Mercury Tracer Complaints

567 consumer complaints on file.

#10031097August 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
MY GIRLFRIEND OWNS A 1997 MERCURY TRACER. AT THE TIME OF THE INCIDENT THE CAR HAD BEEN DRIVEN FOR APPROXIMATELY 110,000 MILES. HERE ENGINE LIGHT CAME ON AND WE HAD A DIAGNOSTIC ANALYSIS CONDUCTED ON THE CAR. THE ANALYSIS SAID THERE WAS A MISFIRE IN THE 4TH CYLINDER AND BEFORE WE COULD CHANGE THE SPARK PLUGS THE CAR WAS NO LONGER DRIVEABLE. IT TURNS OUT THAT MERCURY MAKES A PIECE OF JUNK CAR AND THAT THE VALVE SEATS WERE MANUFACTURED WITH A POWDERED METAL. IT APPEARS THAT THE VALVE SEAT CRACKED AND DROPPED INTO THE CYLINDER RESULTING IN THE PISTON HAMMERING DOWN INTO THAT CYLINDER AND DESTROYING THE ENGINE. THIS CAR WAS ONLY SIX YEARS OLD AND WAS KEPT IN EXCELLENT CONDITION BUT THANKS TO THE INCOMPETENT CRAFTMANSHIP OF THE PEOPLE AT MERCURY MY GIRLFRIEND WAS EXTREMELY INCONVENIENCED (TEMPORALLY AND MOST OF ALL FINANCIALLY) DUE TO THE CHEAPNESS OF THE ENGINE. IT IS SAFE TO SAY THAT WE WILL NEVER PURCHASE ANOTHER CAR MANUFACTURED BY THE FORD COMPANY. FOREIGN ALL THE WAY. THANK YOU. SALMAAN TOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030353July 29, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
HEAT SHIELD ATTATCHMENT IS CRACKED, RESULTING IN GASOLINE LEAK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024864July 25, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHILE TRAVELING ABOUT 5 MPH INSIDE OF A PARKING LOT AND WITHOUT PRIOR WARNING THE VEHICLE SHUTDOWN. THE CONSUMER HAD SEEN SMOKE COMING OUT OF THE VENTS, THEN THE VEHICLE HAD CAUGHT ON FIRE. *AK THE INSPECTOR STATED THE FIRE STEMMED FROM A SHORT. *SCC THE CONSUMER RECEIVED A RECALL REGARDING THE AIR BAG MODULE/SENSOR. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10028971July 23, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, PARKING BRAKE, POWER TRAIN:AXLE ASSEMBLY, AIR BAGS, EQUIPMENT:MECHANICAL
WE BOUGHT A 1999 MERCURY TRACER USED CAR ON 04/2000, LATER THE STEERING WHEEL STARTED VIBRATING BADLY, THIS VIBRATION CAN BE FELT THRU OUT THE CAR. THE CAR HAS BEEN IN FOR REPAIR 8 TIMES. THE SERVICE MANAGER NOW SAYS THAT THIS VIBRATION IS NORMAL. WHEN WE TOOK IT BACK SAT IN THE CAR AND SAID THAT HE WOULD NOT DRIVE THAT CAR VIBRATING LIKE THAT AND HE WOULD NOT EXPECT US TO. . I ASKED IF IT WAS SAFE TO DRIVE, HE SAID HE COULD NOT ANSWER THAT. MY CONCERN IS, WITH THIS SEVERE VIBRATION IS THE STEERING COLUMN GOING TO DISCONNECT OR LOCKUP AND CAUSE SEVERE BODILY HARM. IF THIS PROBLEM IS "NORMAL" THEN WHY ISN'T THE CONSUMER WARNED ABOUT THIS IN THEIR ADVERTISEMENTS.FROM READING OTHER NHTSA REPORTS I SEE THAT OTHER INDIVIDUALS HAVE HAD STEERING PROBLEMS DUE TO LOCKUP AND BREAKAGE AFTER REPORTING UNUSUAL VIBRATIONS IN THE STEERING COLUMN AND ENGINE. THA LAST MONTH MY CAR BROKE DOWN COMPLETED. I TOOK TO THE MIDAS AND THE MANAGER SAID ME THE WAS ALL MOTOR MOUNTS AND TWO FRONT AXXELS, THEN I FIXED DID HE TOLD ME IT WAS EVERITHING. AND THEN I TOOKED BECAUSE I'M STILL HAVE THE SAME PROBLEM THEN I TOOKED BACK TO MIDAS THEY CHECKED FOR THE FOUR TIME THEN HE TOLD ME THE WAS THE TRASMISSION PROBLEM. I'M STIIL HAVE A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029621July 17, 2003
ELECTRICAL SYSTEM:HORN, AIR BAGS
1997 MERCURY TRACER HAS A DEFECTIVE HORN AND AIR BAG.*MR THE HORN AND THE AIR BAG INTERFERED WITH ONE ANOTHER WHICH CAUSED THE HORN TO RANDOMLY GO OFF AND PERIODICALLY BLEW A FUSE, AND DISABLE THE HORN AND THE AIR BAG, TWO DEALERSHIP'S AND A INDEPENDENT MECHANIC STATED IT WAS A MANUFACTURING DEFECT. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028397July 16, 2003
AIR BAGS, ELECTRICAL SYSTEM:HORN
