Jeep Wrangler Complaints

18,838 consumer complaints on file.

#11705139December 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, AIR BAGS
THE 2012 Jeep 4 door Wrangler had the ABS Control Module internal error failure, this makes the car unsafe to drive. The dealer cannot get repair parts, the car is un-repaired since October 2025. Further, they cannot source the chips for the components, the make cannot provide a delivery date.(UNKNOWN when this will be rectified. Other years of this car have been recalled for this issue. This year has not yet. PLEASE Help us !)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705167December 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circuit breaker, which required the socket and wiring to be replaced. The dealer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705085December 15, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am the owner of a 2024 Jeep Wrangler Rubicon X 4xe (JL PHEV). The vehicle is subject to safety recall 25V‑741 (manufacturer recall 68C) for high‑voltage battery fire risk, and also recall 78C affecting the 2.0L engine. For recall 68C, Jeep and NHTSA instruct owners not to charge the vehicle and to park it outside and away from structures and other vehicles because the high‑voltage battery could fail internally and start a fire, even when parked. This means I cannot safely park in my garage or charge at home. I have a [XXX] infant in the home, so any increased fire risk near the residence is especially concerning. Jeep has not yet provided a final remedy or a clear timeline for a fix for 68C, so this situation is indefinite. In practice, the vehicle now operates as a less‑efficient gas‑only vehicle, with reduced usable range, higher fuel costs, and loss of the plug‑in electric function I paid for. I am also instructed to leave a potentially defective high‑voltage battery pack on my property and outdoors, which feels unsafe for my family. In addition, recall 78C raises concerns about potential engine defects and possible fire risk or major engine damage, further impacting the safety and reliability of this vehicle. My dealer and the manufacturer have confirmed the recalls but so far have not provided a loaner, buy‑back, or other adequate remedy, despite the “park outside / do not charge” safety instructions and the presence of an infant in the home. I am requesting that NHTSA closely review these recalls, the lack of an available remedy, and the real‑world safety and hardship impact on owners who cannot safely park or charge their vehicles as originally intended. On top of this, I put about $10,000 down on the lease expecting to purchase the vehicle as a long‑term PHEV. That down payment now feels like a sunk cost into a product that cannot be safely used as advertised, and the situation is starting to resemble a potential lemon‑law case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705083December 15, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
While driving at about 55 mph my Wrangler shut down and dash read to put car in park to calibrate battery. I had to bring vehicle to side of road and try to restart. It did restart. I had a recall addressed at Marc Motors Sanford Maine service dept back in April 18, 2025. For recall for high voltage. Not sure why recall is showing incomplete? I am very scared to drive this car. I called the dealership in which directed me to call Jeep customer service. No one could help me. I was told I had to pay for a rental. I do not have such funds. In the mean time I am forced to drive an unsafe vehicle that shuts off anytime while driving. I'm leasing this vehicle from Stellantis and still have no help or support. I'm afraid to drive this car. I have no other means of transportation. I need to be able to transport to my job. I was told by dealership and Jeep customer service that there is no solution to fix such recall. Not until the first quarter of 2026. Please, I need a solution Thank You [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705039December 15, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I leased a new 2024 Jeep Wrangler Sahara from Gengras CJDR in Fairfield, CT. I received two catastrophic recall notices from Jeep on Nov. 24th, 2025 and was notified of a third catastrophic recall when speaking to Jeep Customer Care on Nov. 25th, 2025. The first recall notice, # 68C/NHTSA25V-741, pertains to the car's high voltage battery. The HV battery in my vehicle "may become damaged during normal vehicle operation, which could lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from charging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained". FCA US has NO REMEDY at this time. The second recall notice, #A7C/NHTSA25V-710, pertains to the vehicle's HCP randomly resetting, which causes a loss of engine power, regardless of vehicle speed. The vehicle has been updated with "Firmware Over-the-Air" software which may cause incomplete communication between the Telematics Box Module (TBM) and the Hybrid Control Processor (HCP), this condition may cause the HCP to perform a reset. An hcp which resets while driving may cause a loss of drive power which can cause a vehicle crash without prior warning. FCA US has NO REMEDY at this time. I was advised of the third recall notice when I spoke to Carl, of Jeep Customer Care, on November 25th, 2025. I was assigned case #XXX. I was told the third recall involves remnants of sand and finishing debris of the engine block was found to cause the engine cylinders to seize, causing a loss of drive power and possibly a crash as well. FCA US has NO REMEDY for this recall either. My car is a DEATH TRAP! How can Jeep continue to sell a car like this and not face a class action lawsuit? I refuse to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705035December 15, 2025
