Jeep Compass Complaints

4,014 consumer complaints on file.

#11325686May 24, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
STALLED AND END BOARD .. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324825May 16, 2020
SEAT BELTS, UNKNOWN OR OTHER
CODE COMING UP, SOMETHING TO DO WITH ACCELERATOR AND FRONT SEAT BEAT SNAPPER STOPPED WORKING YEAR AGO, BEEN SNAPPING FROM DRIVER SIDE INTO PASSENGERS. IT WON'T TAKE SEATBELT IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324019May 10, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
I COMPLAINED ABOUT ENGINE TAPPING SOON AFTER BUYING THE BRAND NEW CAR IN AUGUST 2019 NOTHING WAS DONE. 5/9/20 I ATTEMPTED TO DRIVE THE CAR AND AS I GOT READY TO PULL INTO A BUSY STREET THE TRUCK CUT OFF AND THE PARKING BREAK ENGAGED. IT TOOK ME 5 MINS TO GET IT RESTARTED AND ATTEMPTED TO BACK UP AND IT CUT OFF AGAIN. MY BREAKS HAVE BEEN FEELING AS THOUGH THEY ARE GRINDING. MY CLOCK HAS CHANGED TIME ON THE TRUCK FROM REGULAR TIME TO MILITARY TIME. WHEN MOVING MY CAR INTO DRIVE MY CAR JERKS VIOLENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323775May 7, 2020
ENGINE, VEHICLE SPEED CONTROL
MY WIFE AND HER AUNT WERE DRIVING AT 70-75, THEN IT FELT LIKE WHEN A GOVERNOR KICKS ON. IF THAT MAKES SENSE. AT THE SAME TIME THE CHECK ENGINE LIGHT CAME ON. SINCE I WAS ALREADY GOING THAT FAST I COULDN'T REALLY TELL, BUT I THOUGHT IT FELT LIKE I COULDN'T ACCELERATE. THEN AFTER THEY STOP FOR GROCERIES AND BEGAN DRIVING AGAIN THEY COULDN'T GET IT TO GO OVER 30. DROVE ON THE SHOULDER TO THE NEXT EXIT. IT FELT LIKE IT WOULDN'T SHIFT OUT OF FIRST GEAR TO ACCELERATE. I EVEN TRIED SPORT MODE TO MANUALLY DO IT & IT STILL WOULDN'T. THEN THEY PULLED OVER AND LET COOL BRIEFLY IT WAS WORKING AGAIN. WHEN MY WIFE FINALLY MADE IT HOME I PLUGGED IN MY PORTABLE CODE READER TO SEE WHAT TRIPPED THE SERVICE ENGINE LIGHT AND THE CODE WAS FOR TRANSMISSION CONTROL MODULE. I BOUGHT THIS VEHICLE LAST YEAR WITH 5000 MILES ON IT, CURRENTLY IT HAS 25,000. THIS IS ABSOLUTELY RIDICULOUS!! AND THEN READING THE OTHER ISSUES PEOPLE ARE HAVING THIS VEHICLE SOUNDS LIKE A DEATH TRAP WAITING TO HAPPEN! MY FAMILY AND FRIENDS WILL NEVER PURCHASE DODGE PRODUCTS AGAIN, JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323800May 7, 2020
ENGINE
WHILE DRIVING CAR LOOSING POWER IT HAS BEEN DOING THIS FOR A WHILE. THE ENGINE LIGHT AND A LIGHT LOOKS LIKE A Z SIDEWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323322May 5, 2020
AIR BAGS
MY AIR BAGS DEPLOYED WITHOUT COLLISION. I WAS DRIVING HOME AT 55 MPH, THE SPEED LIMIT ON THE INTERSTATE WHEN MY CAUSE STARTED BEEPING AND AIR BAGS DEPLOYED CAUSING ME TO CLIP A CAR WHEN I SWERVED. I LATER RECEIVED NOTICED IN MY JEEP APP OF A ISSUE WITH THE AIRBAG.*DT*JB*DT*DT*JB*DT*DT*JB*JB CONSUMER STATED VEHICLE HAS BEEN TOTALED. *TR*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11323334May 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE JEEP HAS GONE INTO LIMP MODE TWICE. FIRST TIME WAS ALMOST REAR ENDED. JEEP WAS TOWED TO DEALERSHIP SAME DAY. REPAIRED ONCE ADVISED THERE WAS A MOTHER BOARD ISSUE. THE SECOND TIME DEALER UNABLE TO REPLICATE NO REPAIR MADE. TURN STARTED TO GET STUCK AROUND THE SAME TIME. TURN SIGNAL KEEPS GETTING STUCK HAS BEEN SENT TO DEALER SEVERAL TIMES ISSUE STILL NOT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323339May 5, 2020
FUEL/PROPULSION SYSTEM
WHEN PUTTING FUEL IN THE GAS TANK, THE PUMP KICKS OFF AND GAS SPLASHES OUT LIKE THE TANK IS FULL. WE HAVE TO HOLD THE NOZZLE AND LET IT TRICKLE IN THE GAS FOR QUITE SOMETIME. IT DOESN'T MATTER HOW WE HOLD THE GAS NOZZLE OR WHAT ANGLE, IT SIMPLY SHUTS OFF THE PUMP LIKE ITS FULL, AND I'M DEALING WITH SPILT GAS ON ME AND THE GROUND! I CANNOT FILL MY TANK! AFTER SPEAKING WITH A JEEP DEALERSHIP, THEY VERIFIED IT DOES HAPPEN TO THE COMPASSES. WHAT! THERE IS A RECALL FOR THE 2012, FOR THE SAME PROBLEM. I AM REQUESTING A FULL REFUND FOR GETTING MINE FIXED, FOR SEEMS TO BE THE SAME PROBLEM. THE PROBLEM GOT WORSE, I NEED GAS AND IT ALAS IT DIDN'T ALLOW FOR A FILL UP OF GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323201May 4, 2020
ELECTRICAL SYSTEM, ENGINE
MY 2018 JEEP COMPASS STARTED RANDOMLY OVERHEATING. WE WERE STRANDED FOR OVER 5 HOURS IN THE MIDDLE OF NOWHERE. I HAD THE ENGINE THERMOSTAT REPLACED, AS THE MECHANIC THOUGHT THAT WAS THE PROBLEM. IT SEEMED TO WORK AND WE WERE IN OUR WAY. ABOUT 2 MILES FROM OUR DESTINATION IT STARTED OVERHEATING AGAIN. THERE WAS NO STEAM, NO EXCESS SOUND FROM THE ENGINE, NO NOTHING. I TOOK THE VEHICLE INTO ANOTHER MECHANIC AND HAD A FULL DIAGNOSTIC RAN, ONLY TO COME BACK WITH NOTHING. WE ARE CURRENTLY DRIVING THROUGH THE DESERT WITH THE HEAT ON BECAUSE ANYTIME YOU TURN ON THE AC THE ENGINE STARTS TO OVERHEAT, AND IT IS NOT EVEN 80 OUTSIDE. I LOOKED IT UP IN THE SEEMS TO BE A FAIRLY COMMON PROBLEM FOR THE JEEP COMPASS. WE HAVE A LONG WAY TO GO ON OUR TRIP STILL. THIS IS EXTREMELY CONCERNING CONSIDERING THE AGE AND MILEAGE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323219May 4, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE SOUND DISAPPEARED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323120May 3, 2020
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
CAR HAS STALLED WHILE DRIVING. NO TRANSMISSION FLUID AND JUST BOUGHT FROM DEALER LESS THAN 600 MILES AGO. ENGINE RUNS HOT TO THE POINT VEHICLE STOPS WHILE DRIVING. ELECTRICAL SYSTEM MALFUNCTIONS AND WINDOWS GO UP AND DOWN. BURNING THROUGH COOLANT AND TRANSMISSION FLUID AS WELL AS OIL. CAR OVERHEATS UPON ANY ACCELERATION AND SHUTS OFF. ALL OCCUR WHILE IN MOTION. VEHICLE ELECTRICAL SYSTEM AND LIGHTS TOO BRIGHT AT NIGHT AND CANNOT SEE YOU BACK UP WHILE PARKED OR IN MOTION. CANNOT DIM. VEHICLE GEAR SHIFT IS ROUGH IN AND OUT OF GEAR (IN DRIVE TO PARKED). COULD NOT PARK WHEN STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322852April 30, 2020
ENGINE
BALANCE SHAFT MODULE HAS LEFT METAL IN OUR OIL.IT WENT BAD CAUSING OUR ENGINE TO GO DEAD WHILE WE WAS DRIVING DOWN INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321901April 22, 2020
ENGINE, STEERING, UNKNOWN OR OTHER
WHILE DRIVING MY JEEP COMPASS, THE ENGINE WILL RANDOMLY SHUT DOWN/STALL. THE LAST INCIDENT OCCURRED WHILE CROSSING RAILROAD TRACKS. THE ENGINE SHUTS DOWN DUE TO LOW ENGINE PRESSURE AS A SAFETY FEATURE TO PREVENT DAMAGE TO THE ENGINE (INFORMATION FROM THE DEALERSHIP). HOWEVER, THE ENGINE SHUTTING DOWN/STALLING IS ACTUALLY CREATING A HAZARD. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS AND THE VEHICLE IS A 2018 (2 TIMES WHILE ON MULTI LANE HIGHWAYS AND 1 TIME WHOLE CROSSING RAILROAD TRACKS). THE DEALER SOLUTION IS THAT THE OIL NEEDS TO BE CHECKED PRIOR TO EVERY OPERATION TO ENSURE IT IS WITHIN OPERATING LEVELS WHICH IS COMPLETELY UNACCEPTABLE. THE DEALERSHIP ALSO STATED THAT BURNING 1 QUART OF OIL / 4000 MILES IS WITHIN TOLERANCE FOR THE ENGINE IN THE VEHICLE. ALSO UNACCEPTABLE. I'M JUST LUCKY I WASN'T TRANSPORTING CHILDREN IN THE VEHICLE DURING ANY OF THE INCIDENTS (PART OF MY JOB TO TRANSPORT CHILDREN USING MY PERSONAL VEHICLE). CURRENTLY JEEP PROVIDES NO REMEDY FOR THE ISSUE OTHER THAN TO CONSTANTLY CHECK THE OIL. MY CONCERN IS WHAT WILL THEIR RESPONSE BE WHEN SOMEONE STALLS ON A RAILROAD TRACK WITH AN ONCOMING TRAIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321766April 21, 2020
UNKNOWN OR OTHER
THE CAR IS AUTOMATIC BUT STALLED AS IF IT WERE MANUAL. WHEN I COME TO A SUDDEN STOP IT WOULD STALL OUT & SHUT OFF THE ENGINE. MOSTLY HAPPENS AT STREET LIGHTS & STOP SIGNS. IF I ACCELERATE FROM A STOPPED POSITION FOR EX: TO MERGE INTO TRAFFIC OR TO GO AT A GREEN LIGHT. IT JUMPS AS IF NOT BEING ABLE TO CATCH A GEAR SHIFT. WHEN BROUGHT TO THE MACHANIC, THEY DIDNT NOTICE ANYTHING WRONG UNDER THE HOOD. THIS HAS BEEN HAPPENING ON A REGULAR BASIS SINCE I BOUGHT THE CAR IN 2017. I'M WORRIED IT WOULD CAUSE A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321356April 16, 2020
AIR BAGS
