Jeep Compass Complaints

4,014 consumer complaints on file.

#11270618October 24, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHILE DRIVING MY CAR AND MAKING A TURN ON A BUSY INTERSECTION IN CHICAGO MY CAR COMPLETELY SHUT OFF. IT APPEARS TO BE ON, BUT I CANNOT ACCELERATE. I TURN THE CAR OFF, THERE'S A STALL BEFORE MY CAR COMPLETELY RESTARTS. NO LIGHTS HAVE COME ON AT ALL. WHEN THE CAR FINALLY COMES BACK ON, THE EMERGENCY BRAKE IS ACTIVATED AND IT TAKES SOME TIME TO GET IT TO TURN OFF. I AM NOT DUE FOR AN OIL CHANGE FOR AT LEAST ANOTHER 2K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270347October 23, 2019
ELECTRICAL SYSTEM, SEAT BELTS
DRIVERS SEAT BELT RANDOMLY UNLOCKS WHEN TRAVELING AT ANY SPEED AND ON VARIOUS ROAD SURFACES. I TRAVEL LESS THAN 2 MILES TO WORK AND TOTAL ON AVERAGE ABOUT 20 MILES/WEEK. IT HAS EVEN HAPPENED ON THE HIGHWAY WHILE GOING 65MPH (WAS NOT ADJUSTING MY POSITION OR MOVING IN ANYWAY). I PURCHASED MY 2016 COMPASS 4 MONTHS AGO, AND THIS HAS HAPPENED OVER 2 DOZEN TIMES. IT IS ALSO HAPPENING MORE FREQUENTLY. I KNOW THE SEAT BELT IS CLICKED IN PROPERLY BECAUSE THE ALARM & DASHBOARD LIGHT TURN OFF. I HOPE IT IS INVESTIGATED ASAP BEFORE IS CAUSES SERIOUS INJURY OR FATALITY. *DT CONSUMER STATED I DON'T HAVE ANY SERVICE RECORDS BECAUSE I HAVEN'T HAD IT SERVICED YET. I PURCHASED IT MID JUNE FROM BERLIN CITY IN PORTLAND WHO PERFORMED A 120 POINT INSPECTION AND SEAT BELTS WERE FOUND TO BE FINE. I WAS TRYING TO FIND OUT IF IT WAS A TREND AND IT WAS SOMETHING THAT JEEP WILL OWN AND TAKE CARE OF FIXING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270388October 23, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE ENGINE SHUT OFF AND THE EMERGENCY BRAKE ACTIVATED WHILE IN TRAFFIC. ALSO, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN HOME. THE VEHICLE WAS TAKEN TO BEDARD BROS. CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH WAS COMMON WITH THE 2.5 L FIAT ENGINES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270131October 22, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN DRIVING, THE VEHICLE WILL SUDDENLY STOP, CHECK ENGINE, CHECK TRANSMISSION, SERVICE ENGINE SOON ALL LIGHT UP AND THE CAR WILL NOT RESTART. THE VEHICLE HAS HAD AN OIL AND FILTER CHANGE AT 5,000 MILES. THE ERROR CODES ARE: P3506 AND P2AF5: CYLINDER MISFIRE FAULT DETECTED, THROTTLE POSITION SENSOR, SENSOR REFERENCE VOLATAGE CIRCUIT LOW, CRANKSHAFT POSITION SENSOR, ENGINE OIL PRESSURE SENSOR, ACCELERATOR PEDAL POSITION SENSOR CIRCUIT 1 LOW. THE VEHICLE IS 16 MONTHS OLD AND HAS 7,000 MILES. THIS HAS HAPPENED AT LEAST 7 TIMES, THE LAST 3 YESTERDAY. ALL CITY DRIVING, ONCE IN THE DRIVEWAY. SOMETIMES VEHICLE WON'T TURN OFF, BUT YOU CANNOT MOVE FORWARD. IF YOU WAIT ABOUT 5-10 MINUTES, ALL RETURNS TO NORMAL UNTIL THE NEXT EVENT. MAYBE IN A WEEK, MAYBE IN 5 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270192October 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY TRUCK STALLED OUT WHILE I WAS DRIVING ON I-75. I TRIED TO RESTART IT, AND IT CAME ON BUT THE ELECTRONIC STABILITY CONTROL SIGNAL AND THE ELECTRONIC THROTTLE CONTROL SIGNAL WAS FLASHING. THE TRUCK WOULDN'T GO OVER 20 MPH, AND THE SIGNALS NEVER WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270251October 22, 2019
