Jeep Wrangler Complaints

18,838 consumer complaints on file.

#10480589October 15, 2012
AIR BAGS, STEERING
ON THE 2008 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. THIS SAME CLOCKSPRING IS USED IN RHD JEEP WRANGLERS AND HAS BEEN RECALLED, AS WELL AS 2007 LHD JEEP WRANGLERS WHICH HAVE BEEN PLACED UNDER AN EXTENDED WARRANTY SPECIFIC TO THE CLOCKSPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479880October 12, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP WRANGLER 4X4. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND ALLOWED IT TO IDLE FOR APPROXIMATELY 3-5 MINUTES. THE CONTACT EXITED THE VEHICLE AND LATER AS HE ATTEMPTED TO OPEN THE DRIVER'S SIDE DOOR, THE VEHICLE BURST INTO FLAMES. THE CONTACT MENTIONED THAT THE FIRE STARTED ON THE FRONT PASSENGER'S SIDE FLOORBOARD WHERE HE FIRST SAW RED FLASHES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE WHAT STARTED THE FIRE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR HIS PARTICULAR VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10479936October 12, 2012
POWER TRAIN
AS I WAS PULLING OUT FROM A GREEN LIGHT, THE MANUAL TRANSMISSION SHIFT LEVER WAS VIOLENTLY THROWN OUT OF 1ST GEAR INTO NEUTRAL. THE GEAR SHIFT LEVER ACTUALLY LEFT A SMALL BRUISE ON MY RIGHT HAND. I CONTACTED THE LOCAL DEALERSHIP. AND WAS TOLD THAT A TSB WAS OUT ADDRESSING THE ISSUE. I WAS TOLD THAT THE "INNER" SHIFT BOOT NEEDED TO BE REMOVED, AND/OR REPLACED. I DID EXACTLY AS THEY SAID AND REMOVED THE INNER SHIFT. I DID NOT REPLACE THE OUTER AS I WANTED TO SEE IF THIS SOLUTION WORKED. IT DID NOT. THIS HAPPENS EVERY TIME ANY POWER IS APPLIED AND THE VEHICLE IS IN 1ST GEAR. MY WIFE ALMOST CAUSED AN ACCIDENT AS SHE WAS UNAWARE OF THIS PROBLEM. AS SHE PULLED INTO THE FLOW OF TRAFFIC, THE TRANSMISSION VIOLENTLY SHIFTED IN NEUTRAL, AND SHE WAS ALMOST HIT FROM THE DRIVER PULLING OUT BEHIND HER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479941October 12, 2012
STEERING
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE FRONT OF THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479947October 12, 2012
WHEELS
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH THE TIRE PRESSURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT NOTICED THE REAR PASSENGER SIDE TIRE WAS DEFLATED. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE VALVE STEM HAD FRACTURED CAUSING THE TIRE TO LOOSE AIR PRESSURE. THE MECHANIC REPLACED THE VALVE STEM. THE VALVE STEM ON THE SPARE TIRE WAS ALSO REPLACED WITH A RUBBER VALVE STEM. THE CONTACT NOTICED THE VALVE STEM ON THE FRONT AND REAR DRIVER SIDE AND THE FRONT PASSENGER SIDE TIRES WERE ALSO CRACKING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479850October 11, 2012
FUEL/PROPULSION SYSTEM
WHEN FUELING MY JEEP WRANGLER AND ALL GAS STATIONS, THE GAS TANK OVERFLOWS WHEN BEFORE THE FUEL CUTOFF SWITCH ON THE GAS PUMPS KICKS OFF. EVERY SINGLE TIME THIS HAPPENS. THERE IS A PROBLEM WITH THE FILLER HOSE SOMEHOW FROM THE FACTORY. NOT ONLY DOES IT LEAK OUT THE TOP OF SPOUT BUT IT SPRAYS EVERYWHERE, ON CLOTHES AND ANYTHING NEARBY WITHIN 3 FEET. PROBABLY HALF A CUP OF GAS GIVE OR TAKE AT EVERY FUEL STOP IN MY ESTIMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479507October 10, 2012
