Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11555519November 16, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
My Jeep has had an open recall for 6 months. No parts available. Was told parts are now available. Was scheduled for appointment on 11/17/23 at local dealer (Montgomery Jeep in Nicholasville, KY). They called and cancelled my appointment and said Stellantis requiring that we use the only recall kit we have in stock to update the unsold vehicle that we have on the lot. They will not allow us to order the parts for your Jeep until we update the one on the lot." Since the law says "you can deliver but not sell a new vehicle with an open recall" it is clear that Stellantis is putting units at a dealership ahead of units already in the hands of customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555286November 15, 2023
SUSPENSION, STEERING
While driving on the Interstate at 65 mph I experienced a severe side-to-side shaking of the steering wheel. This included the entire front-end of the vehicle shimmying and visibly vibrating. If I didn't have a good grip on the steering wheel at the time, we would likely have crashed. This appears to be the "death wobble" described in numerous online forums and subject of a previous recall on 2018 and 2019 Jeep Wrangler models. Obviously, this problem still exists on 2021 models. The event seems to be precipitated by any small bump or change in pavement such as passing over a bridge on the Interstate. There was no prior warning of this event. Total vehicle mileage is 45000 and temperature was 45 degrees. There are no modifications to the vehicle and it remains completely stock. The wobble occurred repeatedly until I could get off the Interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555261November 15, 2023
STEERING, SUSPENSION
Installed a factory Jeep Fox 2" lift kit after reaching 700 miles on new 2022 Sahara. Checked and rechecked all torque specifications and took to dealer the next day for an alignment. They straightened the steering wheel which is a normal requirement when installing a lift. After about one month, I had an occurrence of the "death wobble". This is my 5th Jeep Wrangler, some with lifts, some without, so I am aware of the wobble when hitting a bump around 50-55mph and how to handle it. I rechecked all the specs on each bolt touched during lift install. I don't drive it much and baby it so it took a while before it happened again. Last week, 3 time on same highway around 55mph ON A STRAIGHT highway I experienced the wobble. I found a great diagnosis blog which led to the discovery of both tie rod ends failing and making 'clunking' noise man manually twisted by hand. I took to the dealer who had to order parts. There was no mention of stock tire balancing or steering damper replacement like in other complaints, however I have not recieved my Jeep back yet to verify the problem is fixed. Everything on the vehicle is stock other than the Mopar/Fox lift kit from the dealer. I requested another alignment and I'm curious to see the numbers compared to 1 year ago. The camber and caster is not adjustable and the tires were rotated once already and only have about 8700 miles on them. The obvious culprit I found as a consumer was the tie rod ends which have been described in many Jeep forums as being sub-par and junk. If my wife would drive this Jeep with my two young children and experienced the wobble for the first time on her own, there is no doubt she could crash into a fellow motorist. I always have to slow down and pull to the shoulder....I'm not sure how she'd react. Dangerous and noted multiple times on this site and Jeep forums. Make JEEP fix this issue as it has been around for YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555232November 15, 2023
STEERING, SUSPENSION
When driving at highway speeds and hit a slight dip in the road, or a gap in the roadway, or a hole, the front end wobbles violently as well as the steering wheel. The only way to stop the wobbling and make the vehicle controllable again is to slow way down. This is dangerous on the highway and may cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555188November 15, 2023
SUSPENSION
Car shudders and wobbles on freeway speeds when it hits seams or bumps in the road. Has steering stabilizer replaced in Feb 2023, which temporarily solved the problem. It has since started doing it again. The car has 20,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554776November 13, 2023
STEERING, UNKNOWN OR OTHER
Death wobble at speeds over 60mph when hitting a bump or pothole
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554714November 12, 2023
STEERING
While driving on the Interstate at 70 mph I experienced a severe side-to-side shaking of the steering wheel. This included the entire front-end of the vehicle shimmying and visibly vibrating. If I didn't have a good grip on the steering wheel at the time, we would likely have crashed. This appears to be the "death wobble" described in numerous online forums and subject of a previous recall on 2018 and 2019 Jeep Wrangler models. Obviously, this problem still exists on 2021 models. The event seems to be precipitated by any small bump or change in pavement such as passing over a bridge on the Interstate. There was no prior warning of this event. Total vehicle mileage is 8,700 miles and temperature was 39 degrees. There are no modifications to the vehicle and it remains completely stock. The wobble occurred repeatedly until I could get off the Interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554421November 9, 2023
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554284November 9, 2023
POWER TRAIN
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553807November 6, 2023
STEERING
