Saturn Aura Complaints
1,444 consumer complaints on file.
- #10628973August 27, 2014ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD MY 2007 AURA FOR 1 WEEK WHEN DRIVING A FREEWAY, THE CAR WOULD NOT SHIFT PAST 4TH GEAR. I TOOK IT IN FOR SERVICE AND THE TECHNICIAN FOUND STRANGE PARTICLES IN THE GEARS. HE DESCRIBED IT AS SMALL WHITE PLASTIC PIECES. NO EXPLANATION WHERE THEY CAME FROM OR WHAT THEY WERE. HE HAD NEVER SEEN THIS BEFORE. THE AURA, WHILE NOT LEAVING ME STRANDED HAS ALWAYS HAS A "POLTERGEIST", LIGHTS NOT FUNCTIONING PROPERLY, ENGINE LIGHTS COMING ON AND OFF AND NO REPAIRS NEEDED, ETC. I HAS ALWAYS IDLED STRANGELY, AS IF IT MIGHT SHUT OFF AT A STOP AND FELT AS IF MY RPM'S INCREASED BUT NO SPEED DURING ACCELERATION. NOW, THERE IS A PROBLEM WITH THE FUEL MANAGEMENT SYSTEM, WHICH FEELS LIKE A TRANSMISSION ISSUE (VERY HARD JERKING DURING SHIFTING AND DOWN SHIFTING),THE CAR WON'T START AFTER FUELING. IT HAS NOT BEEN A VEHICLE OF TRUST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10627669August 23, 2014STEERING
POWER STEERING INTERMITTENTLY QUITS ON THE VEHICLE WHEN TURNING LEFT. RECENTLY UPON VEHICLE STARTUP THE CAR DINGED AND A MESSAGE WAS DISPLAYED TO HAVE EPS SERVICED - TURNING THE WHEEL EITHER DIRECTION WAS DIFFICULT. MOST OF THE TIME THE STEERING FUNCTIONS NORMALLY. INQUIRY WITH DEALER SAYS NO RECALL FOR STEERING ISSUES ON THE VEHICLE AT THIS TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10627118August 21, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE JERKED VIOLENTLY AND THE GEARS FAILED TO SHIFT PROPERLY FROM THE GEAR BOX. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10626673August 20, 2014ELECTRONIC STABILITY CONTROL (ESC), STEERING, ENGINE
I'VE HAD MY 2007 AURA SINCE MARCH 2013, NEVER HAD ISSUES UNTIL A YEAR LATER IN APRIL 2014. I NOTICED WHEN I GOT OUT OF MY CAR THAT MY BACK BREAK LIGHTS WERE STILL ON, WHEN I GOT IN TO START IT UP, I PUT THE CAR INTO DRIVE OUT OF PARK AND IT JUMPED-NO LURCHED FORWARD SO HARD IT FELT AS IF I HAD BEEN HIT FROM THE BACK. I HAD TO SLAM MY FOOT ON THE BREAK TO KEEP FROM RUNNING INTO THE CAR PARKED IN FRONT OF ME! THAN COMES JULY 2014 I RECEIVE A NOTICE THAT MY AURA IS PART OF A RECALL #13036 WHICH RELATES TO THE (BCM)-BODY CONTROL MODULE, THE (BAS)-BREAK APPLY SENSOR AND THE (ECS)-ELECTRONIC STABILITY CONTROL. ALL IN WHICH AFFECTS THE ISSUES I'M HAVING AT THIS VERY MOMENT. NOW AS OF A WEEK AGO (AUG 2014) MY CHECK ENGINE LIGHT IS ON AND MY AUTO START IS NO LONGER WORKING! I'VE CALLED SATURN ABOUT ME NOT FEELING SAFE IN MY VEHICLE AND WHAT IS THE STATUS ON THE PARTS COMING IN AND ALL I'M TOLD IS THAT THERE IS NO SET TIME WHEN THAT WILL BE. ON TOP OF THAT I'M TOLD I MAY HAVE TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST AND OR REPAIRS TO MY CAR TO FIND OUT WHAT IS GOING ON! I AM A VERY DISSATISFIED CUSTOMER. I JUST WANT MY CAR FIXED ASAP!!!! THESE ARE SERIOUS AND CAN BE DANGEROUS ISSUES!! THIS IS MY ONLY VEHICLE AND I MUST TAKE MYSELF AND MY CHILD BACK AND FORTH EACH AND EVERYDAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10626434August 19, 2014STEERING
TL*THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND SERVICE REQUIRED WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY AFTER THE FAILURE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621661August 14, 2014AIR BAGS
2007 SATURN AURA. CONSUMER WRITES IN REGARDS TO AIRBAG PROBLEMS. *SMD THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED, BACK IN JULY 2010. THE TECHNICIAN RETRIEVED A FAULT CODE OF 056. THE TECH INSPECTED THE UNIT FOR DAMPNESS, CLEANED AND DRIED THE MODULE. THE AIR BAG LIGHT ILLUMINATED AGAIN, BUT NO FAULT CODE APPEARED. THE AIR BAG LIGHT ILLUMINATED AGAIN, FOR A THIRD TIME. HOWEVER, THE CONSUMER WAS INFORMED THE VEHICLE WAS NO LONGER UNDER WARRANTY AND SHE WOULD HAVE TO PAY A $125 FOR A DIAGNOSIS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621956August 13, 2014SERVICE BRAKES
I HAVE NOT 1 BUT 2 RECALLS ON MY 2007 AURA SATURN. THE ONE IN CONCERN IS THE BRAKE APPLY SENSOR WHICH CAUSES THE SERVICE BRAKE LAMP MALFUNCTION. WHEN I APPLY MY BRAKE THE LIGHTS DO NOT ILLUMINATE AND WHEN I DO NOT APPLY THE BRAKES THE BRAKE LIGHTS GO ON. I HAVE BEEN ALMOST REAR ENDED TWICE IN THE PAST WEEK DUE TO MY BREAK LIGHTS NOT ILLUMINATING. I HAVE ALSO BEEN YELLED AT BY THE DRIVERS WHO HAVE ALMOST HIT ME BECAUSE THEY THINK MY BREAK LIGHTS ARE NOT WORKING - WHICH THEY ARE RIGHT. I HAVE CALLED GM TO NO AVAIL. THEY TELL ME THEY ARE WAITING FOR THE PART TO BE MADE AND THERE IS NOTHING THEY CAN DO. I RECEIVED MY RECALL NOTICE IN JULY 2014 AND IT IS NOW AUGUST 13, 2014 AND STILL THEY CAN NOT TELL ME WHEN THE PART WILL EVEN BE AVAILABLE. SO EVERY DAY I PUT MYSELF IN DANGER AND RISK MY LIFE ONLY TO FIND OUT THAT GM DOES NOT SEEM TO BE CONCERNED. I WONDER IF IT WERE THEIR CHILD BEHIND THE WHEEL IF THEY WOULD FEEL THE SAME WAY??????? I WILL NEVER BUY ANOTHER GM PRODUCT AND WILL PUT MY STORY ON FACEBOOK FOR ALL TO SEE SO THEY ARE AWARE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10622056August 13, 2014AIR BAGS
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE PASSENGER SIDE SERVICE AIR BAG INDICATOR ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE DEALER STATED THAT THE AIR BAG SENSOR MAY HAVE FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621672August 12, 2014POWER TRAIN, STEERING, SUSPENSION
CAR BEGAN TO KNOCK LOUDLY ON DRIVER SIDE FRONT AND PULL TO LEFT WHEN DRIVING AT SPEED , FRONT STRUTS BROKEN & REPLACED A APPROX COST $700 5 DAYS FOLLOWING THAT , CAR WOULD NOT SHIFT OUT OF 1ST GEAR OR ROLL FASTER THAN 15 MPH AT 5 TO 6000 RPM. VEHICLE WAS TOWED TWICE AND NOW WAITING TRANSMISSION REBUILD DUE TO WELL DOCUMENTED FAILURE OF GM WAVE PLATE IN THE 6 SPEED TRANSMISSION, COST APPROX = $3500. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621781August 12, 2014POWER TRAIN
VEHICLE IS 2008 SATURN AURA XR WITH AUTO 6-SPEED TRANS. WHILE DRIVING, THE TRANSMISSION SHIFTED HARSHLY FROM 1 TO 2 THEN TO 3RD GEAR. IT REMAINED IN 3 GEAR AND THE CHECK ENGINE LIGHT CAME ON. TRANS REMAINS STUCK IN 3RD GEAR WHEN MOVING FORWARD. STILL CAN USE REVERSE GEAR. CALLED ONSTAR AND THEY SAID THE VEHICLE SHOWS FAULT CODE P0700. TOOK CAR TO DEALERSHIP. DEALERSHIP VERIFIED FAILURE, SAID MOST LIKELY WAVE PLATE FAILED, AND THIS IS A COMMON FAILURE MODE FOR THIS TRANS. COMPONENT FOR LATER MODEL YEARS HAS BEEN MADE MORE ROBUST. FAILURES ARE COMMON FOR 2007-09 MODEL YEARS. REFERENCE GM TSB 09-07-30 012B. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621833August 12, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE CONTACT STATED THAT THE TRANSMISSION CABLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621081August 9, 2014ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2007 SATURN AURA. I'M CURRENTLY EXPERIENCING THE ISSUE ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 14V252000 (RECALL # 13036). ADDITIONAL TO THIS ISSUE, I'M COMPLAINING THAT THIS ISSUE COULD BE ASSOCIATED WITH DRAINING MY CAR BATTERY. SINCE THIS ISSUE I HAVE REPLACED THREE (3) BRAND NEW BATTERIES. I HAD MY ALTERNATOR CHECKED TWICE AND BOTH TEST RESULTS DIAGNOSIS WAS PASSED. WHICH MEANS THAT MY ALTERNATOR IS GOOD AND DIDN'T NEED TO BE REPLACED. EACH