HORN BLOWS NON STOP UNTIL FUSE IS PULLED. BROUGHT TO DEALER AND WAS TOLD ENTIRE AIRBAG HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027207July 14, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE HAD A FUEL LEAK WHICH WAS CAUSED BY A CRACK IN THE FUEL TANK NEAR THE EXHAUST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027128July 14, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
FUEL TANK IS LEAKING, CONSUMER IS CONCERNED THAT THE VEHICLE COULD CATCH ON FIRE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023232June 17, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
I HAD TO REPLACE TWO IGNITION SWITCHES ON MY 1991 MERCURY 1.9 TRACER TO THE TUNE OF $360.00. THE FIRST ONE THEY INSTALLED, THE TUMBLERS FELL APART AFTER ONE DAY, I HAD TO BE TOWED BACK TO THE MECHANIC TO INSTALL A SECOND IGNITION SWITCH. I WAS INFORMED THAT FORD HAD A RECALL ON TRACER IGNITION SWITCHES. HOW DO I RECOVER MY EXPENSE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020408June 4, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
VEHICLE'S TACHOMETER AND RPM GAUGE STOPPED WORKING CAUSING THE ELECTRICAL SYSTEM TO FAIL. *MR *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020035May 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED AND THERE WAS A SUDDEN CLUNKY NOISE. IT WAS LATER DETERMINED THAT THE ENGINE BURNED OUT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019451May 15, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE DEALER PERFORMED RECALL#02V323000 REPAIRS AND FELT THE RECALL PROBLEM MAY HAVE AFFECTED THE WIRE ON THE BLOWER MOTOR WHICH BURNED OUT ON TWO OCCASIONS. WATER MAY HAVE DRIPPED ON THE WIRING HARNESS. THE DEALER SEEMED MORE CONCERNED WITH THE RECALL THAN THE POTENTIAL SAFETY HAZARD. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019506May 8, 2003
SUSPENSION:REAR:SPRINGS
THE REAR SUSPENSION SPRINGS WERE DEFECTIVE, WHICH CAUSED THE VEHICLE TO LEAN TO THE RIGHT, WHICH CAUSED DIFFICULTY IN STEERING THE VEHICLE. *JB FORDS SYMPTOM (14993) STATES SPRINGS POSSIBLE TO BREAK IF THE PAINT WEARS OFF, THE SPRINGS ARE SUBJECT TO BREAK. WHILE DRIVING THE CONSUMER HEARD NOISE IN THE REAR AND NOTICED A CHANGE IN THE STEERING. THE VEHICLE ALSO LEANED TO THE RIGHT ALONG WITH A CHANGE IN THE STEERING. THE DEALERS STATED THAT THE SUSPENSION SPRING BREAKAGE WAS A COMMON OCCURRENCE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017602April 25, 2003
TIRES:TREAD/BELT
AFTER HEARING A FLAPPING NOISE COMING FROM THE TIRES WHILE DRIVING, THE CONSUMER DISCOVERED THE TIRES HAD SEPARATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017462April 23, 2003
AIR BAGS:SIDE/WINDOW
THE VEHICLE WAS INVOLVED IN A LOW IMPACT FRONTAL COLLISION BUT THE SIDE IMPACT AIR BAGS DEPLOYED. THE DRIVER SUSTAINED 4 HERNIATED DISC IN HER NECK, BECAUSE SHE WAS HIT BY THE AIR BAG FROM THE SIDE. THE CONSUMER CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS, BUT SINCE SHE HAD A PROBLEM WITH HER AIR BAGS BEFORE THE RECALL THEY WOULD NOT REPLACE THE AIR BAGS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015160April 4, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. THE CONSUMER WAS INJURED. *JB FOUR DAYS AFTER THE ACCIDENT THE CONSUMER RECEIVED A RECALL LETTER. RECALL# 02V323000 SCC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10011622March 31, 2003
AIR BAGS
THE AIR BAG UNIT FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT. MR SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014716March 28, 2003
AIR BAGS
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011071March 26, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
BROKEN REAR SPRINGS ON 1997 MERCURY TRACER.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012261March 24, 2003
AIR BAGS
CONSUMER RECEIVED A RECALL LETTER IN THE MAIL BUT DEALER STILL STATED THE VEHICLE WAS OVER WARRANTY AND REFUSED TO REPAIR THE VEHICLE (RECALL#02V323000 AIRBAG). *NLM *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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