Mercury Tracer Complaints

567 consumer complaints on file.

#11330208June 22, 2020
FUEL/PROPULSION SYSTEM
AFTER 27 YEARS THE RUBBER FUEL FILLER PIPE ON THE CAR CRACKED AND BEGAN LEAKING FUEL. THE FUEL FILLER PIPE WAS REPLACED WITH A NEW FUEL FILLER PIPE FROM FORD MOTORCRAFT, PART #KFL-22, FOCZ-9324-AA. THE NEW FUEL FILLER PIPE LASTED ONLY 6 MONTHS BEFORE CRACKING AND SPILLING GAS ON MY DRIVEWAY CREATING A HAZARDOUS SITUATION. THE CAR WAS REPAIRED WITH A NEW THIRD PARTY [NOT FORD] FUEL FILLER PIPE. I'M BRINGING THIS TO YOUR ATTENTION BECAUSE NUMEROUS AUTO REPAIR WEB SITES HAVE HUNDREDS OF COMPLAINTS REGARDING DEFECTIVE REPLACEMENT FORD FUEL FILLER PIPES [ALL FORD MODELS]. FUEL FILLER PIPES SHOULD LAST MORE THEN 6 MONTHS. FORD'S REPLACEMENT FUEL FILLER PIPES ARE DEFECTIVE AND SHOULD BE RECALLED FOR REPLACEMENT BY FORD TO PREVENT A VERY HAZARDOUS SITUATION SHOULD A VEHICLE BE PARKED IN A GARAGE, I.E., NEAR A WATER HEATER OR OTHER IGNITION SOURCE, CREATING A LIFE-THREATENING SITUATION. THE LEAK FROM THE FUEL FILLER PIPE OCCURS WHETHER OR NOT THE VEHICLE IS PARKED OR MOVING WHEN THE FUEL TANK IS MORE THEN 3/4'S FULL. THE PIPE DETERIORATES FROM THE OUTSIDE WITH CRACKS RUNNING THE LENGTH OF THE PIPE. THE NYLON WEBBING ON THE INSIDE OF THE PIPE DOES NOT PREVENT IT FROM LEAKING. THE ATTACHED PHOTO SHOWS THE DEFECTIVE PIPE, BUT THE HUNDREDS OF HAIRLINE CRACKS IN THE PIPE CANNOT BE SEEN IN THE PHOTO BECAUSE OF PHOTO RESOLUTION. THE PIPE HAS ONLY BEEN IN USE ON THE CAR FOR JUST SIX MONTHS. I USE 91 OCTANE GASOLINE IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222731June 26, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1991 MERCURY TRACER. AFTER THE VEHICLE WAS FILLED WITH FUEL AND PARKED IN THE GARAGE, THE CONTACT SMELLED A FUEL ODOR AND NOTICED FUEL LEAKING ONTO THE GARAGE FLOOR. ALL AMERICAN FORD (3306 BRIDGE AVE, POINT PLEASANT, NJ 08742, (732) 451-3582) WAS CONTACTED AND STATED THAT THE VEHICLE WAS TOO OLD AND THEY DID NOT HAVE PARTS. THE VEHICLE WAS THEN TAKEN TO ALL AMERICAN MAZDA (575 BURNT TAVERN RD, BRICK TOWNSHIP, NJ 08724, (732) 451-6848) WHERE A DIAGNOSTIC AND REPAIR APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014936August 13, 2017
UNKNOWN OR OTHER
THERE IS A STALLING PROBLEM, EVEN WHEN DRIVING! THE WERE A NUMBER OF TIMES THAT I HAD TO BE PUSHED OF A MAIN ROAD. IT TOOK HOURS TO RESTART. IF I WAIT OVER 10 HOURS, MOST TIMES THE CAR WILL RESTART. THE PROBLEM SEEMS TO BE IN THE IGNITION MODULE AND /OR THE MAGNET AND/OR THE ROTOR. I HAVE SPENT NEARLY $2,300.00 REPLACING PARTS. THE CAR STILL STALLS OUT EVEN WHEN DRIVING! IT IS POSSIBLE THE PROBLEM IS WITH THE DISTRIBUTOR OR THE IGNITION MODULE. THE CONTACTS TO THE RELAY IN THE FUSE BOX WERE CLEANED BUT IT STILL STALLS RANDOMLY. I BELIEVE THERE WAS A RECALL WITH THE IGNITION MODULE, ROTOR AND MAGNET SET. IS THAT TRUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633490September 16, 2014
