Jeep Compass Complaints

4,014 consumer complaints on file.

#11157248December 10, 2018
POWER TRAIN
WHEN I DROVE IT WOULD SEEM TO LOSE POWER AND NOT ACCELERATE LIKE WHEN ON HIGHWAY CHANGING LANES. I WAS ALMOST IN A BIG ACCIDENT, HAD TO LIMP OFF MASS PIKE HIGHWAY TO GARAGE AND AFTER COOLED DOWN WAS ABLE TO LIMP BACK HOME INSTEAD OF CONTINUING TO MY DESTINATION, STAYING OFF HIGHWAY. IT OFTEN SMELLED HOT. SINCE THEN IT GOT WORSE JUST DRIVING AROUND TOWN AND MADE A SQUEALING SOUND AND NOW WON'T DRIVE AT ALL EVEN THOUGH MOTOR IS RUNNING. LAST WEEK IT STOPPED IN MIDDLE OF STREET WHEN DRIVING AND HAD TO HAVE IT TOWED. THIS IS VERY DANGEROUS AND I CANT AFFORD A $1500 PLUS REPAIR FOR SOMETHING THAT IS A DESIGN FLAW. MY SISTERS 2015 JEEP WAS RECALLED FOR SAME ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157134December 9, 2018
POWER TRAIN
AUTOMATIC TRANSMISSION, AT TIMES, MAKES A CLUNKING NOISE SHIFTING FROM 4TH TO 5TH GEAR. NOTED TIMES ARE WHEN CRESTING A HILL (STAYS IN 4TH GEAR AT HIGHER RPM'S UNTIL CAR LEVELS OUT OVER THE HILL) AND ALSO WHEN CRUISING AT LOW SPEED (30-35MPH) WHEN RPM'S ARE LOW. ALL OTHER GEAR SHIFTS ARE SMOOTH. I HAVE HAD IT IN TO THE DEALERSHIP TWICE AND IT HAS BEEN CHECKED FOR UPGRADES VIA COMPUTER. ONE UPGRADE WAS MADE BUT DID NOT CHANGE THE TRANSMISSION PROBLEM. I WAS ALSO TOLD THAT ANOTHER 2018 JEEP COMPASS WAS TAKEN FOR A TEST DRIVE AND IT DID THE SAME THING, GIVING THE IMPRESSION THAT 'THAT IS HOW IT IS.' THIS IS NONSENSE AND SHOULD NOT HAPPEN WITH STANDARD DRIVING PRACTICES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156713December 7, 2018
VEHICLE SPEED CONTROL
I HAVE HAD MY 2015 JEEP COMPASS FOR 2 YEAR AND 8 MONTHS. I BOUGHT IT USED. SINCE THE MOMENT I BOUGHT IT, I HAVE HAD ACCELERATION ISSUES. MY CAR WON'T SHIFT INTO GEAR IMMEDIATELY WHEN I MAKE TURNS. JUST RECENTLY THE THROTTLE CONTROL LIGHT STARTED BLINKING. AS OF TODAY THE LIGHT CAME ON AND STAYED ON. I WAS UNABLE TO DRIVE OVER 20 MPH AND THEN I WASN'T ABLE TO ACCELERATE ANYMORE. I HAD TO PULL OVER AND SHUT THE CAR OFF, I WAITED A FEW MINUTES AND RESTARTED THE CAR. AS SOON AS I MADE A U-TURN THE LIGHT COME BACK ON. I PLAYED WITH THE DIFFERENT DRIVE SETTINGS AS A COASTED BACK HOME. ONCE I MADE IT HOME (6 MINUTES) THE THROTTLE LIGHT WENT OFF AND THE CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156678December 6, 2018
VISIBILITY/WIPER, EXTERIOR LIGHTING
WHEN USING THE BACK-UP CAMERA, THE LICENSE PLATE LIGHTS SHINE INTO THE CAMERA AND THE BRIGHTNESS IS PRACTICALLY BLINDING. IT EXTREMELY DIFFICULT TO JUDGE/MANEUVER THE CAR, EVEN IF USING THE MIRRORS ,AND NOT THE CAMERA, TO BACK-UP. THERE IS NO WAY TO ADJUST THE BRIGHTNESS MANUALLY. IF OTHER CARS/PEOPLE ARE IN THE VACINITY, IT MAY CAUSE A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156087December 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
CONSUMER BOUGHT CAR IN AUGUST 2018 (MEMORIAL WEEKEND). UPON OBTAINING THE CAR, CONSUMER NOTICED THAT CAR APPEARED TO ATTEMPT TO STALL WHEN BREAK; HOWEVER, THE ENGINE WOULD KICK BACK IN AND NOT STALL. LAST WEEK (END OF NOVEMBER 2018) CONSUMER WAS DRIVING THE CAR AND STOPPED AT AN INDIVIDUALS HOME TO PICK THEM UP WHEN THE CAR COMPLETELY SHUT OFF WITH THE STOP/START SYSTEM WARNING LIGHT CAME ON. CONSUMER TURNED OFF VEHICLE AND RESTARTED THE CAR; LIGHT WENT OFF AND CAR RAN AS NORMAL. CONSUMER WAS DRIVING THE CAR TODAY 12/5/2018 WHEN STOPPED AT A RED LIGHT THE CAR STALLED AND RESTARTED, PUTTING IT INTO A "POWER SAVING MODE" WHERE THE RADIO DID NOT WORK AND PARKING BREAK LIGHT CAME ON ALONG WITH TRANSMISSION LIGHT, AND START/ STOP LIGHT. UPON GETTING THE CAR TO THE DESTINATION (HALF A MILE) THE ENGINE LIGHT ILLUMINATED. CONSUMER TURNED OFF CAR AND ATTEMPTED TO TURN IT BACK ON. CAR INSTRUMENTS TURNED ON; HOWEVER, WOULD WAS OBSERVED CLICKING AND WOULD NOT TURN OVER. THE TRANSMISSION LIGHT IS STILL ON AND THE START/STOP IS ILLUMINATED. I HAVE READ MANY OF THE "COMPLAINTS" FOR THIS VEHICLE AND THEY ARE CONSISTENT WITH THE SAME THINGS I HAVE BEEN EXPERIENCING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156127December 5, 2018
ENGINE
CRANK SHAFT SENSOR , CAR STALLS, FIRST STARTED IN JULY 2018...CHECK ENGINE LIGHT CAME ON AND THREW BACK CODE FOR CRANK SHAFT SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156008December 4, 2018
ENGINE
I HAVE ABOUT 5500 MILES ON MY NEW COMPASS. WHILE IN DRIVE THE VEHICLE DISPLAY FLASHED 'OIL PRESSURE LOW' FOR LESS THAN A SECOND. THEN ANY INDICATION OF THAT WARNING LIGHT IS GONE. THE ENGINE THEN SHUTS DOWN WITH NO WARNING. NO BRAKE LIGHTS WHICH MAKES THIS EXTREMELY UNSAFE FOR THE POTENTIAL OF A REAR END CRASH. I TOOK THE CAR TO THE DEALERSHIP WHO SAID THAT THE ENGINE CONSUMED 3 QUARTS OF OIL. THERE WAS NO INDICATION THAT THE CAR WAS LOW ON OIL UNTIL A SECOND BEFORE THE ENGINE STALLED AND TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155737December 3, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
WE (MY HUSBAND AND I) WERE DRIVING DOWN THE FREEWAY TO WORK AT 7:00AM WHEN IT IS STILL DARK OUTSIDE, WHEN ALL THE LIGHTS SHUT OFF (HEADLIGHTS, DASH LIGHTS AND THE HAZARDS WOULD NOT WORK). THE WINDSHIELD WIPERS THEN SHUT OFF AND IT WAS RAINING OUTSIDE. WE HAD THE JEEP TOWED HOME. I THEN DID SOME RESEARCH AND FOUND THAT ONE OF THE COMPLAINTS THAT COMPASS OWNERS HAVE IS THE TIPM WILL GO OUT AND CAUSE SOME SERIOUS PROBLEMS WITH THE WHOLE VEHICLE. I HAD TO HAVE IT FIXED AT THE DEALERSHIP FOR $651.00 BECAUSE IT IS A DEALER SPECIFIC PART. I DON'T UNDERSTAND WHY THIS PART HAS NOT BEEN RECALLED IN THE COMPASS WHEN IT HAS BEEN RECALLED FOR THE GRAND CHEROKEE, WRANGLER AND DURANGO. THIS COULD HAVE CAUSED A HORRIBLE ACCIDENT IF MY HUSBAND WASN'T SO QUICK TO GET THE JEEP OFF THE ROAD AND GET US OUT OF THE WAY OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154927November 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT ANY SPEED, THERE WAS A LOSS OF ENGINE POWER. THE DEALER (SUSQUEHANNA CHRYSLER DODGE JEEP RAM, 950 HELLAM ST, WRIGHTSVILLE, PA 17368, 717-401-4005) DIAGNOSED THAT THE ENGINE ASSEMBLY MAY NEED TO BE REPLACED. FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 18V524000 (ELECTRICAL SYSTEM) AND 17V670000 (ENGINE AND ENGINE COOLING). THE DEALER ALSO FOUND AN INTERNAL OIL LEAK THAT HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155283November 30, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING DOWN THE ROAD, I HAVE HAD THE RADIO SHUT OFF MULTIPLE TIMES, THE STOP/START FEATURE KEEPS THROWING ERRORS, MY TEMP GAUGES HAVE WENT HAYWIRE, AND THE BLOWER MOTOR HAS SHORTED OUT AND COOLENT HAS LEAKED OUT CAUSING THE MOTOR TO OVER HEAT. I HAVE HAD TO REPLACE A TIRE WITH LESS THAT 10,000 MILES ON THE VEHICLE. IT HAS BEEN BACK TO THE DEALERSHIP 7 TIMES FOR A TOTAL OF 26 DAYS, 1 TIME BEING TOWED. ALSO HAVE HAD 4 TRIM PIECES REPLACED. ONE PIECE IS STILL ON BACK ORDER FROM 6 MONTHS AGO. ONE PIECE IS FINE AND THE OTHER 2 HAVE ALREADY POPPED OFF. I HAVE HAD THIS VEHICLE FOR ONLY 11 MONTHS. THE FIRST ISSUE STARTED WHEN THE VEHICLE HAD 1404 MILES ON IT AND HAS HAD SERIOUS ISSUES WITH IN THE LAST 5 MONTHS. VEHICLE CURRENTLY HAS 11,400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154464November 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING DOWN THE ROAD DOING 40 WITH 2 OF MY CHILDREN WHEN I LOST ALL POWER CONTROL OF MY VEHICLE IN 90 DEGREE WEATHER. I ENDED UP ON SOMEONES LAWN AND PULLED UP ON MY EMERGENCY BRAKE TO STOP MY CAR, ONLY WAY. I ENDED UP BEING TOWED HOME. CAR STARTED NEXT DAY. TOOK TO DEALERSHIP THEY SAID IT WAS THROTTLE CONTROL SENSOR WHICH THEY STATED WASN'T COVERED UNDER WARRANTY. JUST THIS WEEK I TOOK TO GET ITS FIRST INSPECTION SINCE PURCHASING AND IT FAILED FOR EMISSIONS. I WAS TOLD BY INSPECTOR THIS MAKE AND MODEL HAD BEEN FAILING FOR FUEL SYSTEM FAILURE AND TO CONTACT DEALERSHIP. I CONTACTED DEALERSHIP WHO STATED THIS IS THE FIRST THEY'RE HEARING OF THIS ISSUE AND I WASN'T ABLE TO SCHEDULE AN APPOINTMENT UNTIL NEXT WEEK AND SAID THAT THERE MAY BE A CHARGE FOR ME TO FIX???? I HAVE ALSO HAD TO REPLACE BOTH REAR HUB BEARINGS. I CALLED THE JEEP MANUFACTURER WHO WAS ABSOLUTELY USELESS AS WELL AND SAID CERTAIN THINGS ARE COVERED UNDER WARRANTY AND THIS MAY BE ONE THAT ISN'T. THIS IS ABSOLUTELY LUDICROUS THAT I HAVE A 4 YEAR OLD CAR THAT FAILED ITS FIRST INSPECTION. I HAVE A CLAIM WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153948November 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I BOUGHT THE JEEP COMPASS AROUND JULY OR AUG. NO SOONER THEN I BOUGHT IT IT WOULD JERK WHEN I WOULD TAKE OFF. THEN MY RPMS WOULD REV UP. LILE ITS NOT SHIFTING THE RIFHT WAY. ALSO MY JEEP HAS A HARD TIME GOING UP HILL. I DON'T FEEL LIKE MY JEEP IS SAFE AND IT SCARES ME. ALSO MY ENGINE LIGHT CAME ON TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154010November 26, 2018
ENGINE
THE 2018 JEEP COMPASS STALLED AND SHUT DOWN WHILE DRIVING WITH 335 MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154042November 26, 2018
ELECTRICAL SYSTEM, ENGINE
2018 JEEP STALLED THREE TIMES IN TWO DAYS. FIRST AND SECOND STALLS OCCURRED WHILE VEHICLE WAS IN THE MIDDLE OF A LEFT TURN FROM A STOP SIGN (5 MPH). THIRD STALL HAPPENED AS TRAVELING ON THE ON-RAMP (40 MPH) TO AN INTERSTATE HIGHWAY. PARKING BRAKE LIGHT COMES ON AND VEHICLE IS DEAD. RESTARTED VEHICLE AFTER TWO MINUTES OR SO TO CLEAR INTERSECTION. DEALER CANNOT FIND ANY REASON FOR STALL AND "CHRYSLER HAS NOTHING ON IT." DEFINITE SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153641November 25, 2018
ENGINE
MY JEEP COMPASS 2016 HAD BEEN TO THE MECHANIC IN 2 DIFFERENT GARAGES. FOR 60 DAYS I'VE EXPERIENCED ENGINE SHUT OFF WHILE IN MOTION. THERE WAS NO WARNING, NO ENGINE LIGHT. NO WARNING WHAT SO EVER. THIS SITUATION WAS VERY DANGEROUS AS MY CAR WOULD LOSE POWER IN THE MIDDLE OF THE 4 WAY INTERSECTION, IT WOULD SHUT OFF ON THE FREEWAY. STALL OUT AND SHUT OFF AT STOP LIGHTS. I WAS AFRAID OF DRIVING MY CAR BUT I HAD TO GET TO WORK WHICH WAS 30 MILES AWAY FROM MY HOME. 2 MECHANICS TOLD ME THAT THE ENGINE ON DIAGNOSTIC TESTING SHOWED NO CODES, THEY DID NOT KNOW WHAT WAS WRONG WITH IT. FINALLY A MECHANIC LOOKED AT MY RESEARCH AND AGREED TO REPLACE THE CRANKSHAFT SENSOR WHICH HAD BEEN RECALLED ON 2016 COMPASS JEEP BUT MY VIN WAS NOT UNDER THE RECALL (WHY) AFTER THIS SENSOR WAS REPLACED THE CAR DROVE PERFECTLY, NO MORE STALLED ENGINE AND SHUT OFF WHILE DRIVING. I BELEIVE THAT JEEP CHRYSLER SHOULD PAY FOR THIS REPAIR AS IT IS A 2016 JEEP COMPASS AND THEY HAVE FIXED OTHERS. I WILL NEVER BUY A JEEP OR CHRYSLER. MOST SCARY CAR PROBLEM I EVER ENCOUNTERED. I AM A 55 YEAR OLD DRIVER, HAVING DRIVEN OVER A MILLION MILES IN MY LIFE TIME. TO HAVE A CAR SHUT OFF ITS ENGINE IN MID FLIGHT IS VERY DANGEROUS. HOPE THIS WILL HELP OTHERS UNDERSTAND WHAT IS HAPPENING IF THEY OWN A JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153251November 22, 2018
