Jeep Compass Complaints

4,014 consumer complaints on file.

#11282766November 28, 2019
ENGINE
PURCHASED NEW COMPASS FROM BEST JEEP IN PLYMOUTH MA. AFTER FIRST OIL CHANGE, JUST BEFORE SECOND 13,000 MILES (STICKER SAYS TO GO EVERY 7,000 MILES) LOW OIL PRESSURE LIGHT CAME ON, HAD TO GET OFF THE ROAD. TOOK 2 QUARTS OF OIL TO GET TO SAFE ZONE, OIL DRIPPING WAS NOTICEABLE UNDER CAR AND I BROUGHT BACK TO DEALER. GOT CAR BACK AND THEY NOTED NO OIL LEAK FOUND AND SAW SPILLED OIL AT FILLER SPOT. I PUT OIL IN THE CAR, THERE WAS NO OIL SPILLED AROUND THE FILLER. WHEN I LOOKED, DEALERSHIP HAD TAKEN, WHAT SEEMED TO BE AN OILY RAG, AND WIPED ALL AROUND THAT AREA. THEN TRIED TO BLAME ME. GOT CAR HOME, OIL WAS STILL DRIPPING. CALLED, MADE ANOTHER APPOINTMENT. THEY THEN WROTE ON THE WORK ORDER "VERIFIED, SERVICE MANAGER DOCUMENTED OIL UNDER VEHICLE. THEY PUT DIE IN OIL, CLEANED UP PRESENT OIL ON OUTSIDE OF ENGINE. WENT BACK TO DEALER AFTER 300 MILES, OIL WAS DOWN HALF A QUART, BUT DEALER SAID NO LEAKS FOUND. WAS TOLD THAT THIS IS WITHIN THE NORMAL RANGE FOR A NEW ENGINE TO BURN UP TO 1 QUART OF OIL PER 1000 MILES. THIS MEANS THE ENGINE IS ALREADY SHOWING 1 QUART OF OIL APROX EVERY 600 MILES. NOW I HAVE TO DO AN "OIL CONSUMPTION TEST" EVERY 1000 MILES. AFTER READING WHAT CAN HAPPEN WHEN LOW OIL PRESSURE HAPPENS, CAR SHUTTING DOWN AND LOCKING UP SO CANT BE DRIVEN, HAS HAPPENED. ONCE AT A STOP LIGHT, THEN TRYING TO LEAVE A PARKING SPOT. I THOUGHT IT WAS OPERATOR ERROR AND I MUST HAVE DONE SOMETHING WRONG BECAUSE NO WARNING LIGHTS CAME ON AND I WAS ABLE TO RESTART THE CAR AND CONTINUE. MY FAULT FOR NOT FOLLOWING UP WITH DEALER, HOWEVER IF HAPPENS AGAIN, CAR WILL BE JUST TOWED FROM SPOT. TO ME, THIS IS AN ISSUE JEEP KNOWS ABOUT AND IS PUTTING PROFITS OVER LIVES. THE COST OF A LIFE IF THE CAR SHUTS DOWN ON THE HIGHWAY OR INTERSECTION WITH NO WARNING, IF FAR LESS THAN WHAT IT WILL COST THEM TO STEP UP AND ACKNOWLEDGE AND CORRECT. I JUST PRAY IT DOESN'T HAPPEN TO MY FAMILY.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282659November 27, 2019
ENGINE
ON SEVERAL OCCASIONS THE CARE HAS STALLED WHILE DRIVING. ONCE WHEN TAKING A TURN, BUT MOSTLY WHEN SLOWING DOWN AT A STOP LIGHT. THE CHECK ENGINE LIGHT WILL COME ON AND SERVICE AUTO START STOP WILL COME ON AND WITHOUT ANY WARNING THE CAR WILL STOP IN THE MIDDLE IN THE ROAD. WHEN WE TOOK CAR TO THE DEALER THEY TOLD US THAT IT WAS THE BOTH BATTERIES. WE HAVE HAD THIS CAR LESS THAN ONE YEAR. I COULD UNDERSTAND ONE BATTERY, BUT WHY WOULD BOTH GO OUT AT THE SAME TIME. IN RESEARCHING I SAW THAT THERE WAS VOLTAGE REGULATOR RECALL; HOWEVER, WE ARE BEING TOLD THAT THIS DOES NOT INVOLVE OUR VIN. THESE INCIDENTS HAVE HAPPENED AROUND TOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282681November 27, 2019
ENGINE
WHEN RIDING CITY STREETS OR HIGHWAY ENGINE SOMETIMES JERK AND STALLS. NO WARNING AND NO LIGHTS. THIS HAS HAPPEN OVER 10 TIMES IN THE LAST FIVE MONTHS. CRANKSHAFT SENSOR WAS REPLACED AUGUST 2018 DUE TO ENGINE STALLING AND WOULDN'T CRANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282726November 27, 2019
