Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11548194October 4, 2023
STEERING
Known Jeep Wrangler issue "Death Wobble". When hit a bump at 60-70 MPH, Jeep shakes violently. Reducing speed and the shake stops. Steering damper replaced on 5/31/23 and 8/31/23. Occurred again and now the Power Steering Gear Box is being replaced. Disappointing for this on a known problem on a 2 year old Jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548078October 3, 2023
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering damper failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was a known issue, and an appointment was scheduled with the dealer. The failure mileage was 10,980.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548053October 3, 2023
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547970October 3, 2023
VEHICLE SPEED CONTROL
driving with no foot on gas and the jeep suddently lurched forward. unintended acceleration is what it was. the first time this happened was in October 2022 and i was in a basement parking garaged and ended up in the wall with the air bags deploying. it took 5 months for the jeep to be repaired. it happened again this morning, October 3, 2023 while going to the gym at 5 am. there were no vehicles on the road and hence i was able to manage
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11547878October 2, 2023
ELECTRICAL SYSTEM
The sensor witch detects if the front and rear differential lockers is engaged or not has quit working. Once I looked into it, the sensor was full of diff oil causing it to stop working. I then found out it has been such a big issue that Jeep has a National back order on the part to replace it. The parts were found to be leaking in almost all Jeeps tested. That component is a major part to the off-road capability. I found myself in the back of my local national forest and unable to get unstuck because I drove through mud that would have been no problem if my lockers work functioning properly. If it weren’t for me owning an emergency satellite transponder I honestly don’t know how myself and my twelve year old would have made it out. I live in the middle of grizzly bears. Spoke to Jeep and was told “they know it’s a major issue but won’t fix them until told to do so”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547833October 2, 2023
ELECTRICAL SYSTEM
On 9/16 I went to leave for work for the day and my car would not start. The auto stop start system was illuminated with a warning. A neighbor jumstarted to car for me. I drove to my dealership where I was told both of my batteries had failed and I would need to replace them. I replaced both. Upon leaving the dealership my stop start was still showing a warning. I was told it would go off after driving for a few days. It did not. I returned to the dealership on 9/25 to see what was wrong. The code the vechicle was giving was low battery. I was told it was a software update and was sent on my way. This issue with my vechicle par of a RRT21-077 dated 6/24/21. I was never notified of this by Jeep. I was told when I brought this to their attention that because this probelem did not occur within 18 months of the bulletin my issue would not be covered. I am concerned that this issue will happen again and leave me stranded without power, as clearly it is an issue with this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547643October 2, 2023
POWER TRAIN
The clutch in my 2022 Jeep Wrangler has been under recall since March 5, 2023 due to risk of overheating and catching fire. Jeep has pushed back their solution to this recall for 2022 models until August 2024. I am worried about the safety of my passengers, particularly if I have passengers in the backseat that would need to evacuate through the front doors by moving the driver's seat forward. Jeep's unwillingness to find a timely remedy is unacceptable, as is their unwillingness to reimburse for aftermarket solutions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546753September 27, 2023
ELECTRICAL SYSTEM, ENGINE
I’m reaching out due to a severe issue with my Wrangler 4xe Rubicon that has left me stranded twice in 2 weeks. The vehicle is shutting down, without warning, and is not able to re-start, so you can just imagine that the circumstances could be far more dire or outright life-threatening had this happened in a remote location or a dangerous high-traffic area. Both times the vehicle had to be towed to the dealership. Even more troubling is that the root cause of the malfunction (OBD CODE: P0BBD HYBRID BATTERY VOLTAGE VARIATION EXCEEDED LIMIT) has yet to be diagnosed, despite the vehicle being serviced for the better part of a week, only to suddenly refuse to start just 3 days after getting it back — again, leaving me stranded. Multiple attempts to reach Jeep executives over several days has yielded no response. All my safety recalls have been addressed so Jeep has told me this vehicle was safe to drive before these incidents. Additionally, the vehicle was in the shop for the better part of 2 weeks earlier this year with a battery heater malfunction. I work in emergency surgery and if I don't have a reliable vehicle to respond to emergencies, patients can literally die. That is not hyperbole, its reality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546662September 26, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546649September 26, 2023
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546220September 24, 2023
STEERING
Driving on I-91 at 60-65 mph and steering wheel locked up making vehicle control impossible. I could have collided with multiple vehicles, was lucky enough that vehicle swerved off exit ramp and jumped a curb into a nearby gas station. Cautiously drove vehicle to nearby dealership and currently onsite under evaluation by Chrysler corporate. There was an intermittent warning light to service the " gear shifter" a few months before but dealer could not find code when vehicle examined so dismissed until happening again. This incident affected me emotionally and I'm now hesitant to drive this vehicle post repair on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546218September 24, 2023
ENGINE
There is now some slippage in 2nd and 3rd gear The recall was re-issued in March of 2023. There has been no remedy nor any other offer to allow for a customer instigated solution to this dangerous problem since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545540September 20, 2023
POWER TRAIN
