Pontiac Torrent Complaints

625 consumer complaints on file.

#10556866December 20, 2013
TIRES, WHEELS, ELECTRONIC STABILITY CONTROL (ESC)
I HAD TO REPLACE MY TIRES VERY EARLY ON DUE TO PREMATURE WEAR (I THINK ABOUT 35K MILES) SO THAT IS THE FIRST ISSUE. AFTER CHANGING MY TIRES, I NOTICED THE VEHICLE'S TRACTION CONTROL SEEMS TO FAIL. I WILL BE AT A DEAD STOP AND GO TO ACCELERATE WHEN MY TIRES SLIP AND THE TRACTION FLASHES. I HAD MY TIRES LOOKED AT AND THEY WERE DEEMED TO BE FINE. NOW THAT IT IS SNOWING, IT WAS AT ITS WORST TODAY. IT WAS FISHTAILING WHILE I WAS DRIVING ON SNOW/ICY ROADS AND THE TIRES WON'T GRIP THE ROAD AT ALL FOR THE FIRST 400 FEET OR SO EVERY SINGLE TIME I GO FROM A STOP. THIS IS RIDICULOUS AND I SHOULDN'T BE AFRAID TO DRIVE MY VEHICLE. I FELT MORE COMFORTABLE DRIVING MY PONTIAC VIBE OR GRAND AM IN SNOW THAN THIS AND THEY DIDN'T HAVE TRACTION CONTROL!! NOBODY IS TAKING THIS SERIOUSLY, BUT I SEE OTHER REPORTS. THERE SHOULD BE AN IMMEDIATE RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556087December 14, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
THIS TORRENT STOPPED AT 65 MPH ON A TRIPLE LANE HIGHWAY WHEN I WAS IN THE MIDDLE LANE. A GOOD SAMARITAN WITH A TRUCK CAME UP BEHIND ME WITH HIS FLASHERS ON AND PUSHED ME TO THE SIDE OF THE ROAD. THE ENGINE WOULD NOT CRANK. AFTER WAITING A WHILE THE ENGINE WOULD CRANK AND STARTED RIGHT UP. THIS HAS HAPPENED 5 TIMES NOW WHERE IT JUST STOPS BUT RESTARTS AFTER A FEW MINUTES. I UNDERSTAND A VEHICLE CAN BREAK AND NOT RUN. BUT A VEHICLE THAT IS RUNNING SHOULD NEVER BE SHUT DOWN BY THE COMPUTER WHEN IT IS CAPABLE OF RUNNING AND BE PUTTING A DRIVER IN DANGER. IF THIS VEHICLE IS CAPABLE OF CORRECTING ITSELF IN A FEW MINUTES TO RUN AGAIN FOR ANOTHER WEEK BEFORE IT HAPPENS AGAIN IT SHOULD RUN RIGHT THROUGH THE DANGEROUS SHUTDOWN. IT IS A DANGEROUS FLAW THAT NEED TO BE ADDRESSED. RATHER THAN SHUT THE CAR DOWN IT COULD GO INTO A RUN MODE TO ALLOW THE DRIVE TO MAKE IT TO A SAFE LOCATION. PONTIAC KNOWS OF THIS ISSUE AND HAS ISSUED SERVICE BULLETIN ON IT. THIS VEHICLE IS TOO DANGEROUS TO DRIVE ON A HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554746December 4, 2013
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I CUT MY CAR ON THIS MORNING AND THE SERVICE TRACTION CONTROL, SERVICE STABILITRAC, AND ABS LIGHTS WERE ON. THEY STAYED ON THROUGHOUT MY DRIVE TO TAKE MY SON TO AND FROM SCHOOL. I JUST GOT THIS VEHICLE LAST NIGHT AND THE DEALER SAID EVERYTHING CHECKED OUT FINE AS CAR WAS PLACED "GM ON A ROLL INSPECTION". IT WAS CHECKED 2 DAYS IN A ROW AND I HAVE THE PAPERWORK SHOWING AS NOTHING WRONG. I CHECK ON IT TODAY ONLINE AND IT SEEMS TO BE A COMMON ISSUE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554780December 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553889November 26, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
