Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10256103January 23, 2009
VISIBILITY
FAILURE OF HEATING SYSTEM (EXTREMELY COMMON IN ALL JEEPS & CHRYSLER CARS IN GENERAL) EITHER BLOWER SWITCH (REPLACED), BLOWER FAN RESISTOR (REPLACED), AND / OR BLOWER FAN ITSELF. BLOWER SWITCH ASSEMBLY MELTED, WHICH COULD LEAD TO A POTENTIAL FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256131January 23, 2009
VISIBILITY
WINDSHIELD CRACKED IN FRONT OF DRIVER SEAT. VEHICLE WAS STOPPED IN DRIVEWAY WHEN A "POP" WAS HEARD. CRACK WENT UP 2 INCHES, THEN SLOWLY OVER 2 DAYS TRAVELED LEFT THEN DOWN AGAIN 18 INCHES FURTHER. THE VEHICLE WAS STOPPED, THERE WERE NO ROCK FLYING OR CHIPS ANYWHERE. CONTACTED LOCAL DEALER ABOUT PROBLEM. HE SAID THEY ARE NOT AWARE OF ANY SUCH WINDSHIELD PROBLEMS BEING COMMON WITH THE JEEP JK MODELS, HE ALSO SAID CHRYSLER HQ IS NOT AWARE OF ANY SUCH WINDSHIELD PROBLEMS BEING COMMON EITHER. EVERYONE ON THE INTERNET SEEMS TO KNOW ABOUT IT. I WAS ADVISED OF IT BY ANOTHER JEEP OWNER THAT HEY HAD 2 WINDSHIELDS REPLACED ALREADY, AND TO WATCH OUR WINDSHIELD, A WEEK LATER OUR CRACKED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255986January 22, 2009
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRIC
ABS, TRACTION CONTROL AND ESP LIGHTS ALL WENT ON AND STAYED ON. I DO NOT BELIEVE THAT ANY OF THESE SYSTEMS WAS WORKING, AS THE VEHICLE SPUN OUT AT UNDER 40 MILES PER HOUR ON DAMP PAVEMENT THE DAY AFTER LIGHTS WENT ON. TOOK VEHICLE TO DEALERSHIP, AND WAS TOLD IT WAS A WIRING PROBLEM. CHARGE WAS MORE THAN $300.00. TOLD I HAD TO PAY BECAUSE I HAD MORE THAN $36,000 MILES ON VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10256019January 22, 2009
VISIBILITY
VERY COLD WEATHER FOR AREA WITH DEFROST ON HIGH CAUSES FRONT WINDSHIELD TO CRACK AND THEN SPREAD THE LENGTH OF THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255499January 18, 2009
ELECTRICAL SYSTEM
1. AT NIGHT ON JANUARY 17, 2008 AT 10:30 IN THE EVENING, MY FAMILY AN I WERE DRIVING APPROXIMATELY 45 MPH DOWN A US HIGHWAY IN OUR 2007 JEEP JK WRANGLER 4-DOOR. 2. WITHOUT WARNING OF ANY TYPE, ALL OF THE JEEP'S POWER SHUT OFF - HEADLIGHTS, ENGINE, DASH LIGHTS, EVERYTHING ELECTRICAL SHUT OFF. THE VEHICLE'S POWER CAME BACK ON IN APPROXIMATELY 2-3 SECONDS. UPON THE ELECTRICAL POWER RETURNING ON, ALL OF THE DASHES WARNING LIGHTS FLASHED ON FOR A FEW SECONDS. THE DASH WARNING LIGHTS FOR THE ESP, TRACTION CONTROL AND MIL (MALFUNCTION INDICATOR LIGHT) REMAINED ON UNTIL I DROVE HOME (ABOUT 2 MILES). 3. WHEN HOME, I ATTEMPTED TO RESTART THE CAR TO SEE IF THE ERROR WARNING LIGHTS WOULD REMAIN IN - THE MIL WAS THE ONLY LIGHT THAT REMAINED ON. I WILL CALL THE DEALERSHIP TOMORROW FOR DIAGNOSTIC TROUBLESHOOTING. HOWEVER, THIS WAS AN EXTREMELY FRIGHTENING EXPERIENCE SINCE IT WAS SNOWING AND I LOST POWER WITHOUT WARNING ON AN ICE COVERED ROAD. I CHECKED THE JEEP WEBSITE WITH MY VIN NUMBER, AND ACCORDING TO THE WEBSITE THERE ARE NO RECALLS OUTSTANDING FOR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255198January 15, 2009