ELECTRICAL SYSTEM
2018 JEEP COMPASS SHUT OFF WHILE DRIVING, IT HAS HAPPENED TWICE SINCE PURCHASE NINE MONTHS AGO. I WAS ON A CITY STREET BOTH TIMES AND IN MOTION.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282452November 26, 2019
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. THE CONTACT WAS INFORMED BY FERRARIO AUTO TEAM OF SAYRE (102 SPRING ST, SAYRE, PA 18840, (570) 888-2367) THAT THE VEHICLE'S FRONT CROSS MEMBER BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN EXTENDED WARRANTY FOR THE PART; HOWEVER, THE WARRANTY WAS EXPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282249November 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO MIAMI LAKES JEEP (16600 NW 57TH AVE, MIAMI LAKES, FL 33014, (305) 820-3812), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TEN TIMES WITHIN THE LAST FEW YEARS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282268November 25, 2019
UNKNOWN OR OTHER
I BOUGHT THE VEHICLE ABOUT 3 YEARS AGO AND ABOUT ONE MONTH INTO THE PURCHASE, THE ENGINE LIGHT HAS BEEN STEADY ON AND OFF FOR THE LAST 3 YEARS. WE HAVE BROUGHT IT TO A DEALER, WE HAVE HAD THE VEHICLE PASS INSPECTIONS, ONCE THE CAR IS RESET THE ENGINE LIGHT GOES OFF. THE CODE THAT HAS CONSISTENTLY COME UP IS THE CATALYTIC CONVERTER, WHICH WE WERE TOLD NUMEROUS OCCASIONS THAT IT'S JUST A GLITCH. NOW, THE LIGHT WILL NOT GO OFF AFTER A RESET AND ARE BEING TOLD THAT WE NEED TO REPLACE THE WHOLE CATALYTIC CONVERTER (WHICH I CAN NOT AFFORD) AND DON'T EVEN KNOW IF IT'S A TRUE ISSUE BEING SINCE THE ENGINE LIGHT CONSTANTLY BEING ON SINCE THE PURCHASE OF THE VEHICLE AND NOW WON'T GO OFF AT ALL. I'M WONDERING WHY THIS CAR/VIN HASN'T SHOWED UP ON THE RECALL LIST WITH THE OTHERS WITH THE CATALYTIC CONVERTER RECALLS!!!????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282298November 25, 2019
STRUCTURE:BODY
2011 JEEP COMPASS 4WD. HAD SHAKING IN STEERING WHEEL AND A WHEEL WOBBLE. EVEN AT DRIVING 40MPH OR LOWER. MECHANIC SAID THE CRADLE/CROSSMEMBER WAS RUSTED OUT. AT 8 YEARS OLD, THE ENGINE CRADLE SHOULD NOT BE RUSTED OUT. HUGE SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281707November 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE TRAVELING APPROXIMATELY 45 MPH, THE ENGINE MADE A ROARING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE BEGAN SIX MONTHS AGO. THE VEHICLE WAS TAKEN TO DIFFERENT DEALERS EIGHT TIMES AND FOUR NEW DIFFERENTIALS WERE REPLACED. THE VEHICLE WAS TAKEN TO NORTHTOWN CHRYSLER JEEP DODGE FIAT (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150, (716) 616-3299) WHERE THE PTU AND ANOTHER UNKNOWN UPDATE WERE COMPLETED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 23,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281490November 21, 2019
ENGINE
