Lexus NX Service Bulletins
651 manufacturer communications on file.
- September 13, 2019•Document ID: 10166022Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- KLG_TI_091319
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryTechnical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2013 ? 2017 MODEL YEAR LX, 2013 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, Updated 9/13/2019
Associated Products (41)Associated Documents - September 13, 2019•Document ID: 10166021Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- KLG_Dealer Packa
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (37)Associated Documents - September 12, 2019•Document ID: 10170744Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- KLG_Area Letter_
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryArea Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (42)Associated Documents - September 12, 2019•Document ID: 10166019Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- KLG_TI_v.2_09121
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryTechnical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2013 ? 2017 MODEL YEAR LX, 2013 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid
Associated Products (40)Associated Documents - September 12, 2019•Document ID: 10166017Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- KLG_TI_091219
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryTechnical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2013 ? 2017 MODEL YEAR LX, 2013 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid
Associated Products (41)Associated Documents - September 12, 2019•Document ID: 10166016Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- KLG_Dealer Packa
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (33)Associated Documents - September 12, 2019•Document ID: 10166015Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- KLG_Dealer Email
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryDealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (33)Associated Documents - September 12, 2019•Document ID: 10166013Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- KLG_Region Email
- Date Added:
- October 15, 2019
- Manufacturer:
- LEXUS
SummaryRegion Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (33)Associated Documents - August 22, 2019•Document ID: 10164916Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- L-SB-0021-19_Rev
- Date Added:
- September 16, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE August 07, 2019 Rev1: * The Introduction section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year Lexus vehicles equipped with Pioneer audio (version earlier than 1007) may exhibit one or more of the following conditions. * Delayed mute operation during hands-free operation * XM "No Signal" message displayed * Spanish translation correction * Voice Recognition is not canceled when receiving a call during VR operation * Music information does not appear * Automatic navigation re-routing does not occur * Update message does not appear via DCM * Cursor missing after pushing the Map button. Updated software is now available to address these conditions. Follow the Software Update Procedure in this bulletin to install the latest software version.
Associated Products (5)Associated Documents - August 19, 2019•Document ID: 10164912Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- L-TT-0268-19
- Date Added:
- September 16, 2019
- Manufacturer:
- LEXUS
SummaryTT: Panasonic exchange Multimedia Extension Unit (MEU) and Display Control Unit (DCU) parts are now being shipped with Apple CarPlay software already installed. If the updated MEU (Navigation) or DCU (Radio) exchange part is installed on a vehicle that has never been updated, a software mismatch can occur, and an error message may be displayed.
Associated Products (5)Associated Documents - July 18, 2019•Document ID: 10164354Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-0265-19
- Date Added:
- September 3, 2019
- Manufacturer:
- LEXUS
SummaryTT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker
Associated Products (32)Associated Documents - July 12, 2019•Document ID: 10164351Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- L-SB-0055-18-Rev
- Date Added:
- September 3, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE July 12, 2019 Rev2: ? Applicability has been updated to include 2020 model year RX350 and RX450h vehicles. March 29, 2019 Rev1: ? Applicability has been updated to include 2020 model year RC F vehicles. ? The Software Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2020 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine if the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.
Associated Products (9)Associated Documents - July 1, 2019•Document ID: 10164328Service Bulletin/Repair InstructionsENGINE; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- L-SB-0001-18-Rev
- Date Added:
- September 3, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
Associated Products (158)Associated Documents - June 25, 2019•Document ID: 10162759Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-0263-19
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.
Associated Products (34)Associated Documents - June 13, 2019•Document ID: 10162746Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0018-14_Rev
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
Associated Products (65)Associated Documents - June 12, 2019•Document ID: 10162745Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0027-19_Rev
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE June 12, 2019 Rev1: ? Applicability has been updated to include 2019 model year NX300, NX300h, and RC F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 system to a Phase 3 system that includes Apple CarPlay® and Amazon Alexa?. The reformat requires all linked files and folders from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.
Associated Products (5)Associated Documents - June 11, 2019•Document ID: 10162744Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-TT-0262-19
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTT: For applicable 2018-2019 model year Lexus vehicles, after performing the Multimedia Enhancements Phase 3 TSIB with additional features such as Apple CarPlay® and Amazon Alexa?, the Enform? App Suite may not load properly. Follow the steps below to correct this condition.
Associated Products (3)Associated Documents - June 4, 2019•Document ID: 10162736Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0028-19_Rev
- Date Added:
- July 15, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE June 04, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. The procedure in this Service Bulletin is a full reformat of the multimedia system. Failure to follow the procedure exactly as written may cause damage to the head unit. This reformatting changes the system from a Phase 2 to a Phase 3 system, which includes Apple CarPlay® and Amazon Alexa?. This reformat requires all linked files and folders extracted from the zip file to be placed onto the root directory of the USB flash drive, otherwise damage to the head unit will occur. NOTE ? This procedure is a two-part process that includes an automatic file download from the USB drive once it is inserted into the USB port. Once the headlight flash step is performed the system will begin the installation of the downloaded files. ? Performing this update may change certain head unit operation conditions. For a full list of changes, please see the System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.
Associated Products (5)Associated Documents - May 14, 2019•Document ID: 10162250Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- L-SB-0029-19
- Date Added:
- July 8, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2011 ? 2019 model year Lexus vehicles (including RX350HL, RX450HL, LS460L, and LS600HL) with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible. See Figures 1 and 2 below for examples of wheel finishes damaged by aftermarket products. NOTE If using a wheel cleaning product, first test it in an area NOT visible to the customer.
Associated Products (26)Associated Documents - May 6, 2019•Document ID: 10161514Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0028-19
- Date Added:
- June 24, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Lexus navigation is now available with additional features such as Apple CarPlay® and Amazon Alexa? for applicable 2018 ? 2019 model year Lexus vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, please see the System Limitations and FAQ. NOTICE Failure to follow the Software Update Procedure exactly as written may cause damage to the head unit.
Associated Products (6)Associated Documents