Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10251513December 11, 2008
SERVICE BRAKES, ELECTRIC
TRAVELING APPROX 15-20 MPH DOWN HILL AT MEDIUM GRADE IN RUSH HOUR TRAFFIC, HAD TO MAKE AN EMERGENCY STOP, STAMPED BOTH FEET ON CLUTCH AND BRAKE FIRMLY WITH OUT LET UP...BRAKE PHYSICALLY FOUGHT BACK NOT ALLOWING BRAKE TO FULLY DEPRESS OR CATCH AND ALLOWED VEHICLE TO CONTINUE FORWARD, ONLY FULLY DEPRESSING ONCE HAD CRASHED INTO VEHICLE IN FRONT OF ME. THIS VEHICLE HAS HAD A RECALL ON IT WITH ELECTRONIC CONTROL MODULE ISSUES IN THE BRAKES, WAS TAKEN TO DEALERSHIP AND REPROGRAMMED APPROXIMATELY TWO MONTHS PRIOR TO INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10250911December 5, 2008
SERVICE BRAKES, HYDRAULIC
BOUGHT A 2006 WRANGLER W/ 3500 MILES. SHORTLY THEREAFTER, REALIZED THAT VEHICLE HAD A PROBLEM - WHEN BRAKING AT SPEEDS OF 55 TO 60 MPH (GENTLY, MIND YOU, NO HARD BRAKING), VEHICLE AND STEERING WHEEL WOULD SHUDDER AND WOBBLE VIOLENTLY, AND THIS WOULD INCREASE IN SEVERITY UNTIL VEHICLE SLOWED TO 40 MPH, THEN SHUDDERING/WOBBLING WOULD STOP. TOOK TO PURCHASE DEALER FIRST (FORD) TO HAVE WHEEL BALANCED. THIS DID NOT FIX IT, SO, TOOK TO WARRANTY (JEEP) SHOP, WHO FIRST TRIED TO BLAME DEALER (FORD) SHOP, SAID LUG NUTS WERE SCREWED ON TOO TIGHT, THUS CAUSING ROTORS TO WARP. HAD FORD DEALER TURN ROTORS, BUT PROBLEM RETURNED SHORTLY. TOOK TO WARRANTY (JEEP) SHOP, INSISTED THEY FIX. THEY REPLACED ROTORS, BUT PROBLEM RETURNED ALMOST IMMEDIATELY. RETURNED VEHICLE TO THEM, THEY "MACHINED" NEW ROTORS. SHORTLY THEREAFTER, THE PROBLEM RETURNED. TOOK TO JEEP AGAIN, THIS TIME, THEY SAID IT WAS THE BALL JOINTS, REPLACED UPPER AND LOWER RIGHT BALL JOINTS. PROBLEM REMAINED, BUT WAS SPORADIC RATHER THAN CONSTANT.. TOOK IT BACK TO JEEP, THEY SAID THEY COULDN'T FIND A PROBLEM, "COME BACK WHEN PROBLEM MORE PRONOUNCED". WITHIN A FEW WEEKS, PROBLEM WAS CONSTANT AND VERY PRONOUNCED; SCARY, EVEN. TOOK BACK TO JEEP AGAIN THIS WEEK, THEY SAY IT IS THE ROTORS AGAIN, AND THEY WILL REPLACE THEM ONE MORE TIME UNDER WARRANTY, BUT NEVER AGAIN. VEHICLE HAS BEEN IN SHOP(S) FOR WORK ON THIS PROBLEM NO LESS THAN 5 OR 6 TIMES. DEALER IMPLIES THAT THIS IS ALL MY FAULT, EVEN THOUGH I DRIVE SUBSTANTIALLY FEWER MILES THAN MOST PEOPLE, AND MY DRIVING HABITS ARE QUITE DULL, TO SAY THE LEAST: NO TOWING, NO DRIVING ON THE BEACH, OVER ROCKS, ETC., NO HARD BRAKING, NO EXCESSIVE SPEED, ETC., ETC. (THEY TELL ME THAT NO ONE ELSE HAS THIS PROBLEM, EVEN THOUGH THE INTERNET IS FULL OF THESE KINDS OF COMPLAINTS.) IN THE LAST 16 YEARS, I HAVE DRIVEN 4 JEEPS, 3 FORDS, 1 MAZDA, AND 2 VW'S, AND THIS 2006 WRANGLER IS THE ONLY ONE THAT HAS EVER HAD A ROTOR PROBLEM OF ANY KIND, MUCH LESS A CONSTANTLY RECURRING ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250424December 1, 2008
SUSPENSION:FRONT, EQUIPMENT