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 1993 MERCURY TRACER. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. AS A RESULT, THE VEHICLE STRUCK ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MAILED 10/16/14*LJUPDATED 11/13/14*LJ UPDATED 4/29/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10610276July 14, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 MERCURY TRACER. WHILE DRIVING 30 MPH, THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. ONCE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK ON THE GROUND AND THE FUEL GAUGE DECREASED FROM A FULL TANK TO HALF OF A TANK. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 97V144000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503846March 20, 2013
STRUCTURE
THE TRUNK REFLECTOR PLASTIC PEGS BROKE AND I'VE SEEN THIS ON OTHER TRACERS AS WELL. WE ARE UNABLE TO FIND ANOTHER. IF WE WERE TO GO TO A USED CAR PARTS LOT, MOST LIKELY, THEY WOULD BREAK BEFORE WE COULD POP ONE OFF. WE ARE FORCED TO USE TAPE TO HOLD IT IN PLACE. THE AUTO REPAIR SHOP SAID THAT PART COULDN'T BE ORDERED ANYMORE. YES, THIS IS AN OLD CAR, BUT STILL, WE SHOULD BE ABLE TO DRIVE ON THE FREEWAY WITHOUT OUR TRUNK REFLECTOR BLOWING OFF AND CAUSING AN ACCIDENT. THE DRIVER REAR TAIL LIGHT IS DOING THE SAME THING TOO. THE LIGHT WORKS, BUT THE PLASTIC FITTINGS BREAK AND THE LIGHT COULD BLOW OFF AS WELL--BUT IT IS MOSTLY INTACT AT THIS TIME AND I'M PRETTY SURE I CAN BUY ANOTHER, HOWEVER, AT THIS TIME OUR TAPE DOES RUN FROM MOST OF THE REFLECTOR TO THE LIGHT AS WELL. I JUST THINK THEY SHOULD MAKE A TRUNK REFLECTOR THAT DOESN'T BLOW OFF. I DON'T CARE HOW OLD THE CAR IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469963August 9, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 MERCURY TRACER. WHILE PARKED, THE CONTACT NOTICED AN OVERPOWERING FUEL SMELL. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED A FUEL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 97V144000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398756May 3, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 MERCURY TRACER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN OPERATION OR STATIONARY, A STRONG ODOR OF GASOLINE FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO ADVISED THAT THE FUEL TANK WAS FRACTURED AS A RESULT TO A FAULTY HEAT SHIELD BRACKET. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 97V144000 (FUEL SYSTEM, GASOLINE, STORAGE; TANK ASSEMBLY) BUT THE VEHICLE WAS INELIGIBLE FOR REPAIRS DUE TO THE VEHICLE NOT BEING ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES MENTIONED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359948October 11, 2010
SUSPENSION:REAR
