Jeep Compass Complaints

4,014 consumer complaints on file.

#11378551December 8, 2020
FUEL/PROPULSION SYSTEM
CAR BURNING EXCESSIVE AMOUNTS OF OIL WHEN LIGHT COMES ON ITS TOO LIGHT THE OIL IS COMPLETELY EMPTY. CAUSING THE CAR TO STALL WHILE DRIVING ON A CITY STREET AND EMERGENCY LIGHTS TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378202December 7, 2020
AIR BAGS
THE SERVICE AIRBAG SYSTEM WARNING LIGHT KEEPS ILLUMINATING. IT WILL STAY ON FOR ABOUT 30 SECONDS AND THEN TURN OFF. I HAVE BROUGHT THE JEEP TO THE DEALERSHIP FOR THIS ISSUE 5 TIMES. THEY CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE WIRING HARNESS AND THEN OCCUPANT RESTRAINT CONTROLLER. THE AIRBAG LIGHT STILL COMES ON AND OFF. JEEP HAS DONE NOTHING TO RECTIFY THE SITUATION, THEY HAVE TOLD ME THAT I SIMPLY HAVE TO DEAL WITH IT. I HAVE FILED FOR ARBITRATION AND THEY HAVE CLAIMED THAT IT IS NOT A SAFETY ISSUE. ALL TIMES THAT THE AIRBAG LIGHT HAS COME ON, THE VEHICLE HAS BEEN IN MOTION. IT HAS HAPPENED IN THE CITY, IT HAS HAPPENED ON THE HIGHWAY, IT HAS HAPPENED AT HIGH SPEEDS AND VERY LOW SPEEDS. IT HAPPENS WHEN GOING STRAIGHT, TURNING, IT REALLY HAS NO PREFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378209December 7, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
1) 10/29/2020 I WAS DRIVING ON THE HIGHWAY WITH THE CRUSE CONTROL ON WHEN THE CAR MADE A LOUD THUMP, JUMPED OUT CRUSE CONTROL, SHUT OFF, CHECK ENGINE LIGHT CAME ON. AFTER SITTING FOR A BIT, CAR STARTED BUT WOULD NOT GO OVER 25 MPR BACK TO TOWN. AT THE SIGNAL LIGHT, WHEN STOPPED, THE CAR STARTED TO GO IN REVERSE. WAS ABLE TO STOP IT AGAIN, AND GOT IT TO DEALERSHIP. THEY SAID IT NEEDED A COMPUTER UPDATE. 2) 12/06/2020 1 MONTH LATER, DRIVING ON THE HIGHWAY HOME FROM WORK AT NIGHT, CAR DID IT AGAIN, CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. AFTER SITTING, IT STARTED, BUT WOULD NOT RUN OVER 25 MPR. AND THIS TIME AT SIGNAL LIGHT STOPPED, THE CAR SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT. THE CAR IS GOING BACK TO THE DEALERSHIP ASAP. THIS CAR IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378257December 7, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN TRYING TO START THE CAR IT WILL TURN OVER BUT NOT START. THE CAR TURNS ON AS IF IT WILL START BUT DOESN'T COMPLETELY CRANK. THIS IS NOT THE FIRST TIME SINCE I'VE HAD THIS CAR THAT IT HAS NOT CRANK. IT HAS ALSO TURNED OFF IN THE MIDDLE OF TRAFFIC ON A VERY BUSY HIGHWAY WHILE AT A RED LIGHT AND DID NOT TURN BACK ON. THIS IS A PROBLEM I SEE MANY PEOPLE ARE HAVING WITH THIS SIMILAR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377901December 4, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING AT APPROX 30MPH THE VEHICLE STALLS AND MESSAGE CENTER READS "TO SHIFT, VEHICLE MUST BE STOPPED" THEN STATES "SHIFT TO P THEN DESIRED GEAR. THE RESTART IS ROUGH. VEHICLE IS 2.5YRS OLD WITH 45.5K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377457December 2, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE PULLING OFF FROM A STOP, THE ELECTRONIC PARKING BRAKE TURNS ON BY ITSELF. THIS HAS OCCURRED MULTIPLE TIMES, TYPICALLY ON FLAT CITY STREET AT A RED LIGHT OR STOP SIGN. THE ONLY WAY TO GET THE CAR TO DRIVE IS TO RESTART THE ENGINE, BUT THIS SOMETIMES TAKES A FEW TIMES TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377474December 2, 2020
FUEL/PROPULSION SYSTEM
