Pontiac Torrent Complaints

625 consumer complaints on file.

#10460963June 7, 2012
ELECTRONIC STABILITY CONTROL (ESC)
HAVING TO REPLAY A ACUTOR THAT IS NO MORE THAN 145.00 IN MY VEHICLE THAT WILL COST ME A TOTAL OF 1200.00 IS NOT FAIR TO THE BUYER AND IT IS A SAFETY PROBLEM THAT G M SHOULD TAKE CARE OF. I WILL NOT BUY AND OTHER TORRENT AGAIN FROM G M OR ANY OTHER VEHICLE.THANK YOU. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456546April 26, 2012
ELECTRICAL SYSTEM, VISIBILITY
THE ACTUATOR THAT OPERATES THE HEATER BLEND DOOR - OVEREXTENDS AND BREAKS THE HEATER BLEND DOOR. THIS CAUSES THE HEATER TO NOT WORK AT ALL. THE ACTUATORS ARE DEFECTIVE AND THE HEATER DOORS ARE DEFECTIVE BECAUSE THEY BREAK DUE TO A MANUFACTURERS DEFECT. IF THE HEAT DOESN'T WORK THE WINDOWS WON'T DEFROST SO THIS IS A VISIBILITY HAZARD. I ALSO LISTED IT AS AN ELECTRICAL AND UNKNOWN HAZARD. THERE ARE THOUSANDS OF COMPLAINTS OUT ON THE INTERNET FOR THE 2006 PONTIAC TORRENTS & CHEVY EQUINOX'S AND ALL OF THEM HAVE THE SAME PROBLEM AND MOST OF THEM ARE AROUND THE 50,000 MILE MARK. GM WILL NOT PAY FOR IT IF IT IS PAST THE WARRANTY BECAUSE THEY SAY THERE ISN'T A RECALL FOR THIS. THESE 2 PARTS SHOULD BE RECALLED BECAUSE IT IS A HAZARD TO DRIVE YOUR VEHICLE IF YOU CAN'T DEFROST YOUR WINDOWS. IT IS APPROXIMATELY $900-$1200 TO FIX BECAUSE THEY NEED TO TAKE APART THE ENTIRE DASH BOARD TO GET AT THE ACTUATOR AND THE BLEND DOOR. GM SHOULD STAND BEHIND THIS AND FIX THIS SO THAT PEOPLE CAN DRIVE SAFELY AND BE ABLE TO SEE OUT THEIR WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452857March 24, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
ON 2 OCCASIONS MY CAR DIED ON ME IN THE MIDDLE OF THE ROAD WHILE IM DRIVING WITH MY NEWBORN. FIRST TIME I GOT GAS. HALF MILE DOWN THE ROAD CAR DIES.THEY SAY ITS FUEL PUMP. SPENT 3 DAYS AT SHOP ON THIRD DAY WITH NO WORK DONE CAR STARTS RUNS FINE FOR 2 WEEKS WITH MULTIPLE GAS FILL UPS IN BETWEEN. THREE DAYS AGO I GET GAS DRIVE 1/2 BLOCK PARK CAR, HALF HOUR LATER GET IN CAR START DRIVING, TRY TO PUT WINDOWS DOWN BUT THEY WONT COME DOWN. IM NOW 1/2 MILE INTO MY DRIVE ON BUSY ROAD WITH MY BABY IN THE CAR AND I BARELY MADE IT OFF THE ROAD BEFORE BEING SLAMMED INTO BY A SEMI. I SPENT AN HOUR IN 80 DEGREE WEATHER IN MY CAR WITH MY BABY WITH NO WAY TO PUT WINDOWS DOWN. I CALLED A TOW TRUCK. BY THE TIME THE TOW GOT THERE MY CAR STARTED. I HAD IT TOWED ANYWAY FOR FEAR OF HAVING THIS HAPPEN AGAIN. TOW IT TO A DEALERSHIP NOTHING WRONG WITH IT. SO THIS IS TWICE NOW THEY HAVE FOUND NOTHING. I BOUGHT THIS CAR WHEN I HAD MY CHILD BECAUSE I WAS DRIVING A 92 TOYOTA AND I JUST FELT I NEEDED SOMETHING NEWER AND MORE RELIABLE BUT APPARENTLY I SHOULD HAVE STUCK WITH MY TOYOTA IT NEVER IN THE TIME I HAD IT BROKE DOWN AND IT HAD 192,000 MILES ON IT. IF THIS ISN'T A SAFETY ISSUE I DON'T KNOW WHAT IT IS. DOES IT SERIOUSLY HAVE TO BE A FATAL ACCIDENT BEFORE SOMETHING IS DONE ABOUT THIS BECAUSE IT JUST ABOUT HAPPENED 3 DAYS AGO TO AN INFANT AND MYSELF. PLEASE ADDRESS THIS ISSUE IN A TIMELY MANOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451113March 11, 2012