POWER TRAIN, ENGINE, STEERING
This is a 2024 Jeep Wrangler 4xe. It currently has 22,700 miles on it. These issues began prior to 20,000 miles. The car stops driving with out warning. This has occurred on three occasions, while driving in traffic. It locks up, but power is still working. A message pops up that says put the vehicle in Drive...which it already is. It comes to an abrupt stop. It will not regain power. You have to power on and off multiple times to get it to start. Recently it failed to start (engine). Again, had full power, but the engine would not start. It also will not charge fully to 100%. The display screen will bling or go black, with no power. The steering wheel will shake uncontrollably while driving over 65-70 MPH. These issues began in summer 2025. One incident was in Sept. Oct, Nov, and Dec 13 was the last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705010December 15, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle was being driven 55 mph on a two lane highway when it became completely immobile with every light including check engine light lit. A red turtle also appeared on the screen to indicate limp mode and vehicle wouldn’t go over 5 mph and eventually became completely disabled. The dealership attributed the issue to a 12V battery which is dangerous because an accident could easily have happen with the sudden loss of power. With the 68C and 78C major recalls the 4XEs should be a mandatory buyback. They are an overly dangerous vehicle that fit a lemon perfectly. Stellantis obviously have no idea how to fix the dangerous fire issue with 68C. They have tried 3 times and failed. What makes this any different? When is the NHTSA actually going to step in and force them? Now 78C and an engine replacement due to fires . The dealerships and Jeep have no idea. They said it could be years. The are failing to act in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704927December 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
It is all over the road going down hill when wet or icy. The 68259556AD abs module is not working , warningLights are on the vehicle and the part is no where to be found. Been on backorder for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704948December 14, 2025
STEERING
I own a 2022 Jeep Wrangler. On 12/13/2025 while driving 50 - 60 MPH, the vehicle started shaking/vibrating violently after going over bumps, in what I've heard is the "Death Wobble". The steering wheel did not shake as much as the entire vehicle shook. Which recurred several times while driving, feeling as if the jeep would lost control and crash. The vehicle is scheduled to be taken to my mechanic who stated that it was the steering damper leading to other steering issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704824December 13, 2025
UNKNOWN OR OTHER
The dashboard screen just went blank. It doesn’t display any information at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704890December 13, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, ENGINE
While driving at speed, vehicle electrical went haywire. Headlights went on and off. Horn sounding on and off, Wipers and washers going on and off, HVAC blower on and off. Pulled over vehicle and turned off and removed key and it still remained running, all horn, lights, and wipers still going on and off. Opened hood, removed negative battery terminal, and with that, car still ran! Was several minutes and car finally shut itself off. Scary that the car went completely haywire and would not shut off, even with key out, and battery disconnected!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704904December 13, 2025
ELECTRICAL SYSTEM
I am filing this complaint regarding a 2024 Jeep Wrangler 4xe that is subject to an active safety recall for a high-voltage battery defect that can lead to overheating and fire. The manufacturer has acknowledged the defect and issued instructions advising owners not to charge the vehicle and to park it outside and away from structures. At this time, the manufacturer has stated that there is no available remedy for this safety defect. Despite the known fire risk and lack of repair, I am being required to continue leasing the vehicle and make payments, and the manufacturer has refused to offer a buyback, replacement, or penalty-free lease termination because there have been no warranty repair attempts. I am concerned that I am being forced to continue using or storing a vehicle with a known and acknowledged fire risk that the manufacturer cannot currently repair. The restrictions placed on vehicle use significantly limit its safe operation and intended purpose. I am requesting that NHTSA review this situation, as the manufacturer is aware of the safety defect, has no remedy available, and is declining to provide a reasonable accommodation to address the ongoing safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704895December 13, 2025
AIR BAGS, UNKNOWN OR OTHER
