Jeep Wrangler Complaints

2,374 consumer complaints on file.

#11571824February 14, 2024
VEHICLE SPEED CONTROL, STEERING, SUSPENSION
My 2021 Wrangler began experiencing a violent shaking and reduction of steering control in July 2023. The violent shaking would begin if my vehicle hit a bump while traveling at 65 mph or more. To regain control, I would have to brake and reduce speed to under 65mph (which also is extremely dangerous to do on a freeway). Thunder Jeep in Bartow, FL replaced a broken steering component that temporarily fixed the issue. The issue has now returned in late January 2024. I do not feel safe driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571818February 14, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571788February 13, 2024
ELECTRICAL SYSTEM
Jeep TSB S2008000158 This service bulletin is exactly that happened to my jeep but because it is a 2022 jeep that will not honor the service bulletin. This has happened to me twice, once in my garage and another time driving and the jeep just stopped in the middle of the street. Both times have been taken into the Jeep dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571670February 13, 2024
SUSPENSION, STEERING
Steering wheel violently shakes at speeds above 50 mph, essentially if hitting any sort of bump in the road. This is known as the Jeep "death wobble." We received a damper from Jeep that supposedly fixes the problem. That did not fix anything. Steering wheel still violently shakes at speeds above 50 mph. It can shake for short periods of time (5-10 seconds) or indefinitely. We have to completely stop the car, typically on the shoulder of a freeway/highway, in order to get the shaking to stop. My wife and I feel incredibly unsafe while driving this vehicle. The damper took 10 weeks to arrive so we had to just deal with it for that time period. We thought the nightmare would be over after the damper was installed, but that's not the case. We are now left with a very expensive vehicle that we do not feel safe driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571536February 12, 2024
AIR BAGS
Air bags never deployed when I was struck by a vehicle going 55 mph.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11571440February 12, 2024
SUSPENSION, STEERING
Over 60mph, hit a small road imperfection and steering shakes violently with the full loss of steering control until vehicle speed is reduced to below 45mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571292February 11, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Was informed of this recall back in November of 2023. It is approximately 3 months later, and the dealership has heard nothing from Stellantis about how to repair this recall. I also have heard nothing from Stellantis. In the mean time, I cannot fully use the vehicle in the manner it was made, which is why I made the purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571209February 10, 2024
STEERING, SUSPENSION, WHEELS
I have been experiencing the "death wobble" front end issues. It prevents me from highway driving. First experience almost caused an accident. Dealer said it requires a new steering damper but have been terrible with information on if and when part was shipped and when I can expect the issue to be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571023February 9, 2024
STEERING, UNKNOWN OR OTHER
was driving on the freeway about 65mph-70mph when suddenly the Jeep started the shake tremendously. Luckily there was no traffic, and I was able to pull over and stop the car immediately. this is a big safety concern as it made it hard to control and traumatizing for the driver. cars should not do that. We are scheduling an appointment to ensure nothing is broken. No warnings were shown when the incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571019February 9, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570997February 9, 2024
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the clutch was squishy while depressed and the vehicle started to lose motive power while in second gear. The contact stated that there was an abnormal odor detected while driving. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570866February 8, 2024
UNKNOWN OR OTHER
My 2021 Jeep Wrangler 4XE has been in for service four times. When the vehicle hits a bump at higher speeds ie the freeway, the steering wheel and entire car shake and rattle. The death wobble. I have to slow down or come to a complete stop. This is very dangerous on the freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570850February 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570708February 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570607February 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Fire started about 15 minutes after parking the Jeep. Flames and smoke first appeared in engine compartment on passenger side where an electrical panel is located. Fire spread quickly and burnt out entire front of vehicle before the fire department was able to extinguish the flames. Vehicle is a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11570552February 7, 2024
STEERING, SUSPENSION, UNKNOWN OR OTHER
1.The vehicle shakes uncontrollably when hitting a bump on the highway at all times. Started with only every now and then. Currently I am unable to drive the vehicle on the highway due to safety concerns. If traveling 50 miles or more, steering wheel shakes and whole car shakes until I slow down. Vehicle is available to inspect and drive to confirm. 2.My safety and that of others is put at risk every time I hit a bump on the highway because I have to step on the brake in order to slow down enough in order to get it to stop. Several times I have had people behind me almost hit me, even when in the slow lane. 3.The vehicle was serviced by the Jeep dealership that I purchased it from I believe 3 times. Each time the problem was not correct even though they claimed they replaced a part. I had an independent mechanic (who we trust: this individual services the police car fleet for the department my husband works for). The repair lasted about a year. The shaking has gotten progressively worse over the last few months and now it always happens when any bump in the road is hit, or over a transition from the road onto an overpass, etc. 4.There are no warnings present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570532February 7, 2024
SUSPENSION
1. Track bar and tie rod front suspension. 2. It causes high speed death wobble. Steering wheel and whole front end of 2021 Jeep wrangler shakes violently and unable to control jeep without slowing way down while on interstate. 3. No. I called the dealership and they said tuff luck, no warranty. I have 50K miles on Jeep wrangler. 4. No. 5. No. First appeared with 50k miles on Jeep and driving on interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570475February 7, 2024
ELECTRICAL SYSTEM
Safety Recall 89A - Given notification of potential vehicle fire risk and after nearly 2 months still no information is available on how or when this will be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570249February 6, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I am writing to express my serious concern regarding the safety recall initiated by FCA US for the Jeep Wrangler 4xe. This recall, which pertains to an internally failed HV battery, poses a significant safety risk to vehicle occupants, bystanders, and property. As stated in the summary provided by FCA US, an internally failed HV battery in the affected vehicles could lead to a vehicle fire, regardless of whether the ignition is on or off. This presents an alarming safety hazard, as a vehicle fire not only increases the risk of occupant injury but also poses a threat to individuals outside the vehicle and can result in substantial property damage. While it is commendable that FCA US has initiated a voluntary safety recall to address this issue, the proposed remedy raises several concerns. The instruction for customers to refrain from recharging these vehicles and to avoid parking them inside buildings or structures, or near other vehicles until the final repair is completed, is deeply troubling. This instruction places an undue burden on affected vehicle owners, as it significantly disrupts their daily routines and raises questions about the practicality and feasibility of implementing such precautions. Furthermore, it fails to provide a comprehensive solution to mitigate the risk of vehicle fires effectively. Moreover, the solution is completely ineffective as it puts the liability back on the customer since FCA will not deem the vehicle inoperable. This refusal to acknowledge the severity of the safety risk and to take appropriate measures to ensure the safety of vehicle occupants is unacceptable. I urge thorough investigation by NHTSA into the root cause, that they ensure transparent communication by FCA, and accountability for FCA's inadequate response. Failure to address this promptly endangers lives and property. Please prioritize this critical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570124February 5, 2024
UNKNOWN OR OTHER
Traveling in Florida on [XXX] going approximately 65 mph the rear side plastic window on our soft top wrangler blew out without any warning. Other vehicles destroyed it. I luckily was able to pull over in the median to retrieve the damaged window. It was a very dangerous situation. I looked up wrangler forums and saw that many owners had the same problem. After reading the forums and talking to the service department at the dealership they don’t have a fix for the problem. My wife and I are hesitant to take our vehicle on any road over 50 mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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