Jeep Compass Complaints

4,014 consumer complaints on file.

#11764065September 14, 2026
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2021 Jeep Compass. The contact stated that while driving 75 MPH, the vehicle unexpectedly stalled in the middle of the highway. The vehicle lost power, but was able to be restarted, and the vehicle drove in LIMP Mode to the dealer. The "D" on the instrument panel was flashing during failure, and there was an electrical odor inside the vehicle. The failure was a recurring failure. The dealer was unable to reproduce failure but serviced the auxiliary battery and reprogrammed the transmission; however, the failure persisted. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763542September 11, 2026
STEERING
My car has 84,000 miles. Noticed steering issues along with noises. Several Jeep Compass have had same issues requiring pinion and rack to be replaced. It was coming loose and a safety issue. The car is original owner and maintained. Tech able to isolate both noises, one coming from the steering rack and the other from the front suspension. Noise when car is in motion is down to the front steering linkages connected to the rack and pinion being loose. Recommend replacing the rack and pinion, then performing the four wheel alignment. Play in the front sway bar links are responsible for the noise heard when turning at lower speeds or to parallel park. Recommend replacing links. I own a Jeep compass there has been a recall on Jeep Cherokee same issue Jeep Cherokee models have been involved in a recall related to the pinion shaft. Is this like the ford pinto issue people have to complain to have a recall. Apparently more people have on the Cherokee than compass. I have seen the reports and people have complained on compass yet nothing is being done. I have a video from the mechanic showing the issue it’s a safety issue. In all my years owning and maintaining cars I have never had a steering issue which is alarming.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763625September 11, 2026
VEHICLE SPEED CONTROL
The contact owns a 2026 Jeep Compass. The contact stated that after releasing the parking brake and attempting to drive the vehicle, the accelerator pedal was depressed; however, the vehicle failed to immediately respond. The vehicle hesitated before suddenly driving forward. The contact stated that the failure occurred while driving forward and while attempting to reverse. During one failure, the vehicle almost struck a pedestrian. The vehicle was taken to the local dealer on several occasions, but the dealer could not determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763674September 11, 2026
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
I drove myself and my passenger to our destination without issue. After the vehicle was parked for approximately three hours, I started it and drove toward the exit lane leading to the main road. I stopped completely before exiting and was traveling approximately 10 mph as I crossed toward the leftmost turning lane. Suddenly, the dashboard displayed a “High Coolant Temperature” warning, the check engine light illuminated, and the accelerator pedal became resistant/unresponsive. The vehicle slowed to a stop and the engine completely shut off. Without me shifting the transmission out of Drive or selecting Reverse, the vehicle then began rolling backward on its own. The road was not inclined or sloped. The brake pedal and steering wheel became extremely hard to operate. I had no choice but to allow the vehicle to roll backward into the exit lane. I was extremely concerned that it could cause a collision or strike a pedestrian or building, seriously injuring myself, my passenger, or others. The vehicle eventually stopped, but it was left partially in the exit lane and partially in the main roadway. I was in the right-turn lane, and approaching traffic could not easily see my hazard lights due to the vehicle’s position. I exited the vehicle and opened the hood to signal that the vehicle was disabled. I attempted to shift into Neutral so the vehicle could be moved out of the roadway, but the emergency brake switch would not disengage. The only warning displayed before the incident was “Oil Change Required,” which had appeared approximately three weeks earlier. The vehicle was towed to the dealership. I have previously had similar breakdowns, and each time I was told the auxiliary battery had failed. After this incident, the dealership again stated that the auxiliary battery was the cause. I am skeptical that this adequately explains the vehicle rolling backward while still in Drive. I am reporting this incident so the underlying cause can be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763471September 10, 2026
UNKNOWN OR OTHER
The Jeep randomly said stop/safely vehicle will turn off soon and it quit and left me stranded at 11pm. I have taken it to several shops and no one seems to know how to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762553September 7, 2026
WHEELS, STEERING, SUSPENSION
The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been driving under normal driving conditions for the area; 95% highway driving. There haven't been any impacts to anything which could cause the alignment to fail this horribly so frequently. This is the only car I have ever owned that has ever needed an alignment three times in a one year timeframe. Independent service centers reproduced the first two times. The first time the mechanic informed me that it was mechanically impossible to get the car within Jeep's aligment specifications without aftermarket parts. Aftermarket parts were installed to get the vehicle within Jeep's aligment specifications due to the tires being replaced. I can personally visually inspect the tires and confirm excessive wear on 80,000 mile tires that I bought in April of 2026. The car will be taken into a dealership this time. This issue can cause the car to walk across the lane, harder than normal steering/controll, and loss of traction easier than normal on wet or slick surfaces. I can provide receipts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762479September 6, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle 2018 Jeep compass, 2.4 l tiger shark multi-air space safety defect summary, my vehicle is experiencing a severe recurring safety hazard causing unexpected vehicle stall and loss of power while driving at high speeds on the highway while operating normally the vehicle abruptly jerks and immediately forces itself