CONTENTS ARE LETTER FORWARD TO TERRA FLEX. ORIGINAL SENT TO VEHICLE OWNER. I UNDERSTAND YOUR FRUSTRATION WITH US. PLEASE LOOK CLOSELY AT YOUR PICTURE. THE TAG STATES CLEARLY THE GREASE ZERT IS TO FACE DOWN. WHEN THE HEIM IS INSTALLED IN THIS POSITION THE ARM YOKE WILL NOT LINE UP WITH THE AXLE MOUNT " OFF CENTER BY 5 INCHES". THIS ARM USES AN OFFSET DESIGN HEIM. I PERSONALLY SPOKE WITH TECH SUPPORT AT TERA FLEX AND THEIR RECOMMENDATION WAS TO PROCEED WITH INSTALLING THE ARM WITH THE GREASE ZERT FACING DOWN AND THE TAG FACING DOWN. TECH STATED THE ARM MUST HAVE BEEN MISLABELED. I ADVISED THIS WILL CHANGE THE SUSPENSION SYMMETRY AS WELL AS THE ARM COMING IN CLOSE CONTACT WITH THE FRAME WHEN THE AXLE REACHES TRAVEL LIMITS. WHO EVER I SPOKE WITH WAS GROSSLY MISS INFORMED. WE PROCEEDED UNDER ADVISEMENT BY TERA FLEX AND HAS NOW MADE US TO BE THE FOOL IN YOUR EYES. WHEN INSTALLING A HIGHLY MODIFIED SUSPENSION PACKAGE WE DO SO IN ACCORDANCE WITH THE MANUFACTURER RECOMMENDATIONS SO NOT TO CREATE A SAFETY HAZARD. THIS IS WHY I MADE THE NECESSARY CONTACTS WITH TERA FLEX WHEN THE PRINTED INSTALLATION PROCEDURE THAT CAME WITH THE KIT WAS NOT CONSISTENT WITH THE PART DESIGN. I AM CALLING TERA FLEX NOW. THE OWNER OF TERA FLEX SHALL BE ADVISED I WILL BE FORWARDING A SAFETY ADVISEMENT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. YOU SEE , I AM A TRIPLE MASTER ASE CERTIFIED TECH AS WELL AS A FEDERAL CFR QUALIFIED SAFETY INSPECTOR. MY REPUTATION IS SET TO THE SIDE WHEN PUBLIC SAFETY BECOMES A PREDOMINATE CONCERN! I STRONGLY BELIEVE THE CONDUCT OF TERA FLEX POSES A CLEAR AND PRESENT DANGER TO THE PUBLIC WELFARE, (I.E. HIGH PROBABILITY OF LOSS OF VEHICLE CONTROL CAUSING PERSONAL INJURY OR DEATH). I AM FORMALLY RECOMMENDING YOU DO NOT OPERATE THIS VEHICLE (VIN# ) UNTIL SUCH TIME THE LIFT KIT MANUFACTURER, TERA FLEX, ISSUES A PUBLIC NOTICE OF RECALL OR TECHNICAL SERVICE BULLETIN AND PROVIDES IT TO ALL OWNERS OF THIS KIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250055November 28, 2008
ELECTRICAL SYSTEM
OCCASIONAL, APPARENT VEHICLE MASTER COMPUTER RESET OCCURS DURING NORMAL DRIVING. RESULTS IN MOMENTARY STALLING. THIS HAS HAPPENED ABOUT 5 TIMES SINCE I BOUGHT THE CAR (IN 2007). I HAVE READ THAT THIS KNOWN ISSUE AND THE VENDORS CLAIMS TO HAVE ISSUED SOFTWARE PATCHES TO RESOLVE THE PROBLEM. THE PATCHES HAVE BEEN APPLIED TO MY VEHICLE BUT THE PROBLEM STILL REMAINS. I HAVE HAD THE CAR TO SEVERAL DEALERS FOR REPAIR - THEY DID NOT FIND ANYTHING THEY COULD FIX AND DID NOT RECOMMEND REPLACING THE COMPUTER. I WANT THIS PROBLEM ON RECORD IN CASE A CRASH DOES AT SOME POINT OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249507November 21, 2008
ENGINE AND ENGINE COOLING