I bought a brand new 2024 Jeep wrangler which has failed twice for the same issue with just 512 miles on the odometer. The first time it failed happened on the freeway at a speed of 70mph. Smoke started coming out from the rear of the vehicle impairing the traffic behind. I pulled over to the shoulder and noticed oil dripping from the exhaust and the rear undercarriage of the vehicle. I drove the car home fearing it could get on fire. The next day i took the car to the dealership where it was diagnosed with a bad pinion seal on the rear axle at 241miles on the odometer. At around 480 miles on the odometer, the issue came back. Everything happened pretty much the same; smoke coming from the exhaust, differential fluid splashed all over the undercarriage. Vehicle will be towed to the dealership for further inspection.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11545389September 19, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2022 4xe Rubicon has been at the shop for 60 days now for slamming in to a dead stop while driving over 8 -18 mph. This happened 4 times early in the morning trying to drive to work. The dealership towed it in that morning, but failed to look at it for over 2 weeks. - they thought it was just in for regular maintenance. - during this time multiple warning lights were on (CEL and ETC, etc) . To date, they can not recreate this frightening situation or pull up any codes. I could have killed somebody, had I made it to a busy road. I had the 22V-865 recall done in Feb 2023, which CLEARLY did NOT work. Chrysler's involvement has been useless, The latest safety recall report I read (dated 7/13/23) indicates they cannot find the "root cause', they are attempting update software that will change "fail safe from shut off to limp home" but state in this report that there is still NO RESOLUTION, and is still under investigation. I purchased my 4xe August 27, 2022, FCA KNOWING they manufactured the 2.0L PHEV engine, issued a STOP -SALE NOTICE in December 2022 "in order to control and avoid the damage and emergency situations on the US roads.'" NOT A STOP DRIVE NOTICE. -Other then this Scary problem, I have FORM problems, and it throwing itself into AUTOPARK while in reverse. (going less then 3 mph) - How is this not being investigated, ... How is it that there are NO codes or replicate the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544631September 14, 2023
POWER TRAIN
Transmission has been leaking transmission fluid since date of purchase. At ~13,000 miles, the dealer replaced the entire transmission under warranty. The new transmission is also leaking transmission fluid. Since transmission fluid is flammable, this is a safety concern when the dripping transmission fluid contacts the hot exhaust tubing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544429September 13, 2023
POWER TRAIN, STEERING
On the evening of Sept. 13th I was driving in-town appx. 25mph, pulling into a Walmart shopping center, when my 2023 Jeep Wrangler Sahara 4xe (Purchased in July of 2023) unexpectedly, with NO WARNING shut down! It reduced speed immediately and went into a "coasting mode" almost causing the car behind me to rear-end me. I immediately put on my hazard lights and was attempting to turn the corner to pull it into the parking lot when my steering column seized and the vehicle shut off completely. There were warning lights on the instrument panel, however, I was unable to focus on what they were as I was in sheer panic mode trying not hit or be hit by the sudden shut down of my vehicle. The only warning I can recall was to put the car in park, which I was unable to do because I was in the middle of the road, with no area to pull over too. I have owned my vehicle for just over two months and at the time of the incident this evening the vehicle has 2, 727 miles, 1/2 tank of gas, the battery voltage was normal and it had a small amount of charge. I have read numerous articles stating, including one from NHTSA, that the recall does not affect my jeep as it was manufactured in Oct. 2022. This is incorrect information and if anyone had bothered to do any investigations would find that there are hundreds of complaints on Jeep forums for Jeep Wrangler 4xe's manufactured AFTER the 8/17/22 having this problem. The bigger issue is that there is NO RECALL for the issue because it is past the "end" date for the recall. THIS VEHICLE IS DANGEROUS!! I drive on the highway EVERY DAY to go to work and I can't imagine what would have happened if I had been in the left hand, passing lane when this occurred. SOMEONE COULD BE KILLED! I am bringing my vehicle to Lee Auto Mall Dealership/Service Center in Westbrook, ME first thing tomorrow morning to have the issue looked into / corrected and to inquire if this particular recall had been completed for this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544016September 12, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2023 Jeep Wrangler. The contact stated that after activating the front windshield wipers, the instrument cluster light brightness was reduced, making it very difficult for the driver to read the speedometer, and additional information on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543855September 11, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Jeep Wrangler. The contact received recall notification of the NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle decelerated while the accelerator pedal was depressed. No warning light illuminated. The dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543621September 9, 2023
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
While driving the "Service Shifter" warning appeared in the center cluster notification area repeatedly. There was reduced vehicle performance and a continuous chime alert from the vehicle. Turned the vehicle off, waited several minutes and then turned the vehicle back on and the "Service Shifter" warning appeared again with the continuous chime audio alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543570September 9, 2023
STEERING, SUSPENSION
Vehicle has known steering/suspension issue knows as the Jeep "death wobble". It has now been in the shop for this twice with no fix. The first attempt took place approximately June 17, 2023. The car is now back in the service center addressing the same issue and had to be towed to the dealership. Owner does not feel safe driving the vehicle. I am attaching service report from first visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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