Pontiac Torrent Complaints

625 consumer complaints on file.

#10500062February 25, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITRAK AND TRACTION CONTROL WARNINGS STARTED COMING ON LAST AUGUST 2012. THE VEHICLE STAYED PARKED MOST OF 2012 SINCE THE PROBLEM PERSIST AND WE DIDN'T HAVE MEANS TO PAY FOR A REPAIR LIKE THAT. WE GOT A LETTER IN OCTOBER 2012 ABOUT A RECALL DUE TO A FAULTY PLASTIC PART ON THE FUEL TANK. WE HAD THAT REPLACED AND THOUGHT THE WARNINGS WOULD GO AWAY BUT THEY HAVEN'T. I WENT BACK TO WORK IN JANUARY 2013, AND THE PROBLEM HAS ONLY GOTTEN WORST! THIS IS OUR PRIMARY CAR NOW AND IT'S SCARY WHEN YOU HAVE TWO KIDS IN THE VEHICLE AND THE ENGINE POWER IS REDUCED WHILE ON THE FREEWAY! WE ALMOST GOT INTO A NUMBER OF ACCIDENTS BECAUSE OF THIS PROBLEM. JUST TODAY 02/25/2013, THE VEHICLE STARTED FEELING LIKE IT WAS GOING TO DIE. I HAD TO PULL OVER ON THE FREEWAY, TURN OFF THE CAR AND WAIT FOR IT TO SETTLE DOWN. THE VEHICLE STARTED UP AS IF NOTHING HAPPENED. THERE IS NO REASON WHY THIS SHOULD HAPPEN IN CALIFORNIA WHEN THE WEATHER CONDITIONS ARE NO WHERE NEAR TRIGGERING THE CONTROLS. I'VE READ A LOT OF REVIEWS OF OTHER CONSUMERS HAVING THE SAME PROBLEM WITH THEIR 2007 PONTIAC TORRENT AND I HOPE GM IS PREPARED FOR ANOTHER RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499701February 22, 2013
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE PARKED, THE STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE BATTERY AND WIRING IN THE ELECTRICAL SYSTEM WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE BATTERY AND THE WIRING SYSTEM, THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497848February 12, 2013
FUEL/PROPULSION SYSTEM
STRONG FUEL ODOR. NOTICED SPOTS ON THE GROUND WHEN VEHICLE IS RUNNING. INSPECTED BY ASE CERTIFIED SHOP/TECHNICIAN AND FOUND FUEL LINE PORT CRACKED ALLOWING FUEL TO LEAK OUT AND RUN ONTO AND OFF OF FUEL TANK. FOUND RELATED RECALL/BULLETIN. CONTACTED GM DEALERSHIP AND WAS INFORMED MY VEHICLE DOES NOT QUALIFY OR MEET THE OUTLINED GUIDELINES FOR WARRANTY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496317February 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495186January 30, 2013
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THERE WAS A LEAK COMING FROM THE FUEL PUMP AND THERE WAS ALSO A RELATED RECALL. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE FOR THE FUEL PUMP) DUE TO THE STATES ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 86,871 AND THE CURRENT MILEAGE WAS 94,000. .... UPDATED 02-20-13 *BF THE CONSUMER WAS INFORMED THERE WAS A LEAKING COMING FROM THE TOP OF THE FUEL TANK. THE FUEL PUMP WAS REPLACED AFTER THE CONSUMER LEARNED THAT A FUEL LINE CONNECTION AT THE FUEL PUMP HAD SEVERED CAUSING A FUEL LEAK BETWEEN THE PASSENGER CABIN AND FUEL TANK. THE MECHANIC INFORMED THE CONSUMER, THE FUEL PUMP AND LINES WERE ONE PIECE AND THE TANK HAD TO BE DROPPED IN ORDER TO REPLACE THE FUEL PUMP. UPDATED 02/27/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495148January 29, 2013
FUEL/PROPULSION SYSTEM
STRONG GAS COULD BE SMELLED NEAR THE GAS TANK. I COULD NOT PARK IT IN THE GARAGE DUE TO SAFETY CONSIDERATION. THERE IS NO RECALL FOR MY CAR ACCORDING TO GM DATABASE. I HEARD THERE HAVE BEEN SOME RECALLS BUT WHY MY CAR IS NOT IN THE RECALL SINCE GAS LEAKING IS THE SAME REASON, FUEL PUMP RELATED. HOPE GOVERNMENT INVOLVES THIS WITH HIGH PRIORITY BECAUSE THIS WILL CAUSE SERIOUS DAMAGE TO PEOPLE OR PROPERTIES IF PARKED IN THE GARAGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494946January 28, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE STABILITRAK WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR CORRECTION OF THE FAILURE. THE TECHNICIAN REPLACED THE BRAKE PADS AND PERFORMED A BRAKE SYSTEM FLUSH. IN ADDITION, THE SOFTWARE WAS UPDATED, THE BRAKE PRESSURE MODULATOR VALVE WAS REPLACED AND THE STEERING POSITIONING SENSOR WAS REPLACED HOWEVER, THE REMEDIES FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494999January 28, 2013
