Jeep Compass Complaints

4,014 consumer complaints on file.

#11288861December 13, 2019
POWER TRAIN
ON 12/12/2019 AT APPROXIMATELY 8:30PM I WAS DRIVING EASTBOUND I-80 IN UTAH TRAVELING ABOUT 65MPH. AT MILE MARKER 130 AT THE ENTRANCE TO PARLEYS CANYON AS I TRIED TO ACCELERATE MY VEHICLE STALLED, LOOSING POWER. I WAS ABLE TO MOVE TO THE SHOULDER OF THE ROAD BUT NEARLY REARENDED AND SEVERAL SEMI'S NEEDED TO DO QUICK MANUEVERS TO AVOID COLLIDING WITH ME. THERE WERE NO WARNINGS AND IT WAS SUDDEN POWER LOSS NOT PREVIOUSLY EXPERIENCED. THE VEHICLE RESTARTED BUY I EXPERIENCE A SIMILAR LACK OF POWER/ACCELERATION. I DO NOT FEEL THIS IS SAFE TO DRIVE AND I HAVE TOWED IT TO A JEEP DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288889December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT MY CAR IN 2018 BRAND NEW WITH LESS THAN 10 MILES. IN THE FIRST FEW MONTHS, IT REQUIRED A BRAND NEW RADIO SYSTEM AND REAR CAMERA REPLACEMENT. IN SOME MONTHS FOLLOWING THAT, I HAVE HAD MY CAR STOP ON ME WHILE DRIVING, APPROXIMATELY 4-5 TIMES WITH ONLY EXCUSES AS TO WHY THE CAR WOULD UNSAFELY DO THIS. FIRST TIME WAS AN UPDATE THAT NEEDED TO BE DONE. SECOND TIME WAS THE KEYFOB BATTERY BUT ACCUSED IT OF BEING LACK OF OIL CHANGES (I DON'T NEED TO GO TO THE DEALERSHIP FOR OIL CHANGES). NEXT, WAS NO EXPLANATION AT ALL. LAST WAS YESTERDAY WHEN IT DIED TWICE IN ONE DAY IN THE MIDDLE OF THE ROAD. THEY CALLED TO LET ME KNOW THAT IT PROBABLY IS BECAUSE MY OIL IS 3/4 WAY DEPLETED EVEN THOUGH I HAD AN OIL CHANGE DONE LESS THAN 3K MILES AGO. THEIR SUGGESTION IS THAT I RETURN EVERY 500 MILES SO THEY CAN TOP ME OFF IF THE OIL SEEMS TO BE AN ISSUE. THESE ARE THANKFULLY IN LESS BUSY STREETS MOSTLY DRIVING STRAIGHT BUT ONCE WHILE TURNING. ONCE INCLUDED AN ERROR CODE THAT I WAS TOLD WAS AN ELECTRICAL SYSTEM ERROR BUT IT DIDNT REGISTER. I HAVE PICTURES AND VIDEOS ON MY PHONE FROM THE INCIDENTS. I HAVE ALSO WRITTEN TO THE CEO OF JEEP, ATTORNEY GENERAL AND WILL BE CONTACTING AN ATTORNEY FROM AN ARTICLE I FOUND ON THIS ISSUE FROM APRIL OF 2019. MY PHOTOS AND VIDEOS WILL NOT SEND AND UPLOAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288927December 13, 2019
ENGINE, POWER TRAIN
WHEN MY VEHICLE HITS 47 MPH IT STARTS MAKING A VERY LOUD HUMMING NOISE COMING FROM THE ENGINE AREA. THE NOISE CONTINUES TO BE PERSISTENT UNTIL I SLOW DOWN TO LESS THAN 30 MPH. I HAVE TAKEN IT TO DEALERSHIP BUT JEEP DOESN'T KNOW HOW TO FIX IT. THEY SAY THEY HAVE BEEN WORKING ON A SOFTWARE UPDATE SINCE EARLY 2018. I'M NOT SURE IF IT'S DAMAGING MY VEHICLE BUT IT IS EXTREMELY LOUD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288565December 12, 2019
ELECTRICAL SYSTEM
FOUR TIMES NOW AFTER THE STOP/START SYSTEM HAS ENGAGED WHILE AT A STOP AND I RELEASE THE BREAK TO START DRIVING, THE CAR EITHER FLASHES 4 WHEEL DRIVE UNAVAILABLE AND THEN GOES INTO LIMP MODE NOT ALLOWING THE CAR TO DRIVE OVER 13MPH UNTIL THE CAR IS RESTARTED OR MOST RECENTLY STATES TRANSMISSION WARNING SERVICE ENGINE AND WON'T ALLOW THE CAR TO DRIVE AT ALL UNTIL I RESTART THE CAR IN THE MIDDLE OF THE ROAD. BOTH TIMES AFTER RESTARTING THE CAR HAS DRIVEN WITH NO ISSUES BUT MOST RECENTLY THE SERVICE ENGINE LIGHT HAS REMAINED ON. THESE ISSUES ONLY HAPPEN WITH THE STOP/START FUNCTION SO I HAVE TO REMEMBER TO TURN THIS FEATURE OFF EVERYTIME I START THE CAR. THIS HAS HAPPENED TWICE IN THE MIDDLE OF A BUSY INTERSECTION IN THE CITY LEAVING ME TO SIT IN THE MIDDLE AND WAIT FOR MY CAR TO SHUT OFF, TURN BACK ON, AND HOPEFULLY DRIVE AWAY WHILE HOPING NO CAR DRIVES RIGHT INTO ME WHILE TRYING TO DO THIS. VERY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288631December 12, 2019
