Jeep Compass Complaints

4,014 consumer complaints on file.

#11170317January 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THE VEHICLE WAS STOPPED AT A STOPLIGHT ON A CITY EXPRESSWAY AND WHEN THE LIGHT TURNED GREEN THE STOP/START SYSTEM FAILED TO RESTART THE ENGINE. IT ENGAGED THE PARKING BRAKE IN THE MIDDLE OF THE ROAD AND WOULD NOT ALLOW ME TO IMMEDIATELY RESTART THE CAR. AFTER SEVERAL ATTEMPTS TO RESTART THE CAR WITH TRAFFIC FLYING BY ME I WAS FINALLY ABLE TO RESTART THE CAR AND DISENGAGE THE PARKING BREAK. THIS HAS HAPPENED MULTIPLE TIMES AND MY DEALERSHIP SAYS THEY WILL NOT FIX IT BECAUSE THEY ARE WAITING TO RECEIVE A STOP START BATTERY FROM MOPAR. IT HAS BEEN ON BACKORDER FOR A MONTH AND THEY DONT HAVE A DATE WHEN IT WILL BE FIXED. THIS KEEPS HAPPENING AT LEAST ONCE A WEEK AND THEY DO NOTHING TO CORRECT THE PROBLEM. THE PROBLEM IS WITH THE START/STOP SYSTEM MADE TO CONSERVE GAS. THE SYSTEM SHOULD NOT LEAVE YOU STRANDED IN THE MIDDLE OF BUSY ROADS WHERE SOMEONE CAN SLAM INTO THE BACK OF YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170352January 16, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHEN THE CONTACT TOOK THE VEHICLE TO AUTONATION TOYOTA FORT MYERS (2555 COLONIAL BLVD, FORT MYERS, FL 33907, (239) 321-5413) FOR ENGINE REPAIRS, HE WAS INFORMED THAT THE REAR SUSPENSION CROSSMEMBER NEEDED TO BE REPLACED DUE TO CORROSION. THE CROSSMEMBER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170448January 16, 2019
SERVICE BRAKES
CONSTANT SQUEALING AND GRINDING NOISE AND HAS BEEN OCCURRING SINCE I'VE PURCHASED THE VEHICLE. MY VEHICLE NOW HAS 14028 MILES ON IT AND THE BRAKES STILL MAKES THIS NOISE WHEN COMING TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170128January 15, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SOUTH CHICAGO CHRYSLER JEEP RAM (7340 S WESTERN AVE, CHICAGO, IL 60636, (888) 470-4543) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,545.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169993January 14, 2019
STEERING
WIFE WAS DRIVING ON THE HIGHWAY WHEN CAR STARTED TO SWERVE FROM SIDE TO SIDE AND THE BRAKES LOCKED. SHE SMASHED INTO THE BARRIER AND WHOLE CAR WAS TOTALLED. DON'T EVEN KNOW HOW WE CAN GET COMPENSATION FOR THIS. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170054January 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CHECK ENGINE LIGHT CAME ON PAID $800 DOLLARS TO RESOLVE ISSUES, I AM STILL HAVING PROBLEMS WITH CHECK ENGINE LIGHT. A FEW SENSORS(OIL, HEATING ETC) WERE REPLACED, O2 SENSORS WERE REPLACED. I WAS TOLD THAT IT COULD BE THE VEHICLE'S COMPUTER SYSTEM. THIS IS CREATING A VERY SERIOUS HEADACHE PROBLEM. I TRIED WITH NUMEROUS CAR REPAIR SHOPS AND THEY DON'T SEEM TO PINPOINT THE PROBLEM. THEY CHECK THE CODES AND THEIR RESPONSE IS "IT APPEARS THAT THIS IS WHATS WRONG WITH IT, BUT THERE IS NO WARRANTY, THAT WE CAN RESOLVE THE ISSUES. ISSUES ARE HAPPENING WHILE DRIVING THE VEHICLE IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166743January 13, 2019
ELECTRICAL SYSTEM, ENGINE
CAR STALLS FOR NO REASON WHILE DRIVING. THE VIN SHOWS NO RECALLS, BUT CHRYSLER RECALLED VEHICLES FOR THIS PROBLEM IN DEC. 16, 2016 ( RECALL 16V907000), INCLUDING 2016 JEEP COMPASS. HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166437January 11, 2019
