Jeep Compass Complaints

4,014 consumer complaints on file.

#11184771March 7, 2019
ELECTRICAL SYSTEM
MY TOUCH SCREEN JUST STARTING HAVING LINES THROUGH IT AND IS GETTING WORSE ONLY 22,000 MILES ON MY JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184895March 7, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP COMPASS. WHILE ADDING FUEL TO THE VEHICLE, THE FUEL PUMP WOULD CONTINUE TO CLICK OFF. THE VEHICLE WAS TAKEN TO PORT JEFFERSON JEEP (RT 347, PORT JEFFERSON, NY) WHERE IT WAS DIAGNOSED THAT THE FUEL TRANSFER LINE AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184974March 7, 2019
AIR BAGS
TAKATA RECALL OUR 2014 JEEP COMPASS WAS INVOLVED IN A 5 CAR ACCIDENT 3/4/2019 IN HENDERSON NV. PROCEEDING EAST BOUND ON I-215, A WHITE HYUNDAI WAS STALLED IN THE CENTER LANE IN THE BEGINNING OF RUSH HOUR TRAFFIC. A RED TOYOTA TRAVELING AT APPROXIMATELY 70 MPH STRUCK THE REAR END OF THE HYUNDAI CATAPULTING THE HYUNDAI ACROSS LANES INTO THE PASSENGER DOORS (FRONT AND BACK) OF OUR 2014 JEEP COMPASS DESTROYING THE PASSENGER REAR DOOR WHERE MY 12 YEAR OLD SON WAS SEATED CAUSING INJURY TO HIS SHOULDER NECK AND ARM. AT NO TIME DID THE PASSENGER SIDE AIRBAGS DEPLOY AS THEY SHOULD HAVE, WERE DESIGNED TO DO OR MARKETED AS A SAFETY FEATURE. IN ADDITION THIS CRASH WAS AFTER FULFILLING THE REQUESTED TAKATA AIRBAG RECALL WORK AND RETURNING OUR 2014 JEEP COMPASS TO CHAPMAN CHRYSLER JEEP SERVICE CENTER FOR RECALL WORK SPECIFICALLY ON THE OCCUPANT RESTRAINT CONTROLLER . THE RECALL WORK WAS COMPLETED BETWEEN 12/10-13/2018. OUR 2014 JEEP COMPASS WAS ALSO EAST BOUND ON I-215 TRAVELING APPROXIMATELY 60 MPH AND WAS JUST PASSING IN THE LEFT FURTHERMOST LANE THE STALLED HYUNDAI WHEN THE TOYOTA REAR ENDED THE HYUNDAI CATAPULTING THE HYUNDAI INTO THE PASSENGER SIDE OF OUR JEEP COMPASS.
Crash:
Yes
Fire:
No
Injuries:
6
Deaths:
0
#11183774March 3, 2019
ELECTRICAL SYSTEM, POWER TRAIN
RADIO WILL RANDOMLY TURN ON WHILE THE CAR IS OFF AND I AM OUTSIDE OF IT (DOORS LOCKED) CAR WILL STRUGGLE TO GO INTO GEAR SOMETIMES, STRONG JERK ONCE IT GOES INTO GEAR. WINDSHIELD WHIPPERS WILL TURN ON ON THEIR OWN (SUNNY DAY) AND WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183609March 2, 2019
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THIS IS THE THIRD CAR I OWN, MY FIRST TWO CARS WERE HONDA AND NOW I AM CURRENTLY DRIVING A 2018 JEEP COMPASS. I HAVE BEEN DRIVING THIS CAR SINCE AUGUST, ON 2/26/19 AROUND 1:30PM I WAS DRIVING FOR ABOUT 2 MINUTES WHEN I STOPPED AT A RED LIGHT AND MY AUTOMATIC STOP/START TURNED MY CAR OFF, I PRESSED THE BUTTON AND MY CAR STARTED AGAIN NORMALLY. AS THE LIGHT TURNED GREEN I MOVED MY FOOT FROM THE BREAK TO THE GAS AND MY CAR DID NOT MOVE. I PRESSED THE AUTO AGAIN AND I STILL DID NOT MOVE, CONTINUED TO PUT MY CAR IN PARK AND NOTHING WOULD WORK. I HAD TO RESTART MY CAR TWICE BEFORE IT WOULD MOVE. THIS ALL HAPPENED WHILE AT A GREEN LIGHT WITH CARS BEHIND ME. ON 2/27/19 AT 2:45PM I STARTED MY CAR AND WHILE I WAS STILL DRIVING PRESSED THE AUTO STOP/START, I GET ABOUT 200 FEET FURTHER BEFORE MY CAR STARTS SLOWING DOWN ON ITS OWN AND SHUT OFF. I WAITED SOME TIME BEFORE RESTARTING MY CAR. ON 3/1/19 AT 2:30PM I DID NOT HAVE AUTO STOP/START ON, I WAS DRIVING FOR SOME TIME AND MY CAR STARTED TO SLOW DOWN AGAIN SO I PUSHED ON THE GAS TO ACCELERATE, IT WOULD NOT ACCELERATE AND I WAS ABLE TO PULL OVER TO THE SIDE WHEN MY CAR CAME TO A STOP ON ITS OWN AND THE EMERGENCY BREAK LIGHT CAME ON ON ITS OWN. I WAITED SOME TIME AGAIN BEFORE RESTARTING MY CAR. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT IS DANGEROUS TO JUST STOP ON ITS OWN. ** PLEASE NOTE THE VEHICLE HAS APPROXIMATELY 2965 MILES ON IT AS OF 3/2/19 *
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183483March 1, 2019
UNKNOWN OR OTHER
TAKATA RECALL IT IS DEALING WITH THE TRASMISSION TEMPERATURE. DRIVING WITH OR WITHOUT THE AIR CONDITIONING ON AND CRUISE CONTROL FOR A PERIOD OF TIME OF A SPEED OF 70. THE LIGHT COMES ON THE CAR BEGINS TO MAKE A WHINING NOISE AND THE CAR BEGINS TO LOSE SPEED AND POWER. THE TEMPERATURE LIGHT COMES ON AND IT IS NOT OVERHEATING,I HAVE TO PULL OVER CUT VEHICLE OFF. FOR 5 OR MORE MINUTES THEN CONTINUE ON UNTIL IT STARTS OVER AGAIN. THIS HAS HAPPENED MULTIPLE TIMES. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH THE CAR. I TOOK TO DEALERSHIP AND THEY SAID THEY CAN'T TELL ME WHAT IS WRONG WITH OUT THE LIGHT BEING ON AT THE MOMENT I BRING IT THERE, THE LIGHT COMES ON AND THE VEHICLE SHUTS DOWN NO POSSIBLE WAY TO EVEN DRIVE IT WHEN THIS HAPPENS, I HAVE HAD NUMEROUS PEOPLE TROUBLE SHOOT AND SEEMS LIKE THEY ARE JUST TAKING MY MONEY AND NOT SOLVING THIS ISSUE, IT SEEMS TO BE A FACTORY ISSUE AND NEEDS TO BE FIXED, BEING ON THE HIGHWAY AT A FAST RATE OF SPEED AND LOOSING POWER IS UNSAFE. I WILL BE LOOKING FOR ANOTHER VEHICLE. 1 AFFECTED PRODUCT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183227February 28, 2019
ENGINE
I BOUGHT THE COMPASS WITH 136 MILES ON IT. AROUND THE 4500 MILE MARK MY JEEP DIED AS I WAS ACCELERATING ON A STRAIGHT, 25 MPH STREET SEGMENT AFTER MAKING A TURN 30 FEET PRIOR. AFTER BRINGING THE JEEP IN IMMEDIATELY FOR SERVICE, THE TECHNICIANS FOUND NOTHING WRONG. TWO DAYS LATER I WAS PULLING OUT OF A PARKING LOT ONTO A BUSY ROAD. A LOG TRUCK WAS COMING BUT I HAD ENOUGH TIME TO PULL OUT AND ACCELERATE WITHOUT CREATING A NEED FOR THE LOG TRUCK TO BRAKE. AS I BEGAN TO PULL OUT, MY JEEP DIED WITH THE NOSE SLIGHTLY INTO THE LANE OF ONCOMING TRAFFIC. FORTUNATELY NO ACCIDENT FOLLOWED. I WAS ABLE TO GET THE JEEP STARTED AFTER A MINUTE AND DROVE STRAIGHT TO THE SERVICE CENTER. THEY SAID IT WAS DUE TO LOW OIL AND THAT IT WAS AN ENGINE PROTECTION FEATURE. HEY JEEP/CHRYLSER...HOW IS AN ENGINE PROTECTION FEATURE THAT PROVIDES NO WARNING A BETTER OPTION THAN THE VEHICLE STALLING IN THE PATH OF ONCOMING TRAFFIC? SINCE THOSE INCIDENTS, I NOTICE I BURN OIL FAST AND SPEND MORE MONEY CONSTANTLY POURING OIL INTO MY JEEP THAN I DO ON MY 2005 SILVERADO WITH OVER 115,000 MILES. EITHER INSTALL A SENSOR THAT ALERTS THE DRIVER OF A LOW OIL CONDITION PRIOR TO THE JEEP STALLING IN TRAFFIC OR RETHINK YOUR DESIGN! WHAT IF IT WAS YOUR FAMILY IN THE VEHICLE? NOW MY JEEP HESITATES WHEN I NEED TO ACCELERATE, BUT DOES NOT STALL SINCE I ADD A QUART FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183232February 28, 2019
EXTERIOR LIGHTING
THE DASH LIGHTS DO NOT DIM WHEN TRANSITIONING FROM DAY TO NIGHT DRIVING. I HAVE TO PULL THE VEHICLE OVER, TURN IT OFF, WAIT A FEW MINUTES AND RESTART. SOMETIMES IT TAKES THREE OR FOUR TRIES BEFORE THE LIGHTS DIM. ADDITIONALLY, THE REVERSE CAMERA DISPLAY DOES NOT DIM AT NIGHT. I HAVE ALMOST BACKED INTO A DITCH AND A TREE BECAUSE I WAS BLINDED BY THE CAMERA DISPLAY. USUALLY I HAVE TO PUT SOMETHING OVER IT WHILE BACKING UP AT NIGHT IN ORDER TO DO SO SAFELY. VERY POOR DESIGN IN BOTH THE DASH AND REVERSE CAMERA DIMMING TECHNOLOGY. IT'S NOT LIKE THE DIMMING FEATURE IS NEW TECHNOLOGY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183302February 28, 2019
FUEL/PROPULSION SYSTEM
CAN'T FILL THE FUEL TANK FAST. THERE IS AN ANTISIPHON BALL VALVE IN THE TANK THAT STICKS. TAKES FOREVER TO FILL THE TANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183304February 28, 2019
STRUCTURE:BODY
LEAKS FROM THE MAP LIGHTS.I THINK IT IS COMING FROM THE MOON ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182751February 27, 2019
VEHICLE SPEED CONTROL
THE CAR WENT INTO LYMPH MODE WHILE DRIVING ON THE HIGHWAY. IT WAS VERY DANGEROUS. THE CAR WAS STILL RUNNING AND ON, BUT WOULDN'T ACCELERATE. AFTER RESEARCHING ONLINE, THIS HAS HAPPENED TO MULTIPLE PEOPLE. IT IS A PROBLEM IN THE TRANSMISSION. EVEN IF THE TRANSMISSION IS REPLACED, THIS WILL HAPPEN AGAIN. IT IS A MALFUNCTION IN THE ENGINE THAT CAUSES THIS. JEEP KNOWS ABOUT THE PROBLEM AND HAS NOT RECALLED OR ATTEMPTED TO CORRECT THE ISSUE. LIVES COULD BE LOST. PLEASE DEMAND THEY RECALL AND PAY FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182824February 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE DRIVING 50 MPH, THE VEHICLE SPUTTERED AND SHUT OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT MANHATTAN (678 11TH AVE, NEW YORK, NY 10019, (212) 549-2208) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 52481054. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182885February 27, 2019
ENGINE, POWER TRAIN
ENCIENDO EL VEHCULO PERO CUANDO ME QUEDO DENTRO DEL MISMO ENCENDIDO Y CON AIRE ACONDICIONADO ENCENDIDO POR LO MENOS 20MINUTOS SE ENCIENDE LUZ DEL MOTOR Y TRANSMISIN INDICANDO TIENE QUE SER VERIFICADO, PROCEDO APAGAR EL VEHCULO POR 2HRS Y AL ENCENDERLO NUEVAMENTE YA NO LO TIENE PERO AVECES PUEDE SALIR CORRIENDO EL VEHCULO Y EL CAMBIO SE QUEDA EN 3D NUNCA BAJA Y NO PASA DE 40MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182469February 26, 2019
ENGINE
AS I AM DRIVING THE CAR STALLS. THIS HAPPENS A LOT WHEN I SLOW DOWN THEN PRESS THE GAS AGAIN, ALSO WHEN I TURN. THIS HAPPENS EVERYDAY ON THE HIGHWAY AND SIDE STREETS, THIS HAS LEAD TO ALMOST GETTING INTO MULTIPLE CAR ACCIDENTS. BE ADVISED YOU ARE ONLY ALLOWED TO REPORT ONE DATE OF OCCURRENCE, THIS IS A DAILY ISSUE. THERE IS A RECALL FOR THE 2016 COMPASS THAT DESCRIBES THE ISSUE MY CAR IS HAVING TO THE T. IT DOES NOT INCLUDE MY VIN NUMBER, BUT I THINK THIS SHOULD BE RE-EVALUATED AS THIS IS A VERY DANGEROUS ISSUE. BE ADVISED THE RECALL S89 STATES, 'THE CRANKSHAFT OR CAMSHAFT SENSOR MAY ONLY WORK INTERMITTENTLY, CAUSING THE ENGINE TO STALL.' PLEASE SEE THE ATTACHED FOR PROOF OF RECALL DETAILS. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182574February 26, 2019