Component/System Failure: Airbag system failed to deploy during a rollover accident. The vehicle flipped, and no airbags deployed despite the severity of the crash. The vehicle is currently impounded and available for inspection upon request. Safety Risk: My safety was put at risk because the airbags did not deploy during a rollover, increasing the risk of head, neck, and back injury. I experienced head, neck, and back pain following the accident and sought emergency medical care. Reproduction / Confirmation: UNKNOWN. The issue has not yet been reproduced or formally confirmed by a dealer or independent service center. Inspections Performed: The vehicle has been inspected by police and insurance representatives following the crash. The manufacturer has not yet inspected the vehicle. Warnings or Prior Symptoms: No specific airbag warning lights were present at the time of the crash. However, the vehicle had ongoing mechanical issues prior to the accident, including repeated service visits and unresolved performance concerns. The exact relationship between these prior issues and the airbag non-deployment is UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11704858December 13, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
If the jeep is not sagged to park in a garage, how can it be safe to drive on the road? The recalls are not being taken care of soon enough!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704635December 12, 2025
SERVICE BRAKES
ABS module failed and the Jeep began violently shaking on the freeway. There is a significant risk of the brakes locking up which put myself and the general public at risk. A dealer confirmed however there are no parts to buy from Stellantis/Mopar. They are on an "indefinite backorder". Even getting them rebuilt is impossible because they are unable to get the parts. ABS, brake, and traction control all came on when the module failed and the death rattle started. This has left me with a dangerous and almost completely useless vehicle for over a year with no resolution in sight. This is a public emergency with so many vehicles that this is happening to and we need a resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704642December 12, 2025
ELECTRICAL SYSTEM
Digital gauge cluster goes completely blank. Will come back on intermittently and then goes blank again for extended periods of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704657December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that an unknown over-the-air (OTA) update was sent to the vehicle, and the contact agreed to the update. Soon after the update, the check engine warning light illuminated. In addition, the contact stated that the vehicle shut off while driving 30 MPH. The vehicle was taken to an independent mechanic, who investigated the failure online and discovered that failure was related to the software update that was performed on the vehicle. The contact later received recall notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The vehicle remained with the dealer while the contact obtained a rental out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704684December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate as intended upon depressing the accelerator pedal. In addition, the vehicle jerked and only responded after the brake pedal was depressed twice. No warning lights were illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that on another occasion, the low oil pressure and the TPMS warning lights were illuminated. The vehicle was taken to the dealer; however, the cause of the failure was not determined. Additionally, the contact stated that the engine was consuming an excessive amount of oil. The dealer added oil to the engine. The contact recently noticed that the vehicle was misaligned. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 4,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704689December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical Systems), 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 40 MPH, the message "Update Now" was displayed. The contact stated that upon agreeing to the update, the vehicle stalled. The vehicle was restarted, but the vehicle continued to stall. The check engine warning light then illuminated. The vehicle was taken to the residence, where the vehicle was charged. The contact stated that while driving the vehicle the following day, the indicator "Ready" for the headlight failed to illuminate as it normally would. The vehicle was not diagnosed or repaired. The contact stated that while driving 75 MPH on another occasion, the contact observed that the battery level was at 0%, and the vehicle stalled. The vehicle was restarted and steered to the side of the road. The contact was able to drive to the place of employment and charged the vehicle. The contact stated that after charging the vehicle, the check engine warning light illuminated. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704695December 12, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the vehicle would lunge forward, and the engine would rev while idling or while parked. The contact stated that the failure required the driver to apply excessive pressure to the brake pedal while coming to a stop. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where the warning lights were reset, but the vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Gresham Chrysler Dodge Jeep Ram (855 NE Burnside Rd, Gresham, OR 97030), but the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler