Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10477113September 26, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1997 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE HE NOTICED THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477020September 25, 2012
ENGINE, ELECTRICAL SYSTEM
MY JEEP WRANGLER UNLIMITED X 4 DR WOULD NOT START AND WOULD JUST CLICK ONCE WITHOUT TURNING OVER THE ENGINE. THE ENTIRE DASH WAS BRIGHT AND FUNCTIONING AND MY BATTERY WAS BRAND NEW. AFTER A FEW ATTEMPTS THE JEEP STARTED AS IF IT WAS PERFECTLY FINE AND DID NOT STRUGGLE TO START NEITHER. EVERY FEW WEEKS TO FEW MONTHS IT WILL REPEAT THE SAME THING OVER. ALSO, A FEW TIMES THE DASH WOULD SHOW THAT THE JEEP WAS ENGAGED IN EVERY GEAR. I STEPPED ON THE BRAKE AND SHIFTED THE AUTOMATIC GEAR FROM P TO 1 AND BACK TO P AND THE DASH RETURNED TO NORMAL. I HAVE A STRONG FEELING MY COMPUTER OR TIPM / FUSE BOX IS GOING HAYWIRE YET THE DEALER FINDS NOTHING WRONG. I JUST BROUGHT IT TO THE DEALER FOR A DIAGNOSTIC AND HE FOUND NO ERRORS. WHY IS THERE NO RECALL ON THIS IF THERE ARE SO MANY COMPLAINTS ABOUT THE SAME ISSUES FOR JEEPS FROM MANY MODELS AND YEARS?? PLEASE HELP! I HAVE READ ON MANY POSTS THAT DEALERS HAVE TOLD CUSTOMERS THAT THERE ARE ABOUT 300-400 TIPMS ARE ON BACKORDER SO WHY NO RECALL? MY WARRANTY IS STILL GOOD BUT I'M AFRAID THE DEALER WILL DO EVERYTHING THEY CAN TO AVOID HAVING TO HONOR IT AS I WAS PRETTY MUCH TOLD THEY COULD DO NOTHING FOR ME. I'M STILL PAYING OFF THE FINANCE AND IT'S NOT RIGHT THAT I HAVE A LEMON ON MY HANDS. THE WORST PART ABOUT THIS IS THAT I AM IN DANGER OF THE ENGINE STALLING WHILE DRIVING AND NOW I FEAR MY FAMILY'S LIFE/SAFETY. NO ONE SHOULD HAVE TO DEAL WITH SUCH A DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476820September 24, 2012
AIR BAGS
ON THE 2008 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. COMMUNITY CHRYSLER DODGE JEEP AT 555 STATE ROAD 37 S MARTINSVILLE, IN STATES THIS IS NOT COVERED UNDER WARRANTY OR RECALL. I WOULD THINK IT'S RECALLED WITH THE RISK INVOLVED. AND HAVE READ MANUFACTURER HAS EXTENDED WARRANTY. I'M JUST LOOKING FOR THE TRUTH. I CAN'T IMAGINE JEEP WOULD JEOPARDIZE THE SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476827September 24, 2012
SUSPENSION, STEERING
THE PAST COUPLE YEARS I'VE NOTICED MY JEEP HAVING A WOBBLE WHILE CROSSING 60MPH, BELOW 57 IT STOPPED ABOVE 63 IT STOPPED. I HAD NEW TIRES AND BALANCE COMPLETED. THE WOBBLE WAS STILL PRESENT. WHILE DRIVING DOWN A 4-5% GRADE ON STATE ROUTE 285 (4 LANE DIVIDED HIGHWAY MOST OF THE WAY) I TOUCHED THE BRAKES AND THE FRONT END STARTED TO VIOLENTLY WOBBLE.. ENOUGH TO RIP THE STEERING WHEEL FROM MY HANDS. THIS ALMOST PUT ME INTO ONCOMING TRAFFIC. THE WOBBLE FINALLY STOPPED AT 25MPH. THE TIRES CHIRPED IN TUNE TO THE VIBRATION. I HAVE TO ASSUME FROM LOSS OF CONTACT WITH THE ROAD. THE VEHICLE JERKED SIDE TO SIDE DURING THIS WOBBLING. ONCE STOPPED I CHECKED UNDER THE FRONT END AND ONLY NOTED THAT MY STABILIZER WAS NOW LEAKING FLUID AND WAS BENT. THIS HAPPENED AROUND JULY 18TH WITH MY 8 YEAR OLD IN THE VEHICLE. ONCE I WAS ABLE TO GET THE VEHICLE BACK TO TOWN I TOOK OFF THE OLD TRACK BAR, DID THIS DUE TO THE OVERWHELMING NUMBER OF POSTS ON THE INTERNET. I TOOK OFF THE ORIGINAL BAR AND NOTED THE BACK SIDE OF THE UPPER AND LOWER BRACKETS "HOLLOWED OUT" OR OBLONGED. I REMOVED THE TRACK BAR AND PLACED THE BOLTS BACK INTO THE MOUNTS AND WIGGLED THEM TO ASSESS IF THE MOUNTS WERE OUT OF ROUND. I NOTED THE BOTTOM BACK MOUNTING HOLE HAD APPROX. 1/4 INCH OF MOVEMENT AND THE TOP BACK MOUNTING HOLE HAD 1/8 INCH OF MOVEMENT. I AM CURRENTLY SEEING A JEEP CERTIFIED MECHANIC TO HAVE STAINLESS STEEL WASHERS ADDED TO THE BRACKETS TO ELIMINATE THE SOURCE OF THE SHAKING. THE MECHANIC STATED THIS IS A KNOWN ISSUE THAT THE BRACKETS WERE MADE THINNER THEN PREVIOUS YEARS. HE ALSO STATED THE "WASHER" FIX IS ALSO A KNOWN SOLUTION TO THIS ISSUE. HOWEVER I NOTED THERE ISN'T A SMOOTH PIVOT SURFACE ON THE BOLTS THEY ARE THREADED AND ATE INTO THE STEEL INSERT IN THE TRACK BAR BUSHING. I EXPECTED TO FIND A BOLT WITH A SMOOTH SURFACE FOR THE BUSHING TO RIDE ON AND THREADED END FOR THE NUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476744September 22, 2012
FUEL/PROPULSION SYSTEM
I BOUGHT THIS VEHICLE USED AND THE FIRST TIME I WENT TO FILL UP WITH GAS, I PUT THE NOZZLE IN THE FILLER OPENING AND SQUEEZED THE HANDLE ALL THE WAY. I LOCKED THE HANDLE SO THE GASOLINE WOULD CONTINUE TO FLOW AND LET GO OF THE NOZZLE. AROUND THE 16 GALLON MARK, GASOLINE SHOT OUT OF THE FILLER OPENING AND THEN POURED DOWN THE SIDE OF THE JEEP. ENOUGH CAME OUT THAT IT CREATED A SMALL PUDDLE ON THE GROUND. GASOLINE GOT ALL OVER THE SIDE OF THE JEEP AND THE FENDER. IT ALSO SPRAYED MY HAND AS I WAS STANDING NEAR IT. I HAD TO WIPE DOWN THE FENDER AND SIDE OF JEEP BECAUSE I DIDN'T WANT TO CAUSE ANY DAMAGE TO PAINT OR PLASTIC. I FOUND THIS SAME PROBLEM EACH AND EVERY TIME I'VE FILLED THE TANK SINCE THAT TIME. I'VE TRIED DIFFERENT GAS STATIONS AND NOZZLES BUT IT DOESN'T SEEM TO MATTER. THIS IS COMPLETELY UNACCEPTABLE IN MY OPINION AND FORCES ME TO BARELY TRICKLE THE GAS INTO THE TANK BY ONLY SQUEEZING THE HANDLE PART WAY. IF I DON'T DO THIS, I SPILL GAS ONTO THE GROUND AND THE SIDE OF MY JEEP WITH EACH FILL. AFTER RESEARCHING THIS PROBLEM, I'VE FOUND IT IS VERY COMMON IN MY MODEL YEAR AND THE YEARS SURROUNDING. WHY WON'T CHRYSLER JUST FIX THIS?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476751September 22, 2012
FUEL/PROPULSION SYSTEM
