Pontiac Torrent Complaints

625 consumer complaints on file.

#10433167October 28, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR BLEND DOOR HAS DEFECT WHERE MOTOR ACTUATOR OVER-ROTATES AND BREAKS DOOR. VEHICLE IS LEFT WITH NO HEAT FOR VEHICLE OR DEFROSTER. THIS IS A MANUFACTURING DEFECT AND CAN HAPPEN AT ANY TIME, CAUSING LOSS OF VISIBILITY IN COLD WEATHER. INTERNET SEARCH INDICATES THIS IS COMMON PROBLEM FOR 2006 PONTIAC TORRENT AND CHEVY EQUINOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432301October 21, 2011
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FOR APPROX.2 YEAR I HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THE STABILTRAK, ABS, AND CHECK ENGINE LIGHTS COMING ON. I HAVE HAD IT TO THE DEALER MULTIPLE TIMES WITH NO RESOLUTION. I RECENTLY GOT IT BACK AGAIN 2 WEEKS AGO FOLLOWING REPAIR. I NOW HAVE AN ISSUE WITH THE VEHICLE SKIPPING OUT AND JERKING THE CAR LIKE IT WANTS TO QUIT WHEN GETTING TO A SPEED OF 35 TO 40 MPH. IT IS AGAIN IN THE SHOP FOR REPAIR. I WAS TOLD THAT THE PROBLEM 2 WEEKS AGO WAS A SPARK PLUG AND WIRE, AND HAD TO PAY TO GET IT FIXED, AND IT IS STILL NOT REPAIRED. I HAVE BEEN TAKING THIS VEHICLE IN FOR REPAIR FOR 2 YEARS WHILE IT WAS STILL UNDER WARRANTY AND NOW IT IS IN THE EXTENDED WARRANTY WHICH THERE IS A DEDUCTIBLE EACH TIME. THIS SHOULD HAVE BEEN RESOLVED A LONG TIME AGO AND IT IS STILL NOT REPAIRED. THERE IS ONLY 36500 MILES ON THIS CAR AND SHOULD NOT BE HAVING SUCH SEVERE ISSUES. WHY HAS THIS NOT BEEN RECALLED? IT APPEARS MANY CUSTOMERS ARE HAVING THE SAME ISSUES FOR SOME TIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430798October 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE SPEEDOMETER WAS READING INACCURATELY. IF SHE WAS TRAVELING AT 55 MPH IT WOULD READ 90 MPH. IF THE VEHICLE WAS STOPPED IT WOULD READ THAT SHE WAS TRAVELING 35 MPH. THE DEALER ADVISED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE ENTIRE INSTRUMENT PANEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 96,473 AND THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429317October 10, 2011
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
AFTER DRIVING THE STABLILTRAK COMES ON, TRACTION COMES ON, POWERING ENGINE DOWN COMES ON. VEHICLE LOSES POWER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428116October 1, 2011
STEERING
POWER STEERING WENT OUT AFTER JUMP STARTING ANOTHER CAR THAT WAS IN OUR DRIVEWAY. STABILITRAC CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425642September 15, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE HEATER WAS INOPERABLE. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE BLENDER DOOR FAILED. THE DEALER STATED THE BLENDER DOOR WAS NOT COVERED UNDER WARRANTY AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 10/27/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425446September 14, 2011
ELECTRICAL SYSTEM, VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
NO HEAT; TEMPERATURE CONTROL DOES NOT CHANGE FROM COLD TO HOT. BELIEVE TEMPERATURE BLEND DOOR TO BE THE PROBLEM, AS THIS SEEMS TO BE WHAT THE DEALERS (CHECKED WITH 3 LOCAL GM DEALERS) ALL POINT TO AS A COMMON PROBLEM ON THIS MODEL. THIS WILL AFFECT VISIBILITY (NO OR POOR DEFROSTING) AS WELL AS COMFORT, BOTH OF WHICH ARE SAFETY HAZARDS WHEN FACING THE COMING WISCONSIN WINTER. STRONGLY BELIEVE THIS TO BE A MANUFACTURING DEFECT THAT SHOULD BE RECALLED, AS IT INVOLVES A RELATIVELY LOW COST PART BUT EXTENSIVE LABOR TO DISMANTLE THE DASHBOARD AND REPLACE IT. ESTIMATES HAVE RANGED FROM $800 TO $1200 FOR THE JOB. PLEASE TAKE ACTION ON THIS, AS IT HAS BEEN A SAFETY AND FINANCIAL CONCERN FOR ME AND MY FAMILY, AS WELL AS NUMEROUS OTHER PONTIAC TORRENT AND CHEVROLET EQUINOX OWNERS. THANK YOU. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424700September 12, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING 10 MPH, A LOUD SCREECHING NOISE WAS UNDER THE HOOD AND THE VEHICLE STALLED. UPON RESTART, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE THE CONTACT WAS INFORMED THAT THE NOISE WAS COMING FROM THE TRANSMISSION FLEX PLATE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424223September 8, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND REALIZED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423913September 6, 2011