TIRES
I PURCHASED A NEW SET OF BRIDGESTONE TIRES IN FEBRUARY 2010 THAT WERE RATED AT 80,000 MILES. I HAD THEM ROTATED ON A REGULAR BASIS. I JUST WENT IN FOR ANOTHER TIRE ROTATION WHICH DISCOUNT TIRE REFUSED TO PERFORM DUE TO THE UNSAFE CONDITION OF MY TIRES. I ONLY GOT 36,982 MILES OUT OF THE BRIDGESTONE TIRES, WHICH WERE SUPPOSED TO BE RATED AT 80,000 MILES. IN ADDITION TO THE FACT THAT I DID NOT GET EVEN CLOSE TO THE NUMBER OF MILES RATED ON THE TIRES, I FOUND OUT THAT BRIDGESTONE HAD CHANGED THE RATING ON THE TIRES TO 0 MILES. I AM DISAPPOINTED THAT BRIDGESTONE DID NOT INFORM ME, AS THE CUSTOMER, OF THIS QUALITY/SAFETY CONCERN ON THE TIRES. INSTEAD I HAD TO HEAR OF THE PROBLEM WITH THE TIRES FROM DISCOUNT TIRE AT THE TIME OF ROTATION. LASTLY, THE FACT THAT BRIDGESTONE CHANGED THE RATING ON THE TIRES FROM 80,000 MILES TO 0 MILES IS AN ACKNOWLEDGEMENT FROM THE BRIDGESTONE COMPANY THAT THERE IS A WEAR CONCERN WITH THESE TIRES. DISCOUNT TIRE INFORMED ME THAT BRIDGESTONE WOULD ONLY GIVE ME CREDIT FOR $37.00 TOWARD THE PURCHASE OF EACH NEW TIRE. A WEAR CONCERN SUCH AS THIS WOULD MAKE ME EXPECT A RECALL NOTICE AND NEW TIRES WOULD BE PROVIDED TO ME AT THE EXPENSE OF BRIDGESTONE. THIS IS A SAFETY ISSUE AND I AM APPALLED AT BRIDGESTONE'S CONDUCT. OBVIOUSLY BRIDGESTONE DOES NOT STAND BEHIND THEIR TIRES. I HAVE DONE MY PART AND ROTATED THE TIRES ON THE SCHEDULE: ROTATED: SEPTEMBER 2010 AT 56,018, ROTATED:MARCH 2011 AT 64729, ROTATED: MAY 2011 AT 67,866, ROTATED: SEPTEMBER 2011 AT 74,296, NEW TIRES PURCHASED: MARCH 2012 AT 83,620. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449341February 25, 2012
FUEL SYSTEM, GASOLINE
VEHICLE BEGAN HAVING HARD STARTING PROBLEMS WHERE IT WILL NOT START THOUGH IT KEEPS CRANKING OVER AND OVER OR KNOCKS VERY BADLY THEN SPUTTERS OUT. THIS CAN GO ON 2 OR 3 TIMES BEFORE IT STARTS. IT IS INTERMITTENT BUT SEEMS TO OCCUR IF THE VEHICLE HAS BEEN RUNNING, IS SHUT OFF, AND RESTARTING IS ATTEMPTED AFTER 15-30 MINUTES. USUALLY IF IT SITS FOR SEVERAL HOURS OR OVERNIGHT IT STARTS ON THE FIRST TRY. DEALERSHIP HAS NOT KNOWN WHAT IT IS BUT BELIEVES IT IS MOST LIKELY A FUEL SYSTEM COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448532February 20, 2012
ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I HAVE HAD AN ISSUE WITH THIS VEHICLE ONGOING SINCE I PURCHASED IT. THE ACTUAL FIRST THAT THE COMPANY HAS DOCUMENTED IS 2/2010, 3/2011, AND CURRENTLY 2/2012. FIRST THE STABILITRAK LIGHT COMES ON THEN SHORTLY AFTER THE ENGINE LIGHT COMES ON THEN YOU LOOSE POWER TO THE VEHICLE AND CANNOT ACCELERATE AND IT IS DIFFICULT TO DIRECT. I HAVE CONTACTED GM ON TWO OCCASIONS REGARDING THIS ISSUE. IT APPEARS THAT OTHERS ARE HAVING THIS ISSUE AS I GOOGLED THE INFO ON THE PROBLEM. I AM NOT ASKING GM FOR SOMETHING FOR NOTHING I AM ONLY ASKING THEM TO FIND OUT WHY THIS IS