FUEL/PROPULSION SYSTEM
WHILE FILLING MY 2010 JEEP WRANGLER UNLIMITED WITH FUEL IT SPIT BACK ON ME. THIS HAS HAPPENED TO ME MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479584October 10, 2012
STEERING, SUSPENSION, WHEELS
DRIVING DOWN PAVED ROAD AND FRONT END STARTED TO SHAKE VIOLENTLY. HAD TO PULL OVER AND STOP FOR IT TO STOP. HAD SAME PROBLEM IN MARCH 2011 AND TOOK TO DEALER FOR REPAIR WHICH ONLY LASTED ABOUT 4000 MILE AND 19 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479627October 10, 2012
STEERING, SUSPENSION
DURING A ROUTINE MAINTENANCE SERVICE, THE DEALER NOTICED A LARGE AMOUNT OF "PLAY" IN THE STEERING WHEEL OF OUR 2008 JEEP WRANGLER SAHARA 2-DOOR. IT MEASURED GREATER THAN THE ALLOWABLE MOVEMENT. AFTER READING ABOUT THE EFFECTS OF "DEATH WOBBLE" IT WAS DECIDED THAT THIS COULD BE THE EARLY SIGNS OF THIS PROBLEM. WITH THE NUMEROUS DOCUMENTED CASES OF THIS ISSUE, WE ASKED THE DEALER TO CONTACT CHRYSLER TO COVER THE $600+ REPAIR/UPGRADE THAT WAS SUGGESTED(INCLUDING AN UPGRADED STEERING DAMPER, UPGRADED TIE ROD, AND WHEEL ALIGNMENT). THE VEHICLE IS COMPLETELY STOCK, WELL MAINTAINED, HAS 35,000 MILES, AND HAS NEVER BEEN OFF-ROAD. THE DEALER AGREED THAT THERE WAS A PROBLEM WITH THE FACTORY PARTS AND IT SHOULDN'T BE OUR RESPONSIBILITY TO COVER THE COST OF THE UPGRADE. THEY DROPPED THE PRICE DOWN TO $100 AND IT IS NOW BEING REPAIRED. THE VEHICLE SHOULD BE READY TOMORROW, SO WE WILL FIND OUT IF THESE NEW PARTS WILL PREVENT THE "DEATH WOBBLE" ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479649October 10, 2012
AIR BAGS, ELECTRICAL SYSTEM
ON THE 2008 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS. THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479687October 10, 2012
AIR BAGS, EQUIPMENT:ELECTRICAL
THE AIRBAG LIGHT IS ALWAYS ON. THIS IS ON A 2008 JEEP WRANGLER, REGULAR SIDE DRIVE. I HAVE CHECKED WITH A JEEP DEALER THEY ARE VERY DISCONCERTED ABOUT IT. THEY SAID I HAVE TO PAY TO HAVE THIS SAFETY ITEM FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479702October 10, 2012
SUSPENSION, STEERING
I WAS DRIVING APPROX. 55 MPH, WHEN MY 2008 JEEP WRANGLER BEGAN TO SHAKE VIOLENTLY. BRAKING, I PULLED TO THE SIDE OF THE ROAD TO CHECK FOR A BLOWN TIRE. I WALKED AROUND THE JEEP AND SAW NOTHING WRONG. AS LUCK WOULD HAVE IT, I WAS IN FRONT OF A JEEP DEALERSHIP. I PULLED ACROSS THE HIGHWAY AND LEFT THE JEEP FOR INSPECTION AND REPAIRS. THE FOLLOWING DAY I WAS CONTACTED AND TOLD THAT I HAD EXPERIENCED THE "DEATH WOBBLE". I WAS TOLD I NEEDED TO REPLACE THE STEERING DAMPER SHOCK, LOWER CONTROL ARMS AND DAMPER BRACKETS. THEN I HAD TO PAY FOR TIRE ROTATION AND WHEEL ALIGNMENT. I HAVE FOUND PLENTY OF COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM. AFTER READING SOME, I AM AFRAID IT COULD STILL HAPPEN AGAIN. I AM CONSIDERING SELLING THE JEEP. I THINK THAT JEEP OWES THE JEEP OWNERS A RECALL. THESE REPAIRS COST MY $650.00. I HAVE OWNED 5 JEEP WRANGLERS, I WON'T BUY ANOTHER ONE, UNLESS JEEP MAKES THIS RIGHT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479334October 9, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP WRANGLER SAHARA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STARTED TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT WHENEVER THE VEHICLE DROVE OVER A BUMP IT BECAME UNCONTROLLABLE UNTIL IT SLOWS DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED BOTH BALL JOINTS TWICE BUT THE VEHICLE CONTINUED TO SHAKE VIOLENTLY. THE MANUFACTURER WAS NOTIFIED WHO STATED A REPRESENTATIVE WOULD RETURN HIS CALL WITHIN 24 HOURS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479361October 9, 2012
