While driving on the highway with my children in the car. My sunroof suddenly exploded. The sound was so loud, glass was everywhere. I wasn’t driving through construction, I wasn’t driving under a bridge, there was typical morning traffic which is on the lighter side. I was driving around 55 mph with the front defrost button and seat warmers on. Temperature was set 66 degrees in the car. This was so scary. My children who are [XXX] and [XXX] were so scared. They started screaming and my youngest started crying because huge chunks of glass were on him and all over the vehicle. I contacted The Mazda dealership and they took pictures when I drove the car to them. There was not any warning lights or sensors that appeared before or after the explosion. When I stopped the vehicle I did not find any object Inside my vehicle that could have fallen on the sunroof. Nothing was found inside my car. The sunroof literally looks like the glass broke outward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
At approximately 48,000 miles, my vehicle displayed a "Blind Spot Sensor(s) Malfunction" warning message on the dashboard without any prior warnings or symptoms. I contacted the dealership, which recommended having the system inspected by a local body shop, indicating that repairs would likely be less expensive. The body shop diagnosed the issue as a failed driver's side (left) blind spot sensor. However, they recommended replacing both sensors, stating that these components are problematic and prone to failure. $3K repair. My concern is that the blind spot monitoring system is an important vehicle safety feature designed to alert drivers to vehicles in adjacent lanes, particularly when changing lanes. Failure of this system eliminates an important safety aid and potentially increases the risk of a collision. It is concerning that a safety-related component would fail at only 48,000 miles, particularly given the body shop's indication that these sensors are known to be problematic. I believe this premature failure warrants investigation to determine whether there is a broader reliability or manufacturing defect affecting the blind spot monitoring system.
No injuries · No fire · No crash
Windshield formed a crack after 3 years without any debris hitting it. Headlight leveling motor malfunction after 1 year. Brake caliper failure after 3 years.
No injuries · No fire · No crash
I began hearing a loud engine noise similar to a lawn mower whenever my headlights would come on which includes just when I unlock my car. When I first took it back to the Mazda dealership for servicing and mentioned this to the service manager he told me it was an issue with the headlights that they’ve been seeing. They returned the car to me and said they did not hear it. Then after my warranty ended it got worse and when I brought it back to the dealership they stated they had never heard of this happening before and said that I brought my car for an air-conditioning issue. When identified that a service manager had told me that this is something they’re saying they then agreed to pay to have the headlight fixed. Initially they told me I was gonna have to pay approximately $1500 out-of-pocket because my warranty had ended to have it replaced. As I proved that I told them about this before the warranty was ended they covered the cost of it and replaced it. Two weeks ago the noise came back. When I look on the Internet and put in the search terms of loud noise when headlights come on is a common complaint. This seems to be a design flaw which is affecting the headlights causing a safety issue. Mazda should address this and issue a recall in my opinion.
No injuries · No fire · No crash
At 44,000 miles, a loud whirring noise started to occur that is due to the failing of the internal LED cooling fan in my left headlamp. I cannot use my headlights, which is a safety concern.
No injuries · No fire · No crash