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL CONDITIONS, THE VEHICLE STALLED AS IT APPROACHED A CURVE. A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THE BRAKES WERE REPLACED. THE FAILURE RECURRED, WHICH RESULTED IN A CRASH. THERE WERE NO INJURIES; HOWEVER, THREE VEHICLES WERE DAMAGED. THE POLICE WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND IS CURRENTLY INOPERABLE. NO REPAIRS HAVE BEEN PERFORMED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,596 AND CURRENT MILEAGE WAS 3,273.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10254770January 12, 2009
SEAT BELTS
RESEARCHING THE INTERNET, I SEEN SEVERAL OTHERS HAVE HAD SIMILAR COMPLAINS ON THE 2003 JEEP WRANGLER SEAT BELT SYSTEM. MY JEEP SEAT BELT, AS I WAS UN-BUCKLING A FEW WEEKS BACK, CAME APART, THE SPRING AND ORANGE PUSH BUTTON CAME FLYING OUT AND I CAN NOT GET IT BACK TOGETHER. I WENT TO DEALERSHIP AND IT WILL COST ME $150 FOR A REPLACEMENT PART ALONE ON SOMETHING THAT WAS NO FAULT OF MY OWN. THE OTHER ISSUE IS THE LACK OF RETRACTION IN THE SEAT BELT CAUSING IT TO GET CAUGHT IN THE DOOR SOMETIMES AND THIS CAN CAUSE SAFETY ISSUES. SINCE IT IS A LAW TO WEAR YOUR SEAT BELT AND ITS IN THE SAFE INTEREST OF THE PUBLIC TO WEAR ONE, THIS POSSES A PROBLEM AND SHOULD BE INVESTIGATED AND FIXED IMMEDIATELY.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254237January 8, 2009
SUSPENSION, SUSPENSION:FRONT
EXCESSIVE FRONT END WOBBLE, WHEEL HOP AT SPEEDS BETWEEN 35-65 MPH WHEN ENCOUNTERING SMALL CHANGES IN ROAD SURFACE(IE. SLIGHT POTHOLE, EXPANSION JOINT, RIPPLING OF ROAD). ALSO KNOWN AS THE DEATH WOBBLE AMONG JEEP OWNERS AND DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254304January 8, 2009
SUSPENSION, STRUCTURE
DEATH WOBBLE-BETWEEN 45-60 MPG. SHAKES SO VIOLENTLY THAT STEERING IS IMPOSSIBLE, MUST COME TO A STOP TO GAIN CONTROL. DEALERSHIP SAID THEY CANT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253954January 6, 2009
SUSPENSION:FRONT
2004 JEEP RUBICON BALL JOINT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253843January 5, 2009
STEERING
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4 DOOR 4X4. WHILE DRIVING 50 MPH, THE STEERING SHOOK VIOLENTLY. THROUGH RESEARCH, THE CONTACT DISCOVERED THAT THE FAILURE WAS A DEATH WOBBLE, IN WHICH THE VEHICLE'S HARMONIC ACTION CAUSES THE FRONT END TO VIBRATE. THE VEHICLE WILL SHIMMY SEVERELY TO THE POINT WHERE IT NEEDS TO BE SLOWED DOWN OR PULLED OVER. THE DEALER STATED THAT NOTHING COULD BE DONE AND FOUND NO FAILURES WITH THE VEHICLE. THE VEHICLE IS CURRENTLY AT HER RESIDENCE AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253770January 4, 2009
STRUCTURE
RAINED AND LEAKED WATER THROUGH FACTORY SOFT TOP WHICH DAMAGED ELECTRONICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253671January 3, 2009
ENGINE AND ENGINE COOLING:ENGINE
2005 JEEP WRANGLER (TJ IN CANADA). CHECK GAUGES LIGHT CAME ON WHILE DRIVING ON HIGHWAY. DROVE TO GET OFF AT EXIT. CAR STALLED AND WOULD NOT RESTART. TOWED TO DEALERSHIP. GEARS ON OIL PUMP WERE STRIPPED AND NO OIL GOT TO ENGINE -AS A RESULT ENGINE SEIZED. APPARENTLY THERE WAS A SERVICE BULLETIN BUT IT SEEMS THAT THE SERIAL # ON MY OIL PUMP IS NOT WITHIN THE RANGE OF THE BULLETIN. AT 138,000 KM I HAVE TO REPLACE AN ENGINE (OUTSIDE OF WARRANTY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253203December 30, 2008
