Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10470922August 8, 2012
SUSPENSION, STEERING
A WEEK AFTER I PURCHASED THE VEHICLE I HIT A SMALL, SHARP BUMP IN THE ROAD AND THE VEHICLE FRONT END BEGAN TO SHAKE AND WOBBLE UNCONTROLLABLY. ONLY BY SLOWING DOWN TO 45 MPH WAS I ABLE TO GAIN CONTROL OF THE VEHICLE AGAIN. THIS HAS HAPPENED NUMEROUS TIMES AFTER THIS. I HAD THE TIRES BALANCED, ROTATED AND AN ALIGNMENT DONE ON IT. THE WOBBLE HAPPENED AGAIN, SOMETIMES AT EVEN HIGHER SPEEDS AND SOMETIMES, NOT AT ALL. I TOOK IT TO AN AUTHORIZED CHRYSLER JEEP DEALER AND ACCORDING TO THEIR RECOMMENDATION, HAD A NEW STEERING STABILIZER, NEW SWAY BAR LINKS AND TIE ROD INSTALLED AND AGAIN HAD THE TIRES BALANCED AND AN ALIGNMENT DONE ON IT. THE VEHICLE STILL EXHIBITS THE SAME BEHAVIOR. I HAVE HAD IT HAPPEN THREE TIMES ON INTERSTATE HIGHWAYS AND LUCKY ENOUGH EACH TIME I WAS IN THE RIGHT LANE AND ABLE TO PULL OVER ONTO THE SHOULDER TO REDUCE SPEED AND GAIN CONTROL AGAIN. EACH TIME ON THE INTERSTATE MY SPEED WAS BETWEEN 60 AND 65 MPH. THE LAST TIME IT HAPPENED I DROVE 20 MILES BACK HOME ON CITY STREETS IN ORDER TO KEEP MY SPEED BELOW 50 MPH. THE "DEATH WOBBLE" DOES NOT HAPPEN BELOW 50 MPH ALTHOUGH I CAN SOMETIMES FEEL IT STARTING TO SHAKE AS I APPROACH THAT SPEED. AS I HAVE HAD THE VEHICLE INSPECTED BY AN AUTHORIZED CHRYSLER DEALER, REPLACED THE RECOMMENDED PARTS AND HAVE DONE THE REQUIRED MAINTENANCE, I FEEL THAT THERE IS A SAFETY ISSUE BUILT INTO SOME OF THE VEHICLES LIKE MINE. I THINK THIS NEEDS TO BE INVESTIGATED AS MANY JEEP WRANGLER OWNERS THAT I HAVE TALKED TO AND AUTHORIZED DEALERS ALSO WERE VERY FAMILIAR WITH THE TERM "DEATH WOBBLE" IN CONJUNCTION WITH JEEP WRANGLERS. IN FACT, AS I WAS DESCRIBING THE PROBLEM TO ONE OF THE AUTHORIZED CHRYSLER JEEP DEALERS, HE INTERRUPTED ME BY SAYING, "AH, THE "DEATH WOBBLE". ONCE IT HAPPENS TO YOU, YOU KNOW THAT IT IS A VERY APT DESCRIPTION OF THE BEHAVIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469462August 7, 2012
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER LTD. THE CONTACT WAS DRIVING 50 MPH WHEN THE FRONT END BEGAN SHAKING VIOLENTLY AND THE VEHICLE BECAME UNCONTROLLABLE. THE VEHICLE HAD TO COME TO A COMPLETE STOP BEFORE THE SHAKING STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THERE COULD HAVE BEEN VARIOUS REASONS FOR THE CAUSE OF THE FAILURE. THE VEHICLE WAS NEITHER INSPECTED OR REPAIRED HOWEVER THE CONTACT SECURED AN APPOINTMENT FOR FURTHER INSPECTION OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469523August 7, 2012
SUSPENSION, STEERING, WHEELS
MAIN ISSUE - DRIVING DOWN THE ROAD HIT A BUMP/UNEVEN PATCH OF ROAD AND THE CAR SHIMMERS/JERKS/WOBBLES BACK AND FORTH PROVIDING A FEELING OF LOSING CONTROL OF THE VEHICLE. HONESTLY, I HAVE NOTICED THE SHIMMERING/WOBBLING/JERKING SINCE THE FIRST BUMP I WENT OVER WITH THE JEEP WRANGLER. I THOUGHT THIS WAS NORMAL FOR JEEP AS THIS IS MY FIRST JEEP WRANGLER I HAVE OWNED. I EVEN WENT AS FAR AS TO REMOVE THE ORIGINAL TIRES (MORE OFF ROAD) AND GET ALL AROUND TIRES RECOMMENDED BY THE JEEP DEALER PER MY PRIVATE CAR MAINTENANCE SPECIALIST. THIS STILL DID NOT HELP. I HAVE THIS UNEASINESS WHEN DRIVING THE JEEP. I HAVE LEARNED TO BRACE MYSELF WHEN I NOTICE ROUGH/UNEVEN ROAD AHEAD. WHILE TRAVELING NORTHERN MICHIGAN (I-75) I HIT