VISIBILITY
NO HEAT IN 2006 PONTIAC TORRENT. BROKEN VALVE DOOR. HUNDREDS OF OTHER PEOPLE ARE HAVING THIS PROBLEM. HOWEVER, SINCE THE ACTUALLY MAINTENANCE IS SO COSTLY, GM HAS CHOSEN TO NOT RECALL IT. ( HTTP://M.TOPIX.COM/FORUM/AUTOS/CHEVROLET-EQUINOX/TNMHVCTE76U9HGTH4/P19 ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421491August 25, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. AFTER SOMETIME THE AIR BAG LIGHT REMAINED ON CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE FRONT AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V344000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421199August 23, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE PARKED, THE CONTACT NOTICED AN OVERPOWERING FUEL SMELL. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL HOUSING HAD TO BE REPLACED BECAUSE IT WAS FRACTURED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,388 UPDATED 10/19/11 *BF WHEN THE VEHICLE WAS RAISED, FUEL SPILLED FROM WHERE IT HAD BEEN POOLING ON TOP OF THE FUEL TANK. IT APPARENTLY WAS EVAPORATING WHEN THE VEHICLE WAS NOT BEING DRIVEN. THE MECHANIC FOUND A PLASTIC STRAP THAT WAS AROUND THE FUEL TANK AND AROUND THE RETURN LINE ON THE PRIMARY FUEL PUMP. THE STRAP'S REPLACEMENT MAY HAVE PUT STRESS ON THE RETURN LINE FITTING WHERE THE PUMP HOUSING WAS OBVIOUSLY CRACKED. THE CRACK WAS LOCATED WHERE THE STRAP WAS LOCATED. THE STRAP WAS FUSED INTO PLACE; NOT A ZIP TIE. THE MECHANIC CUT THE STRAP OFF. UPDATED 01/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419865August 17, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING 25 MPH AND RIDING OVER A BUMP IN THE ROAD THERE WOULD BE A POPPING NOISE COMING FROM THE CORNER OF THE RIGHT FRONT INSTRUMENT PANEL. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/15/11*LJ UPDATED 09/23/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420233August 13, 2011
FUEL SYSTEM, GASOLINE
AFTER SMELLING FUEL FOR A WEEK, THINKING THAT IT WAS SOMETHING ELSE IN THE GARAGE, I DECIDED TO LOOK UNDER THE CAR. SURE ENOUGH, THE FUEL TANK WAS WET ON THE SIDES OF THE TANK AND ALSO WAS WET ON THE BOTTOM OF THE TANK. I CALLED A COUPLE GM DEALERS TO ASK ABOUT FUEL LEAKS ON THE TORRENT, BUT THERE ALL LIKE, BRING IN THE CAR AND LET US CHECK IT OUT. SO, BECAUSE THE CAR WAS OUT OF FACTORY WARRANTY, I DECIDED TO CHECK INTO IT FURTHER MYSELF. AFTER DROPPING THE TANK AND RECONNECTING THE ELECTRIC AND FUEL CONNECTIONS, AND TURNING THE KEY ON, I COULD SEE THE FUEL STREAMING OUT OF A CRACKED FUEL LINE RIGHT UP NEXT TO THE FUEL PUMP. THE LEAK IS IN THE FUEL SUPPLY LINE FROM THE FUEL PUMP AND GOES UP TO THE ENGINE. THE LEAK IS IN THE FUEL PUMP ITSELF. LIFTING THE FUEL LINE SLIGHTLY WOULD MAKE THE LEAK WORSE AND PUSHING DOWN ON THE FUEL LINE WOULD MAKE IT LESS SEVERE. THE FUEL WOULD COME OUT IN A STEADY STREAM THE DIAMETER OF THE SIZE OF THE LEAD IN A PENCIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411082June 30, 2011
VISIBILITY
WHILE TRAVELING DOWN THE ROAD I TRIED TO ACTIVATE THE REAR WIPER TO CLEAN THE REAR WINDOW. BUT THE WINDSHIELD WIPER WOULD NOT MOVE AND A HORRENDOUS NOISE CAME FROM THE REAR WINDSHIELD WIPER MOTOR. THE NOISE WOULD NOT GO AWAY SO I HAD TO PULL INTO A DRIVEWAY TO SEE IF I COULD GET IT TO STOP. I HAD TO MANUALLY PUSH THE WINDSHIELD WIPER TO GET IT TO WORK. AFTER THAT I TURNED OFF THE WIPER BECAUSE EVERY TIME IT TRIED TO CLEAR THE WINDOW THE NOISE CAME BACK AND THE WIPER WOULD NOT MOVE. THE WIPER IS BROKEN AND WILL NOT WORK UNDER ANY CIRCUMSTANCES. DURING RAIN THIS SEVERELY LIMITS MY REAR WINDOW VISIBILITY. UNFORTUNATELY BECAUSE OF THE CURRENT ECONOMY I WILL HAVE TO WAIT TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409070June 27, 2011