When driving on the highway, the vehicle would shake uncontrollably when i hit a bump. Also know as the death wobble. I took my Jeep to the dealer for evaluation. The dealer recommended that the steering damper be replaced along with some additional parts. I have mechanical breakdown coverage with Geico and a service plan with Autonation. I also contacted Jeep Cares as the death wobble is a know problem with Jeeps. Jeep Cares would not assist with the repair because I had mechanical breakdown coverage with my auto insurance policy. My mechanical breakdown coverage thru Geico has a $250 deductible which I am responsible for with any repair. Jeep told me that steering damper was on backorder with an ETA of 30-45 days or longer. They then told me that I could pick up my car and drive it as long as I stayed under 50 miles. I told them this option would not work for me because I drive 30 miles to and from work each day. Jeep then told me that they would look for an OEM replacment. The OEM replacment was successful but I had to pay an additional $90 for the part as my mechanical breakdown coverage only covered the cost for the part from Jeep. At the end of the day I am out of $340 plus dollars for a known Jeep issue. Jeep needs to stand behind their problem regardless of mileage. This is a serious problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553140November 2, 2023
SUSPENSION
The contact owns a 2023 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle had experienced severe front end shaking and vibration after driving over a railroad track or a bump in the roadway. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552983November 1, 2023
FUEL/PROPULSION SYSTEM
The manufacturer issued recall on 10/2022 and as of 11/2023 part to fix issue is still not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552821October 31, 2023
STEERING, SUSPENSION
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving at various highway speeds, the steering wheel and front end of the vehicle would shake and vibrate after driving over a bump in the roadway. The vehicle was taken to the local dealer. No further information was available. The manufacturer was not yet contacted. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552707October 30, 2023
VISIBILITY/WIPER
I had gone out to do errands in the morning. My errands were in a nearby military base, approximately 4 miles from my home. When I returned, I parked in my driveway. When I went back to my vehicle to retrieve something, there was a large (approximately 2 foot) crack on my windshield. It was not there on my morning errand run and there was no other way the windshield would have cracked. This is a 2023 Jeep purchased on March 11, 2023. The vehicle currently only has 3,141 miles on it. I am concerned that there is a defect on the windshield glass, a much crucial part of a vehicle's safety feature. There are other Jeepers are reporting the same issue, but we have no place to turn to because the dealers shut us down!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552650October 30, 2023
STEERING
Death wobble occurs almost daily and multiple times a day when going over bump. Seems to happen when going over 40mph. Steering doesn’t stabilize until almost completely stopping. A few times, needed to pull over and stop vehicle to get the wobble to stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552091October 26, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551917October 25, 2023
POWER TRAIN
There has been a recall on my Jeep since February 2023 for the clutch plate and possible fire. The maker of this vechile has yet to be able to find a fix for this issue. My transmission is now making a clunking noise occasionally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551740October 25, 2023
STEERING
When hitting bumps on the highway, my Jeep gets what is referred to as the “death wobble”. The steering wheel (and wheels themselves) shake violently. This is such a well known occurance that it actually had the term “death wobble” assigned to it. It is very hard to maintain control of the vehicle when this happens, creating a hazard for me and others in vehicles around me. Many times I have to come to a complete stop to stop the shaking. This is also a problem because I have to decrease speed quickly and pull off the road, creating a collision risk if anyone is following closely or cannot get over into another lane. This has occurred on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551736October 24, 2023
POWER TRAIN
I was driving about 35 mph on a residential street on 10/24/23 at approximately 18:30 listening to a podcast steaming from my phone. The Jeep was in BEV mode and the ICE motor was not activated for my entire drive home. A warning chime sounded and I looked at the center display and it said, "Depress brake and shift out of P to drive." I was already driving and the transmission indicator read D3 (drive, third gear). Power was lost and the vehicle would not accelerate. I started to slow down so I attempted to pull over and put the vehicle into neutral. The transmission would not shift into neutral. Then, as I slowed towards a curb, the car abruptly stopped without warning causing the car behind me to swerve out of the way or it would have rear ended me. The brake lights did not illuminate when I was forced to stop. The center display showed "Depress brake and shift out of P to drive." I shifted the transmission into P then D and it drove fine the rest of the way home, about 2.5 miles. This is the first time I've ever encountered this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551584October 24, 2023
STEERING, SUSPENSION, UNKNOWN OR OTHER
At 27,000 miles, bought brand new the “death wobble” started. I plan to take to dealership next week. I have no known if this issue but from research it’s a major issue in wranglers. This is a safety hazard. No one should be driving this vehicle with this issue. I bought brand new so I wouldn’t have to deal with issues such as this. I’ve never taken it off roading. Only highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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