FUEL/PROPULSION SYSTEM
WE ALSO HAVE A 2007 PONTIAC TORRENT WITH A STRONG GAS SMELL. WE RECEIVED A LETTER STATING OUR VEHICLE DID QUALIFY FOR THE 12V-459 RECALL BUT WHEN WE CALLED THE DEALER THEY SAID IT DIDN'T. WE WERE THEN DIRECTED TO GM'S MAIN OFFICE WHERE MY HUSBAND WAS TOLD YEAH IT DID QUALIFY AND AN ESCALATION DEPARTMENT WOULD BE CALLING HIM BACK TO GET THIS TAKEN CARE OF. WELL LOW AND BEHOLD HE GETS A CALL TODAY AND IS TOLD NO THE CAR DOES NOT QUALIFY. NOW HOW IN THE HECK DID WE GET A LETTER WITH OUR VIN NUMBER SAYING IT QUALIFIES AND NOW ALL OF A SUDDEN IT DOESN'T? WE OBVIOUSLY HAVE A GAS LEAK AS THE SMELL IS RIDICULOUS. MY HUSBAND IS A CANCER SURVIVOR FOR GODS SAKE. AFTER READING ALL THE OTHER COMPLAINTS OF PEOPLE IN DIFFERENT STATES THAT ARE HAVING THE SAME PROBLEM BUT NOT QUALIFYING FOR THE RECALL I THINK ITS OBVIOUS THAT LIMITING THE RECALL TO CERTAIN STATES IS BOGUS, AND WHOEVER DOESN'T THINK OKLAHOMA IS A "WARM WEATHER STATE" HAS OBVIOUSLY NEVER VISITED OK IN THE SUMMER. ITS HOT AS HECK WITH 3 DIGIT TEMPS FOR WEEKS AS A TIME! I HOPE A CLASS ACTION LAW SUIT GETS UNDERWAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494751January 25, 2013
FUEL/PROPULSION SYSTEM
I'VE READ ARTICLES RECENTLY ON FUEL LEAK RECALLS FOR A 2007 PONTIAC TORRENT AND OTHER GM VEHICLES IN CERTAIN WARM WEATHER STATES SUCH AS TEXAS. FOR SOME REASON MY VEHICLE IS NOT INCLUDED. THE FUEL LEAK AND THE SMELL ARE BECOMING WORSE EVERY TIME I DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493735January 22, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE POWER LOCKS FAILED ON THE VEHICLE. AFTER SOME TIME, THE BATTERY FAILED CAUSING THE VEHICLE TO THINK THE VEHICLE WAS BEING TAMPERED WITH AND CAUSED IT TO LOCK DOWN. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE WINDOW BUT THE DOOR UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A FAULTY WIRE HARNESS IN THE FRONT DRIVER SIDE DOOR. THE DEALER ALSO STATED THAT THE FAILURE WAS COMMON. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493764January 22, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE A STRONG FUEL ODOR WAS EMITTED FROM THE REAR OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED THAT LOCATED THE FAILURE AT THE FUEL PUMP, WHICH WAS FRACTURED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493235January 16, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT SMELLED AN EXTREMELY STRONG ODOR OF GASOLINE FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WAS NO VISIBLE LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE FUEL PUMP MODULE WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) HOWEVER, WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492872January 14, 2013
ENGINE, VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
TOTAL OF 4 OCCURRENCES. AFTER ACCELERATING, ACCELERATOR PEDAL BECAME LODGED IN ALL-WEATHER FLOOR MAT AND VEHICLE CONTINUED TO ACCELERATE AFTER THE OPERATOR REMOVED PRESSURE FROM THE ACCELERATOR PEDAL. UNINTENDED, UNCONTROLLED ACCELERATION CONTINUED DURING ATTEMPTED BRAKING. CONTINUED BRAKING WAS ONLY MARGINALLY EFFECTIVE AT REDUCING VEHICLE SPEED. OPERATOR WAS ABLE TO GRADUALLY REDUCE SPEED THROUGH CONTINUOUS BRAKING ALTHOUGH THE ENGINE CONTINUED TO DELIVER POWER IN OPPOSITION. ULTIMATELY, THE ACCELERATOR PEDAL RELEASED FROM THE FLOOR MAT AND THE DRIVER BROUGHT THE VEHICLE TO A STOP. PRIOR TO THE FIRST OCCURRENCE, AFTER-MARKET FLOOR MATS HAD BEEN INSTALLED FOR LESS THAN 1MONTH AND WERE SUSPECTED TO BE DEFECTIVE AS THEY HAVE NARROW, DEEP "WELLS" THAT CROSS THE MAT SIDE TO SIDE IN THE REGION BELOW THE PEDALS RATHER THAN ALONG THE LENGTH. BY INSPECTION, IT WAS EASILY DETERMINED THAT THE HEEL OF THE ACCELERATOR PEDAL EASILY BECAME ENTRAPPED IN THOSE WELLS. FOLLOWING THE FIRST INCIDENT, THE FLOOR MATS WERE REPLACED WITH ONES WITHOUT THE DEEP HORIZONTAL WELLS. HOWEVER, 3 ADDITIONAL SIMILAR INCIDENTS HAVE OCCURRED WITH THOSE MATS. THE DURATION OF UNINTENDED ACCELERATION WAS MUCH LESS BECAUSE THE OPERATOR KNEW TO "KICK" THE PEDAL LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492860January 14, 2013