A BUMP IN THE ROAD (THE ROAD WAS PARTIALLY COVERED WITH SNOW), THE JEEP JERKED/SHIMMERED - I SPUN OUT OF CONTROL SAID A FEW PRAYERS AND WAS ABLE TO BRING THE JEEP BACK UNDER CONTROL WITHOUT FLIPPING. I SAT ON THE SIDE OF THE FREEWAY FOR ALMOST A HALF HOUR BEFORE I HAD THE COURAGE TO CONTINUE MY JOURNEY. MY YOUNGER ADULT CHILDREN AND HUSBAND DO NOT LIKE TO DRIVE MY JEEP BECAUSE OF THIS WOBBLE/JERKY EXPERIENCE AFTER A BUMP/EVEN ROAD. THEY DON'T FEEL SAFE. SOMETHING NEEDS TO BE DONE TO CORRECT THIS PROBLEM, BEFORE SOMEONE IS INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469569August 7, 2012
STEERING
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING OVER A ROAD BUMP, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY COULD INSTALL A DAMPENER TO LESSEN THE VIBRATION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469603August 7, 2012
STEERING, SUSPENSION
WHILE DRIVING AT 55 MPH ON A SLIGHT TURNING RADIUS, THE RIGHT FRONT STARTED TO VIBRATE, THEN IT WENT TO THE LEFT SIDE, BACK TO THE LEFT SIDE,BACK AND FORTH. EACH TIME IT TRANSFERRED, IT INCREASED.THE SEVERITY OF THE WOBBLE EFFECT. I HAD TO PUT A "DEATH GRIP" ON THE STEERING WHEEL TO MAINTAIN CONTROL OF THE VEHICLE. THE ONLY WAY THAT I COULD STOP THE "DEATH WOBBLE" WAS TO PULL OFF THE ROAD AND STOP THE VEHICLE. IT WAS LIKE A DEMON TOOK CONTROL OF THE VEHICLE. THE NEXT DAY THE VEHICLE DID THE SAME THING WHILE I WAS DRIVING WITH MY DAUGHTER(AGE 29). THIS TIME ON A STRAIGHT SECTION OF ROAD GOING AT 45 MPH. SHE THOUGHT THAT THE TIRE FELL OFF! AGAIN, THE ONLY WAY THAT I WAS ABLE TO STOP THE WOBBLE WAS TO STOP THE VEHICLE. BOTH OF THESE INCIDENTS COULD HAVE ENDED IN SERIOUS ACCIDENTS! THIS IS A WELL MAINTAINED STOCK VEHICLE WITH BALANCED TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469223August 5, 2012
VEHICLE SPEED CONTROL, WHEELS, STEERING
WHILE CROSSING 2 LANES OF ON COMING TRAFFIC IN THE MIDDLE OF THE DAY THE ABS, ESP AND TRACTION CONTROL LIGHTS CAME ON AND WOULD NOT LET ME PUSH THE GAS ALONG WITH THE RIGHT FRONT BRAKE "LOCKING UP". BECAUSE OF THE TRACTION CONTROL COMING ON WHEN I ACCELERATE FROM A STOP, EVEN SLOWLY, THE ENGINE RESPONDS AS IF I WAS SLIPPING AND LOSING TRACTION, SPUTTERING POWER AND THEN ALL OF A SUDDEN IT JUST STOPS. NOW THIS HAS HAPPENED A FEW TIMES WITHIN THE LAST COUPLE OF DAYS WHICH IS VERY SCARY CONSIDERING THERE IS ABSOLUTELY NO WARNING AND CAN HAPPEN AT ANY SPEED WHILE DRIVING. I HAVE READ SOME OTHER FORUMS ON THIS ISSUE AND IT SEEMS TO BE PRETTY COMMON WITH THE MAKE, MODEL AND YEAR OF THIS VEHICLE. THIS SHOULD NOT BE TAKEN LIGHTLY AND SHOULD BE FIXED BY CHRYSLER AS IT IS A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469083August 3, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER MW3. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE FELT THE VEHICLE PULLING TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER RECOMMENDED REPLACING THE FRONT AXLE. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 328 AND THE CURRENT MILEAGE WAS 3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469131August 3, 2012
AIR BAGS, STEERING
THE AIRBAG WARNING LIGHT JUST STARTED ILLUMINATING AND MAKING A WARNING CHIME. THE VEHICLE HAS NOT BEEN MANU TYPE OF ACCIDENT WHAT SO EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468969August 2, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:HORN, AIR BAGS
