Jeep Compass Complaints

4,014 consumer complaints on file.

#11193610April 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED EXCESSIVE ENGINE OIL CONSUMPTION, WHICH CAUSED THE VEHICLE TO STALL ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED WHEN THE OIL WAS LOW. BEST CHRYSLER DODGE JEEP RAM (520 COLONY PL, PLYMOUTH, MA 02360) STATED THAT THE CONTACT NEEDED TO CHANGE THE OIL EVERY THREE WEEKS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193648April 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CATALYTIC CONVERTER WAS REPLACED. SEVERAL DAYS LATER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN AND THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193663April 3, 2019
SEAT BELTS
MY PASSENGER SEATBELT CLIP BROKE. ALL ON ITS OWN. NEVER IN AN ACCIDENT. NOTHING SHOULD OF CAUSED IT. I HAVE LOW MILES ON THE CAR AND I HAVE HAD NOTHING BUT PROBLEMS. THIS SEAT BELT CLIP IS GOING TO COST ME MORE THEN $300. I JUST BOUGHT THE CAR A YEAR AGO. NOT FAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193659April 3, 2019
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE AUTO STOP/START FEATURE FAILED TO OPERATE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR PEDAL BEING DEPRESSED AND THE VEHICLE RESPONDING. ADDITIONALLY, THE BACK-UP CAMERA INDEPENDENTLY ACTIVATED WHILE THE VEHICLE WAS BEING DRIVEN. ALSO, THERE WAS AN ABNORMAL BURNING ODOR AND STEAM COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) TO BE DIAGNOSED ON SEVERAL OCCASIONS. THE CONTACT WAS INFORMED THAT THE TCM, ECM, AND PCM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 27.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11193286April 2, 2019
ENGINE
THE VEHICAL (2017 JEEP COMPASS TRAILHAWK) AUTOMATICALLY SHUT DOWN AND INHALED THE PARKING BREAK WHILE THE CAR WAS IN MOTION ON A BUSY STREET WITHOUT ANY INDICATION OF AN ISSUE BY THE DASHBOARD. THE VEHICAL TOOK SEVERAL ATTEMPTS TO TURN BACK ON. ONCE IT WAS BACK ON, I WAS ABLE TO GET THE VEHICAL TO THE DEALERSHIP AND THEY INDICATED THAT THE OIL LEVEL WAS AT THE BOTTOM OF THE DIP STICK. THE VEHICAL WASN'T AT ITS REQUIRED OIL CHANGE YET AND NO INDICATION OF LOW OIL OR LOW OIL PRESSURE WAS INDICATED TO ME THROUGH ITS SAFETY SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192952April 2, 2019
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2008 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO FRONT AND REAR CORROSION. *LD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193367April 2, 2019
ENGINE
WAS DRIVING AND WENT TO TURN AND THE JEEP TURNED OFF WITH NO WARNING. IT TOOK ME A MINUTE FOR IT TO START AGAIN. THE NEXT DAY I WAS TURNING ONTO THE HIGHWAY AND THE JEEP DID THE SAME THING. I'M LUCKY THAT THERE WAS AN AREA FOR ME TO BE ABLE TO COAST INTO ON THE SIDE OFF THE ROAD OR I COULD HAVE BEEN IN A SERIOUS ACCIDENT. HAD THE JEEP TOWED TO THE CLOSET DEALERSHIP AND THEY INFORMED ME THERE WAS NO OIL IN THE JEEP. I HAD 1K MILES LEFT TO MY NEXT OIL CHANGE AND GET MY OIL CHANGED ALWAYS BEFORE 5K MILES. THE DEALERSHIP TOLD ME THESE JEEPS BURN OIL FASTER THAN THEY SHOULD AND I SHOULD BUY SYNTHETIC OIL TO CARRY IN THE JEEP AND CHECK MY OIL EVERY COUPLE OF HUNDRED MILES. THIS SHOULD NOT BE THE SOLUTION, AS I WOULDN'T HAVE PURCHASED THE JEEP IF THEY TOLD ME I HAD TO CARRY OIL AROUND WITH ME & CHECK MY OIL EVERY COUPLE OF HUNDRED MILES. THIS ISSUE IS DANGEROUS, AS THERE IS NO WARNING THAT YOUR OIL IS LOW BEFORE THE JEEP TURNS OFF. I TRAVEL AT LEAST 100 MILES A DAY FOR WORK AND I DON'T FEEL SAFE IN THIS VEHICLE AND SHOULDN'T HAVE TO CHECK MY OIL EVERY OTHER DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193392April 2, 2019