1997 MERCURY TRACER TRIO VIN [XXX] MY WIFE AND I BOUGHT THIS CAR FROM WANTED AUTO SALES IN WORLEY IDAHO. MY WE HAVE A ONE YEAR OLD DAUGHTER. WE HEARD A NOISE FROM THE REAR OF THE CAR. MY WIFE THOUGHT WE WERE BOTTOMING OUT. I CAME TO DISCOVER THAT BOTH REAR FACTORY STRUTS THE COIL SPRINGS WERE BROKEN NEAR THE BOTTOM OF THE STRUT HOUSING. IT LOOKS LIKE THE METAL HAS JUST FRACTURED AND FAILED. THE COILS MATERIAL MUST BE DEFECTIVE AND NOT UP TO SPECS FROM FORD THIS IS CLEARLY A FORD DEFECT. THIS IS A HUGE SAFETY CONCERN FOR US WITH A ONE YEAR OLD IN THE CAR. WE ARE NOT HAPPY IF THIS COULD COST THE DEATH OF A CHILD BECAUSE OF A UNSAFE CONDITION. THE CAR IS NOT NEW BUT THE SPRINGS SHOULD LAST THE LIFE OF THE CAR NOT BREAK LIKE THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344024July 19, 2010
AIR BAGS:FRONTAL
WE HAD TAKEN MY VEHICLE TO GET IT CHECKED BY A COMPUTER AT A LOCAL SERVICE PARTS SHOP. WHEN WE CAME BACK WE STOPPED MY CAR AND IT WAS NOT RUNNING, IGNITION OFF. ABOUT AN HOUR LATER WE HEARD A LOUD NOISE AND ITS AIR BAGS HAD GONE OFF, BREAKING MY CAR'S WINDSHIELD AND OBVIOUSLY MAKING A MESS IN MY CAR. THIS CONCERNS ME SINCE MY HUSBAND AND I HAD JUST BEEN IN THE CAR A WHILE AGO AND COULD HAVE CAUSED INJURY TO US WITHOUT CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339479June 22, 2010
TIRES, TIRES:TREAD/BELT
WHILE DRIVING FELT SEVERE VIBRATION AND LOUD NOISE AT ALL SPEEDS AND CAR PULLING TO THE RIGHT HARD. VIBRATION BECAME WORSE ABOUT 8 MILES LATER, CAR WAS NOT DRIVABLE AND ALMOST RAN OFF THE ROAD. THE TREAD SEPARATED FROM THE TIRE. PULLED OVER, PUT THE SPARE ON. PEP BOYS REPLACED BOTH FRONT TIRES, THE OTHER TIRE HAD TREAD FAILURE ALSO. PEP BOYS REFUSED TO GIVE ME THE DEFECTIVE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311877February 18, 2010
VEHICLE SPEED CONTROL
SPEEDS UP ON ITS OWN WHEN DRIVING AND WHEN STOPPED AT LIGHTS. OCCURS EVERY TIME I DRIVE IT. MOST OF ALL IN THE WINTER TIME. TRIED TO REPAIRED IT AT STATION BUT WAS UNABLE TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285644September 29, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1995 MERCURY TRACER. THE CONTACT STATED THAT SINCE THE YEAR 2000, SHE SMELLED A STRONG ODOR OF GASOLINE EMANATING FROM THE VEHICLE. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A VEHICLE FIRE. SHE NOTIFIED THE MANUFACTURER IN REFERENCE TO RECALL 97V145000, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY. SHE WAS ADVISED THAT SINCE HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284453September 17, 2009
FUEL SYSTEM, GASOLINE
95 TRACER WAGON 9/3/97 THERE WAS A RECALL WITH THE SAME ISSUE I AM NOW HAVING. WE NEVER REC'D ANY NOTIFICATION THERE WAS ANY RECALL. THE FUEL TANK IS LEAKING NEAR THE HEAT SHIELD. A CALL WAS MADE TO STIVERS LAST NIGHT AND WE WERE TOLD NOTHING COULD BE DONE DUE TO THE LENGTH OF YEARS THAT HAD PASSED.BUT WAS TOLD TO CALL FORD MOTOR. A CALL WAS MADE THIS MORNING. WAS TOLD BY FORD MOTOR AT 800-392-3673 THAT MY CAR WAS MADE 1/95 AND THE 64000 THAT WAS RECALLED WERE BETWEEN 4/29/95 AND 10/95. THE CAR HAD BEEN IN FOR PREVIOUS SERVICING AND EVEN THEN NOTHING WAS SAID TO US ABOUT A RECALL. OUR PROBLEM IS EXACTLY THE SAME AS WHAT THE RECALL WAS FOR. AT THE TIME OF THE RECALL MY CAR WAS ONLY 2 YEARS OLD. WE FEEL THAT HEY SHOULD TAKE CARE OF A REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277529July 20, 2009
