Jeep Compass Complaints

4,014 consumer complaints on file.

#11493922November 17, 2022
ELECTRICAL SYSTEM
Vehicle has shut down while driving during three separate occasions between 2021 and 2022. While driving, the vehicle flashed a message across the dashboard stating wording about the Electric system and the coolant levels went up, the car stopped for a few seconds, the parking brake came on, radio went off (car powered down) then everything went back to normal. The coolant levels went down, the message disappeared, and I proceed to driving to my destination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493752November 16, 2022
ELECTRICAL SYSTEM, ENGINE
I was driving my daughter to school going 25-30 miles per hour and the car engine shut off as we were moving on the road. I didn’t realize it was off until I couldn’t move the steering wheel. The car stopped in the middle of the road disrupting traffic. The lights on the dashboard were on but the engine wouldn’t start. The dashboard message said “place the car on Parking, press the break and push the button to turn on the car”. I attempted several times to place the car in Parking but it wouldn’t recognize the shift. Finally after several harsh attempts of going from Drive to Parking on the shift, the lights went off and the car recognized being on Parking. I was able to turn the car back on and drove it to the dealer. This is the second time that the car shuts off, the first time I wasn’t driving it though. It stopped working while warming up with the Auto Start feature and parked. It was asking for the same “to place the car on parking” but the car was already on parking. Eventually we unplugged the battery and plugged it back on and after 20ish minutes the car turned on again. No code was detected by their computer scanner. Mechanic claimed I may just need oil. No diagnosis as of today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493576November 14, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
Numerous times while driving at a low speed the EMERGENCY Brake suddenly came on for no reason. Car lost all ability to accelerate or brake at all. Had to be shut down multiple times to clear system to function again. Extremely dangerous in traffic for this to happen. Car has only 10000 miles and is maintained in every aspect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493338November 13, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My car will flash a "Coolant Temperature Too High" message, vehicle shuts itself down. There is no way it’s too hot and it is really unsafe for my car to just shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493230November 11, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
1. The car will stall while driving at highway speeds and/or will turn on the emergency brake after stopping due to a stop sign or traffic. Yes this is available for inspection. 2. Not as of yet, Jeep said it was a battery problem. 3. The vehicle has been inspected by Jeep. 4. There were no signs or symptoms of the problem prior to failure. It occurred from one day to another and has not stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493188November 11, 2022
UNKNOWN OR OTHER
Digital display in the center instrument panel can't be seen in daylight. There was not a ambient light sensor input to control the display backlighting for daylight. This missing sensor causes digital display to default to night. So you are unable to see any warnings, gas, temp, menu, cruise control, etc. This display is also tied to the 7" screen and it causes that screen to not be programmable as well. S2208000157 has no replacement part, no remedy. I am driving a unsafe, defective vehicle that can not be repaired. This is documented in the letter I was given by the Service department at Jeep in Foley AL. Jeep Service, Jeep Wave, BBB, lemon law attorneys all say this needs to be resolved by the dealership. They aren't doing anything and consumers need to be aware. I have a video of the screen but it will not upload.mov
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493177November 11, 2022
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has two dangerous issues: 1) It brakes unexpectedly and for no reason during drive. This has happened to me at least 3 times while driving on the freeway without any cars close in front or around me. Bells and whistles just go off all of a sudden and vehicle brakes for no legitimate reason, throwing me forward. 2) This vehicle stalls while driving. This has happened to me 6 times. Engine just falls dead while in drive. I have to put it in park and restart the engine. This could get me killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493021November 10, 2022
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, SERVICE BRAKES
My car lost acceleration on nj Garden state highway driving 65 miles. Luckily I was driving in the right lane as this happened. I quickly flashed my hazards as soon as I noticed, to alert drivers behind me. My car slowly moved onto the side of the highway. My breaks would not fully stop the car. It finally stopped on its own luckily. I stayed on the side of the road for about a few good long mins trying to figure out what to do or WHO to call. I then tried turning on the car again to see if it would start. It turned on and the oil warning blinked for like one second. That was it. Never stayed on like other cars do. Not one warning beforehand. From my experience of owning other cars, if your car is running low on oil, a warning light comes on and stays on until the oil is changed. Not this car, only this one second. I was heading into nyc and I just prayed my car wouldn’t shut down on me again until I got to my destination. Luckily got home safe and made an appointment to a mechanic. They told me my car consumes more oil than the average car and therefore I would have to change it more frequently. This is the reason my car malfunctioned. How is this safe? Especially that the car doesn’t give a warning, this has given me so much anxiety. I could have gotten into a major accident. Now I have to guess whether I’ve driven x amount of miles and now I have to change the oil. Such a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493028November 10, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
About two weeks ago got to my destination ok. As I was leaving I tried to start the car and the brake pedal was hard to push. The car would not start but it would turn on. Nothing was left turned on before I started it. I looked at the voltage and it said 12.0. I kept turning on and off and the car would not start just turn on(radio and lights). Finally said maybe a jump would help. I found someone who could jump my car and it finally worked. Voltage went up to 14.2. My battery was changed exactly one year ago by a jeep dealer. Then this week I was driving on a local street and at a red light I stepped on the accelerator to go, the run stop feature stalled my car and shut it down. My breaks went hard, the voltage went down again. I was stuck on the street. I turned my hazards on to notify other cars. My son was in the car with me too. My anxiety level shot up. Ive had one too many issues with this car. I left the car off for about 10 mins and tried starting it again. Finally it turned on, weak, and all the lights went wonky but then it got stable and started running. I prayed that I get home safely. I did, and made an appointment to the service dealer. It is at the shop right now and they are trying to diagnose my car. Definitely a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493033November 10, 2022
SUSPENSION
I was driving on a local street when all of a sudden I started hearing a rattling sound coming from the front of the car. Next day, I took it to a mechanic. They notified me the struts needed to be replaced. Struts replaced and fine for awhile. 2 months later im on the highway heading to work. I hear the same sound starting again. I take it back to the same mechanic. They say the sway bar link needs to be replaced. Since I was just there they would replace at no charge, but I would have to pay labor fees. I didn’t care. Just wanted my car fixed. My car is my livelihood. I use it for work. Single working mother here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492918November 9, 2022
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
11/9/2022 2016 jeep compass shaking and shuts off randomly, won't reverse , turning off and on engine fix the issue for a few minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492964November 9, 2022
ENGINE, POWER TRAIN
The contact owns a 2018 Jeep Compass. The contact stated that after starting the vehicle, while driving at various speeds, the transmission temperature warning light was illuminated. The contact also stated that when the gear shifter was shifted into reverse(R) or drive(D), the vehicle was jerking. The vehicle was taken to a local dealer on three different occasions; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492688November 8, 2022
EXTERIOR LIGHTING
Recently purchased this 2018 Jeep Compass. Screen display brightness is blinding at night. Asked dealer about NHTSA Safety Recall T70/NHTSA 17V-740. Dealer said recall had been performed and only option was to replace instrument cluster at over $1000 parts & labor. This is not acceptable for an issue clearly described in the NHTSA Recall. There needs to be a reflash or software or sensor update. I cannot confirm what actions were actually taken by the dealer. Contacted FCA corporate and was told nothing further can be done. The cockpit central display is blindingly bright at night and is a safety hazard to driver and other motorists. It cannot be adjusted. The dealer was able to reproduce the issue but says recall performed and nothing further can be done. There were no warnings or messages with this issue as it is a defect or malfunction in components. If this cannot be resolved, I will simply trade the vehicle in as this should be the manufacturer's responsibility to correct this very unsafe situation. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492297November 4, 2022
UNKNOWN OR OTHER, POWER TRAIN, ELECTRICAL SYSTEM
My 2018 Jeep Compass, Limited stalls out as I am driving. The headlights have never worked and when they do work they are intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492324November 4, 2022
ELECTRICAL SYSTEM
Auto start stop system error. Also initiated a check engine light, right turn signal not working, brake lights stopped working, and parking light stopped working. Safety issue because inoperation of lights poses issue with other drivers. Vehicle has 17,500 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491902November 2, 2022
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
Daughter was driving. Came to a stop sign, proceeded through after stopping and the the car's accelerator wouldn't work and the car stalled in the middle of the intersection. She had to turn if off and it started back up after a few "weird" sounds. Took it to a shop we trust, they checked it quickly and couldn't find a reason. Checked the battery:fine. Checked the oil: was low, told to return soon for oil. This incident was repeated the next day. She stopped driving it, dropped it off at the same shop. The shop inspected throughly, found to have no oil in the engine. Have been advised to add oil to this car every 1000-1500 miles to keep it safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491951November 2, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Display on dash is stuck in "night mode", during the day I can not see my speedometer nor my gas gauge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491729November 1, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The vehicle was taken in for a recall of the catalytic converters and PCM software, July 2019. May 2021, while driving at highway speeds the transmission temperature light illuminated and an un-commanded deceleration occurred to about 10 mph, it would go no faster got to the nearest off ramp and to a rest area sat for an hour, then the vehicle performed normally. May 13, 2021, took the vehicle to the repair facility no trouble codes were set but they replaced the transmission filler tube. A few days later the light illuminated again but no adverse driving conditions occurred. June 18, 2021, at highway speeds the vehicle decelerated to 10 mph a service engine light illuminated a transmission overtempt light also and made it home about ten miles at no more than 10mph, 19 aug 2022 drove the vehicle at a few mph to my local Jeep dealer for check engine and no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491848November 1, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
My Jeep has had intermittently headlight issues, along w/ blind spot not working on driver side, + start/stop doesn’t work. I’ve had the headlights replaced, didn’t work. Been told that because issue isn’t happening when in dealers care, then they can’t fix for other issues.  this didn’t start happening until UCONNECT bricked my radio system with an update and I had to get it repaired (took two months) — I firmly believe it’s a electrical issue that stems from that but nobody (Jeep) is listening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491554October 31, 2022
ENGINE, ELECTRICAL SYSTEM
Car is stopping while driving at highway speed (second time in a little over a month). Car was taken to Spartanburg dodge after first incident. They claimed it was due to unknown factor and then claimed it was low on oil, which was not true as there was no warning or low oil warning. this car belongs to my daughter and the dealerships think that women are not knowledgeable enough to know of the oil situation. On public forums, there are many sites telling of exact problem and the dealerships will not take responsibility for the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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