Jeep Compass Complaints

4,014 consumer complaints on file.

#11278231November 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CAR HAS SHUT OFF WHILE DRIVING ABOUT 12 TIMES THE PAST 2 YEARS. I NOTICED STARTED AFTER 6K. MY OIL IS PERFECTLY FINE AND I KEEP UP WITH ALL THE OIL CHANGES ESPECIALLY SINCE IT IS A LEASE AND IS FREE WITH WHO I LEASE IT THROUGH, ITS VERY DANGEROUS AND I HAVE 4 CHILDREN!!!!! ALSO SOUNDS A HARD KNOCKING SOUNDS WHILE ACCELERATING AS IT SHIFTS INTO ANOTHER GEAR AND JERKING OF THE ENTIRE CAR FORWARD WHEN THIS HAPPENS I HAD TO IMMEDIATELY SLAM ON MY BRAKES AS IT ALMOST CAUSED HUGE ACCIDENT AND NOT TO MENTION SHAKES ME AND MY CHILDREN UP EVERY TIME THIS HAPPENS. WHY AREN'T THERE ANY RECALLS ON THIS IF THERE ARE SOOOO MANY COMPLAINTS?*DT CONSUMER STATED I HAVE TO TAKE IT BACK IN ANOTHER 1K SO I WILL PROVIDE FOLLOW UP. HE SAID I'M BURNING A LITTLE MORE THAN NORMAL SO THAT'S WHY THE NEXT 1K I HAVE TO GO BACK THIS IS THE OTHER ISSUE THEY ARE SAYING IS NORMAL. 27766 5:18 PM JERK FEELING AS CHANGING GEARS 11/6/19 611 RD 27792 9:36 PM JERK FEELING 11/6/19 HULMEVILLE RD 27807 11:19 PM 11/6 REALLY BAD THUMP/JERK 611 AD AS I WAS PASSING A VEHICLE BETWEEN LANES 11/7 8:45 AM STARTED IT WITH THE REMOTE STARTER GOT IN VEHICLE PUSHED BUTTON CAR WOULDN'T START SAT IN IDLE FOR 3 MIN HAD TO KEEP PUSHING TO START. 11/18 2:28 PM 28329 TURNING ONTO MAIN ROAD SWITCHING LANES THUMB/KNOCKING /JERKING 10 MPH COUNTY LINE RD 11/19 9:07 AM 28352 GIBRALTRAR RD THUMP/JERKING DRIVING STRAIGHT AS I ACCELERATE 11/19 6:03 PM 28371 THINK WHILE GOING UP ON LINEKILN PK 11/21 6:25 28440 OUT OF PARKING LOT 3 MPH JERKING THUMPING AS CHANGING GEARS 11/30 9:47 28843 40 MPH JERKING THUMP OF CAR HILL TOWN PIKE I'M HAVING MAJOR ISSUES WITH THIS CAR YOU CAN SEE THIS IS ONLY ONE MONTH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278235November 5, 2019
POWER TRAIN
NO CODE ON COMPUTER. THERE IS A SLIGHT SHAKING WHEN DRIVING ON LOW GEAR BETWEEN 10-20MPH DEALER SAID THERE WAS NO CODE TO DO ANYTHING ABOUT AND THAT IT MIGHT BE A CHARACTERISTIC OF THE VEHICLE. NO BRAND NEW CAR SHOULD SHAKE. THEY DOCUMENTED THE ISSUE BUT NOTHING COULD BE DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278269November 5, 2019
PARKING BRAKE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE AT AN INTERSECTION, THE CONTACT RELEASED HIS FOOT OFF THE BRAKE PEDAL TO DEPRESS THE ACCELERATOR PEDAL. WITHOUT WARNING, THE EMERGENCY BRAKE ENGAGED. THE CONTACT HAD TO PLACE HIS FOOT ON THE BRAKE PEDAL IN ORDER FOR THE EMERGENCY BRAKE TO DISENGAGE. KEFFER CHRYSLER JEEP DODGE RAM (8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 532-1050) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278341November 5, 2019
POWER TRAIN