ENGINE
WHILE DRIVING THE JEEP COMPASSM WITH LESS THAN 5K MILES, THE CAR SHUT OFF WHILE I WAS GOING ABOUT 35 MPH WITHOUT WARNING AND LOCKED THE STEERING AND EVERYTHING. I TOOK IT TO THE JEEP DEALER AND WITHOUT HESITATION, THEY KNEW THAT IT NEEDED A BRAND NEW ENGINE BECAUSE THE CAR "SHOULD NOT BE BURNING OIL THIS QUICKLY." THEY MADE IT SEEM AS THOUGH THIS OCCURS EXTREMELY FREQUENTLY AND I HAVE READ SEVERAL FORUMS ABOUT PEOPLE HAVING THE SAME ISSUE JUST BY LOOKING UP "JEEP COMPASS BURNING OIL." THIS IS AN EXTREMELY HAZARDOUS SITUATION AND SHOULD BE ADDRESSED IMMEDIATELY. *DT CONSUMER STATED DEALER TOLD HIM RINGS AND PISTONS IN THE ENGINE AND THAT THE OLD ENGINE WAS BURNING A CRAZY AMOUNT OF OIL ENGINE WAS BURNING A TREMENDOUS AMOUNT OF OIL, DEALER HINTED THAT A RECALL MAY HAPPEN BECAUSE HOW COMMON THE PROBLEM WAS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192888April 1, 2019
FUEL/PROPULSION SYSTEM
I JUST FILLED UP MY CAR AND ABOUT 1 MILE FROM MY HOME THE CAR STALLED OUT WHILE MAKING A TURN. I WAS DRIVING AT ABOUT 15 MPH IN THE CITY. I ALMOST CRASHED THE CAR BECAUSE THE STEERING WHEEL LOCKED UP AND I NEEDED AN ENORMOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO STOP MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193188April 1, 2019
ENGINE
ENGINE USES OIL. HAVE TO ADD OIL SEVERAL TIMES BEFORE NEXT OIL CHANGE IS DUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192709March 31, 2019
STRUCTURE:BODY, SUSPENSION
THE UNDERNEATHETH IS ROTTED AND THERE WAS A SECRET RECALL! BECAUSE AS A OWNER OF A JEEP I EVER GOT A LETTER AND IF YOU LOOK ONLINE ALMOST EVERYONE WITH THIS YEAR JEEP HAS THE SAME PROBLEM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11192819March 31, 2019
ENGINE
THREE TIMES THIS HAS HAPPENED WHILE DRIVING. SLOWING TO STOP AT A LIGHT ON A HIGHWAY IN HEAVY TRAFFIC. SLOWING DOWN AT A STOP SIGN ON SIDE STREET NO TRAFFIC. TURN WITH ACCELERATION OFF A HEAVY CONGESTED AREA TO SIDE ROAD. NO ACCIDENT TO REPORT, BUT COULD HAVE BEEN A MAJOR ONE AT THE BUSIEST INTERSECTION IN TOWN. THE 3RD INCIDENT THE CHECK ENGINE LIGHT CAME ON. HAD IT READ AND CODE P2172 IS THROTTLE ACTUATOR CONTROL SYSTEM. ALL 3 TIMES WERE WITHIN 8 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192372March 29, 2019
UNKNOWN OR OTHER
AFTER NOTICING MY REAR TIRES WEARING UNEVEN, WE TOOK OUR CAR IN TO HAVE THE REAR SUSPENSION INSPECTED. WE GOT A CALL TELLING US THE REAR SUBFRAME HAD RUSTED THROUGH AND BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192405March 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE CONTACT WAITED A FEW SECONDS, RESTARTED THE ENGINE, AND WAS ABLE TO CONTINUE DRIVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRYSTAL LAKE JEEP DODGE CHRYSLER RAM (5404 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012, (815) 459-9000) WHERE IT WAS DIAGNOSED THAT AN OIL CHANGE WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT STATED THAT A QUART OF OIL HAD BEEN BURNED OFF SINCE THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE BURNING OF A LARGE AMOUNT OF OIL WAS NORMAL FOR THE VEHICLE. THE FAILURE MILEAGE WAS 8,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192428March 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 45 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF MULTIPLE TIMES IN ORDER TO DRIVE THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191321March 25, 2019