VEHICLE CONTINUES TO LOSE POWER WHILE IN MOTION. AS A RESULT THERE IS A LOSS OF POWER BREAKING AS WELL AS STEERING. CHRYSLER HAS INVESTIGATED THE PROBLEM SEVERAL TIMES INCLUDING AN OPPORTUNITY FOR ONE LAST FIX UNDER THE LEMON LAW STATUTE IN FLORIDA. YET THE CONDITION PERSISTS. CHRYSLER HAS DETERMINED THAT THEY WILL ONLY AGREE TO SETTLE THE OUTSTANDING ISSUE WITH THIS DANGEROUS CONDITION IF THEY ARE PROVIDED WITH YET ANOTHER OPPORTUNITY TO INSPECT THE VEHICLE. CHRYSLER OF AUBURN HILLS HAS BEEN NOTIFIED OF THIS UNSAFE CONDITION AND HAS RESPONDED WITH CUSTOMER RELATIONS REPRESENTATIVE RICHARD WILCOX 407-826-7035 WHO ADVISED OF THE ADDITIONAL INSPECTION REQUIRED BEFORE THEY WILL CONSIDER SETTLING THIS MATTER. IT DOES NOT SEEM THAT CHRYSLER IS AT ALL CONCERNED WITH THE OBVIOUS POTENTIAL FOR BODILY HARM THAT MAY OCCUR AS A RESULT OF THE INCIDENTS OF POWER LOSS AND THE RESULTANT CONTROL PROBLEMS WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249382November 20, 2008
STRUCTURE
SOFT TOP AND HARD TOPS BOTH LEAK IN HEAVY RAINS OR AT THE CAR WASH. LEAK IS FROM THE A-PILLAR AREA ABOVE THE DOORS. MY 2007 JEEP WRANGLER HAS BEEN TO THE DEALER FOUR TIMES TO HAVE THE LEAK ADDRESSED. THE DEALERSHIP THEN HAD MY WARRANTY VOIDED BECAUSE MY 2007 JEEP WRANGLER HAD "SIGNS" THAT IT HAD BEEN "OFFROAD." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249342November 19, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT NOTICED UNCONTROLLABLE SHAKING IN THE FRONT END OF THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY, ESPECIALLY WHEN DRIVING OVER BUMPS IN THE ROAD AT SPEEDS GREATER THAN 50 MPH. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 4,559 AND FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249163November 18, 2008
FUEL SYSTEM, OTHER
2004 JEEP WRANGLER WAS PARKED & CAUGHT FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10249172November 18, 2008
STRUCTURE
I HAVE A 2007 JEEP WRANGLER THAT LEAKS.ALOT. I HAVE HAD IT IN 8 TIMES FOR REPAIRS AND IT ALWAYS STILL LEAKS. THEY HAVE TRIED LITTLE FOAM STRIPS AND EVAN A NEW TOP ALL TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248965November 17, 2008
STRUCTURE:BODY
SIGNIFICANT AND CONTINUED WATER LEAK FORM THE B PILLARS. THESE LEAKS ARE VERY DISTRACTING TO THE DRIVER WHEN EITHER THE DRIVER OR PASSENGER GETS SOAKED WITH COLD WATER POURING IN ON THEIR HEADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248955November 16, 2008
STRUCTURE:BODY
ROOF IS LEAKING ONTO DRIVER. IT HAS BEEN ADDRESSED ONCE BY DEALER BUT IT CONTINUES TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248896November 15, 2008
ENGINE AND ENGINE COOLING
NEEDED TO REPLACE RADIATOR AFTER JUST 60,000 MILES. THEN STILL HAD PROBLEMS WITH RADIATOR FLUID LEAKING WITHOUT BEING ABLE TO FIND WHERE IT IS LEAKING. EVENTUALLY THE CYLINDER HEAD CRACKED AT 80,000 MILES. NOW IT NEEDS A NEW ENGINE COSTING ME $5,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248905November 15, 2008