ENGINE
ENGINE JERKS AS IF IT'S A STALL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165963January 9, 2019
ENGINE
WHILE DRIVING AT VARIOUS SPEEDS, THE CAR WOULD SHUT OFF AND LOST CONTROL OF STEERING AND BRAKES. COMPONENT ENDED UP BEING A CRANKSHAFT POSITION SENSOR. CAR DID NOT THROW ANY CODES FOR APPROX 4 MONTHS TO HELP DETERMINE THE ISSUE AND WAS NOT ABLE TO BE RECREATED EASILY. EVENTUALLY A CODE SHOWING A FAILED COMPUTER AND FAILING TRANSMISSION CAME UP. FURTHER RESEARCH SUGGESTED REPLACING THIS COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166062January 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
PARKING BRAKE DOESN'T WORK AND THE STABILITY OF THE VEHICLE IS NOT GOOD IT WOBBLES AROUND TURNS AND I'M AFRAID THE VEHICLE WILL ROLL ONE DAY. THIS UNSTABLE CONDITION WILL HAPPEN ON THE CITY HIGHWAY AND CITY STREETS WHILE IN MOTION DRIVING. I PUT ON THE PARKING BRAKE AND IT DOES NOT STOP THE VEHICLE BECAUSE I CAN DRIVE IF I FORGOT I PUT IT ON WITHOUT ANY PROBLEMS AND I'LL HEAR THE BEEPING GO OFF AND PUT MY PARKING BRAKE ON. I FEEL AS IF ONE DAY TO SCHOOL MY VEHICLE WILL ROCK UNSTABLE AND CAUSE ME TO WRECK EVEN THOUGH I AM VERY CAREFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166089January 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BERGLUND CHRYSLER JEEP (2525 FRANKLIN RD, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166121January 9, 2019
FUEL/PROPULSION SYSTEM
THERE'S A FUEL ISSUE, AS YOU TOP OFF THE GAS DRIVE IT A HALF A MILE THE CAR JERKS AND SHUTS OFF STEERING WHEEL LOCKS UP, AFTER A FEW TIMES OF IT HAPPENING AFTER FUELING THE CAR UP. ITS DANGEROUS AND A SAFETY ISSUE. LOOKED IT UP AND A BUNCH OF PEOPLE WITH MY MODEL HAD THE SAME ISSUE AND IT HAS TO DUE WITH FUEL GETTING IN THE EVAP CHAMBER WHICH REQUIRES A FULL TANK REPLACEMENT REPORTED FROM MULTIPLE OWNERS OF MY MODEL. WHICH IS AN EMISSIONS AND SAFETY ISSUE. ITS IN MOTION LESS THAN A MILE AFTER FUELING COMPLETELY WHEN IT JERKS THEN STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165812January 8, 2019
ENGINE
I HAVE A 2016 JEEP COMPASS AND IT RANDOMLY JUST TURNS OFF WHILE I AM DRIVING IT. MY CAR HAS 55,000 MILES ON IT. WHEN IT FIRST HAPPENED IT HAD A CODE FOR A CRANK SENSOR AND I WAS TOLD IT REQUIRED AN UPDATE. THE UPDATE DID NOT CHANGE A THING. MY CAR WAS STILL TURNING OFF AT RANDOM TIMES. THIS LAST TIME IT TURNED OFF AT A RED LIGHT AND WHILE IN DRIVE BEGAN TO ROLL BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. ONCE I STOPPED THE CAR, PUT ON MY FLASHERS, AND HAD IT IN PARK MY JEEP COMPASS WOULD NOT START AGAIN. I THEN HAD TO FLAG DOWN A POLICE OFFICER TO HELP WITH THE TRAFFIC AROUND ME. MY CAR EVENTUALLY STARTED AND I DROVE IT RIGHT TO THE JEEP DEALER WHO TOLD ME THERE WAS NO CODES AND NOTHING WRONG WITH MY CAR, WHICH CLEARLY THERE MUST BE PROBLEM. I DO NOT FEEL SAFE FOR MYSELF OR OTHERS WHILE DRIVING THIS CAR. CHRYSLER NEEDS TO FIX THIS PROBLEM. THERE HAVE BEEN MANY PEOPLE ON THIS SITE COMPLAINING OF THE SAME EXACT PROBLEM. 2016 JEEP COMPASS HAD A RECALL FOR THE CRANK SENSOR BUT MY CAR DID NOT FALL UNDER THIS RECALL BUT CLEARLY IT SHOULD HAVE. THIS IS MY 3RD TIME AT THE CHRYSLER DEALER WHO HAVE BEEN UNABLE TO RECREATE THE PROBLEM I HAVE BEEN EXPERIENCING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165336January 5, 2019