SPLASH BACK OF GASOLINE WHEN BEGINNING TO FUEL VEHICLE. GAS PUMP CONTINUES TO SHUT OFF THROUGHOUT THE REFUELING PROCESS AS IF THE TANK IS FULL. GASOLINE CAN ONLY BE ADDED A FEW SECONDS AT A TIME. SPLASH BACK THROUGHOUT THE REFUELING PROCESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476760September 22, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE A/C,HEATER BLOWER SWITCH MOPAR PART 305011214AA OVER HEATS AND THE WIRING START TO MELT,THE SWITCH STARTS TO MELT AND THEN THE SWITCH FAILS. THERE APPEARS TO BE TO MUCH CURRENT DRAW FROM THE BLOWER MOTOR. IT CAUSES THE DARK GREEN POWER LEAD CONNECTED TO THE SWITCH TO OVERHEAT MELTING THE INSULATION ON THE LEAD AND THE CONNECTIONS ON THE SWITCH. THIS HAS OCCURED AGAIN TODAY SEPTEMBER 22,2012. THIS CAUSED THE SAME PROBLEM,WIRES OVERHEAT,CONNECTIONS AND WIRES MELT AND SWITCH HOUSING AT CONNECTIONS START TO SMOLDER UNTIL SWITCH FAILS,WHEN SWITCH FAILS CURRENT CEASSES TO FLOW TO BLOWER MOTOR AND EVERYTHING COOLS DOWN ENOUGH TO PREVENT FURTHER DAMAGE TO SWITCH WIRING. FUSE FOR THE CIRCUIT DOES NOT BLOW OUT. TO REPAIR, SWITCH MUST BE REPLACED AND NEW WIRE CONNECTORS INSALLED,AND THE DARK GREEN WIRE WILL START TO GET HOT ENOUGH TO BE UNCOMFABLE TO THE TOUCH. DEALERSHIP PARTS DEPT. EMPLOYEES HAVE CONFIRMED THAT THESE SWITCH FAIL REGULARLY., *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476522September 20, 2012
SUSPENSION, STEERING, WHEELS
AT HIGHWAY SPEED MY STEERING WHEEL AND FRONT END BEGAN TO SHAKE VIOLENTLY. THIS OCCURRED WHEN HITTING A SMALL JOINT IN THE PAVEMENT. THE ONLY WAY TO STOP THE SHAKING WAS TO SLOW DOWN FROM 60 TO APPROXIMATELY 30 MILES PER HOUR ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476576September 20, 2012
AIR BAGS, ELECTRICAL SYSTEM, STEERING
2008 JEEP WRANGLER WITH 20000 MILES. CLOCK SPRING FAILED LEAVING ME WITH A DINGING EVERY TIME I TURN THE STEERING WHEEL. 2007 WRANGLERS HAVE AN EXTENDED WARRANTY BUT 2008S DO NOT. SOUNDS LIKE JEEP IS ADMITTING SOMETHING IS WRONG BUT LIMITING THEIR DAMAGE MONETARILY BY LIMITING THE AFFECTED YEARS. ANYTHING THAT HAS A CHANCE THAT OF MAKING AIRBAGS NOT DEPLOY, WHICH I'M SURE THERE IS A LAW THAT SAYS VEHICLES NEED AIRBAGS, NOT, HAVE AIRBAGS THAT ARE MADE WITH PARTS THAT MAKE THE AIRBAG NOT WORK AFTER 20000 MILES. WHAT NEXT? SEATBELTS THAT UNHOOK OVER A CERTAIN SPEED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476591September 20, 2012
STEERING
WE HAVE HAD SEVERAL SHIMMY AND WOBBLE PROBLEMS AT VARIOUS SPEEDS. WE HAVE HAD THE VEHICLE TO THE DEALERSHIP FOR REPAIR OF THIS SEVERAL TIMES WITHOUT RESOLUTION (THE LATEST WAS AS RECENT AS 9/17/2012. FOR SAFETY WE NO LONGER DRIVE THE VEHICLE ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476608September 20, 2012
FUEL/PROPULSION SYSTEM