FUEL/PROPULSION SYSTEM
WHILE FILLING THE GAS TANK FUEL BURPED OUT OF THE FILL NOZZLE MISTING ONTO THE SIDE OF THE VEHICLE, GAS PUMP, AND OPERATORS HAND. FUEL POOLED BELOW THE FILL PORT UNDER THE VEHICLE. THE TANK WAS BEING FILLED AND APPROACHING A FULL TANK, BUT THE PUMP HAND NOT CLICKED OFF AND THE TANK WAS NOT BEING"TOPPED OFF". THIS INCIDENT OCCURRED TWO MORE TIMES SINCE THIS REPORT TODAY, OCTOBER 9TH 2012. I HAVE SEEN THERE IS A CORRECTIVE WARRANTY OFFERED BY CHRYSLER AND THIS INCIDENT DOES NOT OCCUR IF THE FLOW RATE IS MANUALLY SLOWED WHEN APPROACHING A FULL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479387October 9, 2012
ELECTRICAL SYSTEM
LOOKS LIKE THERE WAS A SMALL FIRE BEHIND THE HEATER CONTROLS ALL THE WIRES AND THE BACK OF THE SWITCHES ARE MELTED THIS IS THE SECOND TIME THE FAN MOTOR CONTROL SWITCH HAS BEEN MELTED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10479246October 8, 2012
ELECTRONIC STABILITY CONTROL (ESC)
DEAR[XXX] A VERY HIGH PROFILE ACCIDENT OCCURRED IN THE CHATTANOOGA, TENNESSEE AREA ON APRIL 30, 2011. ON THAT DATE A [XXX] DROVE OFF A CLIFF ON SIGNAL MOUNTAIN AND WENT MISSING FOR 7 MONTHS... T-3.4 SECS, THE YAW RATE SENSOR SHOWED A SUDDEN CHANGE IN THE YAW RATE FROM -23 DEGREES/SECOND TO 0 DEGREES/SECOND IN 0.2 SECS. T-2.9 SECS, THE VEHICLE DETECTS THE SUDDEN CHANGE IN THE YAW RATE AND CAUSES THE ESP TRACTION LAMP TO START FLASHING. THE LAMP REMAINS FLASHING UP UNTIL THE IMPACT WITH A 300# BOULDER AT WHICH TIME THE AIRBAGS DEPLOYED RECORDING THESE DATA. T-2.5 SECS, THE DRIVER NOTICES THE FLASHING ESP TRACTION LAMP IN 0.4 SECS LIFTING HER FOOT OFF THE ACCELERATOR BRIEFLY FOR 0.3 SECONDS. THE ACCELERATOR POSITION IS INDICATED BY THE BLUE LINE. SHE THEN REAPPLIED THE ACCELERATOR TO THE SAME LOCATION BY T-2.2 SECS INDICATING THAT SHE REALIZED SHE WAS NOT SLIDING DESPITE THE ESP TRACTION INDICATOR. SHE HAD HER VEHICLE UNDER CONTROL AT THIS TIME. T-1.8 SECS, THE ESP MODULE APPARENTLY TOLD THE ELECTRONIC STABILITY PUMP TO LOCK BOTH FRONT WHEELS WHILE ALLOWING BOTH BACK WHEELS TO KEEP DRIVING THE VEHICLE FORWARD. THIS SUGGESTS THAT IN ADDITION TO HER YAW SENSOR FAILURE THERE WAS ALSO A SOFTWARE ERROR THAT TOOK PLACE. (I KNOW OF NO CIRCUMSTANCE WHEN ONE WOULD WANT BOTH FRONT WHEELS TO LOCK IN ORDER TO STABILIZE A VEHICLE IN MOTION). THE LOCKING OF BOTH FRONT WHEELS THEN CAUSED HER TO LOSE CONTROL ULTIMATELY PLUNGING HER OFF THE 300 FOOT CLIFF. T-0.5 SECS, ALTHOUGH THE DRIVER IS STILL 0.5 SEC FROM THE AIRBAG DEPLOYMENT THE YAW RATE SENSOR LOST COMMUNICATION WITH THE AIRBAG DEPLOYMENT RECORDER CONFIRMING THAT HER YAW RATE SENSOR HAD FAILED, I.E. THESE READINGS ARE DENOTED AS SNA. [XXX] CC: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10479261October 8, 2012
SUSPENSION, STEERING, WHEELS
AROUND 12/14/2011 HIT A BUMP IN THE ROAD MY JEEP STARTED TO SHAKING LOST CONTROL WAS ABLE TO SLOW DOWN AND REGAIN DEATH WOBBLE THEY CALL IT BROUGHT IT TO THE DEALER THEY REPLACED STEALING DAMPER THING WHERE GOOD TO AROUND 09/01/2011 SAME THING HAPPENED BROUGHT IT BACK TO DEALER HE BALANCED FRONT TIRES THEN AROUND 09/26/2012 SAME THING BROUGHT IT BACK ON09/29/2012 DEALER CHECKED IT OUT SAID ALL WAS GOOD AND TIGHT ON 09/30/2012 ON MY WAY FROM NY TO CAPE COD ON 84 IN HARTFORD IT HAPPENED AGAIN THIS TIME IT WAS CLOSE DRIVERS AROUND SAW AND MOVED OUT OF THE WAY BUT NO CRASH GOT BACK HOME OK TAKING IT SLOW BROUGHT TO DEALER ON 10/08/2012 THEY TEST DROVE IT CHECKED WHEEL ALIGNMENT SAID ALL WAS GOOD CHRYSLER JEEP OF WARWICK NY AND CHRYSLER CORP HAVE A PROBLEM THIS DEATH WOBBLE IS GOING TO KILL SOMEONE SOMEDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479313October 8, 2012
SUSPENSION, STEERING
THE FIRST INCIDENT OCCURRED ON 9/26. MY PARTNER WAS DRIVING TO WORK AND MADE A RIGHT HAND TURN FROM MT. HOLLY HUNTERSVILLE RD ON TO HARRIS BLVD. HE WAS TRAVELING 45 MPH AND HIT A SMALL DIP IN THE ROAD WHILE GOING AROUND A CURVE. AFTER HITTING THE BUMP THE VEHICLE SHOOK SO VIOLENTLY IT FELT AS IF THE TIRES WERE GOING TO FLY OFF THE CAR, STEERING THE VEHICLE BECAME ALMOST IMPOSSIBLE. LUCKILY HE WAS ABLE TO PULL OVER NEAR PET'S MART AS HE SLOWED THE SHAKING LESSENED. AFTER PUTTING THE CAR IN PARK AND SHUTTING THE CAR OFF HE LOOKED TO ENSURE THERE WERE NO FLAT TIRES. ALL TIRES WERE GOOD, HE AGAIN STARTED THE CAR AND ARRIVED TO WORK SAFELY. I RESEARCHED THIS TYPE OF INCIDENT AND FOUND THE SYMPTOMS TO BE RELATED TO THE "DEATH WOBBLE." IMMEDIATELY I CALLED LAKE NORMAN JEEP DEALERSHIP EXPLAINED THE ISSUES AND SCHEDULED AN APPOINTMENT FOR 9/28. AT THE DEALERSHIP THEY INSTALLED A STEERING DAMPER AND BALANCED THE TIRES. WE WERE HOPING THIS SOLVED THE PROBLEM IT DIDN'T. TONIGHT (10/8) MY PARTNER WAS EXITING 277 ON TO HIGHWAY 16 TRAVELING 55 MPH AND AGAIN EXPERIENCED THE "DEATH WOBBLE." AS HE WAS MERGING ONTO HIGHWAY 16 THE CAR AGAIN SHOOK SO VIOLENTLY HE COULD NOT CONTROL THE STEERING, THERE WAS A CAR NEXT TO HIM AND IN THE REAR. AN ATTEMPT TO TURN THE CAR MADE THE SHAKING WORSE. HE QUICKLY PUT ON HIS HAZARDS AND SLOWED THE JEEP DOWN TO 20 MPH ON THIS HIGHWAY. HE WAS ONLY ABLE TO REGAIN CONTROL OF THE STEERING AFTER THE CAR REACHED 20 MPH. LUCKILY NO ONE WAS HURT AND HE ARRIVED HOME SAFELY. I AM CONCERNED THAT THIS IS A KNOWN ISSUE FOR JEEP AND YET THERE HAS NOT BEEN A RECALL ON THIS PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478848October 6, 2012
FUEL/PROPULSION SYSTEM
FUEL SENDING UNIT PROBLEMS THAT DON'T LET THE FUEL GAUGE READ CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478704October 5, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING THE FUEL TANK AND WHEN THE GAS PUMP AUTOMATICALLY STOPS DUE TO THE TANK BEING FULL, A SIZEABLE AMOUNT OF GAS SPILLS OUT TO THE PAVEMENT. IT HAD INITIALLY BEGUN AS A SPORADIC OCCURRENCE A WHILE BACK WHICH I THOUGHT TO BE RELATED TO CERTAIN STATIONS BUT FOR SEVERAL MONTHS IT HAS OCCURRED EVERY FILL-UP REGARDLESS OF WHERE I HAVE GONE. THE AMOUNT OF GAS IS ENOUGH THAT I NEED TO CLEAN IT UP AT THE STATION OFF THE GROUND AND AROUND WHERE THE PUMP CONNECTS TO THE JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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