UNKNOWN OR OTHER
I STARTED MY 2015 JEEP COMPASS SPORT AND TRIED TO SHIFT OUT PARK INTO REVERSE AND IT WOULDN'T LET ME SHIFT FOR ABOUT THIRTY SECONDS OR SO. I WAS AT THE STORE READY TO LEAVE FOR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191360March 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE SERVICE ROAD ABOUT TO ENTER ONTO A MAJOR HIGHWAY AND MY JEEP HAD THREE CAUTION LIGHTS POP UP ON THE DASHBOARD. NEXT THING I KNOW MY RPMS WERE ALL OVER (LIMP MODE) AND MY CARS POWER STARTED TO STALL. I HAD TO PULL OVER AND WAS IN A REALLY BAD SPOT THAT HAD NO SHOULDER. I RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT WAS LIT. I WAS ABLE TO DRIVE IT INTO A PARKING LOT. THIS WAS QUITE A SCARY SITUATION AND HAD ME FEARING FOR MY SAFETY. I LOOKED UP THIS PROBLEM AND SEEMS LIKE QUITE AN OCCURENCE. I HAD MY TRUCK TOWED TO THE NEAREST JEEP SERVICE STATION AND WAS TOLD THEY HAD TO PUT ME ON EMERGENCY LIST FOR LOANER VEHICLE (MIND YOU, I LEASE MY JEEP) AND WAS TOLD THEY WERE BACKED UP IN SERVICE. THAT LOCATION TOLD ME IT WAS A PCM CODE ERROR. I CALLED OTHER SERVICE LOCATIONS AND WAS TOLD I NEEDED TO TOW IT TO MY HOME STATION IN ORDER TO GET A LOANER. THE CAR SAT FOR OVER A WEEK AND WAS FINALLY LOOKED AT TODAY. I AM NOW TOLD THE THROTTLE BODY NEEDS TO BE REPLACED. MY JEEP HAS VERY LITTLE WEAR AND ONLY HAS 53,000 MILES. THIS ISSUE IS WAY TOO COMMON TO NOT BE CONSIDERED AS HAZARDOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191475March 25, 2019
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO UNKNOWN DEALERS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191081March 23, 2019
ENGINE
I WAS MAKING A RIGHT HAND TURN INTO TRAFFIC ON A BUSY HIGHWAY WHEN MY BRAND NEW 2018 JEEP COMPASS STALLED OUT. I HAD TO QUICKLY DRIFT TO SAFETY AND PUT ON MY HAZARD LIGHTS AND TRY TO START THE CAR AGAIN. I TOOK ABOUT A MINUTE TO START AGAIN. AFTER THAT IT HAPPENED SEVERAL MORE TIMES ALL WHEN I WAS IN THE MIDDLE OF DRIVING. I CALLED THE DEALER AND WAS TOLD THAT IT USUALLY MEANS IT NEEDS AN OIL CHANGE. I HAD THE CAR FOR 3 MONTHS AND WAS TOLD I SHOULD CHECK THE OIL EVERY 500 TO 1000 MILES EVEN THOUGH THE CAR TAKES OIL AND SHOULD BE GOOD FOR ABOUT 5,000 MILES. NEVER ONCE DID I RECEIVE ANY WARNING LIGHTS. I FEAR FOR MY SAFETY WHEN DRIVING THIS VEHICLES. *DT *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191089March 23, 2019
ELECTRICAL SYSTEM, ENGINE
WE RECENTLY HAD 3 INSTANCES WHERE OUR BRAND NEW 2019 JEEP COMPASS FAILED TO START. THE CAR IS ONLY 4 WEEKS OLD AND HAS LESS THAN 500 MILES ON IT. WE TRIED SEVERAL TIMES, BUT THE CAR WOULD NOT TURN ON EVEN THOUGH THE DASHBOARD INDICATED THE ENGINE WAS RUNNING. WE SAW ONLINE THAT THIS HAS ALREADY BEEN REPORTED BY SEVERAL PEOPLE. TOOK THE CAR TO THE DEALER AND APPARENTLY THERE IS A KNOWN PROBLEM WITH "STARTER CONTROL". THEY APPLIED A PCM UPDATE UNDER ITEM TCB 18-035-19. I DON'T UNDERSTAND WHY, IF THIS IS A KNOWN PROBLEM WITH A FIX, THE DEALERS AREN'T PROACTIVELY RECALLING THESE CARS. THE ELECTRONIC START IS THE ONLY WAY TO START THE VEHICLE (NO OVERRIDE) AND IT COULD CAUSE GRAVE PROBLEMS, DEPENDING ON THE SITUATION, IF THE VEHICLE WON'T START. HUGE SAFETY ISSUE!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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