Jeep Compass Complaints

4,014 consumer complaints on file.

#11386727January 5, 2021
ELECTRICAL SYSTEM
AT RANDOM ONCE THE VEHICLE IS CRANKED THE ODOMETER WILL BEGIN BLINKING AND NOT STOP UNTIL TURNED OFF. OUR CAR HAS BEEN RESET TWICE AND IT IS ONLY TEMPORARY. WAS TOLD THAT IT WAS A MOTHERBOARD THAT WAS 800$ TO REPLACE BUT IF CLEARING IT WORKS THEY WOULD CLEAR IT UNTIL IT BECAME AN ISSUE. WELL TO ME ITS AN ISSUE ON A TWO YEAR OLD CAR THAT THE MOTHERBOARD TO THE CAR ISN'T WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386407January 4, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
STOP AT A STOP SIGN. I WENT TO PROCEED AND THE ENGINE TURNED OFF. TOOK ABOUT 2-3 MINS TO GET IT TO RESTART. THE STOP/START INDICATOR DISPLAYED FOR SERVICE ON THE SCREEN AND A YELLOW LIGHT WITH AN A POPPED ON AND THEN WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385549December 30, 2020
ENGINE
THIS 2015 JEEP COMPASS HAS HAD MULTIPLE DEFECTS UNTIL NOW: 1. IN AROUND MID 2015, THE 4 WHEELS LIGHT KEPT TURNING ON AND NOT ABLE TO BE TURNED OFF, THEN I SENT IT TO THE DEALERSHIP TO FIX IT, WHICH COST ME A FEW HUNDREDS OF DOLLARS. THE DEALER TOLD ME THAT THE ELECTRIC WIRE WITHIN THE ENGINE BOX WAS NOT IN GOOD SHAPE AND NEED TO BE REPLACED. 2. AT THE END OF 2017, THE CAR WAS SUDDENLY SHAKING HEAVILY AND JERKS WHILE ACCELERATING, AND A CONTINUOUS MUFFLED AND HOLLOW SOUND CAME OUT FROM THE ENGINE BOX. AND THE ENGINE WARNING LIGHT WAS ON. I SENT IT TO THE DEALER FOR A FIX, AND THE FEE WAS PAID BY THE DEALER THEMSELVES. LATER THEY TOLD ME THAT THEY REPLACED THE TRANSMISSION FOR MY CAR. 3. IN THE MID OF 2020, THE CAR WAS NOT ABLE TO SHIFT FROM THE PARK(A SHIFTER STUCK IN PARK) WHEN IT WAS IN THE SURFACE PARKING OF MY APARTMENT. SO I HAD TO SEND IT TO THE GARAGE TO HAVE A FIX, WHICH COST ME A FEW HUNDRED MORE DOLLARS, AND SOME OF ITS ELECTRIC WIRED WITHIN THE ENGINE BOX WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385525December 29, 2020
ENGINE
CAR BURNS A LOT OF OIL, WILL SHUT DOWN WHILE DRIVING. WILL ALSO SAY SERVICE TRANSMISSION WHEN IDLING FOR 5 MINUTES & NOT ALLOW ME TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385284December 28, 2020
VISIBILITY/WIPER
DRIVER SIDE WIPER BLADE FELL OFF WHILE DRIVING IN A SNOW STORM, RESULTING IN WIPER ARM SMACKING BACK AGAINST WINDSHIELD AND CRACKING GLASS. HAD TO GET WINDSHIELD REPLACED AND NEW WIPER BLADES. VERY DANGEROUS. PROFESSIONALLY INSTALLED REPLACEMENT BLADE ALSO FELL OFF DURING USE DURING RAIN STORM ON CHRISTMAS EVE, LEAVING ME STRANDED ON SIDE OF HIGHWAY. WHY IS THIS NOT INCLUDED IN RECALL WITH 2019 /20 MODELS? VERY VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385343December 28, 2020
POWER TRAIN
DANGEROUSLY DROPPING INTO LIMP MODE WITHOUT WARNING OR ABILITY TO OVERRIDE FOR SAFETY. EARLY FULL SYSTEM TRANSMISSION FAILURE WITHOUT NO OPTIONS FOR REPAIR. FINALLY DIED BY MAKING WHINING NOISE, GOING INTO LIMP MODE AND STAYING THERE. THE EXCESSIVE COST OF REPLACING THE TRANSMISSION MAKES IT NOT COST EFFECTIVE. ONLY OPTION IS TO REPLACE THE VEHICLE ALTOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384723December 23, 2020
POWER TRAIN