STRUCTURE
WATER LEAKAGE INTO THE CABIN OF THE CAR. FLOORBOARDS SOAKED AFTER A HEAVY RAIN, AND THE ELECTRICAL SYSTEM IS STARTING TO SHORT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407494June 20, 2011
STEERING
TL*THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 15 MPH THE POWER STEERING STOPPED FUNCTIONING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT STATED SHE BELIEVED THE POWER STEERING PUMP WAS REPLACED. A YEAR AFTER THE VEHICLE WAS REPAIRED THE CONTACT EXPERIENCED THE IDENTICAL FAILURE A SECOND TIME WHILE DRIVING AT A LOW SPEED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406179June 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:ELECTRICAL
I HAD A 2007 TORRENT. IN 2010 I HAD REPLACED 3 WHEEL BEARINGS, BREAKS,AND IN FEBRUARY MY POWER STEERING MODULE WENT OUT. THIS WAS THE FIRST TIME. I GOT IN MY CAR TO LEAVE A FRIENDS AND I COULD NOT TURN MY WHEEL. TOOK IT TO A DEALER AND THEY SAID THE ELECTRIC POWER STEERING MODULE WENT OUT. COST 870 AND THE DAY THEY WERE DONE FIXING THAT A MASSIVE RECALL WAS DONE ON MOST GMC CARS FOR ELECTRICAL POWER STEERING MODULES EXCEPT MINE. ABOUT 6 MONTHS LATER I WAS DRIVING TO WORK AND MY POWER STEERING WENT OUT AGAIN EXCEPT THIS TIME I WAS DRIVING AROUND A CORNER. THIS LOCKED UP MY TIRES AND SENT ME INTO A DITCH SIDES WAYS WHICH CAUSED MY CAR TO ROLLOVER 3 TIMES BEFORE IT LANDED AND STOPPED MOVING. DURING THIS MY DRIVER SIDE DOOR ALSO CAME OPEN ON IMPACT AND THE ENTIRE FLOOR OF THE TRUNK PART FLEW OVER THE BACK SIT AND WOULD OF LANDED ON MY KIDS IF I HAD NOT JUST DROPPED THEM OFF. IT WOULD OF BROKE THERE NECKS THE WAY IT IS JUST LAYING THERE NOT SECURED TO NOTHING. I NEEDED UP WITH A SEPARATED SHOULDER, PERMANANT DAMAGE TO MY BACK AND NECK. WAS OUT OF WORK FOR ABOUT 3 MONTHS AND MY CAR WAS COMPLETELY TOTALED BY MY INSURANCE COMPANY. NO AIRBAGS DEPLOYED AND THE WINDSHIELD DIDN'T SHATTER BUT INSTEAD CAVED IN LIKE A SPIKE ONLY INCHES AWAY FROM STABBING MY FACE. THIS CAR IS A DEATH TRAP. I DID EVERYTHING IN MY POWER TO KEEP THIS CAR SAFE AND NOTHING I DID WORKED. IT NEEDS TO BE PULLED OF THE MARKET. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10399959May 11, 2011
AIR BAGS
WE OWN A 2007 PONTIAC TORRENT. THE AIR BAG WARNING LIGHT FIRST STARTED ILLUMINATING ALMOST A YEAR AGO (MAY 2010). AT FIRST, IT WOULD ILLUMINATE WHEN THE FRONT SEAT PASSENGER WOULD LEAN FORWARD TO ADJUST THE RADIO OR OPEN THE GLOVE BOX. SOON IT BEGAN HAPPENING MORE OFTEN. AND NOW, WHEN I START THE CAR, THE LIGHT COMES ON AND REMAINS LIT EVEN WHEN I DON'T HAVE A FRONT PASSENGER. THE DEALER REPORTS TO US THAT THIS IS NOT A COMMON PROBLEM, AND THERE ISN'T A RECALL ON THE AIR BAG PROBLEM. IF WE WERE TO HAVE A CRASH, WE WONDER IF THE PASSENGER SEAT WOULDN'T HAVE THE AIR BAGS DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400455May 10, 2011
VISIBILITY, UNKNOWN OR OTHER
EXPERIENCED NO HEAT; FAN WORKED. NO HEAT MEANS YOU CAN'T DEFROST OR DE-FOG YOUR WINDSHIELD. TOOK TO DEALER FOR REPAIR. FROM INVOICE -- "TEMP ACTUATOR OUT OF PARAMETER. BROKEN TEMP DOOR...TEMP DOOR DOES NOT MOVE...DEFECTIVE TEMP ACTUATOR. DOES NOT RESPOND....R&R TEMP ACTUATOR. FOUND END OF TEMP DOOR BROKEN OFF. TEMP ACTUATOR OUT OF PARAMETER DUE TO BROKEN DOOR. NEED TEMP DOOR....RE-PLACED TEMP DOOR AND TEMP ACTUATOR AS NEEDED." COST INCLUDING LABOR & PARTS ~$1550. GENERAL MOTORS HAS NOT ISSUED A RECALL TO FIX THIS SAFETY ISSUE GM HAS NOT EVEN ISSUED A TECHNICAL SERVICE BULLETIN (TSB) ABOUT THIS PROBLEM TO ADVISE DEALERSHIP SERVICE DEPARTMENTS ABOUT THE HOW'S AND WHY'S OF THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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