Jeep Compass Complaints

4,014 consumer complaints on file.

#11374858November 16, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS GETTING ONTO THE FREEWAY GOT UP TO 60 MILES AN HOUR I SAW MY ALTERNATOR LIGHT BLINK THEN MY TRACTION CONTROL LIGHT CAME ON AND THE MOTOR LOST ALL POWER AND NOW THEY'RE TELLING ME THAT MY THROTTLE BODY IS BAD AND I SEE A LOT OF COMPLAINTS ON THE INTERNET ABOUT JEEP COMPASS THROTTLE BODIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374743November 15, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, I STARTED TO TURN LEFT AND MY EMERGENCY BREAK ENGAGED, CAR STALLED, WOULD NOT START, ADVISERS ME TO PUT IN PARK AND HIT START/STOP BUTTON. I DID SO AND THEN THE BRAKE PEDAL HAD PRESSURE BENEATH IT WHERE I COULD NOT BRAKE AND BEGAN TO ROLL BACK NEARLY HITTING CAR BEHIND ME. FOR 5-10 MINUTES CAR WAS STALLED IN THE MIDDLE OF THE ROA. TURNED CAR COMPLETELY OFF AND ENGINE LIGHT AND RED LIGHTING LIGHTS CAME ON. AFTER MY TOOLE ATTEMPTS TO RESTART CAR AND DISENGAGE EMERGENCY BRAKE, CAR STARTED AND COULD DRIVE MYSELF BACK HOME. I'M HESISTANT TO EVEN TAKE THE CAR IN, BECAUSE I'VE READ OF MULTIPLE REPORTS OF THIS OCCURRING TO OTHER DRIVERS WHILE AT HIGHWAY SPEEDS. I DON'T FEEL SAFE WITH THE CAR LOCKING UP AND FAILING TO WHERE I CAN EVEN BRAKE OR PULL TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374235November 12, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE CAME TO A STOP IN THE MIDDLE LANE OF THE ROADWAY. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374232November 12, 2020
ENGINE, POWER TRAIN
CAR LOST POWER THREE TIMES IN THE LAST TWO WEEKS. TWICE WHILE DRIVING, ONE OF THOSE TIMES WAS ON THE HIGHWAY, AND THE THIRD TIME WHEN STOPPED AT A RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374313November 12, 2020
SUSPENSION, VISIBILITY/WIPER
THIS IS A TWO-YEAR-OLD CAR REQUIRING STRUT REPLACEMENT. NEVER DRIVEN OFF-ROAD AND NEVER DRIVEN ON A FLAT TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374320November 12, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THIS CAR GOES THROUGH A LOT OF OIL. IT STALLS WHEN THE OIL LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374329November 12, 2020
ENGINE
THIS CAR NEEDS TOO MUCH OIL AND STALLS ALL THE TIME!!!! WHEN IS JEEP GOING TO FIX THIS!!! I AM SENDING THE 500 APPROX. NUMBER OF COMPLAINTS TO MY LAWYER TO HOLD ON TO SO WHEN I GET IN AN ACCIDENT WE WILL KNOW JEEP DID NOTHING TO HELP THESE PEOPLE!! JEEP, PLEASE FIX THIS PROBLEM. HOW MANY ACCIDENTS BEFORE IT IS WORTH IT TO YOUR COMPANY TO TAKE CARE OF THIS IN ADVANCE OF ACCIDENTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374209November 11, 2020
ELECTRICAL SYSTEM