ENGINE OIL CHECKED LOW 3,000 MILES AFTER LAST OIL CHANGE. THIS IS CONSISTENT WITH MULTIPLE ONLINE REPORTS OF THESE VEHICLES BURNING OIL RAPIDLY. OTHER REPORTS STATE VEHICLE SHUTS DOWN WHILE TRAVELING WITH NO WARNING INDICATIONS AND THE DIPSTICK REGISTERS NO ENGINE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281517November 21, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I PURCHASED MY JEEP COMPASS NEW. SINCE I HAVE HAD IT, I HAVE TAKEN MY 2018 JEEP COMPASS IN FOR REPAIR DUE TO LOSS OF OIL SEVERAL TIMES. THE LOSS OF OIL WAS FIRST NOTICED BEFORE THE FIRST 2,000 MILES ON THE CAR BECAUSE OF A TICKING NOISE COMING FROM THE ENGINE. THIS CAR HAS EVEN STOPPED ON ME ON WHILE TRAVELING OUT OF TOWN AND THE ENGINE LIGHT COMES ON ALONG WITH OTHER LIGHTS. IN THIS PARTICULAR INSTANCE IT DID START BACK UP EVENTUALLY. WHEN IT DID, THE ENGINE LIGHT STAYED ON THE WHOLE TIME. RECENTLY, (11/16/19), WHILE DRIVING THE WHOLE CAR SHUTS DOWN IN THE MIDDLE OF THE STREET AND THE EMERGENCY BRAKES LOCK UP. THE CAR WILL NOT BUDGE. IN THIS INSTANCE THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THERE HAVE BEEN SO MANY ISSUES WITH THIS CAR THAT I DO NOT FEEL SAFE DRIVING IT. THESE ISSUES SEEM TO BE COMPLETELY RANDOM AND WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281006November 19, 2019
VEHICLE SPEED CONTROL
ROUGH IDLE, SPOTTY ACCELERATION, REMOTE START CUTS OUT, ENGINE LIGHT, EBS LIGHT, THROTTLE CONTROL LIGHT ALL COME ON, HIGHER RPM THIS ISSUE SOUNDS LIKE MULTIPLE OTHERS THAT PEOPLE HAVE HAD, BUT THERE'S NO RECALL FOR MY VIN?. THE ATTACHED DESCRIPTION FROM ANOTHER PERSON IS EXACTLY WHAT IS HAPPENING TO MINE. MY VEHICLE HAS 62500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281095November 19, 2019
FUEL/PROPULSION SYSTEM
UNABLE TO FUEL VEHICLE. GASOLINE REFUEL STOPS AFTER 1/4 GALLON IS PUMPED. GAS SPRAYS BACK ON PERSON FILLING IF YOU ARE NOT EXPECTING THE SPLASH. JEEP INDICATES THAT THIS VEHICLE IS NOT COVERED UNDER RECALL M11, AS IT WAS BUILT ON FEB 1, 2012 AND THE WINDOW FOR RECALL WAS DECEMBER 20, 2011 THROUGH JANUARY 5, 2012. ACCORDING TO THE VIN, MY VEHICLE IS WITHIN 200 VEHICLES OF THE RECALL. JEEP IS REPLACING MY GAS TANK AS A COST OF OVER $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280735November 18, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
PURCHASED AT THE DEALERSHIP @ 5K..ENGINE STALLED @ 18K MILES AS I WAS BACKING OUT OF MY DRIVEWAY.. CHECKED AND THERE WAS NO OIL ON STICK.. HAD TO BUY OIL TWICE JUST TO TAKE MY JEEP TO BE SERVICED AND HAVE AN 'OIL CONSUMPTION TEST' PERFORMED MULTIPLE TIMES, WAS TOLD EVERYTHING WAS FINE.. 11K MILES LATER..'SERVICE ENGINE,' 'SERVICE TRANSMISSION,' FLASHES ON DASH. NO OIL ON STICK WITHIN 400 MILES OF NEEDING AN OIL CHANGE.. ENGINE WON'T TURNOVER/START. STRANDED WITH <30K MILES & HAVEN'T HAD THE VEHICLE A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280586November 17, 2019
ENGINE
PROBLEM STARTED AROUND 43K MILEAGE. WHEN TURNING, THE "LOW OIL PRESSURE" LIGHT WOULD COME ON, THEN THE ENGINE WOULD STALL AND SOMETIMES THE EMERGENCY BRAKE WOULD ACTIVATE AND STOP THE CAR. I WOULD HAVE TO SHUT VEHICLE OFF AND THEN TURN BACK ON TO OPERATE. THIS HAPPENED ON SIDE STREETS AND ONCE ON HIGHWAY. TOOK CAR INTO GOLLING (DEALER) AND THEY SAID OIL WAS VERY LOW. I HAD JUST HAD OIL CHANGED ABOUT 3K MILES PRIOR TO THAT. DEALER TOLD ME THAT "THESE ENGINES ARE KNOWN TO BURN OIL". THEY TOLD ME TO BRING IT BACK AT 2K MILES TO HAVE THE OIL CHECKED. AT 2K MILES, THE OIL WAS LOW AGAIN AND THEY DID AN OIL CHANGE AND TOLD ME TO BRING IT BACK AT 1K MILES. I BROUGHT IT BACK AT 1K MILES THEY NEEDED TO "TOP IT OFF" AND TOLD ME TO BRING IT BACK AGAIN AT 2K MILES. THE DEALER ALSO MENTIONED THAT IF NEXT OIL CHECK IT WAS SHOWING LOW, THEY MAY NEED TO REPLACE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280481November 16, 2019
ENGINE
I HAD BEEN DRIVING THE CAR FOR A FEW MINUTES AND STOPPED AT A RED LIGHT BEHIND ANOTHER VEHICLE. WHEN THE LIGHT TURNED GREEN, I DROVE AND TURNED RIGHT. AFTER ABOUT 10 YARDS, MY CAR STALLED JUST AS I WAS TRYING TO ACCELERATE. FORTUNATELY, NO ONE WAS BEHIND ME, OR I WOULD HAVE LIKELY BEEN HIT. THIS HAD HAPPENED TWICE BEFORE, SO I KNEW THE PROCESS: PUT THE CAR IN PARK, TURN ON THE EMERGENCY BREAK, TURN OFF THE EMERGENCY BREAK, TURN OFF THE CAR, TURN ON THE CAR, PUT THE CAR IN DRIVE. THIS SEQUENCE SEEMED TO WORK, BUT MY CAR SHOULD NEVER STOP IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. IT IS SCARY AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280515November 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY ETC LIGHT CAME ON AS I WAS LSITTING AT A STOP LIGHT .COMPLETE LOSS OF POWER AND COULD NOT ACCELERATE PAST 20 MPH. I TURNED THE CAR OFF, LET IT SIT FOR A MINTUE AND RESTARTED AND EVERYTHING WAS FINE. BUT THEN AFTER A FEW MORE MINUTES OF DRIVING IT HAPPENED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280546November 16, 2019
UNKNOWN OR OTHER
THE CADILLAC CONVERTER WENT BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280270November 15, 2019
UNKNOWN OR OTHER
I WAS JUST GIVEN AN ESTIMATE FOR A ROTTED SUBFRAME OF ABOUT 800 FOR THE PART ALONE. THIS IS A KNOWN ISSUE THAT HAS BEEN REPORTED IN SEVERAL JEEPS. I'M CONTACTING THE DEALER AS WELL. MY JEEP ALSO NEEDS TO HAVE THE REAR SUBFRAME ALSO LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280314November 15, 2019
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON 11/15/2019, PRIOR TO THAT WHEN TURNING THE VEHICLE ON THERE WAS A BAD FUEL ODOR COMING FROM THE ENGINE. SUDDENLY TODAY THE ENGINE WAS VERY QUIET TO THE POINT OF NOT KNOWING IT WAS ON. AFTER THE CHECK ENGINE LIGHT CAME ON I TOOK THE VEHICLE TO AUTOZONE FOR A DIAGNOSTIC SCAN. THE CODE THAT CAME UP WAS CATALYTIC CONVERTER. I SEE THERE IS A RECALL ON CHRYSLER CARS AND I WOULD LIKE MY CAR TO BE FIXED DUE TO THIS MANUFACTURER ERROR IN PRODUCING A EFFICIENT VEHICLE FOR SAFETY AND EMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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