ENGINE
MY 2017 JEEP COMPASS HAS ONLY 14,000 MILES ON IT. I MADE A TURN TODAY AND NOTICED THE LOW OIL INDICATOR CAME ON. I IMMEDIATELY TOLD MY HUSBAND AND HE CHECKED THE OIL AND IT WASN'T EVEN SHOWING UP ON THE DIP STICK. IT CAUSED MY ENGINE TO TURN OFF IN AN INTERSECTION AND I HAD TO HOPE THAT I COULD GET OUT OF THE INTERSECTION WITHOUT GETTING HIT. I MANAGED TO GET IT TURNED BACK ON AND THE EMERGENCY BRAKE WAS AUTOMATICALLY ENGAGED WHEN THE ENGINE TURNED OFF. I DISENGAGED THE EMERGENCY BRAKE AND STARTED MY ENGINE AND MADE IT HOME. WE DID ADD 3 QUARTS OF OIL. SO, I RESEARCHED THIS "PROBLEM" ONLINE AND FOUND MANY PEOPLE HAVING THE SAME PROBLEM WITH THIS ENGINE BURNING OIL LIKE CRAZY. I'M NOT SURE IF MY ENGINE IS DAMAGED OR NOT (DUE TO THE OIL BEING BASICALLY DRY). I AM PLANNING ON TAKING IT IN TO THE DEALERSHIP. WE ADDED OIL TO GET IT BACK TO THE NORMAL LEVEL, BUT TO ME WE JUST COVERED UP THE PROBLEM. A NEW MOTOR SHOULD NOT BURN THROUGH 4 1/2 QUARTS OF OIL IN 5,000 MILES. SOMETHING NEEDS TO BE DONE. I FEEL LIKE MY $30,0000.00 VEHICLE IS A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153091November 21, 2018
ENGINE
MY VEHICLE HAS BEEN STALLING AS OF THE LAST WEEK. LESS THAN 36,000 MILES. IT HAPPENS AT A COMPLETE STOP OR DRIVING DOWN THE ROAD. I WAS ENTERING THE FLOW OF TRAFFIC MAKING A LEFT HAND TURN FROM A COMPLETE STOP AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO PULL OVER AND RESTART MY CAR. I BROUGHT IT TO MY LOCAL DEALER WHERE THIS WAS PURCHASED AS THEY HAD PREVIOUSLY TOLD ME THERE WAS A RECALL FOR THE SAME ISSUE AND NEEDED A SOFTWARE UPDATE. BUT WHEN THEY RAN MY VIN THEY TOLD ME THEY MADE A MISTAKE. THIS IS A REAL SAFETY ISSUE!!! MY DEALER MADE THE ISSUE EVEN WORSE, FINALLY THEY SUPPOSEDLY MADE SOME UPDATES AND SENT ME ON MY WAY. THINKING THE ISSUE WAS ALL SET. WRONG THE FOLLOWING DAY I HAD THE SAME ISSUE AND CONTINUE TO HAVE THIS ISSUE. HOW DO I GET MY VEHICLE INCLUDED IN THE RECALL???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152907November 20, 2018
SUSPENSION
TOOK VEHICLE TO A LOCAL SHOP FOR A KNOCKING IN THE REAR. FOUND THE REAR SUBFRAME WAS RUSTED/ROTTED OUT. ON NOV 18TH, THE 3RD WEEK AFTER GETTING THE VEHICLE BACK ON THE ROAD THE FRONT CROSS MEMBER EXPERIENCED A FAILURE WHILE STOPPING AT AN INTERSECTION. WE WERE PULLED INTO THE LANE TO OUR LEFT. PROCEEDED THROUGH THE INTERSECTION TO A SERVICE STATION, FEELING LIKE WE HAD A FLAT TIRE AT THAT POINT. A DRIVER BEHIND US PULLED IN CONCERNED SAYING THE FRONT LEFT TIRE WAS PERPENDICULAR FROM THE REST OF THE VEHICLE AS WE WERE DRIVING FORWARD. TOWED TO A SHOP WHO THEN INFORMED US THE CROSS MEMBER WAS EXPERIENCING THE SAME RUST ISSUES AS THE REAR AND HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152179November 17, 2018