INTERMITTENT LIGHTING OF ABS/AIRBAG. HORN NO LONGER WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468965August 2, 2012
AIR BAGS
THE CLOCKSPRING ASSEMBLY IN THE STEERING COLUMN FAILS CAUSING ONE OR MORE OPEN CIRCUITS TO THE DRIVER'S AIR BAG. SERVICE BULLETIN EXISTS FOR FACTORY REPLACEMENT OF THE 2007 POSTAL VERSION, CHRYSLER EXTENDED COVERAGE FOR ALL OF 2007 MODEL YEAR WRANGLERS. THE PROBLEM ALSO EXISTS IN THE 2008 MODEL YEAR. I WAS ABLE TO GET THE CLOCKSPRING REPLACED FOR A REDUCED COST 'CO-PAY' THRU CHRYSLER CUSTOMER SERVICE BUT THE LACK OF A SERVICE BULLETIN COVERING THE 2008 MODEL YEAR MADE RESOLUTION OF THE PROBLEM AN UNUSUAL PROCESS. MOST CONSUMERS WOULD INCUR AN EXPENSIVE REPAIR FOR A KNOWN PROBLEM. WORSE, THE PROBLEM WAS MISDIAGNOSED BY THE SERVICE COMPUTER AND ERRONEOUSLY INDICATED THE AIR BAG WAS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468784August 1, 2012
ELECTRICAL SYSTEM
HORN DOES NOT WORK WHEN PUSHING PAD ON STEERING WHEEL. HOWEVER HORN HONKS AT RANDOM TIMES WHILE VEHICLE IS IN DRIVEWAY AND WHEN DRIVING. DEALER INVESTIGATION SHOWS OPEN CIRCUIT ON CLOCK SPRING CAUSING HORN TO SOUND WHEN SHORT TO GROUND OCCURS RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468792August 1, 2012
STEERING
TL* THE CONTACT OWNS A 2006 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER WAS NOTIFIED BUT WAS UNABLE TO REPAIR THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468836August 1, 2012
STEERING, SUSPENSION
WHEN THE JEEP IS IN THE 40 TO 50 MPH RANGE, A "DEATH WOBBLE" HAPPENS. SOMETIMES BY ITSELF AND SOMETIMES WHEN I HIT A POTHOLE OR STREET PATCH. I HAVE HAD AUTO PROFESSIONALS LOOK AT THE CAR AND THEY CANNOT FIGURE OUT WHAT THE PROBLEM IS. MOST OF THE TIME THE SOLUTION IS TO FIX A SYMPTOM BUT NOT THE ACTUAL CAUSE. WHEN THIS HAPPENS THE BRAKES MUST IMMEDIATELY APPLIED HARD WHICH HAS CAUSE NEAR REAR END COLLISIONS. IF AUTO PROFESSIONALS CANNOT FIND THE CAUSE THEN THIS IS NOT A MAINTENANCE ISSUE. THIS IS A DESIGN FLAW. THIS IS NOT A REMOTE ISSUE. IF YOU GOOGLE DEATH WOBBLE WRANGLER IT WILL RETURN OVER 110,000 HITS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468866August 1, 2012
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD VIOLENTLY SHAKE WHENEVER DRIVEN OVER BUMPS. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE BROUGHT IN FOR A DIAGNOSIS AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468884August 1, 2012
ELECTRICAL SYSTEM
THE TIPM IS PART OF THE FUSE BOX. MINE FIRST FAILED WHILE AT A STOP LIGHT. THE SYMPTOMS OF THE FAILURE IN MY CASE WAS HORN, WASHERS, DOOR LOCKS, WIPERS ALL GOING AT THE SAME TIME. AFTERWARDS THE ENGINE WOULD STALL AND WOULD NOT START. THE ENGINE WOULD CONTINUE TO RUN EVEN AFTER THE KEYS WAS REMOVED. THE CODE WAS U0141 - LOST COMMUNICATION WITH FRONT CONTROL MODULE. I BROUGHT THE CAR INTO THE DEALER AND THEY COULD NOT FIND A PROBLEM WITH THEIR DIAGNOSTIC COMPUTER. THE MODULE CONTINUED TO FAIL AND THROUGH MY OWN RESEARCH I DETERMINED THAT IT WAS THE TIPM. WHEN I RETURNED TO THE DEALER, I HAD TO INSIST THAT THEY REPLACE THE TIPM. THEY REMOVED THE TIPM AND CLEANED THE CONTACTS BUT IT NOT HELP. I WAS TOLD THE TIPM WAS BACK-ORDERED AND HAD TO WAIT A MONTH WHILE MY