MULTIPLE ELECTRICAL ISSUES FOR THE LAST 2 YEARS. MOST NOTABLY IS WHEN I START THE CAR THE TEMPERATURE RESETS ITSELF TO THE OPPOSITE OF WHAT IT WAS. I.E. TURNED CAR OFF WITH TEMP LO AND RESET ITSELF TO HI. TAKEN IT TO THE DEALERSHIP WHO STATES THEY CAN'T REPLICATE THIS AT ALL. THIS STILL HAPPENS WITH NO RESOLVE. NOW I RECEIVE DASH MESSAGES STATING MULTIPLE LIGHTS DON'T WORK SUCH AS THE BRAKE LIGHTS HOWEVER THEY ARE PERFECTLY FINE. OTHER MESSAGES HAVE FLASHED BUT THEN DISAPPEAR. ALSO ISSUES WITH THE USB AND UCONNECT. USB HAS BEEN REPLACED DUE TO BEING LOOSE BUT NOW AS I DRIVE THE USB CUTS IN AND OUT. ALSO HAVE BEEN TOLD THEY CANNOT REPLICATE THIS ISSUE.MANY OF THESE ISSUES STARTED 6 MONTHS AFTER PURCHASING THE VEHICLE AND STILL PERSIST TO THIS DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373974November 10, 2020
STRUCTURE:BODY
EXTREMELY RUSTED AND CORRODED CROSSMEMEBER AND SUBFRAME RENDERING IT DANGEROUS OF FALLING APART ON THE ROAD. THE VEHICLE MADE A RATTLING SOUND UNDER THE CAR WHILE IN MOTION FROM THE STREETS TO THE EXPRESSWAY. SEEMS TO BE CORRODING AND RUSTING FROM THE INSIDE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373796November 9, 2020
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL CLICKING SOUND DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE RADIATOR, CROSS MEMBER, FRONT END, AIR CONDITIONING CONDUCTOR, BLEND DOOR ACTUATOR AND BOLTS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KIRKWOOD AUTOWORX (7321 ROSEVILLE RD #9, SACRAMENTO, CA 95842) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373650November 8, 2020
ELECTRICAL SYSTEM
DRIVING AND WHEN I STEP ON THE GAS, CAR LIMPS AND NO POWER GOES TO MOVING THE CAR FORWARD. WILL BE DRIVING 50 MPH ON HIGHWAY AND ALL MOVEMENT FORWARD WILL COME TO A STOP. CHECK ENGINE LIGHT COMES ON. NO MECHANICAL ISSUE, HAVE HAD THE CAR SERVICED TWICE WITH NO RESOLUTION. CAR IS 5 YEARS OLD WITH 85K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373416November 6, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY VEHICLE WILL NOT START ON THE FIRST TRY HAVE TO TRY ABOUT 7 TIMES. THE RADIO HAS STOPPED WORKING, AND I KEEP GETTING RANDOM ERROR MESSAGES POPPING UP ON MY SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373526November 6, 2020
ENGINE
THE ENGINE SHUTS OFF WHILE DRIVING. THIS HAPPENED ON MORE THAN ONE INSTANCE AND EACH TIME IT HAPPENED WHILE DRIVING ON A CITY STREET. THE INFORMATION IN THIS REPORT IS FOR THE MOST RECENT INCIDENT, BUT THIS WAS NOT THE FIRST TIME THIS OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373214November 5, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FOR A WHILE NOW WHEN MY CAR ACCELERATES BETWEEN 3 AND 3.5 RPMS THE THROTTLE CONTROL SENSOR GOES OFF, AND WHEN THAT HAPPENS TRACTION CONTROL TURNS OFF CHECK ENGINE LIGHT GOES ON AND I CANT GO OVER 20MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373221November 5, 2020
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