AN ONGOING PROBLEM, OBVIOUSLY THERE IS A DEFECT IN THE CAR SOMEWHERE TO HAVE THIS OCCUR EVERY YEAR AROUND THE SAME TIME. I AM CURRENTLY UNDER THE POWETRAIN WARRANTY BUT THAT WILL EXPIRE IN MAY OF THIS YEAR AND THIS COST ANYWHERE FROM $600-$800. THIS PROBLEM CAN BE VERY DANGEROUS AND THEY SEEM TO FAIL TO SEE THE DANGERS IN IT. YOU LOOSE ALL POWER TO THE VEHICLE!!!! WHAT IS NOT DANGEROUS ABOUT THAT. YOU DON'T HAVE MUCH OF A WARNING BECAUSE ONCE THAT LIGHT COMES ON THAT'S IT...WOULDN'T BE A PROBLEM IF YOU ARE CLOSE TO HOME BUT BOTH TIMES I WAS APPROX. 200 MILES FROM HOME. I ONLY ASK THEM TO EITHER FIX THE ISSUE OR REPLACE THE VEHICLE!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447302February 9, 2012
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD METAL ON METAL CLANKING NOISE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE DRIVE SHAFT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FOURTH TIME PERTAINING TO THE DRIVE SHAFT REPLACEMENT. THE TECHNICIAN STATED THE REPEATED FAILURE WAS CONTRIBUTED TO A DEFECT IN THE DESIGN OF THE DRIVE SHAFT. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447089February 8, 2012
WHEELS, STEERING, SUSPENSION
FIRST WHEEL BEARING WENT OUT AT 16K MILES TO THE RIGHT FRONT. THEN THE LEFT FRONT WENT OUT WITH ALMOST 36K MILES. FIRST TWO REPLACED UNDER WARRANTY. THEN AT 55K MILES STARTED HAVING WHEEL SENSOR FAULTS. DEALER FIXED. WIRE WORN THROUGH AGAIN, SAME FAULT AT 72K MILES. FIXED OURSELVES WITH BETTER TAPE ON WIRE. NEXT THE LEFT WHEEL BEARING/HUB WENT BAD AND HAD TO BE REPLACED AT 78K MILES. 3RD WHEEL BEARING FOR THAT SIDE. CONTACT GM AND NO HELP WITH CASE THERE, SO REPLACED WITH PART FROM AUTOZONE TO SAVE MONEY. AT 83K MILES RIGHT WHEEL BEARING WENT BAD. THIS ONE HAD TWO BOLTS STUCK. HAD TO WAIT AROUND 2 WEEKS FOR BOLTS. PAID A SHOP TO TORCH OFF BOLTS AND REPLACE BEARING.3RD WHEEL BEARING FOR THAT SIDE. THIS IS NOT NORMAL! BEARING SHOULD LAST OVER 100K. I KEPT THE REPLACEMENTS THAT WENT BAD IF THEY COULD HELP FIGURE OUT WHAT IS THE ROOT CAUSE. LUCKILY IT DIDN'T CAUSE AN ACCIDENT, BUT THERE IS A MAJOR PROBLEM WITH MY CAR TO CAUSE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446599February 3, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, VISIBILITY
I OWN A 2006 PONTIAC TORRENT DRIVING ALONG ONE DAY AND THE HEAT JUST WENT OUT. THIS CAUSED A DANGEROUS SITUATION AS THE DEFROST STOPPED WORKING AS WELL. I HAVE BEEN UNABLE TO DRIVE THE CAR IN THE WINTER FOR GOING ON THREE YEARS NOW ITS JUST NOT SAFE. DUE TO THE NUMBER OF COMPLAINTS FILED FOR THIS SAME EXACT THING IT IS UNBELIEVABLE TO ME THAT THE GOVERNMENT DOES NOT FORCE GM TO CONDUCT A RECALL BEFORE SOMEONE GETS KILLED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445412January 26, 2012
ELECTRICAL SYSTEM
