Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10473225August 31, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING UP THE GAS TANK, FUEL SLOSHES OUT OF THE FILLER SPOUT JUST BEFORE THE PUMP CLICKS OFF. THE BACK-SPLASH VOLUME IS LARGE ENOUGH TO SPLASH ONTO CLOTHES, RUN DOWN THE SIDE OF THE VEHICLE, AND LEAVE A SMALL PUDDLE OF GASOLINE ON THE PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473058August 30, 2012
AIR BAGS
ON THE 2008 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472859August 29, 2012
ELECTRICAL SYSTEM
INTERMITTENT PROBLEM STARTING THE CAR. WHEN THE PROBLEM OCCURS, YOU TURN THE KEY AND YOU JUST HEAR A DULL CLICK. THE ENGINE DOES NOT CRANK. AFTER 2 OR 3 TRIES, IT WILL START. THIS HAS HAPPENED ABOUT A DOZEN TIME IN THE LAST 6 MONTHS. THE STARTER RELAY SWITCH HAS BEEN CHANGED BUT THE PROBLEM PERSISTS. A NEW STARTER WAS PUT IN BUT THE PROBLEM CONTINUED. SO FAR $350 HAS BEEN SPENT BUT NOTHING HAS BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472863August 29, 2012
AIR BAGS
MY AIRBAG LIGHT CAME ON AND OFF IN ROUGHLY 1-3 MIN. INTERVALS. BROUGHT IT IN FOR SERVICE AND IT IS NOT COVERED UNDER WARRANTY. I READ MANY JEEP FORUMS AND HAVE FOUND THAT THE CLOCKSPRING IS FAILING ON MANY MANY JEEPS AND COULD CAUSE PREMATURE DETONATION OF AIRBAG CAUSE FATAL ACCIDENTS OR NOT DETONATING WHEN REALLY NEEDED. I WAS ASTONISHED THAT JEEP WILL NOT TAKE CARE OF THIS. I WILL END UP SPENDING $200-$350 MYSELF JUST TO FEEL SAFE IN MY OWN CAR. THIS NEEDS TO BE ADDRESSED BY JEEP. IF IT BECOMES A RECALL, I WILL BE SEEKING MY MONEY BACK. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472880August 29, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE BRAKE WAS DEPRESSED, THE BRAKE PEDAL WOULD BECOME STUCK TO THE FLOORBOARD ABNORMALLY. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE FRONT DRIVER SIDE BRAKE LINE HOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472932August 29, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPEWED BACK ONTO THE CONTACT. THE FAILURE RECURRED EVERY TIME THE CONTACT REFUELED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN INSPECTION AND ADVISED THAT THE PROBLEM WAS CAUSED BY A DEFECTIVE CHECK VALVE IN THE FUEL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO COVER HALF OF THE REPAIR COSTS. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 98,000. UPDATED 10/10/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472541August 27, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING THE GAS TANK AS THE TANK REACHES IT'S FULL POINT THE FUEL WILL SPEW OUT, SPILLING FUEL OVER MY HAND AND DOWN THE VEHICLE. THIS IS NOT FROM OVER FUELING; IT WILL HAPPEN WHETHER I USE THE LATCH ON THE GAS PUMP HANDLE OR NOT. IT BEGAN HAPPENING RANDOMLY BUT AS TIME PASSES IT HAPPENS WITH NEARLY EVERY REFUELING. I'VE TAKEN IT TO THE DEALERSHIP WHEN IT FIRST HAPPENED (WHILE UNDER WARRANTY) AND THEY COULD NOT REPLICATE THE PROBLEM AND THUS SENT ME ON MY WAY. IT HAS CONTINUED TO HAPPEN SINCE, GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472604August 27, 2012