ON NOVEMBER 15, 2013 I WAS DRIVING MY VEHICLE AND SMOKE STARTED COMING FROM UP UNDER THE HOOD. I PULLED OVER AND RAISED THE HOOD AND THE ELECTRICAL WIRES TO THE ELECTRICAL BOX WAS ON FIRE. I CUT OFF THE VEHICLE AND SAT FOR A MINUTE AND THE AUTOMATIC STARTER JUST KEPT STARTING THE CAR BY ITSELF. I GOT IN THE VEHICLE AND TRIED TO START THE VEHICLE WITH THE KEY IN THE IGNITION AND WHEN I STEPPED ON THE BRAKE IT TRIED TO START WITHOUT ME TURNING THE KEY OVER. I GOT BACK OUT THE VEHICLE AND IT CONTINUED TO AUTOMATICALLY START BY ITSELF UNTIL THE BATTERY RAN DEAD. ON NOVEMBER 18, 2013 I HAD A MECHANIC LOOK AT THE VEHICLE AND HE STATED THAT THE ELECTRICAL SYSTEM HAD BURNED UP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10553892November 26, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE CAR DISPLAYED TRACTION CONTROL AND STABILITRACK WARNING ON OCT. 4, 2012 FOR A FEW HOURS AND THEN IT WAS GONE. ON NOV. 17, 2013, IT CAME BACK AND REMAINS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553574November 24, 2013
VISIBILITY/WIPER
OWN A 2007 PONTIAC TORRENT. MY HEATER BLOWS ONLY WARM AIR IN MY VEHICLE. THE BLOWER FAN AND ALL THE SWITCHES ARE FINE. WHEN I TURN THE TEMPERATURE KNOB TO HOT AIR, ONLY COLD AIR COMES OUT. I BROUGHT IT TO MY MECHANIC AND THEY RAN A DIAGNOSTIC. MY TEMPERATURE GAUGE WAS FINE AS WAS MY COOLANT LEVEL. THEY ADVISED THAT THE TEMPERATURE SHAFT IS BROKEN INSIDE THE HEATER BOX AND WOULD NEED TO BE FIXED BY REMOVING THE ENTIRE DASH LABOR COST ALONE IS ABOVE 1000K. I CALLED GM TO ASK WHAT THEY WILL DO TO ASSIST WITH THE COST BUT SINCE THERE IS NO RECALL OR CLASS ACTION THEY WILL NOT HELP TO REPAIR THE DAMAGED HEATER DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552629November 17, 2013
SEATS
THE HEATED SEAT ON THE DRIVER'S SIDE BURNT A HOLE THROUGH THE UPHOLSTERY AND BURNT A HOLE IN MY WIFE'S COAT. THE HEATED SEAT ON THE PASSENGER'S SIDE BURNT A HOLE THROUGH THE UPHOLSTERY AND BURNT A HOLE IN MY COAT. BOTH HEATED SEATS BURNT HOLES THROUGH THE UPHOLSTERY AND THERE ARE CURRENTLY EXPOSED WIRES. IT RUINED OUR COATS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552630November 17, 2013
WHEELS
PASSENGER SIDE WHEEL BEARING WENT OUT RESULTING IN EXTREME VIBRATION AND NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552627November 17, 2013
WHEELS
THE FRONT DRIVER'S SIDE WHEEL BEARING WENT OUT RESULTING IN EXTREME VIBRATION AND NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552085November 13, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I AM TOTALLY OUTRAGED FINDING OUT THAT GM PLACED A NON SAFE PART ON THIS TRUCK THAT I BOUGHT BRAND NEW. IT WILL COST $1000.00 EVEN AFTER KEEPING THIS TRUCK MAINTENANCE FREE, TROUBLE FREE FROM REGULAR MAINTENANCE AT THE DELIVER THAT I PURCHASED IT FROM. I AM VERY UPSET THAT THIS PART WAS NOT RECALLED AS THE PART COSTS BETWEEN $22-100.00 WHILE THE LABOR BECAUSE OF WHERE IT IS WILL COST UP TO $1000.00 AT THE DEALER I PURCHASED IT FROM AND GET REGULAR MAINTENANCE CHECK UPS WITH. I TOTALLY AGREE WITH ALL OF THE CONSUMERS ON HERE: THE ACTUATOR THAT OPERATES THE HEATER BLEND DOOR - OVEREXTENDS AND BREAKS THE HEATER BLEND DOOR. THIS CAUSES THE HEATER TO NOT WORK AT ALL. THE ACTUATORS ARE DEFECTIVE AND THE HEATER DOORS ARE DEFECTIVE BECAUSE THEY BREAK DUE TO A MANUFACTURERS DEFECT. IF THE HEAT DOESN'T WORK THE WINDOWS WON'T DEFROST SO THIS IS A VISIBILITY HAZARD. I ALSO LISTED IT AS AN ELECTRICAL AND UNKNOWN HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551679November 10, 2013
FUEL SYSTEM, GASOLINE
THERE IS A VERY STRONG FUEL SMELL FROM UNDER THE VEHICLE IT DOES NOT MATTER IF I HAVE A FULL TANK OR ALMOST EMPTY TANK OF GAS. THERE IS NO VISIBLE LEAKS ANYWHERE. I AM A MOTHER OF TWO SMALL CHILDREN AND THIS IS VERY CONCERNING TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547628October 11, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
THE FIRST NIGHT I NOTICED THE "SERVICE STABILITRAK" LIGHT ON THE DASHBOARD. THE NEXT NIGHT MY BATTERY COMPLETELY DIED AND I HAD TO BUY ANOTHER ONE. THEN, THE DASHBOARD SAID "SERVICE STABILITRAK" SOMETIMES AND SOMETIMES THE BRAKE LIGHT CAME ON OR IT SAID "SERVICE TRACTION CONTROL." FROM WHAT I'M GATHERING ONLINE THIS IS A COMMON PROBLEM THAT WILL EVENTUALLY LEAD TO MY "REDUCED ENGINE POWER" LIGHT COMING ON AND MY SPEED WILL BE LIMITED TO SOMETHING LIKE 10-20 MPH AND I'M AFRAID BECAUSE I ALREADY WORK OVERNIGHT AND AWAY FROM HOME. I ONLY HAVE A LITTLE OVER 56K MILES ON THE TRUCK AND I GOT IT A YEAR AGO WITH 24K MILES ON IT. IF THE PROBLEM IS THIS COMMON, WHY IS THE VEHICLE NOT RECALLED? THE DEALERSHIP CHARGES $80 TO EVEN PUT THE CAR ON THE COMPUTER TO SEE THE PROBLEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544921September 23, 2013
VISIBILITY/WIPER
HEATER DOESN'T WORK. ONLY BLOWS COOL AIR. SAFETY ISSUE IN WINTER. DEFROST DOESN'T WORK. KNOWN PROBLEM WITH HEAT BLEND DOOR. $50 PART. QUOTE FOR REPAIR $900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544350September 19, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WE HAVE BEEN HAVING RECURRING PROBLEMS WITH WHAT APPEARS TO BE THE ELECTRICAL SYSTEM IN OUR TORRENT. FIRST APPEARED AS "SERVICE STABILITRAK", WHICH RESULTED IN THE ENGINE POWERING DOWN WHILE I WAS DRIVING. NOT VERY SAFE. I CONTACTED GM AND THEY HAD THE DEALER REPAIR IT BY REPLACING THE THROTTLE BODY, STATING THIS WAS A COMMON PROBLEM BUT THEY DID NOT ISSUE A RECALL. IT APPEARED TO BE OKAY FOR ABOUT A YEAR, THEN THE PROBLEM RESURFACED. ABOUT 4 MONTHS AGO, THE "SERVICE STABILITRAK" LIGHT CAME ON AGAIN AND THE TRANSMISSION BEGAN ACTING UP (APPEARED TO BE SLIPPING BETWEEN 2ND AND 3RD GEAR). AFTER SOME RESEARCH, WE LEARNED, AGAIN, THAT THIS IS A COMMON ISSUE WITH