MY STRUTS AS WELL AS 2 OF MY COUSINS WITH THE SAME MAKE AND MODEL JEEPS HAVE ALL BEEN A PROBLEM. SO THERE HAS TO BE AN ISSUE WITH JEEP COMPASS STRUTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384144December 18, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE RANDOMLY OVERHEATS THEN GETS BACK TO NORMAL. VARIABLE VALVE ACTUATOR FAILED. AND ALSO CAUSING MULTIPLE CYLINDER MISFIRE. SWISHING NOISE OCCURS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384052December 18, 2020
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED WITHOUT WARNING. THE CONTACT NOTICED THE FRONT AND REAR CROSS MEMBERS WERE RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE CROSS MEMBER WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANDERSON CHRYSLER DODGE JEEP RAM (5711 E STATE ST, ROCKFORD, IL 61108, (815) 229-2000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383918December 17, 2020
ENGINE, UNKNOWN OR OTHER
MY VEHICLE IS STALLING AND THE OIL ON THE VEHICLE IS BEEN CONSUME RAPIDLY I TOOK MY CAR AND TOLD THE DEALER THAT THIS IS NOT NORMAL THEY ASKED ME TO PLEASE TAKE IT EVERY TIME THE ENGILE OIL LIGHT WILL COME ON WHICH IT'S VERY OFTEN. ENGINE OIL MONITORS FAIL TO ENGAGE PRIOR TO ENGINE STALLING- I WAS GETTING ON THE HIGHWAY WHEN MY CAR STARTED STALLING LUCKLY NO ONE WAS BEHIND ME AND I REACHED OUT TO THE DEALER AT CHRYSLER IN ELGIN IL - THEY HAD ME DROP MY VEHICLE AND OFFER ME A RENTAL. CLAIMING THAT THEY WILL CONTACT CHRYSLER - JEEP TO GET MY ENGINE REPLACE OR FIXED THE ISSUE SINCE THEY MENTION. I WAS TOLD THAT THERE A NUMEROUS CUSTOMER WITH THE SAME ISSUE VEHICLE AT RISK OF SUDDEN ENGINE STALLING WITHOUT WARNING,' THE JEEP COMPASS CLASS ACTION LAWSUIT ALLEGES. BUT TODAY I WAS NOTIFY TO RETURN THE RENTAL BACK AND THAT I MUST DRIVE MY CAR AND TAKE IT TO THE DEALER ONCE I REACH 1,000 MILES I TALK TO RACHEL THE ASSISTANT MANAGER TO PROVIDE ME WITH THE REF# NUMBER AND PROOF THAT SHE CONTACTED JEEP AND SHE DECLINE STATING SHE DIDNT GET ONE. -- I ON THE OTHER HAND WENT ONLINE AND FILE A COMPLAIN WITH JEEP CORPORATE OFFICE ONLINE AND RECEIVED A REF # RIGHT AWAY.. ( WHICH IS WHY I DON'T BELIEVE THE ASSISTANT MANAGER AT ELGIN CHRYSLER.. SHE DOESN'T HAVE PAPERWORK OF IT OR ANYTHING) I'M STILL WAITING FOR A RESOLUTION OR HEAR FROM JEEP CORPORATE OFFICE THIS IS MY REFERENCE # 77965874
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383646December 16, 2020
UNKNOWN OR OTHER
I WAS DRIVING AND ALL DASH LIGHTS LITE UP AN MY JEEP SHUT OFF. ONCE JEEP RESTARTED THE BATTERY LIGHT, ENGINE LIGHT, AND START/STOP LIGHT REMAINED ON. WE REPLACED BOTH BATTERIES AND A HOOD PLUG WHICH SEEMED TO WORK. IT HAS BEEN 12 DAYS OR SO AND ALL 3 LIGHTS ARE BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383601December 15, 2020
ENGINE
EVERY TIME I FILL MY JEEP UP WITH GAS NOT EVEN 5 SECS AFTER I LEAVE THE ENGINE TURNS OFF. NOW THE CHECK ENGINE HAS POPPED UP ON MY DASHBOARD. I RAN A CODE READER AND IT FOUND CODE P0420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383316December 14, 2020
FUEL SYSTEM, GASOLINE, ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING, DUE TO AN OIL LEAK. THE CONTACT HAD TAKEN THE VEHICLE TO SPITZER CHRYSLER DODGE JEEP RAM CLEVELAND (13001 BROOKPARK RD, BROOK PARK, OH 44142) ON SIXTEEN SEPARATE OCCASIONS FOR VARIOUS OIL CONSUMPTION TESTS HOWEVER, THERE WAS NO RESOLUTION TO THE ISSUES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS A KNOWN ISSUE. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383142December 12, 2020