VEHICLE STOPS MOVING RANDOMLY AT HIGHWAY SPEEDS AND MUST BE RESTARTED TO GET IT TO MOVE. WILL BARELY ACCELERATE AND RPMS ARE EXTREMELY HIGH ST LOW SPEEDS. VEHICLE SURGES AND WON'T ACCELERATE. HORRIBLE WHINING NOISES. VEHICLE STALLS, OR WON'T MOVE WHEN TRYING TO ASCEND UP HILL OR WHEN ENTERING THE HIGHWAY. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THESE PROBLEMS. I HAVE TAKEN THIS VEHICLE TO THER MECHANIC TWICE AND HAD THE COMPUTER RUN DIAGNOSTICS. THE CAUSE OF THESE PROBLEMS IS THE AUTOMATIC TRANSMISSION. THERE ARE NUMEROUS ACCOUNTS OF THIS PROBLEM REGARDING THIS MAKE AND MODEL OF VEHICLE. THIS HAS BEEN HAPPENING FOR APPROXIMATELY 4 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277955November 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS IN TRAFFIC, IT STALLED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (847) 481-8411) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS BURNING OIL AND NEEDED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277958November 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS IN TRAFFIC, IT STALLED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (847) 481-8411) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS BURNING OIL AND NEEDED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 7,398.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278112November 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE OPERATING THE VEHICLE AND ATTEMPTING TO TURN, THE OIL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED IN JULY OF 2019. THE VEHICLE WAS TAKEN TO DUTCHESS CHRYSLER JEEP (2285 SOUTH RD, POUGHKEEPSIE, NY 12601) WHERE OIL WAS ADDED. THE DEALER ADVISED THE CONTACT TO KEEP AN EYE ON THE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,782. THE VIN WAS NOT AVAILABLE.*DT CONSUMER HAS DECIDED TO TRADE THE CAR IN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277514November 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I HAVE BEEN TO PAPAS NOW 5 TIMES FOR THE SAME TWO PROBLEMS MY START STOP KEEPS STALLING WHEN TRYING TO TURN ON 3 TIMES NOW AND HAS HAD THE CHECK START STOP SYSTEM LIGHT COME ON 3 TIMES NOW. ALSO MY PART OF MY POWERTRAIN WAS BROKEN AND MY STRUT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277631November 1, 2019
ENGINE
ENGINE STUTTERS WHEN ACCELERATING. THE ENGINE HAS DONE THIS FOR A COUPLE YEARS BUT IS STEADY GETTING WORSE. ALSO CHECK ENGINE LIGHT CAME IN WITH A CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD TANK 1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277318October 31, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS CURRENTLY AT JOEY ACCARDI CHRYSLER, DODGE, JEEP, RAM (909 FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 943-6700) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277423October 31, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MOSTLY ON HIGHWAY CAR HESITATES LIKE IT WILL STALL OR NOT GETTING ENOUGH GAS. HAD COILS REPLACED BUT AFTER AWHILE DID SAME THING. AFRAID TO DRIVE CAR AS MAY CAUSE ACCIDENT. THIS HAS BEEN HAPPENING FOR A FEW MONTHS GOING BACK AND FORTH TO DEALER UNSUCCESSFULLY. NEED TO KNOW WHAT TO DO BEFORE SERIOUS ACCIDENT OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271577October 28, 2019
ENGINE