STEERING, SUSPENSION
THIS PROBLEM HAS BEEN OCCURRING SINCE THE FIRST WEEK I BOUGHT THE JEEP USED BACK IN 2007. I RETURNED TO THE DEALERSHIP THREE TIMES IN THE FIRST MONTH TO HAVE THEM BALANCE, ROTATE TIRES, CHECK ALIGNMENT. WAS TOLD I NEEDED NEW TIRES. NEW TIRES DOES FIX THE PROBLEM FOR A WHILE. I HAVE REPLACED BRAKES, ROTORS, TIRES, HAD ALIGNMENTS, ROTATIONS ETC. ONLY TO HAVE THE PROBLEM RECUR. I HAVE NOW FOUND THAT THIS PROBLEM IS CALLED THE "JEEP DEATH WOBBLE" AND HAS HUNDREDS OF LIKE COMPLAINTS. MY TIRE WOBBLES TERRIBLY AT AROUND 55 MILES PER HOUR. I AM NOW TOLD THAT I SHOULD REPLACE MY UPPER AND LOWER BALL JOINTS. CHRYSLER/JEEP HAS ALREADY ACKNOWLEDGED A SIMILAR PROBLEM ON THEIR LIBERTY. THEY NEED TO DISCOVER THE PROBLEM SO THAT WE CAN FIX THIS AND RIDE SAFELY BEFORE SOMEONE DIES FROM THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472334August 24, 2012
WHEELS:LUGS/NUTS/BOLTS/STUDS
DURING A ROUTINE WHEEL ROTATION, I WAS ALERTED TO ALL 4 OF THE NUTS THAT SECURE THE TIRE PRESSURE MONITORS (AND THE VALVE STEMS) BEING CRACKED ALONG THEIR LENGTHS. IF ONLY ONE HAD BEEN CRACKED, I WOULD CONSIDER IT ODD, BUT ALL 4 MEANS AN OBVIOUS AND EXTREMELY DANGEROUS DEFECT. WHEN (NOT IF) ONE FELL ONE FELL OFF, IT WOULD LEAD TO A SUDDEN LOSS OF AIR PRESSURE AND, VERY LIKELY, AN ACCIDENT. THIS IS A LOW MILEAGE VEHICLE THAT HAS HAD NO ABUSE, DAMAGE, OR ACCIDENTS THAT MIGHT HAVE CAUSED THE CRACKS TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472358August 24, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1994 JEEP WRANGLER. THE CONTACT STATED THE SMELL OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TWICE. THE LOCAL REPAIR SHOP MECHANIC CONFIRMED THAT THE GAS CAP FUEL SENDING UNIT AND CRACKED FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE THAT THE VIN FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 94V106000(FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 144,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472355August 24, 2012
STEERING, SUSPENSION, WHEELS
AT AROUND 45MPH MY FRONT WHEELS STARTS TO WOBBLE BACK AND FORTH VIOLENTLY CAUSING ME TO HAVE TO HIT THE BRAKES TO GET THE SHAKING TO STOP. THE STEERING WHEEL ALSO WOBBLES BACK AND FORTH MAKING IT HARD TO STEER. THIS IS A HAZARD AS IT HAPPENS IN TRAFFIC AND COULD CAUSE ME TO BE REARENDED. ALSO A DRIVER COULD PANIC AND WRECK AS A RESULT. VEHICLE HAS NO SUSPENSION MODIFICATION. TIRES HAVE BEEN BALANCED AND VEHICLE HAS PROPER ALIGNMENT. I BELIEVE THIS TO BE THE PHENOMENON KNOWN AS "DEATH WOBBLE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471966August 23, 2012
AIR BAGS