EVERY TIME I FILL MY JEEP UP IT STARTS JERKING THEN COMPLETELY QUITS. I RESTART MY JEEP AND START TO PULL OUT ONTO THE STREET AND/OR HIGHWAY IT STILL JERKS FOR THE FIRST FEW SECONDS THEN QUITS. I HAD A ENGINE DIAGNOSTIC TEST AND HAD TO REPLACE THE CANISTER COSTING ME $248.00 NOT COUNTING LABOR COST. THIS HAS BEEN AN ISSUES FOR THE LAST SEVEN MONTHS TO DATE, THE JERKING AND SHUTTING OFF OF MY JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377527December 2, 2020
ELECTRICAL SYSTEM, POWER TRAIN
'18 JEEP COMPASS- IN REPAIR SHOP 19 TIMES FOR 55 INDIVIDUAL REPAIRS (SEVERAL REOCCURRING) WITH ONLY 14 COMPLETED REPAIRS. HAD LOANER 119 DAYS IN 2YR- 15 ATTEMPTS TO REPAIR TRANSMISSION (DIFFERENTIAL) NOISE 6 ATTEMPTS TO REPAIR STOP/START WARNING AND FUNCTION 5 ATTEMPTS TO REPAIR A/C 5 ATTEMPTS TO REPAIR MICROPHONE (NOT RESOLVED) 2 ATTEMPTS TO REPAIR REMOTE START ISSUES 2 DAMAGES CAUSED BY SHOP 35 ELECTRICAL REPAIR REQUESTS 25 TRANSMISSION/MECHANICAL REPAIR REQUESTED. I'M NOT ABLE TO UPLOAD MY EXCEL SUMMARY NOR THE SERVICE AND LOANER DOCUMENTS DUE TO THE UPLOAD LIMITATIONS, PLEASE REACH OUT AND I CAN SEND A DIFFERENT WAY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11377317December 1, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2000 CHEVROLET ASTRO. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE FRONT DRIVER'S SIDE LOWER CONTROL ARM AND BALL JOINT FRACTURED WITH NO WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT APPROXIMATELY A YEAR LATER THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT STATED THAT RECENTLY WHILE DRIVING, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO SEVERAL DIFFERENT INDEPENDENT MECHANICS WHO STATED THE IDLE ARM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TIE ROD, IDLE ARMS, AND LINK BAR WERE REPLACED HOWEVER, THE NOISE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REMEDY THE FAILURE. THE CONTACT INSPECTED THE UNDERCARRIAGE OF THE VEHICLE AND NOTICED THAT A PIECE OF SHARP METAL WAS CUTTING INTO THE BALL JOINT RUBBER BOOT. THE CONTACT FOUND AN NHTSA CAMPAIGN NUMBER: 03V328000 (SUSPENSION) ONLINE WHICH COULD BE RELATED TO THE FAILURE HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THAT HE CONTACTED BICAL CHEVROLET OF VALLEY STREAM (709 W. MERRICK RD, VALLEY STREAM, NY 11580) WHO CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. *LN*JB*LN*JB*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377036November 30, 2020
UNKNOWN OR OTHER
START/STOP DOES NOT ENGAGE WHEN STOPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377115November 30, 2020
ENGINE, POWER TRAIN
VEHICLE STALLS OUT AND LEAVES MOTORISTS STRANDED. ENGINE STALLS AND HAS THE POTENTIAL TO RESUME NORMAL POWER BUT HAS A SERIOUS LAG BETWEEN POWER GIVEN AND POWER ACCEPTED BY ENGINE (2-5 SECS). POSSIBILITY FOR COLLISION IS GREAT AND POSSIBILITY FOR BEING LEFT STRANDED IS GREAT. BATTERY AND NORMAL MAINTENANCE HAS BEEN PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376903November 28, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS ON THE WAY HOME FROM PURCHASING A USED 2018 JEEP COMPASS WITH 24000 MILES AND THE VEHICLE DIED TWICE WITHIN A COUPLE OF MINUTES WHEN WE PULLED OFF THE I INTERSTATE TO GET SOME FOOD. IT WAS WHEN WE WERE JUST COASTING INTO OUR DESTINATION. THE COMPASS'S PARKING BRAKE LIGHT THEN CAME ON AND A DASH MESSAGE READ "VEHICLE CANNOT SHIFT WHILE MOVING" OR SOMETHING TO THAT EXTENT. IT THEN TURNED OVER MULTIPLE TIMES BEFORE STARTING BUT DROVE FINE FOR THE REMAINDER OF THE DRIVE HOME. HOPING THIS DOES NOT CONTINUE THROUGH THE LIFE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376910November 28, 2020
VEHICLE SPEED CONTROL, VISIBILITY/WIPER