ENGINE
BURNING EXCESSIVE OIL. HAD TO GET NEW MOTOR. SECOND MOTOR IS BURNING OIL. GOING THROUGH SECOND OIL CONSUMPTION TEST. 2018 JEEP COMPASS WITH 11,500 MILES. STILL UNDER WARRANTY. VEHICLE CAN STOP WITHOUT WARNING, ANYWHERE AT ANY TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288077December 10, 2019
ELECTRICAL SYSTEM, ENGINE
FIRST MY RADIO CUTS OUT AT RANDOM TIMES. SECOND, I'VE BEEN NOTICING MY OIL LIGHT COMING ON MANY TIMES. I CONSTANTLY FEEL LIKE I'M PUTTING OIL IN THIS CAR. 3 RD, I WAS PULLING OUT OF A STRIP MALL WHEN MY CAR JUST SHUT OFF. THANKFULLY I WASN'T IN TRAFFIC YET. MANY TIMES WHEN I START MY CAR AND START MOVING MY CAR STALLS. THIS HAS HAPPENED TOO MANY TIME THAT I DON'T FEEL SAFE. EVERY 600-1000 MILES I HAVE TO CHECK THE OIL. IT IS ALWAYS LOW AND I BELIEVE THIS IS THE CAUSE OF THE STALL PROBLEM. I BOUGHT THIS CAR IN OCTOBER 2018 BRAND NEW AND HAVE HAD TROUBLE EVER SINCE I HIT 3000 MILES. VERY DISAPPOINTING!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287840December 9, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES. THE CONTACT STATED THAT SEVERAL UNKNOWN INDICATORS FLASHED ON THE INSTRUMENT PANEL AND THE TURN SIGNALS AND BLIND SPOT MONITOR FAILED TO WORK. THE CONTACT STATED THAT THE COMPUTER WAS IN A CONSTANT LOOP OF TURNING ON AND OFF. TALLAHASSEE DODGE CHRYSLER JEEP RAM FIAT (3987 W TENNESSEE ST, TALLAHASSEE, FL 32304) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR DECEMBER 9, 2019. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287939December 9, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE MADE A LOUD SCREECHING SOUND WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO ANTWERPEN CHRYSLER JEEP (6440 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (410) 788-2973) WHERE THE BRAKES WERE REPLACED. SOON AFTER THE VEHICLE WAS REPAIRED, THE FAILURE OCCURRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS LISTED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,710.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288003December 9, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
DURING COLD WEATHER/ AND RANDOMLY DRIVING DOWN HIGHWAY, ENGINE WILL CUTOUT AND NOT RESTART. ALSO WHEN PARKED ENGINE WILL CRANK, BUT NOT START. EVEN IF YOU REPLACE BATTERY- DOES NOTHING. THIS IS A VERY HIGH PRIORITY FOR SAFETY CONCERNS. THIS COULD CAUSE LOTS OF WRECKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287991December 9, 2019
VEHICLE SPEED CONTROL