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER. ON DECEMBER 23, 2008, WHILE DRIVING 35 MPH, THE VEHICLE WENT OUT OF CONTROL AND WOULD ONLY STEER TO THE RIGHT. THE VEHICLE THEN BEGAN TO ACCELERATE AND THE STABILIZER SYSTEM ACTIVATED ON ITS OWN. THE VEHICLE SWITCHED INTO TWO WHEEL DRIVE. THE CONTACT DEPRESSED THE BRAKES AND PULLED THE WHEEL IN AN ATTEMPT TO STABILIZE THE VEHICLE. THE VEHICLE PROCEEDED INTO THE LEFT LANE AND WAS PULLED TO THE SIDE OF THE ROAD AND SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER AND THEY FOUND NO FAILURES. THE DEALER TURNED OFF THE ELECTRONIC STABILITY CONTROL. THE CURRENT AND FAILURE MILEAGES WERE 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252575December 22, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER
MY 2006 JEEP WRANGLER HAS BEEN A PROBLEM SINCE I BOUGHT IT. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP FOR PART REPLACEMENT REPAIR OVER 7 TIMES, AND IT HAS ONLY 24,000 K. WON'T DETAIL EACH MECHANICAL ISSUE, BUT I HAVE BEEN VERY DISAPPOINTED IN THIS VEHICLE, AND GOT RID OF IT LAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252590December 22, 2008
SERVICE BRAKES, HYDRAULIC
MY DAUGHTER EXPERIENCED BRAKE FAILURE IN HER 2004 JEEP WRANGLER CAUSING HER TO COAST THROUGH A STOP SIGN AND HIT AN ONCOMING CAR. UPON INSPECTION OF HER JEEP, THERE WAS A CLIP MISSING THAT SECURED THE CONNECTION OF THE BRAKE PEDAL ASSEMBLY TO THE ACTUATOR ROD THAT GOES INTO THE BRAKE BOOSTER/MASTER CYLINDER. WITHOUT THE CLIP, THE TWO PARTS SEPARATED CAUSING COMPLETE BRAKE FAILURE. THIS CAR HAS NO HISTORY OF BRAKE REPAIR IN THAT AREA WHICH INDICATES A FAULTY CLIP OR A CLIP WAS NEVER INSTALLED FROM THE FACTORY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10252270December 19, 2008
SUSPENSION
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER 4X4. ON SEVERAL OCCASIONS, THE VEHICLE WOULD BOUNCE. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS BOUNCING UP AND DOWN AND THE FRONT TIRES WERE NOT TOUCHING THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE STRONG DAMPER FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO MONTHS LATER WHILE DRIVING 60 MPH. THE CONTACT HAD TO APPLY MAXIMUM PRESSURE TO THE BRAKES AND CRASHED INTO THE MEDIAN. THE CRASH CAUSED DAMAGE TO THE TIE ROD. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT FIND ANY FAILURES. THE CONTACT CALLED THE MANUFACTURER AND REPORTED THE ISSUE THAT HE WAS EXPERIENCING. AN INSPECTOR WAS SENT TO INSPECT THE VEHICLE AND STATED THAT HE COULD NOT SHARE HIS FINDINGS. THE CONTACT IS CURRENTLY WAITING FOR A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,900 AND CURRENT MILEAGE WAS 32,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10252000December 16, 2008
STEERING, EQUIPMENT:MECHANICAL