STRUCTURE, STRUCTURE:BODY
PURCHASED A BRAND NEW 08 JEEP RUBICON. THESE HAVE A REMOVABLE TOP. FROM DAY ONE THE TOP LEAKS A RIDICULOUS AMOUNT OF WATER. EVEN WHILE YOUR DRIVING WATER WILL POUR FROM THE FRONT OF THE WINDSHIELD ON THE INSIDE OF THE INTERIOR COVERING GAUGES AND ELECTRONICALLY COMPONENTS AS WELL AS CAUSING WATER TO RUN DOWN AND COVER THE WINDSHIELD ITSELF ON THE INSIDE MAKING IT NEAR IMPOSSIBLE TO DRIVE IN A SAFE MANNER. IT IS AS IF TRYING TO DRIVE WITHOUT WIPERS. THE WATER WILL ALSO POUR OUT FROM THE TOP ONTO MYSELF WHILE DRIVING THE VEHICLE AS WELL AS ANY OTHER PASSENGER. HAVE MADE MULTIPLE COMPLAINTS TO THE DEALER AND THEY "TRY" TO FIX IT BUT ALWAYS SAY THAT THERE IS A LIMIT TO WHAT CAN BE DONE SINCE NO RECALL HAS BEEN ISSUED TO MAKE IT A MANDATORY REPAIR. I FEEL THAT ANY OEM DEFECT THAT IS COMMON IN A LARGE PERCENT OF THE VEHICLE FROM DAY 1 THAT MAKES THE CAR UNSAFE TO DRIVE OR CAUSES ISSUES THAT OPERATING THE VEHICLE IN A SAFE MANNER IMPOSSIBLE. I FEEL THAT THE COMPANY IS TRYING TO AVOID SPENDING MONEY TO FIX A ISSUE THAT SHOULD HAVE NEVER BEEN ALLOWED TO LEAVE THE FACTORY IF THEY CAN GET AWAY WITH IT. I JUST HOPE IT DOES NOT TAKE THE LOSS OF SOMEONE'S LIFE BECAUSE OF THIS PROBLEM TO DRAW ENOUGH ATTENTION TO MAKE THE COMPANY CORRECT IT. NOT ONLY IS THIS BAD BUSINESS BUT A LACK OF RESPECT OF SAFETY AND POSSIBLE THE COST OF HUMAN LIFE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10248907November 15, 2008
STRUCTURE
2008 RUBICON 4 DR 4X4.. SOFT TOP LEAKS BADLY IN CENTER AND AT BOTH RIGHT AND LEFT DOORS. THE WATER DROPS ONTO SHIFT CONSOLE ,RADIO AND BOTH DOOR PANELS. LAST LEAK THE FLOOR WAS SOAKED WITH WATER AND THE SEATS HAVE WATER STAINS. DEALER SAID I MUST CONTACT FEEP HOT LINE, WAITING TO HEAR FROM THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248677November 13, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248418November 11, 2008
SEAT BELTS
SEAT BELTS DO NOT RETRACT PROPERLY CAUSING THEM TO GET CAUGHT IN DOORS. THIS RESULTS IN FRAYING AND ABRASIONS THAT WEAKEN SEAT BELT. THE BELTS WILL NEED REPLACED SOON DUE TO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248514November 11, 2008
EXTERIOR LIGHTING
MULTIFUNCTION LIGHT SWITCH HAS FAILED AFTER 60,000 MILES OF VEHICLE OPERATION. SYMPTOMS OF FAILURE ARE: FOG LIGHTS ENGAGE INTERMITTENTLY WHEN SIGNALING RIGHT-HAND TURNS OR WHEN DRIVING OVER ROUGH SURFACE ROADS. AN ELECTRICAL "POPPING" NOISE CAN BE HEARD ORIGINATING FROM THE HEADLIGHT SWITCH STALK WHERE THE FOG LIGHT SWITCH RESIDES. ASSEMBLY WAS REMOVED AND INSPECTED FOR ANY PHYSICAL DAMAGE OR LOOSE WIRING CONTACTS, BUT NO EXTERNAL DEFECTS COULD BE OBSERVED. VEHICLE DOES NOT EXPERIENCE ANY SORT OF ABNORMAL USE OR ABUSE. I BELIEVE THAT THIS IS A POSSIBLE FIRE HAZARD, AS NUMEROUS OTHER OWNERS HAVE COMPLAINED OF SWITCH