VISIBILITY/WIPER
MY 2006 PONTIAC TORRENT HAS BEEN HAVING PROBLEMS WITH THE HEATER, INCLUDING THE DEFROSTER. I LIVE IN AN AREA WITH A LOT OF SNOW, ICE AND EXTREME COLD AND OFTEN TIMES WHILE DRIVING IN THE WINTER THE WINDSHIELD BUILDS TOO MUCH FROST TO BE ABLE TO SEE OUT OF IT. I AM VERY CONCERNED ABOUT THIS AS A SAFETY ISSUE. THE REPAIR IS VERY EXPENSIVE (ABOUT $1000). AS I UNDERSTAND IT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE. I BELIEVE GM SHOULD ISSUE A RECALL FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492133January 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT SHE STARTED TO SMELL GASOLINE INSIDE HER VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT THE FUEL PUMP AND THE FUEL LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL PUMP AND THE FUEL LEVEL SENSOR. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS APPROXIMATELY 51,849. THE CURRENT MILEAGE WAS APPROXIMATELY 56,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492136January 10, 2013
FUEL/PROPULSION SYSTEM
I WAS DRIVING AND SMELLED GASOLINE COMING FROM THE CAR. AFTER 2 DAYS THE GASOLINE SMELL PERSISTED SO I TOOK IT TO MY MECHANIC. UPON LOOKING, THEY FOUND A LEAK IN THE FUEL PUMP WHICH THEY SAID NEEDED TO BE REPLACED. THEY CALLED THE DEALERSHIP TO SEE IF THERE WAS A RECALL ON THIS PART. THEY WERE TOLD THERE WAS NOT. THEY REPLACED THE FUEL PUMP AND FUEL LEVEL SENSOR. LATER I SAW ON THE INTERNET THAT GM WAS RECALLING CERTAIN PONTIAC TORRENTS WITH SPECIFIC VIN NUMBERS AND MINE WAS NOT INCLUDED. OBVIOUSLY THERE IS A PROBLEM WITH THIS PART REGARDLESS OF WHERE IT WAS MANUFACTURED. I WOULD LIKE TO BE REIMBURSED FOR THE PARTS AND LABOR I HAD TO PAY FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490780January 2, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. THE CONTACT OPENED THE REAR LIFTGATE AND THE LIFT GATE ABRUPTLY RELEASED, STRIKING THE CONTACT AND CAUSING A SLIGHT INJURY TO THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE BOTH LIFTGATE SUPPORT STRUTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10490264December 27, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488840December 14, 2012
SEATS
USING AUTOMATIC START FEATURE CAUSED HEATING ELEMENT IN DRIVER SEAT TO OVER HEAT AND BURN THROUGH SEAT. COULD HAVE CAUSED A FIRE IN VEHICLE BUT VEHICLE WAS TURNED OFF AND TAKEN TO THE GM DEALERSHIP WHO REFUSED TO ACCEPT RESPONSIBILITY FOR THIS SAFETY ISSUE, MANUFACTURE DEFECT WHICH THEIR SERVICE MANAGER AGREED THAT IT WAS A DEFECT AND SAFETY ISSUE BUT WANTS THE CONSUMER TO ABSORB COST FOR DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487947December 11, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE ODOR WHILE PARKED IN A RESIDENTIAL GARAGE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT FUEL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE FUEL PUMP MODULE. THE VEHICLE WAS REPAIRED BUT THE FUEL PUMP MODULE WAS REPLACED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V4590009 (FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 96,846. UPDATED 01/14/13 *BF UPDATED 01/18/2013 *JS UPDATED 01/30/13*LJ UPDATED 01/31/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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