DRIVING DOWN THE ROAD, IN NEIGHBORHOODS, INTERSTATE, ETC - RANDOM TIMES THE VEHICLE TRANSMISSION WILL OVERHEAT UP TO 295 DEGREES, AND CAUSE THE VEHICLE TO STALL ENGINE WISE. ALL POWER IS LOST TO THE GAS PEDAL AND I'M NOT ABLE TO ACCELERATE. SOMETIMES THE ELECTRICAL WILL SHUTTER, LIGHTS WILL DIM. ANOTHER TIME VEHICLE WAS COMPLETELY IMMOBILIZED AND ALL POWER WAS LOST. THE OVERHEATING AND STALLING HAS HAPPENED 4/5 TIMES NOW - AND ALL JEEP CAN TELL ME IS THEY CAN'T REPLICATE THE ISSUE. THE CHECK ENGINE LIGHT COMES ON, SERVICE TRANSMISSION MESSAGE, AND OVERHEAT WARNING COMES ON AS WELL. I'VE SHOWN THEM PICTURES OF THE OVERHEATING TEMPERATURE AS WELL AS ERROR MESSAGES. THEY (JEEP SERVICE) HAS TOLD ME WHEN THEY HOOK IT UP TO THEIR MACHINE IN SERVICE, IT TELLS THEM NOTHING - SO THEY CLAIM THEY DON'T KNOW HOW TO FIX IT OR WHAT CAUSES IT. THIS CAR IS A DEATH TRAP WAITING TO HAPPEN. I DO NOT FEEL SAFE DRIVING THIS CAR. MY CAR HAS BEEN "IN SERVICE" FOR 4 WEEKS NOW WITH NO RESOLUTION IN SIGHT, AND I'M BEING TOLD SINCE THE ISSUE CAN'T BE DUPLICATED IT'S NOT A WARRANTY ISSUE AND THAT I HAVE TO PAY FOR THE LOANER I WAS GIVEN. I WAS TOLD BY THE SERVICE ADVISOR THAT THEY COULDN'T GET THE CAR TEMPERATURE OVER 200 DEGREES, AND THAT THEY CANNOT DRIVE THE VEHICLE OVER 65MPH PER THEIR INSURANCE POLICIES. SO, I TOLD THEM I WOULD DRIVE THE CAR FOR 20 MINS, AND BRING IT BACK TO THEM OVER 200 DEGREES. I CAME BACK IN 25 MINS, AND GAVE THEM THE CAR AT 230 DEGREES. THE SERVICE ADVISOR TOOK THE CAR IMMEDIATELY BACK TO THE SHOP TO BE HOOKED UP TO THEIR "MACHINE" AND SAID HE RECEIVED NO ERROR MESSAGE, EVEN THOUGH THE MECHANIC SAYS THE CAR SHOULD NEVER GO OVER 200 DEGREES. THE VEHICLE TRANSMISSION TEMPERATURE RUNS OVER 200 DEGREES DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373261November 5, 2020
ELECTRICAL SYSTEM, ENGINE
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373080November 4, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I BOUGHT MY JEEP MARCH 2019 AND HAVE NEVER HAD AN ISSUE. THEN A FEW MONTHS LATER THE RADIO STARTS PRESSING BUTTONS BY ITSELF. I TOOK IT TO THE LOCAL DODGE AND THEY SAID THERE WAS NOTHING WRONG WITH IT. THE NEXT THING TO GO WRONG IS THE AUTO START STOPS WORKING. I GOT STUCK AT SEVERAL RED LIGHTS AND ALMOST REAR ENDED A FEW TIMES. I TOOK IT BACK TO DODGE AND THEY STILL SAID THERE WAS NOTHING WRONG WITH IT AND IT DIDNT THROW ANY CODES AT ADVANCED AUTO. THEN LASTLY, IT FINALLY GOES OUT. THE VEHICLE COMPLETELY SHUTS OFF ON MY IN THE MIDDLE OF DRIVING IN THE MIDDLE OF THE ROAD. IT JUST STOPS. BREAKS SEIZED. LIGHTS FLICKERING OFF AND ON. CAR IS REGISTERED AS ON BUT WONT GO ANYWHERE. IT HAS BEEN ABOUT 3 WEEKS NOW AND IT STILL WONT START NOR EVEN SHOW A LIGHT ON THE DASH. NOW THAT I ONLY HAVE AN EXTENDED WARRANTY LEFT THEY ARE NKW SAYING I HAVE TO PAY 3I FOR A NEW ECU OUT OF POCKET. HOW IS THIS FAIR. I BOUGHT A NEW VEHICLE SO I WOULDNT HAVE THESE ISSUES. I STILL OWE 29K ON SOMETHING I CANT AMUSE EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372817November 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