WIPERS GO OFF WHEN MAKING A TURN AND/OR TURNING SIGNAL LIGHT ON. VEHICLE RANDOMLY GETS ENGINE LIGHT ON COLD DAYS (NEW ENGLAND WINTERS). THE JEEP WILL JOLT WHEN TRYING TO ACCELERATE OR STALL FOR A MOMENT BEFORE BEING ABLE TO ACCELERATE WHEN STOPPED (AT A LIGHT FOR EXAMPLE) AND SOME NIGHTS THE JEEP WILL NOT ACCELERATE EVEN WHEN PUSHING DOWN ON THE ACCELERATE AND NO "REVVING" SOUND OCCURS AS THOUGH THE CAR DOES NOT REGISTER THAT IT NEEDS TO ACCELERATE AND ACCELERATION SLOWLY INCREASES TO NO MORE THAN 25-30 MPH AND STALLS AT AN INCLINE. NO LIGHT COMES ON WHEN ACCELERATING ISSUES OCCUR. WHEN ACCELERATING ISSUES OCCUR, THEY TEN TO OCCUR INNER CITY RATHER THAN HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376499November 27, 2020
STEERING, SUSPENSION
ON 11/23/20 I WAS AT QUIRK CHRYSLER JEEP DEALER GETTING AN OIL CHANGE AND I WAS INFORMED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED THE VEHICLE HAS ONLY 33,906 MILES. 2018 JEEP COMPASS VEHICLES WERE RECALLED FOR THIS SAME ISSUE. THIS IS A SAFETY ISSUE TO HAVE THESE PARTS FAIL PREMATURELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376464November 26, 2020
SERVICE BRAKES, STEERING, WHEELS
MAKING A TURN AROUND AND THE CAR WENT OVER THE CURB BARELY AT 20 MPH OR SLOWER AND THEN THE CAR BECAME IN DRIVABLE. I HAVE BEEN TOLD THE RACK AND PINION IS BROKEN AND THAT JEEP HAS A 700+ PEOPLE WAITING LIST FOR THE PART BECAUSE THERE IS A BUG IN THE PART AND THEY REFUSED TO RELEASE IT TO THE PEOPLE SO NOW I DON'T HAVE A CAR TO DRIVE ALL BECAUSE I RAN OVER A CURB GOING LESS THAN 20 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376252November 24, 2020
POWER TRAIN
I WAS DRIVING MY CAR AND STARTED TO PRESS ON THE GAS AND THE RPM WENT UP REALLY HIGH AND MY CAR WASN'T MOVING. I WAS GETTING ONTO A MAIN HIGHWAY. I HAD LOTS OF CARS BEEPING AT ME. IT WAS SCARY BECAUSE I THOUGHT I WAS GOING TO BE STUCK THERE FOREVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375865November 23, 2020
SERVICE BRAKES
I WAS STOPPED AT A RED LIGHT, LGHT TURNED GREEN AND WENT TO PRESS THE GAS TO GO THRU THE LIGHT BUT CAR STALLED AND BRAKE LIGHT CAME ON. CAR BEHIND ME ALMOST RAN INTO ME AND HAD TO SWERVE TO MISS ME. I HAD TO TURN THE ENTIRE CAR OFF AT THE LIGHT, PUSH THE EMERGENCY BRAKE SYSTEM A FEW TIMES UNTIL TGE LIGHT WENT OFF BEFORE I COULD PROCEED THROUGH THE LIGHT. THIS HAPPENED 6-7 ADDITIONAL TIMES BEFORE I TOOK IT BACK TO THE DEALERSHIP. THE DEALORSHIP SERVICED THE CAR 1 WEEK PRIOR AND SAID NOTING WAS FOUND ON THE DIAGNOSTIC TEST. CAR HAS STOPPED, JUST QUIT WHILE DRIVING AND BRAKING SYSTEM LIGHT COMES ON. IT HAPPENS WHEN PARKED AND AT A RED LIGHT OR TRYING TO MOVE FORWARD OR WHILE DRIVING. VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375817November 22, 2020
ENGINE
THE VEHICLE STALLED AFTER PULLING OUT OF A PARKING SPOT. THE VEHICLE WAS DRIVING FINE BEFORE BEING PARKED. THE VEHICLE WAS TELLING US TO PUT IT IN PARK TO START AND IT TOOK 3 TRIES TO START IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375690November 21, 2020
ENGINE
THE VEHICLE STALLED WHEN GOING THROUGH AN INTERSECTION AFTER COMING TO A STOP. THE START/STOP WAS ENABLED AND VEHICLE STARTED UP THEN STALLED WHEN IN INTERSECTION. THE VEHICLE STARTED UP AFTER A FEW TRIES TO DRIVE OUR OF INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375118November 17, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION SHIFTS BACK N FORTH VERY BAD. ONLY 71,649 MILES. NEED TO FIX IT. PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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