ENGINE
RECALL ON 2016 JEEP COMPASS FROM MAY 9TH- JULY 15 THE CRANKSHAFT , CAMSHAFT SENSOR MAY ONLY WORK INTERMITTINGLY CAUSING ENGINE TO STALL. AT 67,000 MILES MY CAR WHICH ALWAYS RAN VERY WELL STALLED, "ENGINE SHUT OFF IN MID FLIGHT" I WAS DRIVING UP A HILL, SLOWED TO STOP AND TURN RIGHT WHEN THE ENGINE DIED, COMPLETELY SHUT OFF. I PUT JEEP IN PARK. TIRED TO RESTART WHICH IT DID NOT RESTART AND I WAITED AN HOUR FOR THE TRIPLE AAA. WE BROUGHT IT TO A MECHANIC WHO TOLD ME HE COULD NOT FIND ANYTHING WRONG WITH IT AS THE DIAGNOSTIC TESTS SHOWED NOTHING , HE STARTED IT AND CLAIMED HE DROVE DOWN THE RODE AND BACK AND IT WAS FINE. I PICKED UP MY JEEP AND DROVE IT HOME BUT WAS AFRAID TO DRIVE IT ANYWHERE. I CALLED MECHANIC NUMBER 2 WHO TOOK A LOOK AT IT AND TOLD ME HIS DIAGNOSTIC EQUIPMENT SHOWED NO CODE, HE DROVE IT AND COULD NOT REPRODUCE THE PROBLEM HE REPAIRED THE THROTTLE BODY REPLACE IT AND CLEANED IAC VALVE AND MASS AIR FLOW SENSORS. TOLD ME IT WAS FINE SHOULD BE OK TO DRIVE. I DROVE IT OFF THE LOT NOT MORE THAN 15 MILES AS I WAS TURNING RIGHT SLOWING DOWN THEN ACCELERATING IT STALLED IN MID FLIGHT CAR ENGINE DIED. I PUT FLASHERS ON AND PUT CAR IN PARK, THEN 2 MINUTES LATER IT STARTED AND I DROVE HOME. THERE IS SOMETHING VERY SERIOUSLY WRONG WITH THIS JEEP IT COULD EASILY BE INVOLVED IN A COLLISION AS IT IS UNPREDICTABLE WHEN IT WILL STOP, ENGINE DIES. I WILL TAKE IT BACK TO MECHANIC NUMBER 2 FOR A SECOND EVALUATION. I HAVE CALLED THE DEALER. THEY TOLD ME THEY WOULD CHARGE ME FOR DIAGNOSTIC TESTING AND IF NO PROBLEM I WOULD HAVE TO PAY THEM $117 FOR THE HOUR THEY WOULD PUT THE MECHANIC ON IT TO CHECK IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152004November 16, 2018
SERVICE BRAKES
I PURCHASED THE 2016 JEEP COMPASS USED FROM ROBERTSON HONDA IN PALMDALE CA. THE NEXT DAY I NOTICED THE BREAKS MADE A SQUEAK SOUND WHEN I APPLIED THE BREAKS AT A COMPLETE STOP. I TOOK IT BACK TO DEALERSHIP, THEY CHECKED IT AGAIN, AND TOLD ME I HAD NOTHING TO WORRY ABOUT; THE BREAKS WERE SOUND AND NOT WORN OUT. THEN TODAY I FOUND OUT FROM CREDIT KARMA THAT THERE WAS A RECALL ON MY CAR. I'M CONCERNED AND WOULD LIKE THE PROBLEM ADDRESSED. I WAS NOT TOLD BY THE DEALERSHIP THAT MY CAR HAD A MANUFACTURES RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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