DRIVER AIRBAG LAMP TURNS ON-OFF. LOSES CRUISE CONTROL SPEED WHEN SET. AIRBAG LIGHT TURNS OFF ON RIGHT TURN AND TURNS ON WITH CHIME WHEN STRAIGHT. CONFIRMED BY CHRYSLER DEALER AS CLOCK SPRING FAULT. DRIVER SQUIB #2 OPEN CORRODED. DEALER STATES NO RECALL OR WARRANTY FOR REPAIR. DEALER REPAIR COST QUOTE $480.21. DEALER STATES WHEN AIRBAG LIGHT IS ON AIRBAG WILL NOT OPERATOR. BELIEVE DEFECTIVE CLOCK SPRING CONTROLLING SAFETY DEVICE AIRBAG IS SAME CONCERN AS THE SEATBELTS ON MY JEEP WHICH WOULD NOT RELEASE FOR USE. THE DEALER REPLACED THE DEFECTIVE SEATBELT. SO WHY WILL DEALER NOT REPLACE UNDER WARRANTY THE CLOCKSPRING? I WILL CALL CHRYSLER FOR WARRANTY REPAIR APPROVAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472033August 23, 2012
STEERING
TL* THE CONTACT OWNS A 2006 A JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER 50 MPH THE FRONT OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT HE WAS UNABLE TO DRIVE THE VEHICLE AT HIGHWAY SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472037August 23, 2012
STEERING
I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" ON MY JEEP SINCE I BOUGHT IT USED IN 2007. IT ONLY OCCURS WHEN I AM BETWEEN THE SPEED OF 45 AND 50 MPH. MY JEEP SHAKES SO VIOLENTLY I HAVE TO GRAB THE STEERING WHEEL TO HOLD IT STRAIGHT AND DECREASE MY SPEED DRAMATICALLY TO GET IT TO STOP. I'VE READ 1000'S OF OTHER COMPLAINTS ONLINE - I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE. IT WAS STILL UNDER WARRANTY AT THE TIME AND I TOOK IT TO THE DEALERSHIP AND HAD SEVERAL REPAIRS DONE. THEY REPLACED THE STEERING DAMPENER AND FRONT AXLE. I WAS TOLD THAT AFTER THAT WHEN IT STILL OCCURRED THAT I NEEDED DIFFERENT TIRES - SO I SPENT $600.00 ON NEW TIRES AND IT STILL HAPPENS. DOESN'T HAVE ALL THE TIME - BUT ENOUGH TO WHERE I FEEL UNSAFE. THIS IS MY ONLY VEHICLE AND I CANNOT AFFORD TO GET A NEW CAR RIGHT NOW BUT IF I COULD I WOULD!!! I CALLED JEEP AND FILED A COMPLAINT AND THEY GAVE ME A CASE NUMBER AND TOLD ME THAT I HAD TO PAY FOR A DIAGNOSTIC TEST TO BE DONE AND AFTER THAT THEY WOULD HELP ME WITH SOME OF THE COSTS OF THE REPAIRS. THEY TOLD ME SOMEONE WOULD BE IN TOUCH WITHIN 24 HOURS TO SCHEDULE THE DIAGNOSTIC (WHICH I THINK I SHOULDN'T HAVE TO PAY FOR SINCE I TOOK IT YEARS AGO AND ITS NEVER BEEN FIXED) BUT I'VE NEVER HEARD FROM ANYONE. JEEP NEEDS TO OPEN THEIR EYES-- WHAT HAS TO HAPPEN BEFORE THEY ACT ON THIS? AN ACCIDENT? HOPEFULLY THIS COMPLAINT CAN BE USED TO WARN OTHERS NOT TO BUY A JEEP PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472075August 23, 2012
SUSPENSION, STEERING, VEHICLE SPEED CONTROL, WHEELS
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55-60 MPH, MY 2011 4-DOOR JEEP WRANGLER HIT A SMALL BUMP. THE JEEP'S FRONT-END/STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. WHEN TRYING TO REDUCE THE SPEED BY BRAKING, THE VIOLENT SHAKING ONLY BECAME WORSE. I WAS UNABLE TO KEEP THE VEHICLE IN THE LANE WHICH I WAS DRIVING BECAUSE OF THE OUT-OF-CONTROL SHAKING. HAD THERE BEEN OTHER VEHICLES IN THE ADJACENT LANES, THERE MOST DEFINITELY WOULD HAVE BEEN AN ACCIDENT, WITH POSSIBLE INJURIES, GIVEN THE RATE OF SPEED THAT I WAS TRAVELING. I HAD TO REDUCE THE SPEED OF THE VEHICLE SIMPLY BY NOT APPLYING THE GAS OR BRAKE, CAUSING CARS BEHIND ME TO HAVE