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 1995 MERCURY TRACER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY HESITATED AND LOST ENGINE POWER WITHOUT WARNING. THE DRIVER PULLED OVER AT A SERVICE STATION AND INSPECTED UNDERNEATH THE HOOD. HE DETECTED THAT THE TIMING BELT FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THEY REPLACED THE WATER PUMP AND SERPENTINE BELT. IN ADDITION, THE NUMBER FOUR PISTON EXPLODED WITHIN THE ENGINE COMPARTMENT. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 61,607 AND CURRENT MILEAGE WAS 135,722.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274991June 25, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 1995 MERCURY TRACER. THE CONTACT STATED THAT GASOLINE WAS LEAKING FROM THE VEHICLE. UPON FURTHER INSPECTION, HE FOUND A FRACTURE IN THE FUEL TANK. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBERS 97V145000 AND 97V144000, ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267937May 7, 2009
FUEL SYSTEM, GASOLINE
FUEL TANK LEAK (STRONG ODOR - NO VISIBLE LEAKAGE) ODOR DETECTABLE IN GARAGE AND OUTSIDE FORD SAYS THERE IS NO RECALL REQUIRED AND WILL NOT CORRECT THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254268January 8, 2009
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1994 MERCURY TRACER. WHILE DRIVING 25 MPH, THE BRAKES FAILED AND THE CONTACT STRUCK A POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THEY WOULD INSPECT THE VEHICLE. THEY DISCOVERED THAT THE BRAKES WERE FAULTY AND HAD BEEN REPAIRED PRIOR TO THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 94V218000 (AIR BAGS:FRONTAL). THE VEHICLE IS STILL AT THE DEALER AND THEY ARE CHARGING $300 JUST TO INSPECT THE VEHICLE AND $5,400 FOR THE REPAIR. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10246402October 22, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 MERCURY TRACER. THE CONTACT STATED THAT HIS GAS TANK WAS LEAKING FUEL. HE PARKED HIS VEHICLE AND A PUDDLE OF GAS LEAKED OUT. CRACKS CAN DEVELOP IN THE FUEL TANK NEAR THE HEAT SHIELD ATTACHMENT, RESULTING IN FUEL LEAKAGE IF THE CRACKS GO THROUGH THE FUEL TANK WALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V144000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238046August 13, 2008
FUEL SYSTEM, GASOLINE
THE PLASTIC FUEL TANK HAS CRACKED AS DESCRIBED IN THE CAMPAIGN ID 97V144000. PUTTING IN ANYMORE THAN 3 GALLONS OF GAS IN THE TANK CAUSES IT TO LEAK AND HAS PROGRESSIVELY GOTTEN WORSE. UNFORTUNATELY, THE FORD DEALERSHIP STATES THAT THEY ARE UNABLE TO REPAIR THIS UNDER THE RECALL. THE VEHICLE IS CURRENTLY NOT USABLE DUE TO THE LEAKING FUEL AND AT AN ESTIMATED $800 TO REPAIR THIS MANUFACTURERS DEFECT, I AM OUT A VEHICLE FOR AN UNDETERMINED AMOUNT OF TIME. I FEEL THAT IT WAS UNFAIR FOR THIS RECALL NOT TO INCLUDE ALL VEHICLES OF THE SAME GAS TANK DESIGN, WHICH HAS CAUSED THIS FAILURE, TO BE INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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