Mercury Tracer Complaints

567 consumer complaints on file.

#10129354August 5, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
DT : TRUNK LATCH WAS FAULTY. TRUCK LATCH HAD A SENSOR IN IT THAT WILL CAUSE THE VEHICLE NOT TO RUN. THE PART THEY REPLACED WAS CALLED A TRUNK LATCH. IT WILL CAUSE THE ENGINE TO DECELERATE WHILE DRIVING DOWN THE HIGHWAY. THE TRUNK LID WAS CLOSED BUT THE SENSOR INSIDE OF IT WAS FAULTY BECAUSE IT CAUSED THE ENGINE TO FAIL EVEN THOUGH THE LID WAS CLOSED. THE SENSOR HAS BEEN REPLACED TWICE.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120064June 24, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER STATES: FUEL TANK VENT HOSE LEAKS WHEN YOU FILL IT UP, WHEN YOU RUN SO LOW IT QUITS LEAKING ,AND IS ON HIGHWAY.*AK *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124980June 10, 2005
SUSPENSION:REAR:SPRINGS
REAR COIL SPRING FRACTURED, WITHOUT PROVOCATION, IN MY 1998 MERCURY TRACER SEDAN. AFTER SPEAKING TO 3 DIFFERENT INDEPENDENT SHOPS AND 2 DIFFERENT FORD SERVICE DEPARTMENTS, IT WAS ABSOLUTELY CLEAR THAT FORD/MERCURY HAS A KNOWN MATERIAL DEFECT THAT THEY HAVE CHOSEN TO IGNORE. EVERYONE CONCEDES THAT THESE SPRINGS ARE FAILING AT ABSURD RATES BUT FOMO CO POLICY IS TO DENY EVERYTHING (DESPITE WHAT THEIR OWN SERVICE TECHNICIANS ARE ADMITTING) CATASTROPHIC FAILURES WHILE DRIVING FREQUENTLY RESULT IN TIRE BLOWOUTS... THIS PROBLEM OCCURS THROUGHOUT THE TAURUS/SABLE, ESCORT/TRACER, AND TOPAZ/CONTOUR CAR LINES... I STILL HAVE THE SHATTERED SPRING IN MY POSSESSION, FOMOCO EXPRESSED ZERO INTEREST WHEN I CONTACTED THEM...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055640April 6, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, AIR BAGS
WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND VEHICLE STALLED. DRIVER GOT THE VEHICLE TO THE SIDE OF THE ROAD AND VEHICLE CAUGHT ON FIRE UNDER THE DASHBOARD. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114764March 26, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
RPM'S LOWER AND STALL CAR-TOOK TO SHOP IN 2004 TOLD PLUG/WIRE MISFIRE AND VACUUM LEAK. PAID ALMOST $200. ONE WEEK LATER STARTED AGAIN. CAR VIBRATES BADLY WHEN BRAKE APPLIED, BOTH BACK SPRINGS HAVE GIVEN OUT, CRANKSHAFT/PULLEY WOBBLES BADLY, HAS SNAPPED SERPENTINE BELT, REPLACED BELT TENSIONER AND BELT, SNAPPED AGAIN ONE MONTH LATER, REPLACED BELT AGAIN, BUT HAS ONLY BEEN TWO MONTHS. CAR SWAYS IN LANE DUE TO BAD BACK SPRINGS. CAR MAKES VIBRATING NOISE UNDER HOOD WHEN PARKED AT AN IDLE. TIE ROD REPLACED TWO TIMES. THIS CAR HAS LESS THAN 70,000 MILES ON IT AND ALL PROBLEMS, INCLUDING A BLOWN RADIATOR, AND UNEXPLAINED WEAR ON BRAKES ALL STARTED AT ABOUT 40,000 MILES. THIS CAR HAS BEEN ONE PROBLEM AFTER ANOTHER. I ALSO HAVE A PROBLEM WITH THE SEATBELTS LOCKING TOO TIGHTLY FOR NO REASON. I WOULD ALSO LIKE TO ADD THAT I AM THE 2ND OWNER OF THIS CAR; HOWEVER, THE 1ST OWNER WAS AN OLDER FAMILY MEMBER THAT DROVE TO AND FROM WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114599March 24, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
AT AROUND 3 PM, I WAS DRIVING, AND HAD STOPPED AT A STOP SIGN, AT 1960 @ INVERNESS FOREST. HEARD A POP THEN HAD A BIG FLAME COME FROM THE HOOD OF THE CAR. IMMEDIATELY TURNED OFF THE IGNITION. CALLED 911. BOTH THE POLICE AND THE FIRE DEPARTMENT CAME TO THE SCENE. WHILE ON THE PHONE WITH THE POLICE THE CAR STARTED BACK UP FOR A FEW MOMENTS, AND THE HORN BLASTED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115741March 24, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE AT A STOP A FIRE STARTED UNDER THE HOOD. CONSUMER PULLED OVER, AND THE VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10114009March 13, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS A COMMON PROBLEM WITH THE 1.9L ENGINE. THE #4 INTAKE VALVE SEAT DROPS, RESULTING IN THE NEED TO COMPLETELY REPLACE THE CYLINDER HEAD AND ALL ASSOCIATED PARTS. IE... VALVE SEATS, PISTON, PISTON RINGS, ROD BEARINGS AS WELL AS HAVING TO CONDUCT PRESSURE TESTS, HONE THE CYLINDERS & A VARIETY OF OTHER TIME & MONEY CONSUMING ITEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113740March 2, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 70 MPH THE CONSUMER LOST CONTROL OF HER 1998 MERCURY TRACER AND COLLIDED HEAD ON INTO A GUARDRAIL. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. *NM THE ENTIRE FRONT END WAS SMASHED INTO THE ENGINE. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10108589January 21, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE FRONT PLASTIC HEADLIGHT LENS ARE DETERIORATING, CONDITIONS ARE CAUSING POOR VISIBILITY WHILE DRIVING AT NIGHT. BOTH LENS WAS REPLACED AND REPAIRED BY A LOCAL REPAIR SHOP. THE DEALER WAS NOT NOTIFIED. *NM...THE TWO HEADLIGHT LENS BECAME YELLOW AND DISCOLORED. THEY DID NOT PROVIDE ADEQUATE VISIBILITY AT NIGHT. REPLACED HEADLIGHTS AT COST OF $317.OO, INCLUDING PENNSYLVANIA STATE TAX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105475December 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE ENGINE STALLED WHEN THE CONSUMER ATTEMPTED TO START IT .THE CONSUMER TOOK THE VEHICLE TO THE SHOP FOR AN INSPECTION AND RESULTS SHOWED THAT A NEW IGNITION SWITCH WAS NEEDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051937December 21, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEATER CORE LEAKED FLUID ONTO THE COMPUTER SYSTEM WHICH BURNED THE CIRCUIT BOARD THAT CONTROLLED THE AIR BAGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102929December 14, 2004
ELECTRICAL SYSTEM:HORN
WHILE DRIVING THE HORN STARTED BLOWING AND I HAD TO TAKE THE FUES OUT TO STOP IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102930December 14, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY
ON DECEMBER 11, 2004 I WAS OUT SHOPPING AND I GOT IN THE CAR AND IT WOULD NOT START I LEFT IT SIT THERE OVER NIGHT AND WENT BACK THE NEXT DAY AND IT STARTED. I HAVE HAD 3 MACHANICKS LOOK AT IT AND NONE OF THEM KNOW WHY IT DID IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097699November 30, 2004
AIR BAGS:FRONTAL
THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE'S BUMPER AT AN IMPACT OF 35 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *AK THE CONSUMER WAS INFORMED THAT THE VEHICLE HAD BEEN WRECKED BEFORE. *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100182November 19, 2004
ELECTRICAL SYSTEM:HORN
THE HORN SUDDENLY GOES OFF AND WON'T STOP UNTIL THE FUSE IS PULLED-ESPECIALLY IN THE MIDDLE OF THE NIGHT. I HAVE HAD TO DISCONNECT THE HORN FUSE AND DRIVE AROUND WITH NO HORN FOR A YEAR NOW DUE TO THIS MALFUNCTION. MUCH TIME AND MONEY WAS SPENT TRYING TO FIND OUT THE PROBLEM AND WAS FINALLY TOLD THAT I WOULD HAVE TO REPLACE THE ENTIRE AIRBAG/HORN UNIT, AT A COST OF $600.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097803October 26, 2004
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
WHILE DRIVING 20 MPH CONSUMER SMELLED FUEL. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THEN, NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL TANK WAS CRACKED AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091497September 7, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
02V323000/INTEGRATED AIR BAG MONITOR CONTAMINATION. THIS VEHICLE HAD BEEN RECALLED FOR THIS DEFECT. THE WORK WAS DONE IN 2003. NOW THE PROBLEM HAS RESURFACED AND THE DEALER WANTS THE OWNER TO PAY 4000.00 TO CORRECT THE PROBLEM THAT SHOULD HAVE BEEN CORRECTED WHEN THE RECALL WAS ORIGINALLY ISSUED. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081809August 12, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE VEHICLE WAS PARKED IN THE CONSUMER'S DRIVEWAY WHEN BOTH FRONT AIR BAGS DEPLOYED. IT WAS LATER DETERMINED THAT THE AIR BAG SENSOR WAS DESTROYED BY MOISTURE INTRUSION INTO THE AIR BAG MODULE AND CONNECTORS. AS A RESULT OF THE AIR BAG DEPLOYMENT THE WINDSHIELD THE WINDSHIELD SHATTERED AND THE DASHBOARD WAS DESTROYED. MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK THE CONSUMER LATER LEARNED OF A RECALL THAT WAS ISSUED FOR THIS PROBLEM. THE CONSUMER WAS NEVER NOTIFIED OF THE RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE INTRUSION WAS CAUSED BY A PIN HOLE LEAK IN THE HEATER CORE THEREFORE THE VEHICLE WAS NOT COVERED UNDER THE RECALL. THE CONSUMER INTENDS TO PURSE THE MATTER FURTHER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081694July 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER SMELLED GASOLINE INSIDE OF THE VEHICLE. A RECALL WAS ISSUED. CALLED THE MERCURY MANUFACTURER AND WAS TOLD THAT VIN NUMBER DID NOT MATCH THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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