WIRING HARNESS BETWEEN DOOR AND BODY ON DRIVERS DOOR SUSPECTED DUE TO MULTIPLE COMPONENTS RELATED TO DOOR NOT WORKING. FIRST FAILURE WAS THOUGHT TO BE DOOR SWITCH NEEDED REPLACING AS DOME LIGHT WOULD NOT TURN ON CHIME WOULD NOT SOUND WHEN LOCKING DOOR AND RADIO WOULD CONTINUE TO PLAY AFTER DOOR CLOSED. 5 MONTHS LATER THE POWER WINDOW FAILS TO OPERATE. (FORTUNATELY IN THE UP POSITION) EXTENDED WARRANTY PURCHASED ON VEHICLE, WIRING HARNESS BETWEEN DOOR AND BODY NOT COVERED. RESEARCH SHOWS MULTIPLE OTHER CASES OF PROBLEM BEING IDENTIFIED HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1C2EEA THE WIRING HARNESS IS EITHER TOO SHORT OR INSTALLED CORRECTLY. I WISH TO BE SURE THAT A REPLACEMENT HARNESS DOES NOT EXHIBIT THE SAME PROBLEM AS IT WILL LEAD TO A RATHER TOASTY EXPERIENCE CALLED A FIRE IF NOT REMEDIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445378January 24, 2012
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I WENT THROUGH A CAR WASH AND WATER POURED OUT OF THE READING LIGHTS AND ALSO ON TO THE DRIVER AND PASSENGER FLOORS. MY TORRENT WOULD NOT MOVE WHEN I PUT IT INTO DRIVE. EVENTUALLY, AFTER ABOUT 30 MINUTES, IT WOULD GO FORWARD A LITTLE BIT IF I PUT THE GAS PEDAL TO THE FLOOR AND HELD IT FOR ABOUT ONE MINUTE. EVERY TIME I STOPPED AT A STOPLIGHT, THE TORRENT WOULD NOT MOVE FORWARD WHEN I STEPPED ON THE GAS - UNTIL I HELD THE PEDAL DOWN FOR A LONG TIME AND THEN IT WOULD CREEP FORWARD SLOWLY. I CANNOT GO THROUGH CAR WASHES ANY LONGER. THE AIR CONDITIONER AND HEAT WORK INTERMITTENTLY - SOMETIMES JUST FINE, SOMETIMES NOT AT ALL - DEPENDS ON THE TEMPERATURE OUTSIDE IT SEEMS. I DO NOT GET ANY WARM AIR WHEN THE DEFROST IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443595January 12, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOOR FOR HEATER IS BROKEN AND ONLY COLD AIR IS ALLOWED TO FLOW THROUGH. THIS HAS BEEN DOCUMENTED TO BREAK IN MANY TORRENTS. THE DOOR IS DESIGNED TO ONLY MOVE 60 DEGREES BUT THE ACTUATOR IS DESIGNED TO MOVE 180 DEGREES CAUSING THE DOOR TO BREAK. WHEN I CALLED TO TALK TO SEVERAL BODY SHOPS TO DISCUSS THIS ISSUE, THEY EXPLAINED TO ME THAT THIS HAPPENS IN MANY TORRENTS AND GM WILL NOT RECALL THE PART AND IT IS MY RESPONSIBILITY TO GET IT FIXED WHICH COULD COST ME BETWEEN $1000 AND $1500 FOR LABOR AND PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443145January 9, 2012
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
AFTER INFLATING A TIRE, THE VEHICLE'S VALVE STEM BROKE AT THE TPMS SENSOR RESULTING IN THE LOSS OF ALL AIR IN THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441948December 31, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE HEAT IN MY TRUCK STOPPED WORKING IN THE MIDDLE OF WINTER. IT WAS DETERMINED THAT THE PLASTIC CONNECTION SHAFT ON THE AIR TEMPERATURE BLEND DOOR WAS BROKEN WHICH IS A COMMON PROBLEM FOR THE 2006 PONTIAC TORRENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441515December 28, 2011
VISIBILITY