LIMP-HOME MODE OCCURRED THREE OCCASIONS WHILE DRIVING AT APPROXIMATELY 30-40MPH ON CITY STREET. DIAGNOSED AS FAULTY THROTTLE BODY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288010December 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE FUEL GAUGE WAS DEFECTIVE AND DID NOT WORK AS INTENDED WITHOUT WARNING. ALSO, WHEN ATTEMPTING TO PLACE FUEL INTO THE FUEL TANK, THE NOZZLE HAD TO BE RE-POSITIONED IN ORDER TO CONTINUE ADDING FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT WAS ALSO INFORMED THAT SINCE HE PURCHASED THE VEHICLE FROM A DEALER THAT WAS NO LONGER IN OPERATION, THEY COULD NO LONGER STAND BY THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10,677.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287215December 5, 2019
UNKNOWN OR OTHER
WELL - THIS ALL STARTED BACK IN APRIL OF 2019 - WHEN I TOOK MY JEEP IN - IT WOULD STALL IN THE MIDDLE OF A TURN . AROUND 5000 MILES - NOW THIS IS A LEASE VEHICLE - SO I TOOK THE JEEP IN EXPLAINED TO THE SERVICE MANAGER AT RAY LAETHEM WHAT THE VEHICLE WAS DOING AND HE CHECKED THE OIL AND THERE WAS NO OIL IN THE ENGINE - SO WE STARTED AN OIL CONSUMPTION TEST - NOTHING AFTER THAT WAS RECORDED CORRECTLY - EVERY TIME I TOOK THE JEEP BACK A THE 1000 MILES THE OIL WAS LOW AND THEY WOULD SAY COME BACK EVERY 500 MILES - TIL THE 3RD TIME I TOOK IT IN AND THE DEALERSHIP SAID THERE WAS NO OIL USED - AND IT WAS A QUART LOW - I DID CHECK IT BEFORE I TOOK IT IN - IT WAS LOW A QUART LOW -ALSO TOOK TO A DIFFERENT DEALERSHIP NORTHLAND JEEP , CHRYSLER . THEY ALSO STATED THIS IS NORMAL FOR THE ENGINE THAT IS IN MY JEEP. SO I TOOK THE JEEP BACK AGAIN TO NORTHLAND - REQUESTED TO SPEAK TO THE SERVICE MANAGER - WAS TOLD HE IS NOT IN - SO THAT THEY COULD CHECK THE OIL FOR THE OIL CONSUMPTION TEST. THE SERVICE GUY STATED WE DON'T DO THAT . WE PUT THAT YOU REQUEST AN OIL CONSUMPTION TEST THEY DID THE OIL CHANGE - SO AGAIN NOTHING RECORDED CORRECTLY - MY JEEP USES OIL ( "ITS NORMAL) , IT USES A QUART OF OIL EVERY 1000 MILES .THE CASE IS CLOSED - PROBLEM NOT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286839December 4, 2019
POWER TRAIN
WHILE DRIVING THE VEHICLE IS MAGICALLY STOPPED ACCELERATING GOING 55 MPH ON A TWO LANE HIGHWAY IN THE COUNTRY. THERE ARE/WERE NO ISSUES WITH THE ENGINE AS THE CAR WOULD NOT MOVE FORWARD OR REVERSE AS I PRESSED ON THE GAS PEDAL. CREDIBLE/NATIONALLY RECOGNIZED VEHICLE REPAIR SHOP STATED THE TRANSMISSION NEEDS REPLACEMENT (123,500 MILES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286541December 3, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING ON THE EXPRESSWAY & ALL OF A SUDDEN MY VEHICLE JUST STARTED STALLING. I COULDN'T DRIVE ANY FASTER THAN 30MPH. I COULD'VE BEEN IN AN ACCIDENT WITH MY KIDS IN THE CAR WITH ME. HOW IS THIS NOT INCLUDED IN A RECALL? I'VE SEEN SEVERAL OTHER VEHICLES WITH THE SAME ISSUE. PLUS THERE WAS A RECALL DONE IN 2013 FOR THIS SAME ISSUE WITH THE ENGINE STALL SO WHY ISN'T MY VEHICLE INCLUDED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286543December 3, 2019
ELECTRICAL SYSTEM, ENGINE
THE CAR WONT START. WHEN PRESING THE PUSHSTART BUTTON IT WONT WORK. MESSAGE ON THE SCREEN SAYS CAR NOT IN PARK AND WONT START NOR SHUT DOWN. NO WAY TO MOVE IT OR SHUTTING IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286711December 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. THE CONTACT STATED THAT THE OIL IN HIS VEHICLE NEEDED TO BE CHANGED EVERY TWO MONTHS. IN ADDITION, THE LOW OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286290December 2, 2019
POWER TRAIN