SERVICE BRAKES, ENGINE, STEERING
MAKING A LEFT TURN TO ENTER EXPRESSWAY MY VEHICLE PARKING BRAKE CAME ON BY ITSELF STALLED VEHICLE WAS ABLE TO FINISH THE TURN AND PULLED OFF TO SIDE OF ROAD. WEEK LATER TODAY PULLED UP TO RED LIGHT PARKING BRAKE CAME ON VEHICLE STALLED TOOK A WHILE TO RESTART . I AM FEARFUL OF GETTING INTO AN ACCIDENT. TAKING TO DEALERSHIP ON TUESDAY DEC.15 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383086December 11, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2012 JEEP COMPASS ENGINE SHUTS DOWN WHILE DRIVING ON CITY STREETS AND COUNTY ROADWAYS. LOSS OF POWER AND STEERING CONTROL. ENGINE WILL CRANK AGAIN AFTER WAITING FOR A FEW MINUTES. CHECK ENGINE LIGHT COMES ON PRIOR TO SHUTTING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383105December 11, 2020
POWER TRAIN
MY CAR POWER TRAIN WENT OUT AS I ONLY HAVE THE CAR FOR 11 MONTHS AND TRANSMISSION IS NOT WORKING WELL I WAS DRIVING HOME AND THE CAR RPM WAS GOING TO 6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382863December 10, 2020
AIR BAGS
THE AIR BAG LIGHT REMAINS ON AND IT CHIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382934December 10, 2020
ENGINE
PCV VALVE IS FAILING. CAR IS BURNING OIL AND CAUSING LOW OIL PRESSURE. CAR WILL STATE LOW OIL PRESSURE WITH THE LIGHT COMING UP ON THE DASH FOR LOW OIL PRESSURE NOTIFICATION. CAR WILL POWER DOWN AND ENGAGE PARKING BRAKE AND DIE. THIS HAPPENS WHILE CAR IS DRIVING. CAR TAKES MULTIPLE TIMES TO START BACK UP BECAUSE DOES NOT HAVE ENOUGH OIL. HAD SIMILIAR DIAGNOSED ISSUE COVERED BY CHRYSLER IN ANOTHER CAR THAT WAS PURCHASED. SAME SYMPTOMS AND IT WAS PCV VALVE FAILURE. THIS IS DANGEROUS. CHRYSLER FIAT SHOULD ISSUE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382797December 9, 2020
ENGINE, UNKNOWN OR OTHER
I HAVE A 2014 KEEP COMPASS WITH A 2.0L ENGINE AND FOR SOME TIME NOW IT HAS BEEN STALLING OUT REALLY BAD AND ALSO HAS PROBLEMS WITH WANTING TO START BUT TODAY ON DECEMBER THE 9TH AT ABOUT 5:30PM OR SO I WAS DRIVING DOWN THE INTERSTATE AT A HIGH SPEED OF ABOUT 80MPH WHEN I HAD NOTICED MY CAR WAS TRYING TO GET KINDA HOT SO I TURNED MY HEATER ON TO SEE IF THAT WOULD DROP THE TEMPERATURE GAUGE DOWN ANY WHICH MIND YOU IT DID NOT BUT INSTEAD I LOST ALL ENGINE POWER AND ALSO ACCELERATION AS WELL AND WHEN I WOULD GIVE GAS IT WOULD NOT DO ANYTHING BUT RISE MY RPMS TO EXTREMELY HIGH LEVEL SO THE ONLY THING I KNEW TO DO WAS GET IT OFF OF THE ROAD AS QUICKLY AS POSSIBLE. WHAT'S CONCERNING ME THOUGH IS THAT THEIR IS A RECALL ON MY CAR BUT WITH A 2.4L ENGINE NOT THE 2.0L BUT WHEN I WAS READING THE RECALL FOR SAID ENGINE TYPE THE EXACT SAME SYMPTOMS APPLIED TO WHAT MY CAR DID TODAY SO I'M WONDERING IF THAT RECALL SHOULD BE APPLIED TO THE 2.0L ENGINES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378440December 8, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, POWER TRAIN
AUXILIARY BATTERY IN THIS CAUSING MAJOR OTHER ISSUES WITHIN THE CAR. CAUSING POWER TO TRANSMISSION TO BE DELAY AND RESULTING IN BOTH YOUR CHECK ENGINE AND CHECK TRANSMISSION LIGHTS TO BE ACTIVATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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