JEEP GATHERED DUST. AFTER A MONTH AND A NUMBER OF CALLS TO THE PARTS DEPARTMENT I WAS TOLD IT WAS FURTHER BACK-ORDERED FOR ANOTHER TWO WEEKS. AT HIS POINT A SEARCHED FOR ONE ON MY OWN. I WAS SURPRISED TO SEE ON THE NEWS TODAY THE CHRYSLER HAS STILL NOT CORRECTED THE BACKORDER ISSUE. THE PLANT THAT PRODUCED THE TIPM'S WAS IN JAPAN AND DAMAGED DURING THE EARTHQUAKE. CAUSED THE PARTS BACKORDER. I WAS FINALLY ABLE TO LOCATE A MODULE MYSELF BY CROSS-REFERENCING VARIOUS VERSIONS. I AM CONCERNED THAT IS THE HAVE NOT FIXED THIS PROBLEM I MAY BE STUCK WITHOUT A CAR AGAIN. THIS IS UNACCEPTABLE. BY THIS TIME THEY SHOULD HAVE RETOOLED A NEW PLANT TO PROVIDE THE BACKORDERED UNITS. SINCE THE UNITS ARE NOT USED IN THE NEWER MOBILE CARS, I BELIEVE THE CHRYSLER IS DRAGGING THEIR FEET ON THIS AT THE EXPENSE OF THEIR OLDER CUSTOMER BASE. THIS IS UNACCEPTABLE. BY THIS TIME THEY SHOULD HAVE RETOOLED A NEW PLANT TO PROVIDE THE BACKORDERED UNITS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468384July 31, 2012
AIR BAGS
ON THE 2008 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468421July 31, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING THE FUEL TANK, GASOLINE EJECTED FROM THE FUEL TANK ONTO MYSELF AND THE GROUND! THIS HAS HAPPENS EVERYTIME I ATTEMPT REFUEL THE TANK. I HAVE TRIED TO USE DIFFERENT FUELING STATIONS, I NEVER "TOP OFF" THE TANK AND NOW MUST MANUALLY SHUT UP THE PUMP BEFORE IT FILLS UP LEAVING ME WITH ONLY 3/4 TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468440July 31, 2012
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DASH BLOWER CONTROL WAS NOT WORKING. WHEN THE MECHANIC CHECK IT AND THE SYSTEM, IT WAS DISCOVERED THAT THE BLOWER HAD OVER HEATED THE PIGTAIL CONNECTORS AND MELTED THEM. THE BLOWER CONTROL WAS VISIBLY MELTED AND MULTIPLE SIGNS OF OVERHEATING WERE APPARENT. THE BLOWER CONTROL, ALL PIGTAIL CONNECTORS AND THE BLOWER HAD TO BE REPLACED. THIS WAS CAUGHT JUST SHORT OF ME HAVING TO DEAL WITH A FIRE BEING CAUSED BY THIS OVER HEATING OF THE ELECTRICAL PARTS OF THE A/C-HEATER SYSTEM. THIS IS THE SAME SITUATION AS REPORTED IN OTHER COMPLAINTS. REFER TO ODI ID NUMBERS: 10364281, 10283272, 10181912 AND 10145512. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468195July 30, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 JEEP WRANGLER. THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED, AND THAT THE PART WOULD BE ON BACK ORDER FOR UP TO SIX MONTHS. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468215July 30, 2012
SUSPENSION, STEERING
I WAS A PASSENGER RIDING ALONG IN A 2011 JEEP WRANGLER THAT EXHIBITED THE INFAMOUS JEEP DEATH WOBBLE, WHICH IS A VIOLENT SHAKING AND SHUDDERING OF THE VEHICLE AND STEERING WHEEL ON A COMPLETELY STOCK VEHICLE WITH 20K MILES. THE DRIVER OF THE VEHICLE THEN TOLD ME THAT THIS WAS THE 3RD OCCURRENCE HE HAS EXPERIENCED WITH HIS VEHICLE. I OBSERVED HOW VIOLENTLY THE VEHICLE SHOOK AND WAS VERY RELIEVED THAT WE DID NOT ROLL OVER NOR HIT ANY OTHER VEHICLES ON THE ROAD. THE JEEP DEALERSHIP HAS TOLD HIM REPEATEDLY THAT THEY CANNOT FIND OR REPLICATE THE PROBLEM HE EXPERIENCED. I AM SHOCKED THAT SOMETHING SO COMMON AND DANGEROUS HAS GONE UNFIXED ALL THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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