Mazda CX-50 Service Bulletins

408 manufacturer communications on file.

• August 15, 2024•Document ID: 11007024

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  SA-059-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-019/21 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2021 Mazda3 and 2020-2021 CX-30 are present.

  Associated Products (19)

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  Associated Documents

  • DownloadMC-11007024-0001.pdf↗
• August 15, 2024•Document ID: 11007022

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  SA-058-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

  Associated Products (141)

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  Associated Documents

  • DownloadMC-11007022-0001.pdf↗
• August 15, 2024•Document ID: 11007019

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  SA-057-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

  Associated Products (130)

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  Associated Documents

  • DownloadMC-11007019-0001.pdf↗
• August 13, 2024•Document ID: 11007018

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  SA-056-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.

  Associated Products (69)

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  Associated Documents

  • DownloadMC-11007018-0001.pdf↗
• August 13, 2024•Document ID: 11006918

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-054-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  When the power windows are operated many times without being fully closed, small errors of the window position sensor may accumulate and cause improper operation of the jam-safe function. To reduce the risk of this occurrence, the AUTO function is disabled if the power window is operated 10 consecutive times without being fully closed (turning the ignition OFF and then ON does not reset the counting). If the power window is fully closed before the 10th time, the counting restarts and the AUTO function is not deactivated.

  Associated Products (15)

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  Associated Documents

  • DownloadMC-11006918-0001.pdf↗
• August 12, 2024•Document ID: 11007013

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-053-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

  Associated Products (75)

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  Associated Documents

  • DownloadMC-11007013-0001.pdf↗
• August 7, 2024•Document ID: 11007010

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  SA-052-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

  Associated Products (79)

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  Associated Documents

  • DownloadMC-11007010-0001.pdf↗
• August 5, 2024•Document ID: 11006995

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-006-24b

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (30)

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  Associated Documents

  • DownloadMC-11006995-0001.pdf↗
• August 2, 2024•Document ID: 11006903

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  SA-049-24

  Date Added:

  September 4, 2024

  Manufacturer:

  MAZDA

  Summary

  The removal and installation procedures for front seat components are missing from MGSS. Please follow these two procedures in this SA until the WSM is updated.

  Associated Products (3)

  2025 Mazda CX-502024 Mazda CX-502023 Mazda CX-50
  Associated Documents

  • DownloadMC-11006903-0001.pdf↗
• July 29, 2024•Document ID: 11005671

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-011-24b

  Date Added:

  August 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

  Associated Products (185)

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  Associated Documents

  • DownloadMC-11005671-0001.pdf↗
• July 18, 2024•Document ID: 11005551

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  09-036-24

  Date Added:

  August 2, 2024

  Manufacturer:

  MAZDA

  Summary

  At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. • Wrinkles may not be completely removed after the repair is completed. • Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage.

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  Associated Documents

  • DownloadMC-11005551-0001.pdf↗
• July 2, 2024•Document ID: 11005538

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-001-24e

  Date Added:

  August 2, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.

  Associated Products (22)

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  Associated Documents

  • DownloadMC-11005538-0001.pdf↗
• June 29, 2024•Document ID: 11003395

  Other
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-009-24b

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services - Frequently Asked Questions (FAQ)

  Associated Products (25)

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  Associated Documents

  • DownloadMC-11003395-0001.pdf↗
• June 22, 2024•Document ID: 11003354

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-001-24d

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.

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  Associated Documents

  • DownloadMC-11003354-0001.pdf↗
• June 19, 2024•Document ID: 11003356

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  09-024-24a

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the following concerns: The liftgate or the trunk lid will not unlock even when the vehicle is parked and the ignition is off. If the engine is running (POWER ON) or the ignition is turned to on (READY ON), it will unlock. The auto close operation of the power liftgate is not performed (The liftgate can be closed manually). To eliminate this concern, the control software of the DSC HU/CM (or the electronically controlled brake unit) has been modified. Customers

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  Associated Documents

  • DownloadMC-11003356-0001.pdf↗
• June 14, 2024•Document ID: 11003361

  Other
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-038-24

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience the master warning light and/or the "In-Vehicle Network Malfunction" warning message in the instrument cluster on with DTC B119F:01 (TCU - Tel antenna No. 1 malfunction) stored.

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  Associated Documents

  • DownloadMC-11003361-0001.pdf↗
• June 11, 2024•Document ID: 11003226

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  09-031-24

  Date Added:

  July 4, 2024

  Manufacturer:

  MAZDA

  Summary

  Some customers may complain that the black felt padding on the A-pillar trim is visible. This is caused by the felt tape on the A-pillar trim not having enough adhesive. It may cause the felt to become detached and move to the visible area in the dash due to time passing or from heat. To eliminate this concern, the felt tape has been improved with more adhesive.

  Associated Products (1)

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  Associated Documents

  • DownloadMC-11003226-0001.pdf↗
• June 7, 2024•Document ID: 11003398

  Other
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-011-24a

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

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  Associated Documents

  • DownloadMC-11003398-0001.pdf↗
• June 7, 2024•Document ID: 11003397

  Other
  WHEELS

  Mfr Comm. #:

  SA-022-24a

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

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  Associated Documents

  • DownloadMC-11003397-0001.pdf↗
• June 7, 2024•Document ID: 11003396

  Other
  SERVICE BRAKES

  Mfr Comm. #:

  SA-016-24a

  Date Added:

  July 5, 2024

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern.

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  Associated Documents

  • DownloadMC-11003396-0001.pdf↗