Mazda CX-50 Service Bulletins

364 manufacturer communications on file.

• October 24, 2023•Document ID: 10244561

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  SA-069-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  At PDI, it may be found that the outer door handle is missing the cover around the key cylinder.

  Associated Products (2)

  2024 Mazda CX-502023 Mazda CX-50
  Associated Documents

  • DownloadMC-10244561-0001.pdf↗
• October 24, 2023•Document ID: 10244560

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:ROOF AND PILLARS

  Mfr Comm. #:

  SA-070-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the black felt padding on the A-pillar trim is visible.

  Associated Products (1)

  2023 Mazda CX-50
  Associated Documents

  • DownloadMC-10244560-0001.pdf↗
• October 23, 2023•Document ID: 10244669

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  SA-009-23i

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10244669-0001.pdf↗
• October 19, 2023•Document ID: 10244563

  Service Bulletin/Repair Instructions
  STRUCTURE:INTERIOR PANELS:DOOR; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-067-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that a door beltline molding is loose, fell off, or is missing.

  Associated Products (1)

  2023 Mazda CX-50
  Associated Documents

  • DownloadMC-10244563-0001.pdf↗
• October 11, 2023•Document ID: 10244679

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  SA-032-23a

  Date Added:

  November 2, 2023

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (26)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 6 more
  Associated Documents

  • DownloadMC-10244679-0001.pdf↗
• October 10, 2023•Document ID: 10244661

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  SA-059-23

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.

  Associated Products (11)

  2024 Mazda CX-302024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10244661-0001.pdf↗
• October 6, 2023•Document ID: 10244665

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SA-042-23a

  Date Added:

  November 1, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  Associated Products (19)

  2024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10244665-0001.pdf↗
• September 28, 2023•Document ID: 10243549

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  09-023-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the following symptoms of the wireless charger (Qi), even when the mobile device (smartphone etc.) is placed in the proper position on the wireless charger (Qi). - It does not start charging. - Soon after starting, it stops charging with the indicator flashing in red. - Soon after starting, it stops charging without any visible sign. These symptoms may be caused by improper control software of the wireless charger (Qi). To eliminate these concerns, the specification of the wireless charger (Qi) has been modified. NOTE: The modifications for the symptoms are different depending on the model.

  Associated Products (5)

  2023 Mazda CX-502023 Mazda CX-92022 Mazda CX-92021 Mazda CX-32021 Mazda CX-9
  Associated Documents

  • DownloadMC-10243549-0001.pdf↗
• September 15, 2023•Document ID: 10243568

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-003-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

  Associated Products (25)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 more
  Associated Documents

  • DownloadMC-10243568-0001.pdf↗
• September 14, 2023•Document ID: 10243559

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PF-23-09

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  MNAO has recently found an increase in non-returned cores within the United Radio (UR) exchange program. As a reminder, dealers have 90 days, after the order is placed, to return the exchanged part. Failure to return the exchanged part will result in a debit of the full component price. It is highly recommended to set a calendar reminder at the time of the order for no more than 60 days to ensure all orders are returned if repaired and if not repaired, contact the customer to cancel the order and return the unit.

  Associated Products (22)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 2 more
  Associated Documents

  • DownloadMC-10243559-0001.pdf↗
• September 13, 2023•Document ID: 10243569

  Service Bulletin/Repair Instructions
  VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; STRUCTURE

  Mfr Comm. #:

  SA-039-23a

  Date Added:

  October 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (26)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 6 more
  Associated Documents

  • DownloadMC-10243569-0001.pdf↗
• August 29, 2023•Document ID: 10242110

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; EQUIPMENT

  Mfr Comm. #:

  MSP60c

  Date Added:

  September 9, 2023

  Manufacturer:

  MAZDA

  Summary

  MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the auxiliary key due to increased rotational resistance. In April 2023 a Mazda Service Program (MSP60) was launched for certain 2023MY CX-50 vehicles, but temporarily suspended on May 11, 2023. Mazda Warranty has reactivated this MSP, effective on the date of this notification.

  Associated Products (1)

  2023 Mazda CX-50
  Associated Documents

  • DownloadMC-10242110-0001.pdf↗
• August 29, 2023•Document ID: 10242108

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; EQUIPMENT

  Mfr Comm. #:

  MSP60b

  Date Added:

  September 9, 2023

  Manufacturer:

  MAZDA

  Summary

  MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the auxiliary key due to increased rotational resistance. In April 2023 a Mazda Service Program (MSP60) was launched for certain 2023MY CX-50 vehicles, but temporarily suspended on May 11, 2023. Mazda Warranty has reactivated this MSP, effective on the date of this notification.

  Associated Products (1)

  2023 Mazda CX-50
  Associated Documents

  • DownloadMC-10242108-0001.pdf↗
• August 29, 2023•Document ID: 10241629

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES; LATCHES/LOCKS/LINKAGES:DOORS:LOCK

  Mfr Comm. #:

  MSP60a

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  MSP60 2023MY CX-50 DRIVER DOOR LOCK CONCERN: **UPDATE** Reactivation of (MSP) 60 - 2023MY CX-50 Driver Door Key Lock Cylinder. The driver's door may be hard to unlock using the auxiliary key due to increased rotational resistance. In April 2023 a Mazda Service Program (MSP60) was launched for certain 2023MY CX-50 vehicles, but temporarily suspended on May 11, 2023. Mazda Warranty has reactivated this MSP, effective on the date of this notification.

  Associated Products (1)

  2023 Mazda CX-50
  Associated Documents

  • DownloadMC-10241629-0001.pdf↗
• August 28, 2023•Document ID: 10241637

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  SA-050-23

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about scratches on the instrument cluster lens.

  Associated Products (25)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 more
  Associated Documents

  • DownloadMC-10241637-0001.pdf↗
• August 28, 2023•Document ID: 10241636

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-021-23b

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (17)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241636-0001.pdf↗
• August 28, 2023•Document ID: 10241635

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-021-23a

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Qi Wireless Charger Symptom Troubleshooting

  Associated Products (17)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241635-0001.pdf↗
• August 28, 2023•Document ID: 10241634

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ENGINE AND ENGINE COOLING; EXTERIOR LIGHTING

  Mfr Comm. #:

  SA-009-23h

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241634-0001.pdf↗
• August 15, 2023•Document ID: 10241633

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EXTERIOR LIGHTING; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SA-009-23g

  Date Added:

  September 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF

  Associated Products (20)

  2024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10241633-0001.pdf↗
• July 21, 2023•Document ID: 10240494

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  SA-042-23

  Date Added:

  August 5, 2023

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain about the Active Driving Display not displaying turn by turn (TBT) travel direction or navigation information.

  Associated Products (17)

  2024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda3
  Associated Documents

  • DownloadMC-10240494-0001.pdf↗