THE HEATER HAS STOPPED WORKING. THE MECHANIC SAYS THE DOOR ROD HAS EITHER BROKEN OR THE MOTOR HAS GONE BAD. MORE THAN 200 COMPLAINTS REGARDING THIS MALFUNCTION IN THIS PARTICULAR MODEL VEHICLE HAVE BEEN REPORTED. THIS NEEDS TO BE ADDRESSED UNDER THE FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103 - WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS - PASSENGER CARS, MULTIPURPOSE PASSENGER VEHICLES, TRUCKS, AND BUSES (EFFECTIVE 1-1-88). THIS STANDARD SPECIFIES REQUIREMENTS FOR WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS. THIS IS NOT RANDOM IN ANY WAY. I THINK WE AS CONSUMERS SHOULD BAND TOGETHER AND FORM A CLASS ACTION LAWSUIT AGAIN THE MAKER OF THIS VEHICLE. I WILL BE IN CONTACT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439846December 13, 2011
VISIBILITY, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
APRIL 15TH, 2010 OUR IGNITION WOULDN'T KICK OVER. IT WOULD TAKE MORE THAN THREE TIMES TO KICK OVER. I TRIED CONDITIONING THE SPARK PLUG AND IT DIDN'T HELP. (WE JUST LIVED WITH THE PROBLEM) JUNE 2011 WE HAD OUR FIRST ELECTRICAL PROBLEM WITH THE CAR. THE RADIO WAS THE FIRST TO GO IN MAY. THEN IN JULY OUR A/C STOPPED WORKING, AND ALL WE HAD LEFT WAS OUR HEAT. WE WERE ABLE TO FIX THE A/C, BUT IT DIDN'T LAST VERY LONG. WE THEN LOST A/C AGAIN AND OUR RADIO STARTED WORKING IN AUGUST(2011). SHORTLY AFTER THE RADIO STARTED WORKING WE LOST HEAT. NOW WE HAVE ONLY THE RADIO THAT WORKS. WE CANNOT SEE ANYTHING BECAUSE OF THE HEAT NOT WORKING. THE VISIBILITY IS COMPLETELY HORRIBLE! I HAVE RESEARCHED THIS ISSUE AND FOUND THAT IT WOULD COST US 1,500 DOLLARS TO FIX IT. I CAN'T AFFORD THAT! WE HAVEN'T HAD THE CAR TWO YEARS YET AND IT'S STATING TO BREAK DOWN! THIS IS A SERIOUS ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439681December 12, 2011
VISIBILITY
DEFROSTER IS INOPERABLE. TEMPERATURE DOESN'T CHANGE TO HEAT WHEN AIR BLEND DIAL IS TURNED. THE HEATER DOESN'T WORK EITHER. IN FREEZING CONDITIONS, THERE IS NO WAY TO KEEP THE WINDSHIELD CLEAR DUE TO COLD AIR BLOWING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439299December 11, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER STOPPED WORKING AND COLD AIR BLOWS THROUGH THE VENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439265December 10, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2007 PONTIAC TORRENT WITH STRONG SMELL OF GAS FUMES WHEN PARKED IN GARAGE. THE VEHICLE WAS LIFTED TODAY AND THERE WERE A FEW DROPS OF GASOLINE DRIPPING FROM THE UNDERSIDE OF THE TANK. I SUSPECT A PROBLEM WITH ONE OF THE FUEL LINES NEAR THE TANK. THE VEHICLE HAS ABOUT 63K MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439131December 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, AN OVERPOWERING SMELL OF FUEL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE MECHANIC CONFIRMED THERE WAS A LEAK IN THE FUEL PUMP AND PUMP TANK SEAL WHICH WAS LEAKING ONTO THE TOP OF THE GAS TANK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 27,737 AND THE CURRENT MILEAGE WAS 28,403. UPDATED 01/13/12*LJ UPDATED 03/05/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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