Ram 1500 Complaints

1,938 consumer complaints on file.

#11545230September 18, 2023
POWER TRAIN
The contact's son owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V265000 (Power Train). The contact stated that on several occasions while driving at various speeds, the vehicle began to lose motive power. The vehicle was pulled over to the side of the road where the vehicle was unable to restart on several occasions. The vehicle was taken to a dealer where it was diagnosed that the powertrain control module calibration software needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545212September 18, 2023
ELECTRICAL SYSTEM
I am having issues with the Uconnnect radio screen freezing and a loud buzzing coming from the speakers for 10-15 seconds until the radio reboots itself. This issue has occurred on vehicle start, putting vehicle into drive/reverse and while driving down the road. If in reverse the backup camera will also freeze. Both the rear camera freezing and loud buzzing can cause driver distraction. While backing up having the camera freeze is a big safety issue as children could be right behind you outside of rear view mirror view and when the freeze of the camera happens while backing up could cause driver to hit person/objects. Vehicle goes to shop soon to be diagnosed. No error messages are displayed while or after the screen freezes/reboots. I have video of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545180September 18, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543984September 12, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Using the self parking feature, the vehicle had controlled itself, with my intervention when prompted. It had backed up perpendicular into the parking space, miscalculated the parking job and smashed the side mirror into a nearby trucks mirror. It had then began to speed up to what felt like about 15 or 20 mph, with no time to react or brake, and smashed into the concrete pole behind us. The automatic braking failed to react, the vehicle failed to recognize the objects behind us, and miscalculated the parking distance from other vehicles. After the rear of the truck has been severely damaged, it did not throw any errors or codes. It simply acts as if nothing happened. It never prompted me to stop, or switch gears. It had sped up on its own to a dangerous speed. It had a mind of its own. Dangerous and unsafe.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542875September 6, 2023
POWER TRAIN
There is clunk coming from the rear of the vehicle when I put into Drive or Reverse. The noise is also present when I deaccelerate and it is very present when I am towing my boat which is i the legal towing capacity of this vehicle. It also has developed a vibration since this has started and has steadily gotten worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542763September 5, 2023
UNKNOWN OR OTHER
I started smelling coolant inside the cabin of my 2021 RAM 1500 at approximately 49000 miles. I'm the original owner. After waiting for over a month before the dealership could look at my truck, I was told my heater core needed replaced at a cost of $2369.52 and charged a diagnostic fee of $201.49. Because the basic warranty had expired, and the truck is less than 3 years old, I called Chrysler Customer Care for assistance. They opened case number 87011413, and was assigned a case manager. I was told I would be contacted in 1 to 2 business days. It has been 3 weeks, and I still haven't heard from the case manager. I tried calling Customer Care several times but I only get voice mail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542277September 2, 2023
FUEL/PROPULSION SYSTEM
After coming to a full stop at a stop sign. I proceeded to hit the gas to enter the intersection. The vehicle left the stop sign fine but when I got into the middle of the intersection, the vehicle died. Had to be put in park and restarted. This is the 2nd time this has happened to me. Seems it possibly cause an accident if there was ever traffic coming from the opposite direction. Vehicle only has 10k miles on it and no check engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542124September 1, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving 75 MPH hauling a trailer, the vehicle lost motive power without warning. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure several times. The manufacturer was made aware of the failure. The failure mileage was 28,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542109September 1, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact stated while making a left turn, the vehicle shifted into the park without any warning. The contact shut off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and the failure persisted. The vehicle was towed to dealer who confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received the notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541879August 31, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2021 Ram 1500. The contact stated that on several occasions while driving at approximately 45 MPH, the vehicle started to vibrate abnormally. Additionally, the contact stated that there was a loud pop coming from the rear of the vehicle. The contact referenced a possible failure with the drive shaft. The vehicle was taken to a dealer to be diagnosed but the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was 16,266.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541697August 30, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541650August 30, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
After 4 days of ownership with less than 15,000 miles on it the truck died in intersection. No warning lights came on. Truck would not restart and is currently at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541576August 30, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541575August 30, 2023
TIRES
P275 / 65r 18 The passenger front tire had a side wall blow out that just about took me off the road. Luckily I regained control of my truck before getting in an accident. The service center closest to where I was located somehow patched the sidewalk which I don't think they are legally supposed to do. In addition, these tires have very little tread left after only 30,000 miles. I'm extremely disappointed with the fact that I have to buy new tires already and the fact that without any explanation from the service center about the possible cause of the sidewall blow out, they were reluctant to speculate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541195August 28, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on wet road, braking system acting strange. Slowed down, dashboard lit up, tried to get off freeway and ended up spinning into wall. Drove home 30 miles on back roads, then slowed down at intersection, dashboard lit up again, parking brake engaged, vehicle locked up, dash kept flashing, could not start vehicle or put in neutral. Dealer states there were multiple failed brake system alerts and had to reset module. Had to tow. Filed a case with FCA in June, have not had a call from case worker, been without a vehicle for almost 3 months because FCA has stated this vehicle may not be safe to drive and that I should not start collision work yet.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11541129August 28, 2023
ENGINE
Engine stopped while driving down a mountain road. Dash said put your foot on brake and push start button. Car emergency brake engaged. No check engine lights or codes. Truck has stopped again about a month later same thing. Took to dealer on July 19th 2023 they couldn’t have it happen while they drove it. No codes. Aug. 25 th 2023 while going through an automatic car wash the same thing happened again same messages still no codes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540807August 25, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The system is supposed to alert then activate the brakes if a collision is going to occur. It is supposed to be a safety feature that’s adds an additional layer of safety to the vehicle which I paid more for. There seems to be no solution from Chrysler
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540785August 25, 2023
FUEL/PROPULSION SYSTEM
Manufacturer Recall NumberZ96 / NHTSA Recall Number22V-767 A solution has not been yet provided by the manufacture. This has a safety risk and I am concerned as to why owners are not updated regularly on having a solution by now. The focus of a solution should be monitored by the NHTSA so we all benefit. This is an unacceptable timeline for a vehicle we paid a lot of money for as the safety risk is high. I would like to receive regular updates on this recall and work being done to a proposed solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540571August 24, 2023
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540251August 23, 2023
POWER TRAIN, UNKNOWN OR OTHER, STEERING
Has happened a few different times but didn't know what was happening. I'm driving, yesterday was on the highway at 65mph and my truck suddenly "stalls out" for a few seconds! I almost lose control of the vehicle! No power steering no brakes no control and then all of a sudden comes back on. Cars going behind me are driving around me. Scariest thing ever happened while driving. I first noticed it a year ago but was not a interstate wasn't as scary. Then has happened through out the year 4 or 5 more times. The VIN says no recalls but it sounds exactly like the powertrain control module problem. My truck is a hemi 5.7-liter engine that is randomly stalling multiple times now almost causing me to wreck!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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