2013 JEEP COMPASS LATITUDE. CVT TRANS HEARD UP AND STOPS ALL POWER. HAVE TO PULL OVER AND LET COOL AND REPEAT PROCESS EVERY 10 MILES OR SO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286513December 2, 2019
ELECTRICAL SYSTEM, ENGINE
2015 JEEP COMPASS LATITUDE 4X4 WITH A 2.4L ENGINE AND AUTOMATIC TRANSMISSION. THE VEHICLE ONLY HAS 80,000 MILES ON IT. ABOUT A WEEK AGO WE WERE DRIVING DOWN THE ROAD IN OUR NEIGHBORHOOD WHEN THE CAR WENT INTO LIMP MODE, NO POWER TO THE WHEELS AND THE ENGING STARTED CHUGGING. CAME TO A COMPLETE STOP AND THE RPM'S WERE AT 1500 AT IDLE. CHECK ENGINE LIGHT, THROTTLE CONTROL LIGHT, ABS, AND TRACTION CONTROL LIGHT TURNED ON. I SHUT OFF THE ENGINE AND WAITED A COUPLE SECONDS AND TURNED IT BACK ON. ALL THE LIGHTS TURNED OFF AND THE VEHICLE SEEMED FINE. I DROVE IT HOME AND HOOKED UP MY SCAN TOOL AND THERE WERE NO CODES SO I HAD NO IDEA WHAT TO LOOK FOR. TWO DAYS LATER WE WERE DRIVING DOWN THE HIGHWAY AND IT HAPPENED AGAIN IN A CONSTRUCTION ZONE WITH NO SHOULDER AND NO EXIT! THE CAR WOULD NOT ACCELERATE AND CHUGGED TO A STOP, HAD TO HOLD UP TRAFFIC TO TURN THE CAR OFF AND BACK ON TO GET MOVING AGAIN. TWO MILES LATER IT HAPPENED AND WE HAD A SHOULDER TO PULL OVER ONTO. I STOPPED THE CAR AND TRIED TO SCAN THE ENGINE AND AGAIN NO CODES BUT THE DASH WAS LIT UP LIKE A CHRISTMAS TREE. AFTER TURNING IT BACK ON THE CAR WAS STUCK IN LIMP MODE AND WOULD NOT MOVE. HAD TO HAVE IT TOWED TO THE SHOP. AFTER THROWING A BUNCH OF MONEY AT IT WE FINALLY FOUND IT WAS A FAULTY THROTTLE BODY. THE PEDAL SENSOR AND THE THROTTLE BODY WERE NOT COMMUNICATING. IT COST US $719.67 TO HAVE IT FIXED NOT TO MENTION THE TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282982November 30, 2019
SERVICE BRAKES, ENGINE
THE VEHICLE AT ANY KNOWN TIME GOES INTO THE PARKING BRAKE MODE AND STALLS! THE DEALERSHIP DOES NOT RECOGNIZE THE PROBLEM AND TWICE WE WERE ADVISED TO CHANGE THE OIL? THE OIL CHANGES WHICH SHOULD NOT EVEN BE ENTERTAINED HAS ALWAYS BEEN KEPT UP TO DATE. MY QUESTION SHOULD WE CHANGE THE OIL BEFORE OR AFTER THE SEVERITY OF THE ACCIDENT THAT CAN OCCUR DUE TO THIS MALFUNCTION. AND WHY IS THIS NOT A RECALL THERE ARE SO MANY COMPLAINTS ONLINE PEOPLE EXPERIENCING SAME PROBLEM.ARE YOU WAITING TILL SOMEONE DIES BEFORE DOING SOMETHING ABOUT IT? THAT WOULD SURELY SORE SALES? NOT UNDERSTANDING HOW THIS IS GOING ON SO LONG.IT HAS OCCURRED ON THREE INCIDENTS NOW HIGHWAY AND SIDE STREET , IT SHOULD NOT MATTER IT IS EXTREMELY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282843November 29, 2019
ENGINE
ON THREE SEPARATE OCCASIONS OUR NEWLY LEASED 2019 JEEP COMPASS STALLED WHILE AT HIGH SPEED. WE ALL HAD TO PULL OVER WITH OUT POWER STEERING. THIS HAPPENED SHORTLY AFTER WE PULLED OUT ON TO A MAIN ROAD FROM OUR NEIGHBORHOOD.*DT CONSUMER STATED YES, I TOOK IT TO VICTOR DODGE JEEP DEALERSHIP WHERE I LIVE AND GOT THE CAR. THEY SAID IN WAS DOWN A QUART OF OIL. FILLED IT AND SAID TO RETURN AT 7,500 MILES SO THEY COULD CHECK THE LEVEL AGAIN. I WOULD SAY THE VEHICLE WAS AT 45 MPH. THERE WAS AN OIL PRESSURE LIGHT THAT CAME ON WHEN THE CAR WAS STARTED UP. BUT IT WENT OFF RIGHT AWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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