Lexus NX Service Bulletins
651 manufacturer communications on file.
- April 23, 2020•Document ID: 10174923Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-TT-0287-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in L-SB-0015-20 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition. Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.
Associated Products (26)Associated Documents - April 23, 2020•Document ID: 10174922Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0017-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Lexus does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before delivery to the customer.
Associated Products (8)Associated Documents - April 23, 2020•Document ID: 10174919Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0015-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Associated Products (8)Associated Documents - April 22, 2020•Document ID: 10174916Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0014-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: This bulletin provides general high-voltage safety precautions for the hybrid system. The hybrid system circuits operate with up to 650V. These high voltages are dangerous and can cause personal injury, severe burns, electric shock, and death if proper safety precautions are NOT followed. Be sure to carefully review ALL applicable Repair Manual procedures BEFORE performing service. As a policy, and to help ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 is successfully completed.
Associated Products (6)Associated Documents - April 20, 2020•Document ID: 10174877Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- L-SB-0012-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
Associated Products (8)Associated Documents - April 20, 2020•Document ID: 10174875Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- L-SB-0011-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: 2021 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the Installation Procedure in this bulletin to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retaining hooks (clips).
Associated Products (8)Associated Documents - April 17, 2020•Document ID: 10174873Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0010-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Some 2021 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine if the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.
Associated Products (8)Associated Documents - April 15, 2020•Document ID: 10174908Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0009-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery
Associated Products (6)Associated Documents - April 15, 2020•Document ID: 10174907Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-TT-0286-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTT: After performing a battery test using the DCA-8000 battery diagnostic charger and the battery health has been considered a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to charge the battery to full will vary. Once the DCA enters the post-test charging mode the battery test has been completed, and further charging can be conducted under the Technician?s discretion. Selecting ?Stop? will cancel the automatic charging of the battery and return the user to the DCA results screen. The test results and charge time can be printed or emailed from the results screen.
Associated Products (35)Associated Documents - April 6, 2020•Document ID: 10174889Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0179-17 Obs
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
Associated Products (192)Associated Documents - April 6, 2020•Document ID: 10174888Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0008-20
- Date Added:
- May 11, 2020
- Manufacturer:
- LEXUS
SummaryTSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
Associated Products (211)Associated Documents - March 26, 2020•Document ID: 10173987Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-TT-0284-20
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
Associated Products (43)Associated Documents - March 26, 2020•Document ID: 10173986Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- L-TT-0254-18
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Associated Products (48)Associated Documents - March 26, 2020•Document ID: 10173983Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- L-TT-0283-20
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTT: Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon. The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.
Associated Products (16)Associated Documents - March 26, 2020•Document ID: 10173982Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0025-19_Rev
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.
Associated Products (9)Associated Documents - March 18, 2020•Document ID: 10173967Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- L-SB-0007-20
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Some 2018 model year NX 300, NX 300h, RC F, RC 300, and RC 350 vehicles equipped with Enform? Audio (version 1020) or earlier may exhibit one or more of the following conditions: ?Intermittent ?There Are No Applications Available? pop-up ?Incoming voice is muted during phone call ?Cancel button inoperative while downloading apps ?Voice recognition for iPod is inoperative after adding playlist to device ?Software version does not update if the ignition is in the IG OFF position during a software update ?USB screen is not available ?Update history shows UTC date rather than time-zone-corrected date ?Update history is temporarily not displayed ?Abnormal voice recognition operation during hands-free phone call ?Incorrect phone book sorting A software update is now available to address these conditions, while providing other functional and security enhancements. Follow the Software Update Procedure in this bulletin to update the software.
Associated Products (2)Associated Documents - March 9, 2020•Document ID: 10173793Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- L-TT-0281-20
- Date Added:
- April 13, 2020
- Manufacturer:
- LEXUS
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Associated Products (75)Associated Documents - February 25, 2020•Document ID: 10172866Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-TT-0275-19_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryTT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the Shipping Mode recommendations below, and do not create a TAS case
Associated Products (4)Associated Documents - February 25, 2020•Document ID: 10172865Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- L-SB-0048-19_Rev
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Some 2020 model year NX300h vehicles equipped with a 2AR-FXE engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P013A (Oxygen Sensor Slow Response ? Rich to Lean Bank 1 Sensor 2). This condition may be caused by a leak from the exhaust manifold to front pipe donut gasket. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (1)Associated Documents - February 18, 2020•Document ID: 10172853Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Safety Re
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (9)Associated Documents