Lexus NX Service Bulletins
651 manufacturer communications on file.
- May 6, 2019•Document ID: 10161513Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- L-SB-0027-19
- Date Added:
- June 24, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Lexus audio is now available with additional features such as Apple CarPlay® and Amazon Alexa? for applicable 2018 - 2019 model year Lexus vehicles. Follow the Software Update Procedure in this bulletin to install these new features. NOTE Performing this update may change certain head unit operation conditions. For a full list of changes, see System Limitations and FAQ.
Associated Products (3)Associated Documents - May 2, 2019•Document ID: 10162235Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- Lexus Safety Rec
- Date Added:
- July 8, 2019
- Manufacturer:
- LEXUS
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (10)Associated Documents - May 2, 2019•Document ID: 10161836Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Safety-050
- Date Added:
- July 1, 2019
- Manufacturer:
- LEXUS
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (10)Associated Documents - April 30, 2019•Document ID: 10159740Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0025-19
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.
Associated Products (8)Associated Documents - April 23, 2019•Document ID: 10159735Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- L-SB-0023-19
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: This bulletin contains the vehicle specific pre-delivery services for 2020 model year NX300 and NX300h vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
Associated Products (1)Associated Documents - April 22, 2019•Document ID: 10159733Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- L-SB-0022-19
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2019 model year Lexus vehicles with Panasonic navigation with audio version (earlier than 1028), and navigation version (earlier than 1025) may exhibit one or more of the following condition(s). ? Noise during Apple CarPlay® voice guidance ? Siri's voice inoperative when pushing Phone icon and Push to Talk button ? Echo during Apple CarPlay® call ? Apple CarPlay® music delay after Siri prompt ? Apple CarPlay® music does not resume after ending Destination Assist ? Display screen frozen ? Volume button stops responding ? Bluetooth® connection lost after connecting USB Updated software is now available to address these conditions and add Amazon Alexa connectivity with iOS devices. Follow the Software Update Procedure in this bulletin to install the latest software version.
Associated Products (6)Associated Documents - April 22, 2019•Document ID: 10159732Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- L-SB-0021-19
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2019 model year Lexus vehicles with a Pioneer audio (version earlier than 1007) may exhibit one or more of the following condition(s). ? Delayed mute operation during hands-free operation ? XM ?No Signal? message displayed ? Spanish translation correction ? Voice Recognition is not canceled when receiving a call during VR operation ? Music information does not appear ? Automatic navigation re-routing does not occur ? Update message does not appear via DCM ? Cursor missing after pushing the Map button Updated software is now available to address these conditions and add Amazon Alexa connectivity with iOS devices. Follow the Software Update Procedure in this bulletin to install the latest software version.
Associated Products (4)Associated Documents - April 19, 2019•Document ID: 10159731Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; AIR BAGS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- L-SB-0148-17_Rev
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE April 19, 2019 Rev2: ? The Warranty Information and Calibration Information sections have been updated. September 12, 2018 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded.
Associated Products (5)Associated Documents - April 17, 2019•Document ID: 10159726Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- L-SB-0020-19
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2018 ? 2019 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9), and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update. NOTE Map data is released once each year through the shipment of an SST USB flash drive to each dealer. The SST MUST be stored in the SST cabinet to ensure it can be easily found.
Associated Products (11)Associated Documents - April 16, 2019•Document ID: 10159718Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JLH-Dealer Packa
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryDealer Packet: April 16, 2019 ? UIO quantities and production ranges have been updated to reflect added vehicles. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
Associated Products (4)Associated Documents - April 16, 2019•Document ID: 10159717Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JLH_Region Email
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryRegion Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.
Associated Products (4)Associated Documents - April 8, 2019•Document ID: 10159704Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- JLH_Clearance Wa
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTechnical Instructions:
Associated Products (7)Associated Documents - April 4, 2019•Document ID: 10159696Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; STEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- L-TT-0221-17_Rev
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Associated Products (61)Associated Documents - April 4, 2019•Document ID: 10159695Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- L-SB-0017-19
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
Associated Products (75)Associated Documents - April 4, 2019•Document ID: 10159694Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- L-SB-0014-08_Rev
- Date Added:
- May 13, 2019
- Manufacturer:
- LEXUS
SummaryTSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.
Associated Products (80)Associated Documents - March 29, 2019•Document ID: 10160752Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- L-SB-0055-18-Rev
- Date Added:
- June 3, 2019
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE March 29, 2019 Rev1: * Applicability has been updated to include 2020 model year RC F vehicles. * The Software Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2020 model year Lexus vehicles are equipped with an eOwner?s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin. It may also be necessary to reinstall the eOM software after replacing the head unit. Refer to the Software Confirmation section of this bulletin to determine if the software is already installed. If the software is not installed, proceed to the USB Flash Drive Preparation and Software Installation sections of this bulletin.
Associated Products (5)Associated Documents - February 18, 2019•Document ID: 10155236Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT
- Mfr Comm. #:
- L-TT-0218-17-Rev
- Date Added:
- March 25, 2019
- Manufacturer:
- LEXUS
SummaryTT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have map data, operating system and other information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio.
Associated Products (57)Associated Documents - February 15, 2019•Document ID: 10155231Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0006-19
- Date Added:
- March 25, 2019
- Manufacturer:
- LEXUS
SummaryTSB: This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation
Associated Products (17)Associated Documents - February 6, 2019•Document ID: 10154798Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; EQUIPMENT
- Mfr Comm. #:
- L-TT-0253-18_Rev
- Date Added:
- March 18, 2019
- Manufacturer:
- LEXUS
SummaryTT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.
Associated Products (14)Associated Documents - February 6, 2019•Document ID: 10154794Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT
- Mfr Comm. #:
- Lexus Safety Re
- Date Added:
- March 18, 2019
- Manufacturer:
- LEXUS
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (8)Associated Documents