THE TORRENTS. WE REPLACED THE EGR VALVE, RESET THE COMPUTER AND THE PROBLEM SEEMED TO HAVE RESOLVED AGAIN. NOW, THE "SERVICE STABILITRAK" LIGHT IS ON YET AGAIN, MY RADIO HAS STOPPED WORKING, AND THE "SERVICE BRAKE SYSTEM" LIGHT COMES ON AND OFF. THIS IS VERY FRUSTRATING. CLEARLY THERE IS A PROBLEM WITH THE TORRENT AND CHEVY EQUINOX WHICH GM IS WELL AWARE OF. THEY REFUSE TO ISSUE A RECALL TO RECTIFY THE PROBLEM AND ARE ALLOWING THE COST FOR ALL OF THESE REPAIRS TO LAY WITH THE CONSUMER. SOMETHING MUST BE DONE ABOUT THIS. WE DO NOT HAVE THE MONEY TO PURCHASE A NEW VEHICLE, NOR DO WE HAVE THE FUNDS TO CONTINUALLY MAKE REPAIRS. THERE NEEDS TO BE SOME ACCOUNTABILITY HERE BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543238September 12, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. THE CONTACT STATED WHILE DRIVING 25 MPH, THE BRAKE APPLIED INDEPENDENTLY. THE CONTACT HAD TO PUT HER FOOT UNDERNEATH THE BRAKE PEDAL IN ORDER TO ENGAGE THE BRAKE PEDAL AND STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION .THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542092September 5, 2013
AIR BAGS
SHORTLY AFTER THE 5-YEAR WARRANTY ON MY 2007 PONTIAC TORRENT EXPIRED, THE SERVICE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE, AND THE "OFF" LIGHT FOR THAT AIRBAG REMAINS ILLUMINATED. THIS APPEARS TO BE A KNOWN PROBLEM FOR THIS VEHICLE, AND YET THERE IS NO RECALL. THE CAR ONLY HAD ABOUT 40,000 MILES ON IT. IT WILL COST $725 (500 PART, 200 LABOR) TO FIX PLUS A $99 DIAGNOSTIC FEE. SO, GM MAKES A CAR WITH A DEFECTIVE SAFETY FEATURE AND THEN MAKES THE CONSUMER BEAR THE COST OF FIXING IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542195September 5, 2013
LATCHES/LOCKS/LINKAGES
THIS VEHICLE IS LOCATED IN STATE THAT HAS EXTREME HEAT. AS THE TEMPERATURES BEGAN TO INCREASE THIS YEAR, THE DOOR LOCKS WOULD NOT WORK REMOTELY. THEY WILL WORK IN THE COOL OF THE MORNING OR THE EVENING BUT WHEN THE SUN AND THE HEAT BEAT DOWN ON THE CAR THE LOCKS STOP WORKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542199September 5, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I FELT THE CAR SHUTTER A LITTLE AND THEN THE STEERING LOCKED UP WHILE DRIVING HOME ON THE HIGHWAY. ALSO, THE STABILITY/TRACTION LIGHT STAYS ON. MY CAR ONLY HAS 21000 MILES ON IT AND IS STILL PRACTICALLY NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541838September 4, 2013
ELECTRONIC STABILITY CONTROL (ESC)
STABILITY CONTROL LIGHT COMES ONE WHEN GOING ABOVE 65 MPH A SMALL BUMP WILL CAUSE THE LIGHT TO COME ON AND THE STABILITY CONTROL AND TRACTION ARE DISABLED AT THIS TIME. THIS WILL RESET AFTER THE VEHICLE SITS OVER NIGHT AND THEN WILL WITH OUT WARNING COME BACK ON AGAIN AND DISABLE THE STABILITRAK AND TRACTION CONTROL WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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