TOOK OWNERSHIP OF VEHICLE IN AUG 2018. AT 6000 MILES IT RANDOMLY STALLED. RETURNED CAR TO DEALERSHIP AND WAS INFORMED THERE WAS NO OIL SO THEY TOPPED OFF AND ASKED ME TO RETURN FOR AN OIL CONSUMPTION TEST IN 1000 MILES. UPON RETURNING IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED WHICH WAS AT 9000 MILES. AT 14000 MILES THE SAME ISSUE BEGINS TO HAPPEN AGAIN AND CAR STALLED SEVERAL TIMES, ONCE BACKING OUT OF DRIVEWAY, THE OTHER AT AN INTERSECTION. I HAD THE CAR TOWED TO DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG WITH VEHICLE. AWAITING RETURN AND REIMBURSEMENT FOR RENTAL VEHICLE AND ANY COMPENSATION FROM JEEP. *DT*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276832October 28, 2019
ELECTRICAL SYSTEM
2018 JEEP COMPASS. CONSUMER WRITES IN REGARD TO VEHICLE'S DASHBOARD, WHILE DRIVING, WILL START TO FLASH THEN VEHICLE WILL PROCEED TO CUT OFF. *AS THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE VEHICLE ONLY NEEDED AN OIL CHANGE AND UPDATES. THE FAILURE PERSISTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271642October 28, 2019
POWER TRAIN, ENGINE, SEAT BELTS
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO EASTCHESTER CHRYSLER JEEP DODGE RAM (718-547-5500, LOCATED AT 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. A LOANER VEHICLE WAS NOT PROVIDED. THE CONTACT WAS INFORMED TO GET A RENTAL VEHICLE FOR TWO DAYS AND THE DEALER WOULD REIMBURSE HIM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, WHILE THE CONTACT'S DAUGHTER WAS AT A STOP LIGHT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE WAS SEATED IN THE FRONT PASSENGER SEAT AND STRUCK HER HEAD ON THE DASHBOARD. THE SEAT BELT DID NOT RESTRAIN HER PROPERLY AND SHE SUSTAINED A CONCUSSION. THE DRIVER SUSTAINED A BACK INJURY. THE DRIVER AND PASSENGER WERE TAKEN TO THE EMERGENCY CENTER FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT SOMEONE TO INVESTIGATE. THE INVESTIGATOR STATED THAT THE SEAT BELT PERFORMED AS EXPECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11271309October 27, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PROBLEMAS CON EL CHECK ENGINE SE ENCIENDE LA LUZ DEL PANEL Y LA LUZ DE LA TRANSMISIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271335October 27, 2019
ENGINE, POWER TRAIN
I BOUGHT A 2016 JEEP COMPASS BRAND NEW FROM THE DEALERSHIP. AFTER ONLY THREE YEARS (72,500 MILES), THE TRANSMISSION COMPLETELY FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY. THE JEEP, WHICH IS A MANUAL 5 SPEED TRANSMISSION, WOULD NOT SHIFT INTO ANY GEARS. IT MADE HORRENDOUS GRINDING NOISES AS THE VEHICLE FAILED AND FAILED TO SHIFT INTO GEAR. PRIOR TO IT COMPLETELY DYING, IT WAS STALLING OUT ON ME AND SLIPPING OUT OF SECOND GEAR WHILE DRIVING IT. THIS IS A SAFETY CONCERN, NOT TO MENTION HOW DISAPPOINTING THAT A CAR WHICH IS ONLY THREE YEARS OLD WOULD HAVE A TRANSMISSION THAT COMPLETELY FAILED ON IT. THE JEEP WAS WELL-MAINTAINED AND GARAGE KEPT. IT WAS NEVER DRIVEN ANYWHERE EXCEPT MAIN ROADS AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271367October 27, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