TO BRAKE, WHICH IN TURN COULD HAVE RESULTED IN ADDITIONAL ACCIDENTS/INJURIES. THIS UNCONTROLLABLE SHAKING HAS OCCURRED IN THIS VEHICLE APPROXIMATELY 5 TIMES. I HAVE SINCE LEARNED THAT THIS IS THE INFAMOUS "DEATH WOBBLE." SINCE THIS IS A KNOWN OCCURRENCE, ESPECIALLY IN JEEPS, MY CONCERN IS WHY THIS IS NOT BEING ADDRESSED AND BEING REQUIRED TO BE FIXED. *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471920August 22, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING UP GAS TANK, FUEL SPILLS FROM THE FILLING PORT ALL OVER ONCE IT IS FULL. THIS HAPPENS EVERY TIME I FILL UP AND HAS DONE SINCE I PURCHASED THE CAR IN FEBRUARY 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471960August 22, 2012
FUEL/PROPULSION SYSTEM
EACH TIME I FILL THE GAS TANK, GAS GUSHES OUT ALL OVER THE SIDE OF MY JEEP AND SOMETIMES ON MYSELF. I AM AFRAID THAT SOONER OR LATER I'M GOING TO CATCH ON FIRE. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471659August 21, 2012
ELECTRICAL SYSTEM
AFTER 3 YR, THE CAR WOULD NOT START. BATTERY WAS REPLACED AND CAR WOULD NOT START. AFTER 3 DAYS THE CAR STARTED AND NOW INTERMITTENT THE CAR WOULD NOT START. DEALER DOES NOT KNOW WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471698August 21, 2012
ENGINE
I BOUGHT THE JEEP NEW IN FEBRUARY/MARCH OF 2007. IN DECEMBER 2009, AT APPROXIMATELY 45K MILES, I HEARD A LOUD KNOCKING NOISE THAT SOUNDED LIKE IT WAS COMING FROM THE BOTTOM END OF THE ENGINE. TOOK THE JEEP TO MY REGULAR OIL CHANGE CENTER AND THEY CONFIRMED THE KNOCKING SOUND. I THEN TOOK THE JEEP TO LOCAL DEALER WHO INFORMED ME THAT IT WAS SPUN BEARINGS AND THERE WAS METAL SHAVINGS IN THE OIL PAN. THEY PUT IN A NEW MOTOR (CHRYSLER OFFERED SOME ASSISTANCE AFTER MUCH COMPLAINING AND ARGUING ON MY SIDE, BUT IT STILL COST ME $1,500 AS IT AS OUT OF WARRANTY). NOW, IN AUGUST 2012, AT A TOTAL OF 90K MILES (APPROXIMATELY 45K ON THE NEW MOTOR), THE BEARINGS ARE SPUN AGAIN. THIS WILL BE THE 3RD MOTOR IN THIS JEEP. I HAVE THE RECEIPTS FROM MY REGULAR OIL CHANGE CENTER SHOWING THAT I HAVE REGULARLY CHANGED THE OIL. THE SERVICE DEPARTMENT AT THE DEALER SAYS THEY ARE NOT AWARE OF ANY OTHER PPL HAVING THIS ISSUE. HOWEVER, INTERNET RESEARCH SHOWS SIGNIFICANT NUMBERS OF PPL WITH 2007 JEEP WRANGLERS THAT ARE HAVING SPUN BEARINGS AT AROUND 45K MILES. JEEP SHOULD BE REPLACING THESE MOTORS AT NO COST TO THE CONSUMER AS THIS APPEARS TO BE A DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471702August 21, 2012
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL UP WITH FUEL, THE FUEL OVERFLOWS OUT OF THE VEHICLE AND DUMPS GASOLINE ONTO ME AND THE GROUND. THIS HAS A LONG TERM HEALTH EFFECT ON PERSONS FILLING THE VEHICLE. IT HAS AN IMMEDIATE EFFECT ON THE ENVIRONMENT, AND I WILL BE NOTIFYING THE EPA OF THIS ISSUE AS WELL. I SEE FROM VARIOUS JEEP WEBSITES THAT THIS IS A LONG STANDING ISSUE THAT HAS NOT BEEN ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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