Ram 1500 Complaints

1,938 consumer complaints on file.

#11534228July 24, 2023
ENGINE
Exhaust manifolds are both cracked and leaking exhaust. I have to keep my air on recirculating to keep exhaust fumes out of the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533762July 22, 2023
SUSPENSION, WHEELS
Another issues with this truck and ram needs to do a recall! Besides shutting off now I have major suspension issues! I have gotten an alignment pretty much every other month. Been through three sets of tires due to this suspension issue. Truck is maintained and has always been to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533084July 18, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Turning into parking lot vehicle shut down Engine stopped emergency brake came on 3rd time in 4 months 16000 miles on 2022 ram 1500 etorque
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532320July 14, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531183July 9, 2023
UNKNOWN OR OTHER
NHTSA Recall Number 22V-767 Remedy still not available for recall from Oct 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530637July 6, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact stated that after starting the vehicle and pulling out of the parking spot, the vehicle sputtered and stalled. The check engine warning light illuminated. The vehicle was unable to be restarted. The vehicle was towed to a dealer. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when the part would be available. The failure was approximately 42,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530526July 5, 2023
ENGINE, POWER TRAIN, HYBRID PROPULSION SYSTEM
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530523July 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact stated while driving 35 MPH and attempting to accelerate, the vehicle hesitated, prompting him to pump the accelerator pedal, after which the vehicle seemed to return to normal functionality. The vehicle was taken to the dealer, who failed to determine the cause of the failure, and the vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) for which the VIN was included; however, the part was not yet available for the repair. The manufacturer was notified of the failure but referred the contact to the local dealer for assistance. The failure mileage was 12,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530418July 5, 2023
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact stated that after stopping at a stop light, the fuel saving feature activated and engine turned off; however, after releasing the brake pedal, the engine failed to restart as designed. The failure had occurred on several occasions. The contact stated that after the failure occurred and the vehicle was restarted, the RPM would be elevated; however, the vehicle failed to exceed 29 MPH. The vehicle was taken to the local dealer on several occasions but no cause for the failure was determined. The manufacturer was notified of the failure. The failure mileage was 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530093July 3, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
The contact owns a 2021 Ram 1500. The contact stated that the U-Connect system inadvertently kept reconnecting, preventing the HVAC system and defroster from operating as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529987July 2, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529588June 29, 2023
SUSPENSION
The ball joint separated from the upper control arm on the front driver side while the vehicle was in motion in a parking lot. There has never been any abuse or misuse of the vehicle and it only has 31700 miles on it. This could have been much worse had this happened while traveling down the road at much higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529430June 28, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving at an unknown speed, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,810. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529161June 27, 2023
FUEL/PROPULSION SYSTEM
as i turned on rt 29 getting up to speed my truck completely shut down in the middle of morning rush hour traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528959June 26, 2023
POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle regained motive power independently. The vehicle was taken to the dealer and was diagnosed with power train failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that the failure had reoccurred; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528467June 23, 2023
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2022 Ram 1500. The contact stated that while driving or while the vehicle was idling, the inner and outer parts of the windshield and windows became foggy, impairing the visibility of the driver. The contact stated that the windshield defroster was engaged but failed to clear the windows and the windshield. The contact stated that the failure reoccurred several times and caused his wife to pull to the side of the road. The contact stated that the inner and outer parts of the windshield and windows was foggy independent of the temperature inside and outside of the vehicle. The contact stated that upon investigating the failure online, he became aware of NHTSA Campaign Number: 21V871000 (Visibility) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The contact stated that he believed that the dealer could not duplicate the failure as the recall remedy consisted of repurchasing the affected vehicles. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528297June 22, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2021 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle started to hesitate. The check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the PCM software needed to be updated; however, the contact was unsure if the update was performed. The contact stated that he was informed by the dealer that a failure needed to occur before the vehicle was repaired. The contact was made aware that the VIN was included in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part was not available for the recall repair. The contact stated that the vehicle was released and deemed safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. The failure mileage was approximately 31,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528274June 22, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528031June 20, 2023
ENGINE, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge? I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens? I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527498June 17, 2023
ELECTRICAL SYSTEM, ENGINE
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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