SAME ISSUE 2X NOW AND FEEL MY LIFE AND OTHERS ARE JEOPARDIZED. WHILE DRIVING ON A HIGHWAY COMING TO A RED LIGHT SLOWING DOWN FOR THE LIGHT TO THEN TURN GREEN WHILE PUSHING THE GAS THE CAR STALLED, SHUT DOWN AND EMERGENCY BRAKE TURNED ON, NOTHING WOULD WORK. I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO EVEN MOVE THE CAR OFF THE LANE OF THE HIGHWAY AND WAS NEARLY IN A CAR ACCIDENT. THE FIRST INCIDENT THE VEHICLE WAS TAKEN IN FOR SERVICE AND WAS TOLD I NEEDED AN OIL CHANGE. I SAID SO WHILE I'M DRIVING, GETTING ON A HIGHWAY 1.5 MINUTES AFTER LEAVING MY HOME MY CAR WILL JUST SHUT DOWN? THE ANSWER WAS YES! UNACCEPTABLE!! HOW ABOUT THE CAR NOT TURNING ON DUE TO LOW OIL OR THINGS OF SUCH INSTEAD OF THE CAR TURNING ON AND ALLOWING YOU TO DRIVE ENOUGH TO GET UP TO 50 MPH THEN JUST SHUTTING DOWN. AGAIN TODAY AND CAR IS BEING TOWED TO DEALER. I HAVE UCONNECT AND RECEIVE EMAILS OF MY CAR DIAGNOSTICS. ONLY 3 DAYS AGO IT SENT A "SUGGESTED" OIL CHANGE. UNDERSTAND THAT UCONNECT HAS AN "IMMEDIATE ACTION NEEDED" ALERT. IF THE CAR SHUTS DOWN I WOULD ASSUME THIS SHOULD BE AN IMMEDIATE ACTION NOT A SUGGESTION. THERE IS NO OIL INDICATOR ON MY DASHBOARD. THIS IS A HUGE SAFETY ISSUE AND CONCERN AND MUST BE IMMEDIATELY. I WILL BE REACHING OUT TO ANY AND ALL NEWS STATIONS THAT WILL HEAR MY STORY AND READ THE HUNDREDS REPORTED IF LEGITIMATE ACTION IS NOT TAKEN SPECIFIC TO THIS LIFE SAFTEY ISSUE! I WAS IN A CAR ACCIDENT IN 2017 AND AN AIRBAG BLEW MY LEFT EYE APART AND HAS LEFT ME BLINDED IN ONE EYE. I PURCHASED THIS VEHICLE TO MAKE ME FEEL SAFE DUE TO THE BLIND SPOT ALERT FUNCTION. I NOW HAVE TO BE CONCERNED THAT I MAY JEOPARDIZED THE SAFETY OF MYSELF AND OTHERS OVER AN OIL CHANGE?! I HOPE THIS REACHES THE RIGHT SOURCE AND I HOPE THEY READ THE HUNDREDS OF OTHER REPORTS THAT ARE EXACTLY THE SAME OR JEEP WILL BE ON THE NEWS AND ALL THOSE THAT TURNED A CHEEK. *DT *DT CONSUMER STATED HER FIANC STOPPED AT THE DEALERSHIP THIS MORNING AND AGAIN THEY ARE STATING THIS HAPPENS WHEN THE OIL IS LOW.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271193October 26, 2019
STRUCTURE:BODY, STEERING, SUSPENSION
WHILE MOVING , EVERY BUMP OR CRACK IN ROAD CREATED A RATTLE AND THUD AND WOULD VIBRARATE THOUGH STEERING COLUMN. WENT TO REPAIR GARAGE AND WAS SHOWN RUSTED CROSSMEMBER BARELY HOLDING TOGETHER. PLUS SWAY BAR BROKE LOOSE FROM RUSTED AREA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270970October 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO WALLY ARMOUR CHRYSLER DODGE JEEP RAM (1950 W STATE ST, ALLIANCE, OH 44601) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH CAUSED THE VEHICLE TO STALL. THE DEALER INSTRUCTED THE CONTACT TO BRING THE VEHICLE BACK TO THEM AFTER 500 MILES FROM THE LAST OIL CHANGE FOR MONITORING AND AN OIL CONSUMPTION TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270977October 25, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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