Pontiac Torrent Complaints

625 consumer complaints on file.

#10478289October 2, 2012
FUEL/PROPULSION SYSTEM
THERE WAS A STRONG SMELL OF GASOLINE COMING FROM THE REAR OF THE CAR. TOOK THE CAR TO A REPAIR SHOP AND THEY INDICATED THAT THE PLASTIC PIECE CONNECTED TO THE FUEL PUMP WAS CRACKED. I CURRENTLY BECAME AWARE THAT GM HAS ALL READY ISSUED A RECALL FOR THE 2007 PONTIAC TORRENT REGARDING THIS ISSUE. CURRENTLY, MY CAR IS NOT INCLUDED IN THIS RECALL. I JUST WANT TO INFORM YOU THAT THIS PROBLEM IS ALSO HAPPENING TO OTHER CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478328October 2, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL FROM THE RETURN PORT OF THE FUEL PUMP MODULE, WHICH WAS FRACTURED. THERE WAS AN OVERPOWERING ODOR OF GASOLINE FUEL FUMES IN THE EXTERIOR AND THE INTERIOR OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE CONTACTED AND ADVISED THAT THERE WAS A RECALL NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) BUT A NOTIFICATION SCHEDULE HAD NOT YET BEEN PROVIDED TO THE DEALER'S. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478106October 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED FUEL FUMES STARTED TO EMIT INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSE THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL SINCE IT WAS NOT REGISTERED IN ONE OF THE STATES AFFECTED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478154October 1, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE HEATER AND THE DEFROSTER STOPPED WORKING. I FOUND THAT THERE ARE A LOT OF PEOPLE EXPERIENCING THIS PROBLEM. THIS IS A SAFETY ISSUE DURING THE WINTER TIME BECAUSE THE DEFROST DOES NOT WORK. EVERYONE ONLINE SAYS THE REPAIR IS AROUND $1200.00 BECAUSE OF HOW HARD IT IS TO GET TO THE PART. PLEASE ISSUE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478184October 1, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO INSPECTED THE VEHICLE. THE FAILURE WAS LOCATED AT THE FUEL LINE. THE FUEL LINES WERE MADE WITH DEFECTIVE PLASTIC THAT WAS NOT HEAT RESISTANT, CAUSING THE PLASTIC FUEL LINE TO CRACK AND LEAK. THE FUEL PUMP AND LINES HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUELPUMP). THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477454September 28, 2012
VISIBILITY/WIPER
AIR CONDITIONING IS NOT WORKING AND FAN ONLY BLOWS WARM AIR. I TOOK IT TO A MECHANIC AND HE SAID THE TEMPERATURE AIR DOOR WAS BROKEN. IT LOOKS LIKE THE ACTUATOR THAT MOVES THE DOOR OVEREXTENDS AND BREAKS THE DOOR. THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS ISSUE. THIS IS A VISIBILITY PROBLEM SINCE THE DEFROSTER WILL NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474162September 6, 2012
FUEL/PROPULSION SYSTEM
NOTED GAS SMELL AROUND THE BACK OF VEHICLE. REVIEWED FOR POSSIBLE GAS CAP ISSUE BUT THIS WAS NOT THE PROBLEM. FURTHER REVIEW FROM UNDER THE VEHICLE IDENTIFIED A SMALL GAS LEAK COMING FROM THE TOP OF THE GAS TANK. GAS TANK IS LOCATED NEXT TO EXHAUST PIPE THAT COULD CAUSE FIRE. TOOK VEHICLE TO NOTED DEALER AND THEY CONDUCTED A MORE DETAIL REVIEW OF PROBLEM THAT WAS IDENTIFIED GAS LEAK WAS COMING FROM TOP OF GAS TANK (FUEL PUMP AND LINES ISSUE) AND IF NOT NOTED OR ATTENDED TO COULD RESULT IN POSSIBLE IGNITION OF GAS TANK, EXPLOSION AND POSSIBLE LOST OF PASSENGER LIFE. VEHICLE HAS NOT BEEN INVOLVED IN ANY KIND OF ACTIVITY THAT WOULD ENHANCE THIS KIND OF PROBLEM. CLEARLY A VEHICLE DEFECT THAT SHOULD BE ADDRESSED TO AVOID POSSIBLE SAFETY ISSUES. A RECALL SHOULD BE REVIEWED. THIS ISSUE SHOULD WARRANT COMPLETE WARRANTY COVERAGE BY VEHICLE AT NO EXPENSE TO OWNER. NOT A NORMAL WEAR AND TEAR ISSUE BUT A DEFECTIVE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473201August 31, 2012