into neutral or defensive lip mode leaving me unable to accelerate and placing me in immediate danger of a high-speed collision concurrently the dashboard displays severe failure messages including service electronic throttle control and service transmission the vehicle is also suffering from the documented 2.4 l tiger shark excessive oil consumption defect burning oil at a rapid pace and shutting down without a low oil warning indicator light additionally the coolant levels behave erratically causing the vehicle to falsely signal overheating and the vehicle has previously dropped six active safety recalls from its public then history without the mechanical defects actually being repaired the manufacturers temporary software patches have failed to resolve the structural engine and powertrain failures. I have also going to attach a screenshot of the six open recalls I found with my specific Vin number from the Kelley Blue Book website last July in 2025. And now searching my VIN number there’s no open recalls and this is very concerning. This has became a huge safety issue with me and I’ve tried reaching out to y’all before and y’all still have not tried to reach out to me, I’m taking it to the dealership this week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762492September 6, 2026
ENGINE
I am filing a safety complaint regarding my 2021 Jeep Compass Limited due to repeated coolant loss, overheating/high-temperature warnings, and eventual engine failure. The vehicle began losing coolant and required frequent refilling. The problem progressively worsened until coolant would immediately leak out underneath the vehicle when added. I paid approximately $1,400 to have the radiator replaced, but the same problem returned approximately two weeks later. The vehicle subsequently developed additional problems including shaking, a check-engine light, Cylinder 1 misfire, and diagnostic code P0117 related to the coolant temperature sensor/circuit. The vehicle also displayed a warning that the oil temperature was too high and the engine needed to cool down. The vehicle eventually became undrivable, and I believe the engine may have locked up. The progression from severe coolant loss and overheating to misfire, high-temperature warnings, and possible catastrophic engine failure is concerning. This vehicle is used to transport my children, including daily school transportation. I am concerned that a sudden loss of coolant, overheating, loss of power, or engine failure while driving could create a serious safety hazard. The radiator replacement did not resolve the underlying problem, which makes me concerned there may be a larger defect involving the cooling system, temperature control, or related engine components. I am requesting that NHTSA investigate whether similar coolant-loss, overheating, temperature-warning, and engine-failure problems are occurring in 2021 Jeep Compass vehicles and whether a safety defect may exist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762302September 5, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Screen glitching can’t use touch screen and rear view camera not available when screen is glitching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761218September 1, 2026
VEHICLE SPEED CONTROL
The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the failure, the vehicle crashed into a wall causing damages to the driver’s side front bumper. A Police report was filed at the scene. The failure mileage was 2,736.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11761145August 31, 2026
ELECTRICAL SYSTEM, ENGINE
There have been multiple instances where the engine has locked up in the middle of me driving (usually at stop lights) where the only fix is to completely shut the car off and on again which has resulted in me almost being in an accident. This poses an extreme safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760918August 31, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was towed from the scene. The dealer was contacted, and the camshaft sensor was updated; however, several weeks later the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760980August 31, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
The central Uconnect infotainment display completely failed, went black, and is entirely inoperable. Because the screen is dead, the rear backup camera fails to display an image when the vehicle is shifted into Reverse. This creates a severe safety hazard, drastically reduces rearward visibility, and places the vehicle in direct violation of Federal Motor Vehicle Safety Standard No. 111 (FMVSS 111) regarding mandated rear visibility.Furthermore, this total hardware failure completely locks out access to all internal vehicle safety, climate, and driving settings that are exclusively controlled via the touchscreen. The system failed prematurely roughly one year after purchase under normal operating conditions. This issue mirrors the symptoms of major backup camera recalls issued by Stellantis for newer model years, but my 2019 VIN is currently excluded. The manufacturer has quoted over $2,000 to repair this known component defect, which consumer data shows is linked to inadequate internal thermal management and overheating design flaws. I am filing this report to urge the NHTSA to investigate and mandate an expansion of the backup camera recall to include vulnerable 2019 vehicle batches. The Uconnect screen failure occurred simultaneously with a total loss of the Engine Stop/Start (ESS) system and a complete loss of illumination on the electronic gear shifter assembly, indicating a critical cascading failure within the vehicle's low-voltage electrical distribution network
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760658August 29, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION
Several safety warning lights continue to appear while driving. Car slows down on its own at times. Media screen glitches as well. Dealer has worked on the car about 4-5 times. Currently, the car is with the dealer for a 3rd straight week and they claim to not have any loaners. Dealer has continuously stated that the sensor needs to be kept clean, but this is just a distraction. These cars are not safe on the road and should all be recalled as lemons. The manufacturer is using subpar systems and master technicians have been unable to completely fix the issue. These issues began to appear before car had 8k miles. This issue is frustrating and scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760238August 28, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Warning message in dash stating that the drive mode is unavailable. Emergency and safety features are not functioning as they should. The emergency braking and forward collision warning doesn’t work. When driving, the warnings will go off independently and disengage. Byers Chrysler Jeep Dodge Ram dealership in Columbus serviced the vehicle May 2026-August 2026 with support from Stellantis replaced multiple components and the harness to repair the drive system, with all failed attempts to correct the problem. On August 10, 2026 the dealership returned my car to me, citing no repair available and that a software update should correct the issue. Dealership advises the car is safe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760368August 28, 2026
FUEL/PROPULSION SYSTEM, ENGINE
On August 25, 2026, my 2018 Jeep Compass equipped with the 2.4L engine became inoperable approximately five months after I purchased it. The vehicle had approximately 68,000 miles. An independent repair shop initially found no fuel pressure and replaced the fuel pump and spark plugs. The vehicle remained mechanically compromised, and testing showed only 99 PSI compression in cylinder 3. The shop recommended engine replacement at an estimated cost of $9,221.49. Jeep confirmed that the vehicle was associated with Customer Satisfaction Notification W20 concerning excessive oil consumption and potential engine stalling, as well as XB1, the 2.4L excessive-oil-consumption warranty extension. Jeep stated that XB1 expired on September 20, 2025. I am concerned that abnormal oil consumption or a related engine defect may have caused progressive internal engine damage and created a stalling or loss-of-power safety risk. I request that NHTSA document and investigate this failure. Jeep customer-care reference number: 97940025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760440August 28, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Safety defects: Forward collision braking system indicates OFF while driving automatic emergency braking unavailable related lane assistance failure history. This is intermittent safety system disablement. Fuel system: Fuel level gauge inaccurate. Gauge indicated almost empty, then after 81 miles of driving indicated half tank before refuel gauge increased while driving, should decrease. Risk of being stranded due to false reading. Vehicle was driven 81 miles from indicated empty to indicated half. Fuel consumption / range: Full-to-full test documented 81 miles driven between two complete fills second fill required 5.807 gallons calculated 13.95 MPG versus expected EPA rating of approximately 27/32 MPG. Range after full fill measured only 224.9 miles, then 206.9 miles on next full fill, versus expected approximately 364 miles for full tank. Range decreased 18 miles in 9 days despite full fills. Indicates excessive consumption. Parked fuel loss: While parked with odometer unchanged, indicated range decreased from 179 miles to 162.8 miles loss of 16.2 miles while vehicle not moving. Suggests possible evaporative system leak or fuel leak potential fire and stall hazard. Additional finding: While at dealer service since August 25 for same existing problems, technician identified additional gear seal / transmission seal leak repair order pending risk of loss of motive power. Request investigation for fuel level sender, fuel trim, evaporative system, forward collision system, and transmission seal leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760138August 27, 2026
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the infotainment center display intermittently was distorted, flashed on and off, and independently initiated calls; the contact stated that the failure occurred every time the temperature was warm and/or hot outside and inside of the vehicle and that when the air conditioner was on and/or it was cold outside the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the infotainment screen display was delaminated and that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759991August 27, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
To Whom It May Concern: I am writing to formally submit a complaint regarding my 2021 Jeep Compass, particularly concerning recurring mechanical, electrical, and safety-related problems that have created serious concerns about the vehicle's reliability and safe operation. The most concerning issue is the vehicle's unexpected stalling at low speeds, particularly associated with the 2.4L engine. Unexpected loss of power while driving at low speeds creates a significant safety concern because it can occur when entering intersections, turning, maneuvering through traffic, or attempting to accelerate from a stopped or slow-moving position. In addition to the stalling issue, I have experienced or am concerned about the following problems: 1. Transmission Problems The vehicle has demonstrated concerning transmission behavior, including: Rough or abnormal shifting Delayed acceleration Delayed engagement Unresponsive or delayed gear changes Hesitation when attempting to accelerate Behavior that may contribute to the vehicle unexpectedly losing power or momentum These symptoms raise concerns regarding the transmission's proper operation and the possibility that transmission performance may be contributing to the vehicle's stalling and delayed acceleration. 2. Electrical System Problems The vehicle has also experienced significant electrical concerns, including: Infotainment screen freezing or becoming unresponsive Battery becoming completely or significantly discharged after sitting overnight Suspected parasitic battery drain Random or unexplained dashboard warning lights Electrical/electronic systems intermittently malfunctioning These issues are particularly concerning because intermittent electrical problems can be difficult to diagnose and may affect other vehicle systems, including safety-related components. 3. Backup Camera and Safety Concerns I am also concerned about failures involving the vehicle's backup camera and safety-related wiring, including poten
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759558August 25, 2026
ELECTRICAL SYSTEM
Unknown. Vehicle has been inspected prior for electrical issues while under warranty. Dealer claims no issue. Backup camera does not work, vehicle temperature settings are not accessible on screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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