I'M 2ND OWNER OF AN '06 JEEP WRANGLER. MILES AT PURCHASE: 26521. STILL UNDER WARRANTY. AT 27,000 I EXPERIENCED "DEATH WOBBLE" AT 55MPH. TOOK IT IN TO FERMAN OF PLANT CITY DEALERSHIP AND THEY REPLACED THE DAMPER. WITHIN LESS THEN 1000 MILES IT HAPPENED AGAIN. TOOK IT TO XTREME JEEPS AND THEY COULD NOT FIGURE OUT WHAT WAS CAUSING IT. I THEN TOOK IT BACK TO LOCAL DEALERSHIP, CITRUS CHRYSLER OF DADE CITY, FL AT ABOUT 28,000 MILES. THEY HAVE HAD IT SINCE 12/08/08. THEY SAY THE TIE RODS AND TRACBAR NEED REPLACEMENT BUT THEY CAN'T GET THE PARTS UNTIL AFTER 12/24/08. I RESEARCH THIS DEATH WOBBLE AND FOUND OUT THAT IT HAPPENS TO MANY, MANY OTHER JEEP OWNERS. YOU JUST NEED TO DO A GOOGLE SEARCH TO SEE HOW OFTEN IT HAPPENS. CHRYSLER DO NOT OWN UP TO THE FACT THAT THIS UNSAFE PROBLEM EXISTS. THERE IS NO REPORTS OF THIS WHEN I PAID FOR A CARFAX REPORT. THIS IS A VERY, VERY UNSAFE PROBLEM THAT NEEDS TO BE LOOKED IN TO. I AM EXPECTED TO BAIL THESE GUYS OUT WITH MY HARD EARNED TAX MONEY WHILE THEY HIDE THE FACT THAT THEY'RE PRODUCING THESE UNSAFE VEHICLES. I AM NOW PAYING FOR A VEHICLE I CAN NOT DRIVE. THE DEALERSHIP HAS IT IN THEIR LOT WAITING FOR PARTS. THIS IS VERY UPSETTING AND YOU NEED TO LOOK IN TO THIS MATTER. HOW DARE THEM NOT RECALL THESE VEHICLES AND REDESIGN STEERING TO MAKE THEM SAFE. I WILL NEVER BUY ANOTHER AMERICAN MADE VEHICLE AGAIN. CORP GREED WITH UNSAFE PRODUCTS IS SO UN-AMERICAN!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251674December 13, 2008
STEERING
MY COMPLAINT IS A FUTURE FAILURE. I OWN A 2007 JEEP WRANGLER. AT THE TIME OF THIS COMPLAINT, MY VEHICLE HAS 18,000 MILES. THE TORSION BAR ON THE FRONT END, IS WORN OUT. FELLOW OWNERS COMPLAIN OF THIS PROBLEM. BEING A STEERING ISSUE, IT COULD LEAD TO SEVERE INJURIES IN THE FUTURE. I AM THE FIRST OWNER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251605December 12, 2008
STEERING, SUSPENSION, STRUCTURE:FRAME AND MEMBERS
HELLO, I BOUGHT A NEW 2007 JEEP WRANGLER AND HAVE BEEN HAVING WHAT THE INDUSTRY CALLS THE "DEATH WOBBLE" SINCE THE VEHICLE WAS NEW AND IT IS NOW IN FOR THE 4TH REPAIR ATTEMPT AND DEALERSHIP IS TELLING ME THAT THERE IS NOTHING THEY CAN DO TO FIX IT AND THAT THEY CAN'T REPLICATE THE PROBLEM THIS TIME, ALTHOUGH THEY HAVE NOW REPAIRED IT 3 TIMES NOW OVER THE LAST 2 YEARS AND WERE ABLE TO REPLICATE THE PROBLEM EACH OF THE OTHER TIMES. NOW MY NEW VEHICLE WARRANTY IS WITHIN 200 MILES OF EXPIRING NOW AND I HAVE A BROKEN CAR THAT IS IN NO WAY SAFE TO DRIVE. I WILL BE DRIVING TO THE MOUNTAINS TO SKI THIS WEEKEND IN A SNOW STORM SO IT SHOULD BE SCARY AS THIS IS MY ONLY CAR. A SIMPLE SEARCH FOR MY MODEL YEAR JEEP ONLINE AND DEATH WOBBLE WILL RETURN AN UNLIMITED AMOUNT OF INFORMATION. OBVIOUSLY I AM NOT THE ONLY CONSUMER WITH THIS COMPLAINT. CAN YOU PLEASE ADVISE WHOM I SHOULD CONTACT TO ADDRESS THIS MATTER? I DON'T WANT TO DIE OR KILL ANYONE. THE "DEATH WOBBLE" OCCURS WHEN I ENCOUNTER A BUMP IN THE ROAD AT SPEEDS OVER ~40MPH AND MUST BE SLOWED TO A NEAR STOP TO MAKE IT QUIT. I CAN'T SEEM TO GET ANYONE AT CHRYSLER TO HELP ME AND THE DEALERS CAN'T FIX IT, WHAT DO I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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