MY 2016 JEEP COMPASS BEGAN STALLING WHILE IDLING AT STOP LIGHTS AS WELL AS STALLING WHILE DRIVING LAST WEEK. I'VE GOOGLED AND I SEE THAT SEVERAL JEEP OWNERS ARE HAVING THIS ISSUE AS WELL. I'VE NOT FOUND A RECALL FOR MY SPECIFIC VIN, HOWEVER, THERE WAS ONE ISSUED FOR DODGE AND JEEPS MANUFACTURED FROM MAY, 8, 2016 - JULY 12, 2016. CRANKSHAFT AND CAMSHAFT SENSOR WIRE HARNESS NOT MANUFACTURED CORRECTLY, THIS IS MAINLY FOR 2.0 L AND 2.4 L ENGINES. RECALL # S89/NHTSA HOV-907. THIS IS OUTRAGEUOUS! AUTO SHOPS CAN'T SEEM TO DIAGNOSE THIS ISSUE PROPERLY, BUT SOMEHOW THE NHTSA DID! MY CAR IS IN THE SHOP AS I WRITE THIS, I"VE MISSED TWO DAYS OF WORK AND I AM VERY UPSET THAT THIS VEHICLE HAS BEEN SOLD, AND SO-CALLED INSPECTED PRIOR TO BEING SOLD. THIS RECALL WAS ISSUED BACK IN JANUARY OF 2017, THE STATEMENT WAS DATED FEBRUARY 2017. I BOUGHT MY JEEP IN JANUARY OF 2018, I AM THE SECOND OWNER, AND NOW, I F EEL AS THOUGH CHRYSLER IS COVERING THIS UP BY NOT ISSUING A TOTAL RECALL ON ALL VINS THIS SHOULD HAVE BEEN SENT OUT TO ALL DEALERS, ESPECIALLY PRE-OWNED DEALERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372823November 3, 2020
ENGINE
WHEN AC IS LEFT IN THE ON POSITION AND THE VEHICLE IS TURNED ON THERE IS AN AUDIBLE SQUEAK NOISE THAT COMES FROM THE PASSENGER SIDE OF THE ENGINE, THIS ALSO OCCURS WHEN THE STOP START SYSTEM ENGAGES AT STOP LIGHTS AND STOP SIGNS. THIS SQUEAK SOUNDS MUCH LIKE A BELT SLIPPING OR A PULLEY TENSIONER NEEDING TO BE LUBERCATED. THIS ISSUE OCCURS CONSISTENTLY REGARDLESS OF AMBIENT TEMPS OR CAR TEMPS. THIS SQUEAK ALSO HAPPENS WHEN THE AC IS RUNNING AND YOU ACCELERATE QUICKLY FROM A DEAD STOP, AT AROUND 3,000 RPMS YOU CAN HEAR THE SQUEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372930November 3, 2020
ENGINE, POWER TRAIN
MY LOW OIL PRESSURE LIGHT CAME ON. I TOOK IT TO GET THE OIL CHANGED AS IT WAS DUE FOR AN OIL CHANGE ANYWAY. THEY TOLD ME MY OIL LEVEL WAS 3.5 QUARTS LOW AND THAT I NEEDED TO TAKE THE CAR TO THE DEALERSHIP TO HAVE IT LOOKED AT BECAUSE IT SHOULDN'T BE USING THAT MUCH OIL BETWEEN REGULAR OIL CHANGES. I TOOK IT TO JEEP WHERE THEY DIDN'T EVEN LOOK AT THE VEHICLE AND JUST TOLD ME THAT THIS ENGINE IS KNOWN TO BURN THAT MUCH OIL BETWEEN OIL CHANGES AND JEEP DEEMS IT AS 'ACCEPTABLE' BECAUSE THE OWNERS MANUEL STATES TO CHECK OIL LEVELS AT EVERY FILL UP AND ADD OIL AS NEEDED TO MAINTAIN A SAFE OIL LEVEL. HOW IS IT EVEN ACCEPTABLE FOR A BRAND NEW 2017 VEHICLE TO BURN 3.5 QUARTS OF OIL BETWEEN REGULAR OIL CHANGES? WHY DOES JEEP FIND IT ACCEPTABLE THAT I NEED TO CARRY OIL AROUND IN MY CAR 'JUST IN CASE' IT GETS LOW? WHY ARE THEY NOT FIXING THIS ISSUE?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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