ENGINE, UNKNOWN OR OTHER
FILLED MY GAS TANK AT THE GAS STATION BEFORE GETTING ONTO THE HIGHWAY. CAR STALLED AND TURNED OFF MERGING ONTO THE HIGHWAY ABOUT A MILE DOWN THE ROAD. LOST CONTROL OF BREAKS AND STEERING. NO WARNING LIT UP ON DASH. GOOGLED AND FOUND OUT MANY OTHERS HAVE THIS ISSUE. THIS IS DANGEROUS AND I WAS ALMOST KILLED, SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182674February 26, 2019
UNKNOWN OR OTHER
I RECENTLY DISCOVERED WHEN BRINGING MY 2008 JEEP COMPASS TO A MECHANIC THAT MY ENTIRE SUBFRAME IS COMPLETELY ROTTED OUT. THE SUBFRAME IS SO ROTTED OUT THAT HE SUGGESTED GETTING IT TOWED HOME BECAUSE THE WHEEL MIGHT COMPLETELY FALL OFF IF I HIT A POT HOLE HARD ENOUGH. THE BODY ON MY JEEP IS NEARLY FLAWLESS AND THE ENGINE ONLY HAS 70,000 ORIGINAL MILES. IS SEE ON OTHER SITES THERE IS A RECALL ON ALL THE COMPASS MODELS LEADING UP TO THE 2007 MODEL DUE TO THE SUBFRAME ROTTING OUT. I HAVE ALSO SEEN THIS IS A COMMON PROBLEM MANY CUSTOMERS HAVE HAD WITH THE 2008 MODEL LEAVING THE VEHICLE COMPLETELY WORTHLESS BEING THAT IT'S TOTALLED. HOW IS IT POSSIBLE FOR THE SUBFRAME TO BE COMPLETELY ROTTED OUT BUT MY ACTUAL FRAME IS COMPLETELY FINE? I'D REALLY LIKE SOME ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182262February 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ABOUT 45 MPH ON A COUNTRY ROAD, AFTER A CURVE IN THE ROAD, MY JEEP"S TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON AS WELL AS THE ELECTRONIC THROTTLE CONTROL STARTED FLASHING. MY JEEP THEN WENT INTO "LIMP MODE" AND I COULDN'T DRIVE FASTER THAN 40 MPH. I'M SO GLAD THAT I WAS ON A COUNTRY ROAD BECAUSE IF THIS WOULD HAVE HAPPENED ON A HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS. I WAS FINALLY ABLE TO GET MY JEEP HOME AND IT HAS BEEN FINE SINCE BUT NOW I'M CONSTANTLY WORRIED THAT THIS IS GOING TO HAPPEN AGAIN AT ANYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182286February 25, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE ACCELERATING UP TO 60 MPH, THERE WAS A RATTLING NOISE DETECTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE REAR CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182310February 25, 2019
UNKNOWN OR OTHER
THE DIP STICK TUBE HAS BROKEN OFF. IT WAS MAKING A NOISE LIKE SOMETHING DRAGGING THE GROUND SO I LOOKED UNDER IT & SAW WHERE THE TUBE WAS BARELY HANGING ON. I WAS NEAR MY HOME WHEN I FOUND THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182130February 23, 2019
ELECTRICAL SYSTEM
VEHICLE WON'T START. IT'S THE THIRD TIME IN A WEEK. THE FIRST ONE TAKE 10 MINUTES TO START, THE SECOND TIME 15 TO 20 MINUTES AND THE THIRD TIME I CALL THE DEALER AND THEY SEND A TOW TRUCK(ALL TIMES THE VEHICLE WAS STATIONARY). THEY USE JUMPER CABLES. THEY SAID IN THAT MOMENT THAT BROBABLY IS THE BATTERY BUT THEY LEAVE UNTIL NEXT DAY. NEXT DAY CALL ME TO PICK MY COMPASS AND THEY SAID THAT IT'S NOT THE BATTERY THAT THE BATTERY IT'S OK AND THEY DON'T FIND NOTHING. I'M WORRIED BECAUSE I SEARCH ONLINE AND I'M NOT THE FIRST ONE WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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