AIR BAGS, SEATS
THE PASSENGER SEAT AIR BAG SENSOR IS FAULTY. IT WILL NOT STAY ACTIVE WHEN THERE IS A PERSON SEATING IN THE PASSENGER SEAT. EVERYTIME I TURN ON THE CAR THE CHECK AIR BAG LIGHT TURNS ON. THIS IS A COMMON PROBLEM WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473060August 30, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AND FUEL FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE LINES TO THE FUEL TANK HAD CRACKED CAUSING A FUEL LEAK. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472774August 28, 2012
AIR BAGS
I PARKED OUR CAR IN FRONT OF OUR HOUSE ON SATURDAY AFTERNOON AND WHEN I WENT TO GET IN IT ON SUNDAY MORNING THE WHOLE INSIDE WITH COVERED IN YELLOW DUST. THE GLOVE COMPARTMENT WAS OPEN BUT THE DASH WAS INTACT. I CALLED THE POLICE DEPT AND ALONG WITH THE HAZ MAT TEAM FROM THE FIRE DEPARTMENT THEY DETERMINED THAT IS WAS THE AIR BAG AND SOMEHOW IT EXPLODED AND RIPPED OPEN WITHIN THE DASH CAUSING ALL THE DUST THAT WAS INSIDE OF IT TO COME OUT THROUGH THE VENTS AND INTO THE INTERIOR OF THE CAR. MY ENTIRE CAR ALL THE WAY TO THE BACK WINDOWS IS COVERED BY THIS POWDER. ALSO WHEN THE INSURANCE ADJUSTER LOOKED AT IT HE STATED THAT THE AIR BAG LIGHT IS NOT SHOWING THAT ANYTHING IS WRONG WITH THE AIR BAG! THIS IS THE PASSENGER SIDE AIR BAG. IF THIS WOULD HAVE HAPPENED WHILE WE WERE DRIVING IT WOULD HAVE BEEN HORRIFIC! MY AUTO INSURANCE IS NOT GOING TO COVER IT AS IT IS MECHANICAL AND THE DEALERSHIP WILL NOT DO ANYTHING AS THE CAR IS OUT OF WARRANTY. I AM STILL WAITING TO HEAR BACK FROM PONTIAC. *TR UPDATED 09/05/12*LJ UPDATED 09/10/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471517August 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMALLY STRONG ODOR OF FUEL. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THERE WAS A LEAK COMING FROM THE SEALS OF THE FUEL TANK. THE VEHICLE HAD NOT BEEN TO THE DEALER. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470714August 15, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT AWD. THE CONTACT WAS TRAVELING 45 MPH WHEN THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THE COMPUTER NEEDED TO BE RESET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470718August 15, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, ENGINE AND ENGINE COOLING
THIS IS AN ISSUE WITH THE ACTUATOR THAT MOVES THE FLAP IN THE HEATER/AC CASE. THIS CAUSES THE HEAT NOT TO BE RELEASED INTO THE CAR, JUST COLD AIR. THIS ISSUE IS ALL OVER THE INTERNET WITH SEVERAL PEOPLE HAVING THE SAME ISSUE. I BELIEVE THAT GM NEEDS TO SEE THIS ISSUE AS A FAULT OF THE PART. THE REPAIR FOR THIS UNIT REQUIRES COMPLETE REMOVAL OF THE DASH BOARD. I HAVE GOTTEN QUOTES FROM 900-1500 TO REPAIR THIS PART AND THEY DO NOT SAY THAT ITS NOT GOING TO HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469981August 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE TOOK LONGER THAN USUAL TO START. THE CONTACT ALSO STATED THAT HE SMELLED A FUEL ODOR WHEN ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000. UPDATED 09/11/12*LJ THE CONSUMER STATED THE LEAK OCCURRED RIGHT NEXT TO THE HOT EXHAUST. UPDATED 09/14/2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467961July 27, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT FUEL WOULD CONTINUOUSLY SPILL FROM THE FUEL TANK AND ONTO THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL LINE WOULD NEED TO BE REPLACED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 08-09-12 *BF THE CONSUMER STATED THE LOCAL GMC DEALER SERVICE DEPARTMENT AND PONTIAC CUSTOMER SERVICE. THE RESPONSE FROM BOTH WAS THAT THE VEHICLE WAS OUT OF WARRANTY AND NO FINANCIAL ASSISTANCE WOULD BE PROVIDED. UPDATED 08/09/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467675July 25, 2012
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR STARTED STALLING WHEN DRIVING, THEN AFTER THAT I STARTED SMELLING HEAVY GAS FUMES WHILE DRIVING AND WHEN CAR IS PARKED ITS SMELLS LIKE GAS REALLY STRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466682July 19, 2012
FUEL/PROPULSION SYSTEM
THE VEHICLE HAD A STRONG FUEL SMELL AT THE REAR OF THE VEHICLE WHILE PARKED, I THINK THE FUEL CAP IS NOT GOOD ANYMORE AND I BOUGHT A NEW ONE, BUT I STILL HAVE THE SAME PROBLEM WITH THE FUEL SMELL, I WAS CHECKING IN THE INTERNET IF SOMEBODY HAVE THE SAME PROBLEM AND WITCH WAS MY SURPRISE, THAT MANY PEOPLE WITH THE SAME CAR YEAR 2006 AND 2007 HAVE THE SAME PROBLEM, THE PROBLEM THAT MORE OF THE PEOPLE REPORT WHEN THEY WENT TO THE GMC,PONTIAC AND BUICK DEALER OR REPAIR SHOP, THEY FOUND THE FUEL LINE HAD CRACKED AT THE FUEL PUMP MODULE ON TOP OF THE FUEL TANK AND FUEL WAS SPRAYING FROM THE FRACTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466688July 19, 2012
FUEL/PROPULSION SYSTEM
A STRONG ODOR OF GASOLINE COMING FROM REAR OF CAR WHILE RUNNING AND AFTER TURNED OFF. TROUBLE STARTING CAR ON FIRST TURN OF THE KEY. TOOK TO DEALER AND THERE WAS A CRACK IN THE FUEL PUMP AND HAD TO BE REPLACED. THE DEALER SAID AS SOON AS WE TOOK IT TO BE ASSESSED IT WAS EITHER THE GAS TANK OR FUEL PUMP AND COULD BE VERY COSTLY TO FIX. IF THE DEALERS ARE AWARE OF THIS ISSUE WHY HAS THERE NOT BEEN A RECALL FOR THIS? ISN'T THIS A SAFETY ISSUE? LUCKILY I HAVE THE EXTENDED WARRANTY BECAUSE IT WAS OVER 800 DOLLARS TO FIX. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM, SO WHY HAVE THE PARTS NOT BEEN RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464507July 6, 2012
FUEL/PROPULSION SYSTEM
COULD SMELL GASOLINE FUMES ON OUTSIDE OF VEHICLE AFTER USE. AFTER CHECKING ONLINE, FOUND OUT OTHERS HAD A PROBLEM WITH THE FUEL PUMP OUTLET CRACKING. REMOVED THE TANK AND FOUND THE DISCHARGE FITTING ON THE FUEL PUMP WAS CRACKED. I CANNOT BELIEVE SOMETHING AS SERIOUS AS THIS HAS NOT BEEN ADDRESSED WITH A RECALL. WHEN I TOUCH THE DISCHARGE LINE THE OUTLET FITTING COMPLETELY BROKE OFF. THIS IS AN EXTREME FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463324June 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, THERE WAS A VERY STRONG FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE SMELL WAS SO STRONG THAT THE DEALER ADVISED THE DRIVER TO EXIT THE VEHICLE IMMEDIATELY. AFTER INSPECTION, IT WAS DISCOVERED THAT A FUEL LINE ACROSS THE TOP OF THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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