ELECTRICAL SYSTEM
2018 JEEP COMPASS LIMITED BOUGHT BRAND NEW WOULD NOT START WITH APPROX. 240 MILES ON IT. WAS PARKED IN MY GARAGE. CALLED DEALER, WAS TOLD TO CALL ROADSIDE ASSISTANCE. CAR STARTED AFTER SOME TIME, CANCELLED ROADSIDE ASSISTANCE. I DROVE CAR TO DEALER WHERE I BOUGHT THE CAR. THEY DID DIAGNOSTICS, SAID IT WAS SOFTWARE AND SAID CAR SEEMED TO FIX ITSELF. I DROVE CAR HOME THAT SAME DAY. SECOND TIME ,SAME ISSUE, CAR WOULD NOT START WITH APPRX. 3600 MILES . I HAD JUST COME OUT OF THE SUPERMARKET. CALLED DEALER WHERE I BOUGHT THE CAR, CALLED JEEP ROADSIDE ASSISTANCE, WHO LEFT ME SITTING IN THE COLD FOR ABOUT TWO HOURS. COLD AND VERY ANGRY I CANCELLED THAT TOW AND USED MY TRIPLE AAA AND MY LOCAL TOW GUY,(WHO HAD THE JEEP LOADED ON THE FLATBED IN HALF AN HOUR) AND DROVE ME AND MY JEEP TO MY DEALER. SERVICE IS TRYING TO FIX THE CAR. THEY HAVE HAD IT FOR 3 DAYS NOW AND THROUGH THE WEEKEND. JEEP PROVIDED A RENTAL FOR 1 WEEK. THIS IS A SAFETY ISSUE. I NO LONGER FEEL SAFE WITH THIS CAR. HOPING THEY CAN FIX IT OR IT IS MAYBE A LEMON. BOTH TIMES THE CAR WAS PARKED. I HAVE NEVER HAD A CAR LEAVE ME STRANDED LIKE THIS. I DO HAVE A CASE FILE WITH JEEP AND WAS TOLD SOMEONE WOULD GET BACK TO ME IN 1 BUSINESS DAY. THAT DID NOT HAPPEN, I CALLED THEM BACK AND WAS TOLD I WAS GIVEN INCORRECT INFORMATION AND THAT ACTUALLY THEY WOULD GET BACK TO ME IN 24-48 HOURS. SO, I BETTER GET A PHONE CALL OR E-MAIL ON MONDAY. JEEP KNOWS ABOUT THIS ISSUE. I THOUGHT I WAS BUYING A SAFE CAR.. I DON'T FEEL THAT WAY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165770January 4, 2019
ENGINE
MY CAR CONTINUALLY SHUT DOWNS WHILE DRIVING! THIS IS VERY UNSAFE AND HAPPENS WHILE I AM DRIVING ON THE PA TURNPIKE CRUISE CONTROL SET. NO WARNING NO SOUND, THE CAR DOES NOT OVER HEAT. THE CAR JUST SHUTS DOWN. I IMMEDIATELY CALLED MY LOCAL JEEP DEALER FIRST TIME IT HAPPENED, AT APPROX 3:15 AM IN THE MORNING AND LEFT A MESSAGE. I DROPPED MY VEHICLE OFF 2 DAYS LATER (I BELIEVE) AND BY THAT TIME IT WAS JUMPING AS WELL WHEN INCREASING SPEED OR COMING AROUND CORNERS. THEY STATED THEY COULD NOT REPLICATE THE ISSUE. I WENT TO THE DEALERSHIP AND WENT OUT WITH THE SERVICE MGR AND REPLICATED THE ISSUE. CAR DID NOT STALL AT THAT TIME AND I WAS TOLD WITH NO CODES, OR NOT BEING ABLE TO REPLICATE THE ISSUE THEY CANNOT DETERMINE THE CAUSE. SPARK PLUGS REPLACED $300 LATER NO JUMPING BUT CAR IS STILL STALLING!!!!!!! THIS IS A VERY UNSAFE SITUATION. MY CAR IS CONTINUING TO STALL WHILE DRIVING TO WORK IN THE EARLY AM 3AM ON THE PA TURNPIKE. I COULD BE KILLED BY TRACTOR TRAILER. AGAIN THIS AM, I HAD CRUISE CONTROL SET AT 65 MPH - CAR STALLED NO WARNING!. THANKFULLY I WAS IN THE RIGHT LANE AND COASTED TO THE SHOULDER. PUT MY CAR IN PARK, TURN THE KEY TO OFF AND ATTEMPTED TO RESTART MY CAR - NOTHING!! WOULD TURN BUT NOT START, WAITED APPROX 1 MINUTE AND TRIED AGAIN, SAME THING WOULD NOT START. WAITED ANOTHER MINUTE,TRIED AGAIN AND THE CAR STARTED AND NOW THE SERVICE ENGINE LIGHT IS ON. I DROVE TO WORK AT 55 MPH WITH FLASHERS ON - TOTALLY UNSAFE ON THE PA TURNPIKE. I CALLED MY DEALER IMMEDIATELY AND LEFT ANOTHER MESSAGE FOR THE SERVICE MGR AROUND 3AM THAT THIS HAPPENED AGAIN. HE ADVISED TAKE TO AN AUTO ZONE TO HAVE THE CODE CHECKED SINCE THEY DO FOR FREE. I HAVE NO CONFIDENCE IN THIS CAR-I DRIVE ALMOST 2 HRS TO GO TO WORK I AM SO SCARED OF THIS CAR AND AFRAID I AM GOING TO GET KILLED ON THE TURNPIKE BECAUSE OF THIS. WILL GO TO AUTOZONE CALL JOE,AND ATTEMPT TO GET HOME TO DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165833January 4, 2019