ENGINE
CAR STALLS\STOPS WHILE DRIVING WHETHER DRIVING STRAIGHT OR MAKING TURNS. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270311October 22, 2019
ENGINE
ENGINE SHUTS OFF WHILE DRIVING AND THE EMERGENCY BRAKE COMES ON. VERY DANGEROUS, WAS ALMOST IN AN ACCIDENT. BEDDERS BROTHERS HAS TOLD ME IT'S DUE TO LOW OIL PRESSURE AND IS COMMON WITH THESE VEHICLES. I DO NOT WANT MY WIFE OR ANYONE ELSE DRIVING IT. WHAT WILL IT TAKE FOR A RESOLUTION OR RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270012October 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I LEASE MY 2018 JEEP COMPASS. ON FOUR OCCASIONS THE CAR HAS STALLED AND NOT BEEN ABLE TO OPERATE. TWO OF THE STALLING HAS BEEN IN TRAFFIC WHILE THE CAR WAS IN MOTION (HIGHWAY AND INTERSECTION). EVERYTIME I TAKE THE CAR IN FOR SERVICE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM. IT DID STALL AGAIN AT THE DEALERSHIP SO I LEFT IT AGAIN. ON ALL THE OCCASIONS DEALER HAD A LOOK THEY SAID IT WAS A PART THAT NEEDED TO BE REPAIRED, THEN A SOFTWARE UPDATE. THEN SAYING THEY LEFT TOO MUCH CLEANER. JUST LAST WEEK I PICKED UP MY CAR FROM DEALERSHIP WITH A FULL TANK. I DROVE 100 MILES MILES AND THE FUEL INDICATOR DID NOT MOVE AT ALL. I KNOW WHEN I HAVE A FULL TANK OF GAS I HAVE A TOTAL RANGE OF 326 MILES. THEN THE TOTAL RANGE NUMBER KEPT FLUCTUATING. AT ONE POINT IT SAID I HAD 328 MILES LEFT THEN WENT DOWN TO 200 THEN BACK UP TO 300 ALL WITHIN 6 MILES OF DRIVING WITH A 3/4 TANK FULL. THEREFORE IT WASN'T ACCURATE. I TOOK THE CAR BACK IN AND DEALERSHIP SAID IT WAS DUE TO A SOFTWARE UPDATE BUT I JUST HAD A SOFTWARE UPDATE LAST WEEK. AT THIS POINT I DON'T FEEL SAFE DRIVING THIS CAR AND I FEAR FOR MY SAFETY AND AM SCARED FOR THE NEXT TIME MY CAR DECIDES TO STOP WHILE DRIVING. IT IS UNSAFE AND A HAZARD TO MYSELF AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270062October 21, 2019
SUSPENSION
SEVERE RUST IN THE FRONT AND REAR FRAME CROSSMEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269791October 20, 2019
ENGINE
I EXITED THE HIGHWAY DURING RUSH HOUR MORNING TRAFFIC. MY JEEP STOPPED ALL THE SUDDEN. THE ENGINE SHUT ITSELF OFF AND ENGAGED THE EMERGENCY BRAKE. IT DIDN'T KEEP ROLLING OR LET ME GET OUT OF THE LANE OF TRAFFIC. I SAT THERE FOR TEN MINUTES WITH CAR HONKING AND SWERVING AROUND ME. I TOOK IT TO THE DEALERSHIP. THEY SAID THESE CARS (JEEP COMPASS) ARE NOTORIOUSLY BAD ABOUT STALLING OUT BECAUSE THEY BURN OIL QUICKLY AND THE OIL LIGHT WON'T COME ON. THEY TOLD ME TO