TIME I HAVE MY BATTERY REPLACED WITH A BRAND NEW BATTERY THE LIFE SPAN OF THE BATTERY IS ABOUT 3 WEEKS. AFTER THAT THE BATTERY IS DEAD. IF I DON'T REPLACE THE BATTERY AND GET A JUMP START THE LIFE SPAN OF THE BATTERY LAST ABOUT 7-10 DAYS BEFORE I WILL NEED ANOTHER JUMP START. TODAY, AUGUST 9, 2014 I AGAIN HAD MY BATTERY AND ALTERNATOR DIAGNOSED AND BOTH PASSED THE TEST. I WAS TOLD BY A CERTIFIED GM MECHANIC THAT MY ISSUE COULD BE RELATED TO ELECTRICAL SYSTEM THAT IS DRAINING (KILLING) MY BATTERY BECAUSE THERE IS NOTHING WRONG WITH THE BATTERY AND THE ALTERNATOR. COULD THIS ISSUE (14V252) BE THE REASON MY I'M EXPERIENCING MY BATTERY TO DIED/DRAIN BECAUSE OF MY CAR IS AFFECTED BY ELECTRICAL SYSTEM AND ELECTRONIC STABILITY CONTROL ISSUES? THE CONSUMER STATED THE SHIFTING CABLE WAS REPLACED TWICE AND THE TRANSMISSION NEEDED TO BE REPLACED. UPDATED 2/24/2015 *JS *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620901August 8, 2014ELECTRICAL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
UPDATE TO COMPLAINT FILED 08/04/2014; NHTSA ID 10618873. DUE TO THE FACT I RECEIVED A NOTICE INDICATING MY VEHICLE WAS INVOLVED IN GM RECALL 13036 AND MY CAR IS EXPERIENCING ALL OF THE PROBLEMS AS OUTLINED IN THE RECALL, I TOOK VEHICLE TO A LOCAL DEALER WHO INFORMED ME MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THE AFFECTED VEHICLES, ACCORDING TO THE LETTER TO YOU FROM MS. NANCY LEWIS OF GENERAL MOTORS DATED MAY 28, 2014, 2008 SATURN VEHICLES MANUFACTURED FROM 04/24/2007 THROUGH 06/27/2008 ARE AFFECTED BY THIS RECALL. MY SATURN WAS MANUFACTURED IN "08/07." DUE TO THE FACT THE VEHICLE IS EXPERIENCING EVERY PROBLEM ASSOCIATED WITH THE RECALL AND IT FALLS WITHIN THE MANUFACTURE DATE, PLEASE OUTLINE, WITH SPECIFIC INFORMATION, WHY IT NOT INCLUDED IN THE RECALL. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620785August 7, 2014ENGINE, POWER TRAIN, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR RAN FINE THIS MORNING ON THE WAY TO WORK, WHICH IS NOT EVEN 2 MILES FROM MY HOME .WENT TO WORK AND STRAIGHT BACK NO PROBLEM. GOT IN MY CAR THIS EVENING TO GO GET FOOD STARTED THE CAR, CHECK ENGINE LIGHT CAME ON, AND MY AIR BAG LIGHT CAME ON WENT TO PULL FORWARD AND THE CAR WAS JERKING AND MAKING KNOCKING NOISES... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619434August 6, 2014STEERING
WHILE DRIVING THE POWER STEERING WENT ON MY CAR. IT BECAME VERY DIFFICULT TO STEER MY VEHICLE AT LOW SPEEDS AS WELL AS CHANGE LANES. NOW THE CASEY CHEVROLET IS SAYING THAT THERE ARE NO RECALLS ON THE ELECTRIC POWER ASSIST SYSTEM (EPS). HOWEVER WHEN DOING MY RESEARCH TO PRICE HOW MUCH IT COST I SEE MULTIPLE RECALLS IN REGARDS TO THE EPS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619437August 6, 2014STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING 45 MPH THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THE MOTOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619182August 6, 2014STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) AND 14V153000 (STEERING) HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619277August 6, 2014STEERING, POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WOULD ALSO JERK AND FAIL TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619317August 6, 2014POWER TRAIN
MERGING ONTO 65 MPH HIGHWAY WHEN CAR WOULD NOT ACCELERATE PAST 45 MPH. ENGINE WAS HIGH REVVING AND JERKING AS IT WAS TRYING TO CHANGE GEARS. CONSISTENTLY DEBILITATED UNTIL VEHICLE WOULD NO LONGER MOVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619079August 5, 2014STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0