STRUCTURE:BODY
2 WEEKS AGO PURCHASED A 2007 JEEP COMPASS. SOME RATTLING UNDER NEATH WHEN DRIVING SO TOOK IT TO A MECHANIC. THEY HAD IT HOISTED UP AND FOUND A MINOR ISSUE. BUT THE MECHANIC POINTED OUT THE FRONT CROSSMEMBER/SUBFRAME WAS RUSTED OUT. HE SAID IT NEEDS TO BE REPLACED BECAUSE IT IS A SERIOUS SAFETY ISSUE. LOOKED ONLINE AND THIS IS A COMMON PROBLEM WITH JEEP COMPASS AND PATRIOTS FROM 2007 AND ON. I WAS QUOTED $1600 FOR REPLACEMENT. I CALLED CHRYSLER/JEEP HEADQUARTERS AND SAID THEY WERE AWARE OF THE ISSUE AND HAD AN EXTENDED WARRANTY BUT MY VEHICLE IS NOT COVERED!!!!! I TOLD THEM IT SHOULD BE COVERED NO MATTER WHAT BECAUSE THEY USED CHEAP AND WEAK STEEL WHICH CORRODES FASTER IN NORTHERN CLIMATES DUE TO SALT USE ON ROADS AND IT IS A HUGE SAFETY ISSUE!. THE ENGINE COULD FALL OUT, THE SUSPENSION COULD GIVE OUT WHILE DRIVING AND CAUSE AN ACCIDENT. THEY KEPT REPEATING "PAST EXTENDED WARRANTY". MY 1997 JEEP GRAND CHEROKEE JUST DIED 2 WEEKS AGO AND I NEVER HAD FRAME ISSUES WITH IT. I LOVED MY GRAND CHEROKEE, IT WAS WELL BUILT AND LASTED FOR 21 YEARS! I AM SO DISAPPOINTED WITH CHRYSLER JEEP RIGHT NOW. THEY WENT FROM BUILDING QUALITY PRODUCTS TO CHEAP AND EXPENSIVE. THEY KEPT REPEATING "PAST WARRANTY"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164648January 2, 2019
ENGINE
"TAKATA RECALL" EXCESSIVE CONSUMPTION OF OIL, THE PROBLEM I'M HAVING IN MY 2018 JEEP COMPASS IS I'M CHANGING MY OIL EVERY 3,000 MILES AND BEFORE I REACH THE 3 000 MILES I HAVE TO BUY 2 QUARTS OF OIL, AND I'M USING 100% SYNTHETIC OIL. MY MILEAGE IS 8230.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164169December 31, 2018
ENGINE
I WAS DRIVING DOWN INTERSTATE 75 ON CHRISTMAS EVE WITH MY PARTNER AND OUR DOG WHEN MY VEHICLE COMPLETELY STALLED. LUCKILY, WE WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT IT WAS TERRIFYING DUE TO THE ABRUPTNESS OF THE STALL AND THE VEHICLES BEHIND US STILL GOING A NORMAL SPEED. WE HAD IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT 3 MONTHS PRIOR AND THEY DIAGNOSED THE ISSUE AS THE WIRING HARNESS FOR THE CPS. TO MAKE MATTERS WORSE, THE DEALERSHIP INSISTED ON CHARGING $305 FOR THE PART AND LABOR. OVERALL, THIS HAS BEEN AN EXTREMELY DISAPPOINTING EXPERIENCE WITH JEEP DUE TO THE TERRIFYING EXPERIENCE ON THE INTERSTATE AND THE PRICE GOUGING BY THE DEALERSHIP. I WILL BE WORKING TO SELL THIS JEEP AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164053December 30, 2018
POWER TRAIN
TWO HOURS INTO HIGHWAY DRIVING, TRANSMISSION OVERHEATED AND WOULD NOT ACCELERATE ABOVE 40 MPH. TOOK THE NEAREST EXIT AND COOLED DOWN AND MADE THE REST OF THE TRIP WITHOUT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163930December 29, 2018
FUEL/PROPULSION SYSTEM
EVER TIME AFTER YOU FILL THE CAR UP WITH GAS, THE ENGINE WILL STALL AND HESITATE WHEN PULLING OUT OF THE GAS STATION. FOR A MILE OR TWO. AFTER THAT IT WILL RUN FINE UNTIL NEXT FILL UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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