CONSTANTLY CHECK MY OIL. I BOUGHT IT BRAND NEW LAST YEAR. I'VE HAD IT ABOUT A YEAR A HALF. I CALLED CHRYSLER CUSTOMER SERVICE. THEY TOLD ME 'YES. THESE 2.4 LITER ENGINES BURN OIL TOO QUICKLY. IT IS A KNOWN ISSUE. THE JEEP WILL CUT OFF WITHOUT ANY WARNING WHILE DRIVING. THIS IS A SAFETY ISSUE FOR MYSELF AND OTHER DRIVERS ON THE ROAD WITH THESE JEEPS. YOU CANNOT MOVE THE CAR ONCE IT DOES THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269526October 19, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BACK IN JUNE/JULY 2018 MY VEHICLE WOULD KEEP BUCKING WHILE DRIVING AND THE THROTTLE LIGHT AND CHECK ENGINE LIGHT WOULD COME ON. I CALLED DEALERSHIP AND THEY TOLD ME NOT TO DRIVE IT UNTIL IT WAS SERVICED. THE VEHICLE ONLY HAD 53,000 MILES BUT WAS OVER THE WARRANTY AND WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I FEEL THIS SHOULD HAVE BEEN COVERED. I SEE A LOT OF OTHER PEOPLE ARE COMPLAINING ABOUT THIS. WILL THIS BE RECALLED. IT COST ME OVER $500.00 TO FIX THIS. LET ALONE THE DANGEROUS DRIVING SITUATION WITH IT LOSING POWER WHILE DRIVING ON A MAJOR ROUTE WITH ALOT OF TRAFFIC. I ALSO HAD TO HAVE MY POWER WINDOW UNIT REPLACED. IT GOT STUCK WHILE DOWN. I TOOK IT TO DEALERSHIP WHILE UNDER WARRANTY THEY FIXED IT. BUT IT HAPPENED AGAIN AFTER WARRANTY WAS OVER AND I WAS CHARGED TO REPLACE MOTOR. IS THIS WHY JEEP ONLY GIVES 3 YEAR WARRANTIES BECAUSE THEIR PARTS AREN'T DESIGNED TO LAST MUCH AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269297October 18, 2019
ENGINE
MY VEHICLE HAS 15562 MILES ON IT AND IS 400 MILES FROM IT'S OIL CHANGE. WHEN DRIVING VEHICLE ON NEIGHBORHOOD STREETS IT WOULD RANDOMLY STALL AND SHUT OFF CAUSING A LOSS OF POWER STEERING AND VEHICLE ACCELERATION. WHEN WE ARRIVED HOME WE DID A ONCE OVER ON THE ENGINE AND THE OIL DIP STICK WAS BONE DRY. WE CALLED OUR LOCAL DEALERSHIP AND THEY MENTIONED THAT THEY HAD SEEN SEVERAL JEEP COMPASSES WITH THE SAME ISSUE.*DT CONSUMER STATED OUR VEHICLE WAS ABOUT 300 MILES SHY OF THE 5000 MILE SUGGESTED OIL CHANGE FROM JIFFY LUBE (PER MFG'S SPEC). SO 4700 MILES SINCE PREVIOUS OIL CHANGE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269308October 18, 2019
SUSPENSION
REAR SUBFRAME RUSTED TO THE POINT OF NEEDING REPLACED. CAR HAS ONLY 97000 MILES ON IT. THERE IS NO REASON THAT THE CAR SHOULD BE THIS RUSTED, THERE NEEDS TO BE A RECALL ON THE REAR SUBFRAMES, AND ADD ADDITIONAL SUPPORT TO ENSURE THE SAFETY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269482October 18, 2019
AIR BAGS
THE AIRBAG LIGHT HAS MAINTAINED ITSELF ON APPROXIMATELY THREE MONTHS, AND EVERY 10-15 MINUTES IT SENDS ME AN ALARM, WARNING ME THAT SOMETHING IS WRONG, AND THAT THE AIRBAG IS NOT FUNCTIONING ACCORDINGLY.THIS HAPPENS EVERY TIME THE VEHICLE IS BEING IN USE AND IN MARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269100October 17, 2019
SERVICE BRAKES, ENGINE