FAILURE LEADING TO MELTED, BURNED WIRES AND CONNECTORS IN THE MULTIFUNCTION SWITCH WIRING HARNESS, AS WELL AS IN THE SWITCH ITSELF. THIS PROBLEM IS IDENTICAL TO THAT PLAGUING MANY PT CRUISERS, WHICH USE THE SAME SWITCH ASSEMBLY AS THIS VEHICLE. THE PROBLEM WILL MOST LIKELY REQUIRE REPLACEMENT OF THE MULTIFUNCTION SWITCH ASSEMBLY, BUT AS THE DESIGN SHOWS NO SIGNS OF UNDERGOING AN ENGINEERING REVISION SINCE INTRODUCTION, I BELIEVE THAT ANY REPLACEMENT PART WILL ULTIMATELY PRESENT THE SAME PROBLEM AFTER ONLY A MATTER OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247874November 6, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1) COOLANT LEAK - CRACKED HEAD (4.0 L V6 - THIS IS A COMMON COSTLY PROBLEM ACCORDING TO A TECH FRIEND AT CHRYSLER DEALER. EXPENSIVE REPAIR $1200 TO $2000+- CAUSE MAY BE DEFECTIVE MATERIAL WEAKENED BY OVERHEATING. 2) OIL PRESSURE (GAUGE) DROPS TO ZERO AT IDLE AND CHECK GAUGES LIGHT APPEARS 3) COOLANT GETS INTO OIL FROM INTERNAL HEAD LEAKAGE 4) CONTAMINATES THE CATALYTIC CONVERTER - CHECK ENGINE LIGHT APPEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247791November 5, 2008
STEERING
WHILE DRIVING NORTH AT 65MPH IN THE MIDDLE LANE OF A THREE LANE (NORTHBOUND)FREEWAY, A SMALL BUMP WAS ENCOUNTERED AND THE STEERING COLUMN SHOOK VIOLENTLY UNTIL THE VEHICLE WAS BROUGHT TO A COMPLETE STOP, STILL IN THE MIDDLE LANE. THE DEALER SAID IT WAS A STEERING DAMPER PROBLEM ( A KNOWN "TECHNICAL RECALL") AND A "WEAK DAMPER" (PART # 02152001) WAS REPLACED WITH A "HEAVY-DUTY" STEERING DAMPER (PART # 52060058AE). THE VEHICLE WAS RETURNED TODAY AND DRIVEN WITHOUT INCIDENT. THE NATURE OF THE PROBLEM COULD HAVE RESULTED IN SERIOUS ACCIDENT/INJURY BUT DID NOT. THE DRIVER IS NOT AWARE THAT JEEP HAS EVERY ISSUED A RECALL CONCERNING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247529November 3, 2008
TIRES, TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. THE VEHICLE HAS GOODYEAR WRANGLER GSA TIRES, SIZE 225/70/R15 (NA). WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE FRONT END OF THE VEHICLE WAS SHAKING UNCONTROLLABLY. THE MALFUNCTION CAUSED STEERING DIFFICULTY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE PROCEEDED TO A COMPLETE STOP AND BEGAN TO OPERATE NORMALLY. THE CONTACT INSPECTED THE FRONT PASSENGER SIDE TIRE AND NOTICED BLISTERING ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO BLISTERING OF A DEFECTIVE TIRE. THE FRONT PASSENGER SIDE TIRE WAS REPLACED FOR FREE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE SAME FAILURE FOR THE FRONT DRIVER'S SIDE TIRE; HOWEVER, THEY REFUSED TO ASSUME RESPONSIBILITY FOR THE REPAIR. THE DEFECTIVE TIRE HAS NOT BEEN REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 16,118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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