Jeep Compass Complaints

4,014 consumer complaints on file.

#11174211February 21, 2019
FUEL/PROPULSION SYSTEM
2008 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO FUEL TANK ISSUES. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181638February 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER FILLING UP MY 07 JEEP COMPASS NOT EVEN AS I WAS PULLING OUT OF THE PARKING LOT THE JEEP STARTED STUTTERING AND SHUT OFF .. IT HAPPENED MULTIPLE TIMES UNTIL I GOT HOME. WHILE ACCELERATING IT WOULD ACT LIKE IT WANTED TO STALL . AND WHILE COMING TO A SHOP IT WOULD CUT OFF. I WAS ALMOST HIT BECAUSE OF THIS . AND I HAD MY DISABLED DAUGHTER IN THE CAR. I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS & SOMETHING NEEDS TO BE DONE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181723February 21, 2019
ENGINE
I'VE OWNED A 2018 JEEP COMPASS FOR 2 MONTHS I BOUGHT IT WITH LESS THAN 50 MILES ON IT. AT 3500 MILES THE ENGINE WILL SHUT OFF RANDOMLY. YOU HAVE TO PUT THE JEEP IN PARK TO RESTART THE CAR. THE CAUSE OF THIS IS THE JEEP CONSUMES OIL AG A RATE OF A QUART PER 1000 MILES AND THE JEEP IS INSTALLED WITH A FAIL SAFE THAT KILLS THE MOTOR SO IT DOESN'T HARM THE MOTOR BUT WILL LEAVE YOU STOPPED IN THE MIDDLE OF THE HIGHWAY. THE ONLY WAY TO RESTART THE CAR IS TO PUT IT IN PARK AND RESTART IT.THERE IS NO LOW OIL WARNINGS OR OIL CHANGE INDICATORS. THE RECOMMENDED OIL CHANGE IS 5000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181098February 19, 2019
SERVICE BRAKES
UPON FIRST STOP OF DAY-ONLY ON FIRST STOP, THE BRAKES STOP VEHICLE EXTREMELY HARD, IF NOT WEARING SEAT BELT-YOU WOULD IMPACT WINDSHIELD. AFTER TRAVELING FOR 10MIN BRAKES WORK CORRECTLY, THIS HAS BEEN GETTING WORSE - VEHICLE IS AT DEALER NOW AND HAS BEEN FOR TWO WEEKS-WITH NO CORRECTIVE ACTION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181204February 19, 2019
FUEL/PROPULSION SYSTEM
I'VE TRIED REFUELING MY KEEP. AND NUMEROUS TIMES THE FUEL HAS SHOT BACK OUT OF THE FILLER NECK AND SPILLED ON THE FLOOR AND ALL OVER ME. THOUGHT IT WAS ME AND ASKED A MECHANIC AT ANNADALE SERVICE CENTER IN STATEN ISLAND TO HELP AND THE SAME THING HAS HAPPENED TO THEM. SO OFF TO THE DEALERSHIP FOR THIS SERVICE AT ISLAND JEEP CHRYSLER. A DIAGNOSIS WAS AN ISSUE WITH THE FILLER TUBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180873February 18, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
SECOND TIME THIS ISSUE HAS BEEN A PROBLEM. FIRST TIME ELECTRICAL ISSUES PREVENTED CAR FROM SHIFTING OUT OF GEAR AND CAR WILL NOT SHUT OFF, I HAD TO PULL FUSES TO GET CAR TO SHUT DOWN. EMERGENCY PARKING BRAKE WOULD NOT EVEN ENGAGE. SO MY DAUGHTER HAD TO HOLD THE BRAKE BECAUSE SAID AUTO WAS STUCK IN REVERSE FOR OVER ONE HOUR. THIS IS A BRAND NEW CAR. IT IS MY BELIEF THAT THIS DEALERSHIP WAS NOT TRUTHFUL IN DISCLOSING THE ISSUES WITH THIS CAR. WEB SHOWS SEVERAL INSTANCES OF THIS HAPPENING, WHY HAS THE NTHTSA NOT RECALLED THESE VEHICLES WITH THIS SAME SETUP. I BELIEVE IT'S TIMES THAT THIS CAR GETS REPLACED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180596February 17, 2019
ELECTRICAL SYSTEM
PARKED CAR NEAR STORE. CAME OUT FIVE MINUTES LATER AND STEPPED ON BRAKE AND PUSHED START BUTTON. CAR THOUGHT IT WAS RUNNING. PUT IN REVERSE.CAR DIDN'T MOVE.I SPENT A FEW MINUTES TRYING TO START. GOT OUT OF CAR AND DASH LIGHT SAID ENGINE WAS RUNNING. FINALLY STARTED AFTER A FEW MORE MINUTES. 130 MILES ON THE CAR. GLAD I WASN'T ON RAILROAD TRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180628February 17, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
PROBLEMS AFTER FUELING: AFTER FILLING MY VEHICLE UP, WITHOUT FAIL, THE ENGINE STALLS, SHUTS OFF, VIOLENTLY JERKS AND/OR DECREASES SPEED AND THEN RETURNS TO REGULAR DRIVING CONDITIONS. I HAVE CHANGED THE GAS CAP, GAS STATIONS AND OCTANE LEVELS, AS WELL AS THE AMOUNT OF GAS CONSUMED, ALL WITHOUT ANY RESOLVE. ALTHOUGH I NEVER TIP OFF THE GAS TANK, I WILL FILL THE GAS TANK AND I EXPERIENCE ERRATIC BEHAVIOR WITHOUT FAIL. IT DOES NOT MATTER IF I SIT AT THE GAS PUMP OR DRIVE AWAY IMMEDIATELY, THE VEHICLE WILL ENTER A DISTRESSING ROUTINE OF JOLTING, AND TURNING OFF. THIS HAS BECOME A SAFETY ISSUE AT TIMES, THE UNPREDICTABLE BEHAVIOR HAS HAPPENED IN TRAFFIC WHILE CROSSING BUSY INTERSECTIONS, DRIVING DOWN THE HIGHWAY AS WELL AS LEAVING THE PUMP. IF THE VEHICLE IS NOT IN MOTION IT WILL SHUT OFF COMPLETELY. THIS OCCURS WHETHER I'M STILL AT THE PUMP PREPARING TO DRIVE OFF, STOPPING AT A STOP SIGN, OR WHILE WAITING TRAFFIC LIGHT. THE JERKING ERRATIC BEHAVIOR OCCURS ANYTIME THE VEHICLE IS IN MOTION. IT DOES NOT MATTER IF I'M GOING 5MPH OR 60MPH. IT ALWAYS OCCURS WITHING 3 MILES OF FILLING UP THE VEHICLE. TIME IS NOT THE REMEDY BUT RATHER DISTANCE AS THE VEHICLE MY EXPERIENCE ERRATIC BEHAVIOR MULTIPLE TIMES. THIS ISSUE STARTED 3 YEARS AGO AND CONTINUES TODAY. PLEASE INVESTIGATE THIS GROWING PROBLEM AMONG JEEP VEHICLES TO AVOID FUTURE MAJOR ACCIDENTS OR FATALITIES. CONCERNED JEEP COMPASS OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180219February 15, 2019
ELECTRICAL SYSTEM
HAVE BEEN EXPERIENCING ELECTRICAL ISSUES, HEADLIGHTS NOT WORKING, INTERIOR LIGHTS WORK AND THEN DONT, DASHBOARD LIGHTS WORK AND THEN DONT. HAD ENGINE LIGHT COME ON BUT WHEN I TIGHTENED GAS CAP IT WENT OFF. STARING HAVING REALLY HARD TIME UPON ACCELERATION, FELT LIKE THE ENGING WAS WORKING REALLY HARD AND THEN ENGINE LIGHT CAME ON. TOOK IT TO MY MECHANIC WHO SAID HE WAS SURE IT WAS TIPM AND WAS TRYING TO SEE IF HE COULD FIX IT WITHTOUT TOTAL REPLACEMENT. TURNS OUT ACTUATORS ARENT FIRING BECAUSE TIPM IS A TOTAL WASH AND NEEDS REPLACEMENT FOR 1100 BECAUSE ITS OUT OF WARRANTY. CAR ONLY HAS 72,000 MILES. I HEAR CHEROKEE AND DURANGO HAD RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180322February 15, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
WHEN GOING OVER 30MPH OR UPHILL MY TRANSMISSION STARTS SPUTTERING. I CANNOT ACCELERATE. FREQUENTLY HAPPENS WHEN ON HIGHWAYS. THERE IS A SUDDEN SHIFT ALMOST LIKE IM SWITCHING GEARS. RPM SHOOTS UP BUT CAR WILL NOT GAIN SPEED. HEADLIGHTS WILL GET VERY DIM, INSIDE LIGHTS WILL FLICKER. WHEN STARTING THE ENGINE ITS LIKE IT ALMOST DOESNT WANT TO START. FRONT WINDOW MOTORS WORK WHEN THEY PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179782February 13, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING VEHICLE WOULD LOSE POWER AND COULD NOT ACCELERATE. WHILE ON RT 90, MASSACHUSETTS TURNPIKE I HAD TO GET ACROSS TRAFFIC TO CRAWL OFF HIGHWAY TO GARAGE. THEY LOOKED AT IT AND SAID WEREN'T SURE, PERHAPS TRANSMISSION. AFTER A WHILE WHEN I RESTARTED WAS ABLE TO CRAWL HOME ON LOCAL ROADS. IT SEEMED BETTER UNTIL ANOTHER TIME ON RT 91 I WAS IN DANGEROUS SITUATION WHEN AUTO STARTED SLOWING DOWN AND WOULD NOT ACCELERATE AND I WAS ALMOST HIS BY TRACTOR TRAILER TRUCK. LUCKILY I CRAWLED BACK HOME AGAIN. IT WAS VERY DANGEROUS SITUATION. FEW DAYS LATER I WAS GOING TO TAKE TO GARAGE AND IN MIDDLE ROAD IT STOPPED AND WOULD NO LONGER DRIVE AT ALL. IT SAT IN MIDDLE STREET UNTIL I HAD IT TOWED TO REPAIR. THEY COULD HELP AT MY USUAL REPAIR GARAGE AND I HAD TO HAVE TOWED AGAIN TO JEEP DEALERSHIP WHERE THEY INFORMED ME TRANSMISSION WAS BLOWN AND IT WOULD COST ALMOST $6500 TO REPLACE TRANSMISSION, THROTTLE BODY AND MANIVERTER. MY SISTER HAD A 2015 JEEP THAT HAD SAME PROBLEM YEAR AFTER SHE BOUGHT AND SHE WAS ALSO IN DANGEROUS SITUATIONS ON HIGHWAY SAME AS MINE. HERS WAS RECALLED. MY CAR IS ONLY 8 YEARS OLD AND THIS KIND OF REPAIR IS OUTRAGEOUS. I HAVE HAD IT TOWED 3 TIMES AND CANNOT MOVE IT AT ALL. IT SEEMS TO HAVE MESSED UP CRUISE CONTROL WHICH FEW MONTHS PREVIOUSLY STOPPED WORKING BEFORE TRANSMISSION QUIT ALL TOGETHER. RESEARCH HAS SHOWED ME THIS IS A CHRONIC AND DANGEROUS PROBLEM WITH JEEP VEHICLES AS MECHANICS HAVE ALSO INFORMED ME. THIS HAD BEEN ONGOING PROBLEM FOR SOME MONTHS UNTIL IT STOPPED DRIVING AT ALL. JEEP NEEDS TO RECALL THESE DANGEROUS VEHICLES. I HAVE STATEMENT FROM LIA JEEP OF NORTHAMPTON, MA STATING NECESSARY REPAIRS BUT MY PRINTER IS NOT WORKING SO I CANNOT UPLOAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179874February 13, 2019
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES DID NOT ENGAGE AND THE BRAKE-ON WARNING INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS IN PARK, IT ROLLED AWAY AND DID NOT STOP WITH THE EMERGENCY BRAKE BEING APPLIED. THE VEHICLE WAS TAKEN TO SUSANVILLE AUTO CENTER (530-257-5092, LOCATED AT 704-485 RICHMOND RD E, SUSANVILLE, CA 96130) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176449February 12, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE ELECTRONIC THROTTLE CONTOL LIGHT CAME ON AND I EXPERIENCED THROTTLE CONTROL FAILURE WHILE THE VEHICLE WAS IN MOTION GOING ABOUT 45MPH, AT NIGHT, IN THE RAIN, IN A CONSTRUCTION ZONE, WITH A VEHICLE BEHIND ME AND ONCOMING TRAFFIC, AND MY CHILD IN THE CAR. THE CAR SEEMED TO STALL OUT AND WOULD NOT ACCELERATE, I WAS ABLE TO QUICKLY TURN ON MY HAZARD LIGHTS AND TURN THE IGNITION OFF AND RESTART THE VEHICLE AND GO. THIS COULD HAVE BEEN A TERRIBLE ACCIDENT!!!!! THE MALFUNCTION INDICATOR LIGHT REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176405February 11, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ESS SYSTEM ACTIVATED WHEN I STOPPED FOR A RED LIGHT. WHEN THE LIGHT CHANGED AND I LET GO THE BREAK, THE ENGINE SPUTTERED AND THE EMERGENCY BREAK TURNED ITSELF ON, THE WHEEL BECAME VERY STIFF AND THE BREAKS BECAME VERY HARD TO PRESS, CAUSE ME TO ROLL FORWARD WHEN I TRIED STOPPING. THE ONLY WAY I COULD REGAIN FULL CONTROL WAS TO RESTART THE CAR WHILE I WAS IN THE MIDDLE OF AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176059February 10, 2019
POWER TRAIN
CVT OVERHEATS AT APPROXIMATELY 45 MINUTES OF HIGHWAY DRIVING CAUSING THE VEHICLE TO QUICKLY LOOSE POWER AND BECOME UNDRIVEABLE. THIS THEN STRANDS THE DRIVER FOR NEARLY 30 MINUTES UNTIL IT COOLS ENOUGH AND THE WARNING LIGHT GOES OFF AND THEN CAN THEN BE DRIVEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175205February 8, 2019
POWER TRAIN
TRANSMISSION SHIFT LOCKED IN REVERSE, WHEN THIS HAPPENS ENGINE WILL NOT SHUT OFF,SHIFT WILL NOT MOVE OR DISENGAGE, HAVE TO HOLD BRAKE PEDDLE DOWN OR HAVE ACCIDENT. NO SHUT DOWN, HAD TO HAVE SOMEONE PULL FUSE UNDER THE HOOD TO SHUT CAR OFF. WAS IN MOTION IN REVERSE IN A PARKING LOT, ALMOST HIT CAR BEHIND ME. SEVERAL PROBLEMS WITH THIS ONLINE 2018 JEEP COMPASS SHIFTER LOCKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175221February 8, 2019
POWER TRAIN, UNKNOWN OR OTHER
AFTER USING THE REMOTE START AND GETTING IN THE VEHICLE I WAS ABLE TO PLACE THE VEHICLE IN DRIVE WITHOUT PRESSING ON THE BRAKE OR PRESSING THE START/STOP BUTTON TO ALLOW THE WHEEL TO MOVE FREELY, IN TURN ALLOWING THE VEHICLE TO ROLL FORWARD ON A HILL WITHOUT BEING FULLY TURNED ON THUS NOT ALLOWING FOR THE POWER STEERING TO WORK AND THE STEERING WHEEL LOCKED IN POSITION. WHEN IN DRIVE THE VEHICLE WOULD NOT START, AFTER PLACING IT BACK INTO PARK THE VEHICLE WOULD STILL NOT START BUT CONTINUED TO BE ABLE TO ROLL FORWARD WHEN MY FOOT WAS NOT ON THE BRAKE. THE VEHICLES START/STOP WAS COMPLETELY DISABLED FOR FOR UP TO 3 MINUTES THEN THE CAR VERY SUDDENLY SHOOK, POWERED DOWN, AND I WAS ABLE TO PLACE IT IN PARK AND RESTART THE CAR VIA THE START/STOP BUTTON AND NORMAL OPERATION WAS RESUMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174941February 7, 2019
ENGINE
TAKATA RECALL. WHEN ACCELERATING IN THE CAR THE ENGINE RANDOMLY STALLS AND THE CAR JERKS. IT HAPPENS ON THE HIGHWAYS AND SIDE STREETS. THE 2016 JEEP COMPASS SAYS IT HAS A RECALL FOR AN ISSUE WITH THE CRANKSHAFT BUT MY SPECIFIC ONE HAS THIS ISSUE AND THERE ARE NO RECALLS ASSOCIATED WITH MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174741February 6, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN 35 TIMES WITHOUT WARNING. LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (1199 ROUTE 37 W, TOMS RIVER, NJ 08755, (732) 240-8832) WAS NOTIFIED SEVERAL TIMES, BUT HAD BEEN UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE TO PROVIDE A PERMANENT REMEDY. THE DEALER INDICATED THAT THE VEHICLE'S COMPUTER MAY BE THE SOURCE OF THE FAILURE; HOWEVER, THE PART WAS ON BACK ORDER UNTIL MID MARCH OF 2019. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 18V524000 (ELECTRICAL SYSTEM), 17V670000 (ENGINE AND ENGINE COOLING), AND 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING ON A RESPONSE TO DETERMINE THE GUIDELINES TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174794February 6, 2019
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM ALERTED HIM TO CHECK THE FRONT DRIVER'S SIDE TIRE. THE CONTACT PLACED AIR IN THE TIRE. WHILE DRIVING FROM THE FUEL STATION AND MAKING A LEFT TURN, THE CROSS MEMBER FRACTURED INTO THE TIRE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NEAR A REPAIR FACILITY AND THE MECHANIC DIAGNOSED THAT THE CROSS MEMBER HAD EXTENSIVE RUST TO THE POINT THAT IT FRACTURED INTO THE FRAME. THE VEHICLE WAS THEN TOWED TO A SECOND FACILITY FOR DIAGNOSTIC TESTING. A DEALER WAS NOT CONTACTED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN MANUFACTURER EXTENDED WARRANTY CAMPAIGN NUMBER: X69 (FRONT AND REAR CROSS MEMBER CORROSION) AND TSB NUMBER: 23012-14. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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