I CAME DOWN A HILL IN MY NEIGHBORHOOD, STREET THEN BECAME LEVEL AND I CAME TO STOP SIGN, I STOPPED AND MY ENGINE DIED AND MY EMERGENCY BRAKE CAME ON. I HAD TO REMOVE FOOT FROM BRAKE, PUT BACK ON BRAKE, RESTART ENGINE AND THEN I COULD DISENGAGE EMERGENCY BRAKE. DEALER IS TELLING ME THIS BECAUSE IT WAS LOW ON OIL. BUT I WASN'T EVEN DUE FOR A FEW HUNDRED MILES FOR AN OIL CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269286October 17, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
ON THREE SEPARATE OCCASIONS WHILE COMING TO A STOP THE BRAKES STARTED TO PULSATE, ONCE STOPPED THE CAR STALLED AND ENGAGED THE PARKING BRAKE ALL BY ITSELF AND WOULD NOT ACCELERATE OR GO INTO PARK OR TURN OFF, FOR 7 MINUTES WHILE IN THE MIDDLE OF AN INTERSECTION. ALSO, SCREEN DISPLAY JUMPS BETWEEN APPS ON ITS OWN AND WON'T ALLOW ME TO CHANGE OR TOUCH ANYTHING ON THE SCREEN, GLITCHES AND HOLDS TWO APPS AT ONCE FOR EXTENDED PERIODS OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268933October 16, 2019
VEHICLE SPEED CONTROL
THE CAR ENGINE STOPPED RUNNING AS I WAS DRIVING DOWN THE STREET MY CAR STALLED AND I COULDN'T STEER OR CONTROL THE SPEED OR MOTION OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268975October 16, 2019
UNKNOWN OR OTHER
WHILE AT A RED LIGHT, THE COMPASS WENT INTO AUTO STOP. WHEN MY FOOT RELEASED THE BRAKE, THE CAR SHUTTERED, A LIGHT APPEARED AND IT APPEARED TO STALL. I COULD NOT ACCELERATE AND HAD TO BRAKE, PARK THE VEHICLE, TURN IT OFF AND BACK ON (IN THE MIDDLE OF A BUSY INTERSECTION). THE NEXT MORNING, WHILE DRIVING ON THE EXPRESSWAYN THE VEHICLE DID NOT APPEAR AFFECTED, BUT A DIFFERENT LIGHT CAME ON INDICATING COLLISION WARNING WAS TURNED OFF. IT DID NOT GO OFF UNTIL THE CAR WAS TURNED OFF AND DID NOT APPEAR TO POP BACK UP. LATER THAT SAME DAY, WHILE DRIVING ON THE EXPRESSWAY WITH CRUISE CONTROL GOING ABOUT 76 MPH IN THE LEFT HAND LANE, THE VEHICLE SHUTTERED, AND APPEARED TO STALL. THE SAME LIGHT TURNED ON. I WAS ABLE TO COAST THE VEHICLE TO THE RIGHT HAND SHOULDER, THEN IT OFF AND TURN IT BACK ON. PICTURES OF THE LIGHTS HAVE BEEN INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268788October 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ETC, AIR BAG, TRACKING INDICATOR LIGHTS COME ON RANDOMLY. HAVE HAD TO GO TO JIFFY LUBE TWICE TO HAVE SENSORS RESET WITH ONE REMAINING. EVENTUALLY INDICATORS COME BACK ON AGAIN. THEY COME ON WHILE DRIVING. HARD TO GET JEEP TO MOVE, "JERKY" UNTIL I REACH 20 MPH. HAVE TO PULL OVER TO TURN CAR OFF THEN TURN BACK ON, CONTINUE FOR A MILE AND THEN REPEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268795October 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE NOT STARTING, UNABLE TO ACCELERATE OVER 20MPH, IDLING, SHAKING, RADIO UNEXPECTEDLY STOPPED WORKING, VEHICLE NOT COMMUNICATING WITH THE 'COMPUTER' ECM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Compass