WHILE FUELING THIS VEHICLE, AS THE TANK GOT FULL AND THE PUMP SHUT OFF, THE FUEL BELCHED OUT, AT FIRST I THOUGHT IT WAS THE GAS PUMP SO I HAVE TRIED DIFFERENT GAS STATIONS, IT HAS NOW GOTTEN TO THE POINT WHERE IT DOES IT EVERY TIME, AT EVERY DIFFERENT GAS STATION. I LOOKED ON THE INTERNET AND FOUND THAT IT IS A COMMON PROBLEM WITH PLENTY OF VIDEO TO SUPPORT THESE COMPLAINTS, WHAT IS DIFFICULT TO UNDERSTAND IS WHY YOU AREN'T DOING ANYTHING ABOUT IT. OTHER GOVERNMENT AGENCIES HAVE FORCED ALL GAS STATIONS TO LIMIT/RECOVER FUGITIVE EMISSIONS, BUT ALL THIS VIDEO EVIDENCE ISN'T ENOUGH TO SUPPORT A RECALL OF ALL AFFECTED VEHICLES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475949September 19, 2012
ENGINE, VISIBILITY/WIPER, ELECTRICAL SYSTEM
I BOUGHT MY 2012 JEEP WRANGLER UNLIMITED SPORT IN NOVEMBER 2011. IT WAS WORKING JUST FINE UNTIL THE SUMMER OF 2012 WHEN MY WIPERS WOULD TURN ON ALL BY THEMSELVES FOR A FEW SECONDS, AND THEN OFF AGAIN. THIS HAPPENED SEVERAL MORE TIMES DURING THE SUMMER. IN ADDITION, THE RADIO WOULD JUST POWER OFF. THE ONLY WAY IT WOULD COME BACK ON WAS TO HIT THE TOP OF THE DASH AND IT POWERED BACK ON. TOOK IT IN AND THEY FLASHED A MODULE WHICH STOPPED THE WIPER ISSUE BUT NOT THE RADIO PROBLEM. THIS WAS JULY 2012. AFTER THAT IN SAME MONTH, I NOTICED AN ENGINE LIGHT CAME ON SOLID. TOOK IT IN, THEY RESET IT SAYING IT WAS A CYLINDER #2 MISFIRE. PEOPLE ON WRANGLERFORUMS.COM WERE TALKING ABOUT IT TOO (SEE JK SECTION AND LOOK FOR "TICKING PENTASTAR" THREAD). IT WAS THE BIGGEST THREAD ACTUALLY. APPARENTLY, OVER A HUNDRED OWNERS ON JUST THIS SITE ALONE HAD TO HAVE THEIR HEAD REPLACED. WTF? THE LIGHT CAME BACK ON A COUPLE DAYS LATER SO I TOOK IT BACK IN. THEY CONFIRMED THE SAME RESULT AND TOLD ME THEY WOULD ORDER A NEW HEAD. THE LOCAL DEALER HERE IN SAVANNAH (HOOVER) TOLD ME IT WAS IN. TOOK IN THE JEEP AND THEY SAID IT WOULD TAKE 2-3 DAYS. BIG LIE. AFTER 3 DAYS, I CALLED TO GET STATUS AND THEY TOLD ME IT WOULD BE 2-3 WEEKS!!! THERE WERE SEVERAL PEOPLE IN FRONT OF ME WITH SAME ISSUE AND ONLY ONE GUY FIXING THEM. WITH A MAJOR ISSUE LIKE THIS ON A BRAND NEW VEHICLE, THIS CALLS FOR A CLASS-ACTION LAWSUIT. I GET SMALL GLITCHES HAPPENING BUT A NEW HEAD??? THEY DID NOT CHANGE ANYTHING ON THE 2013'S SO THIS WILL LIKELY BE A HUGE HEADACHE FOR JEEP. BE WARNED!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475783September 18, 2012
AIR BAGS, ELECTRICAL SYSTEM, STEERING
AIR BAG LIGHT CAME ON DURING DRIVING. TOOK IT TO THE DEALER WHERE THEY TOLD ME THE CLOCK SPRING NEEDED TO BE REPLACED FOR $525.00. AFTER RESEARCHING THE ISSUE I DISCOVERED THAT JEEP HAS RECALLED THE RIGHT HAND DRIVE CLOCK SPRINGS FOR 2007-2012 BUT NOT ON THE LEFT HAND DRIVE JEEPS. THEY ARE THE SAME PART AND A RECALL SHOULD BE ISSUED ACROSS THE FLEET. THIS IS A SAFETY ISSUE AS IT CAN CAUSE THE AIR BAG TO DEPLOY ON ITS OWN, OR NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475812September 18, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 1987 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE WINDSHIELD WIPERS FAILED DURING A RAIN STORM. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VIN WAS EXPIRED AND FAILED TO QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 93V150000 (VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 280,000 AND THE CURRENT MILEAGE WAS 361,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475583September 17, 2012
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
IT SEEMS THAT FUEL PUMP IN CAR IS NOT WORKING APPROPRIATELY, EVERYTIME I DRIVE VEHICLE IT WANTS TO SHUT DOWN AND THE RADIO SHUTS DOWN OR COMES ON WHEN IT WANTS TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475593September 17, 2012
STEERING
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 50 MPH THE FRONT END WOULD SHIMMER AND SHAKE VIOLENTLY. THE FAILURE ALSO OCCURRED WHENEVER HE DROVE OVER A BUMP IN THE ROAD OR IT WAS UNEVEN. THE VEHICLE WAS TAKEN TO THE DEALER ABOUT THREE YEARS AGO FOR THE SAME FAILURE AND THE STEERING DAMPER WAS REPLACED. THE FAILURE RECURRED; HOWEVER, THE VEHICLE WAS NOT TAKEN TO THE DEALER. THERE WERE NO WARNING LIGHTS WHEN THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475724September 17, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER. THE CONTACT STATED THAT WHILE REFUELING, THE NOZZLE WOULD REPEATEDLY TURN OFF AND ONCE IT DID FUEL WOULD SPEW BACK OUT FROM THE FILLER NECK. THE CONTACT MENTIONED THAT THE ENGINE AND FUEL CAP WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475491September 15, 2012
SERVICE BRAKES
CORROSION ON THE REAR BRAKE LINES CAUSED CATASTROPHIC FAILURE OF BRAKES. THIS IS A TEN YEAR OLD VEHICLE THAT I BOUGHT FROM THE DEALER. FORTUNATELY, THE FAILURE OCCURRED IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475465September 14, 2012
FUEL/PROPULSION SYSTEM
I NOTICED THAT WHEN I FILL THE GAS TANK INSTEAD OF IT CLICKING AND SHUTTING OFF, GAS ALWAYS SHOOTS BACK OUT AND DOWN THE SIDE OF THE VEHICLE. THIS HAPPENS ON A WEEKLY BASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475463September 14, 2012
STEERING, SUSPENSION
WHILE DRIVING MY 2007 WRANGLER, I HIT A SMALL BUMP ON THE FREEWAY AND THE JEEP STARTED SHAKING VIOLENTLY TO THE POINT I COULD BARELY HOLD ONTO THE WHEEL. I WAS ACTUALLY ON MY WAY TO THE DEALER TO HAVE A DIFFERENT RECALL SERVICED, SO THE SERVICE DEPARTMENT LOOKED AT IT. I WAS TOLD THAT THIS IS A COMMON PROBLEM, AND THAT ALL IT WOULD TAKE IS ABOUT $300 TO REPLACE THE STEERING DAMPER BECAUSE THE " FACTORY ONES ALWAYS LEAK." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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