HELLO I WENT TO DEALER TO FIX SAFETY RECALL S61 IN 04/16/19 NEXT WEEK SHOW ME LIGHT AIRBAG PROBLEM SO THEY TOLD ME TO CHECK THIS PROBLEM THEY CHARGE FEE FOR CHECK IN SO I REFUSE TO CHECK IT COST TO MUCH FOR ME SO I DRIVING TO HOME AND I DRIVING ALL YEAR WITH THIS AIR BAG LIGHT AND TODAY 4/16/2020 I WENT DEALER WHERE WAS RECALL DONE BEFORE AND ASK AGAIN IF THEY FIX THIS LIGHT BUT THEY TOLD ME THEY CHARGE FOR INSPECTION THAT LIGHT I THINK THAT RECALL MAKE ME MORE PROBLEM THEN DO GOOD FOR MY CAR I THINK THAT RECALL CAUSE THAT PROBLEM.WHAT I CAN DO WITH THIS CAR?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321357April 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
MY JEEP DASHBOARD LIGHTS COME ON CAR STARTS TO STALL NOT PICKING UP SPEED THEN AFTER A 30-40 SECONDS IT PICK BACK UP WITH ENGINE AND LIGHTING VAULT LIGHT WONT GO OFF. I FIRST TIME IT OCCURRED I WAS IN MOTION ON CITY STREETS DOING SPEED LIMIT OF 50 MPH AN I INSTANTLY HAD TO PULL OVER WHEN IT WAS CLEAR CUT IT OFF THEN STARTED IT BACK UP CAUSE I COULD NOT MISS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321196April 15, 2020
ELECTRICAL SYSTEM, ENGINE
I LEFT MY HOUSE AND DROVE ABOUT A MILE DOWN THE ROAD. I STOPPED AT A STOP SIGN AND AS I WENT TO PROCEED ONTO AN EXTREMELY BUSY ROAD MY 2018 JEEP COMPASS COMPLETELY SHUT DOWN. IT WOULDN'T MOVE AND TOLD ME TO SHIFT GEARS THEN PRESS THE BRAKE AND START BUTTON. MULTIPLE ATTEMPTS WOULD NOT RESTART THE CAR. EVEN THOUGH I PUT IT INTO PARK, THE D ON THE SHIFTER WAS FLASHING AND A MESSAGE ON THE DASHBOARD SAID THAT IT HAD TO BE IN PARK TO START...EVEN THOUGH IT WAS IN PARK. IT TOOK BETWEEN 5-7 MINUTES TO FINALLY START RUNNING, BUT GAVE NO INDICATION OF WHAT THE ISSUE WAS, NO WARNING LIGHTS OR ANYTHING. I WAS ABLE TO DRIVE A MILE TO MY DESTINATION WITHOUT ANY ISSUE, BUT WAS MOMENTARILY IN FEAR FOR MY LIFE AS THE ENGINE SHUT DOWN WITH NO NOTICE. UPON FURTHER INVESTIGATION, I IMMEDIATELY MADE AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT CHECKED OUT.THE MAN WHO HELPED WE WHEN I GOT THERE SAID HE THOUGHT HE KNEW WHAT THE ISSUE WAS. HE SHOWED ME THAT THERE WAS HARDLY ANY OIL ON THE DIPSTICK. I REALIZE I WAS ABOUT 800 MILES PAST THE 5000 MILE OIL CHANGE, AND THEY TOLD ME THAT JEEP SAID IT WAS ACCEPTABLE TO BURN A QUART OF OIL EVERY 2000 MILES. THIS SEEMS EXCESSIVE TO ME AND EVERY MECHANIC THAT I'VE TALKED TO. I HAVE READ THAT THE ENGINE WAS DESIGNED TO SHUT OFF WHEN OIL IS LOW AND CHRYSLER CONFIRMED THAT. HOW DOES THIS PASS TESTING? THERE IS NO WARNING LIGHT AT ALL AND CHANCES ARE THAT YOU WILL DIE OR BE SERIOUSLY INJURED IF YOUR CAR JUST SHUTS OFF IN TRAFFIC. I AM GENUINELY CONCERNED FOR MY LIFE AND THE LIVES AND SAFETY OF OTHERS WHILE HAVING THESE FAULTY VEHICLES ARE ON THE ROAD. THERE NEEDS TO BE A RECALL ASAP AND ENGINES NEED TO BE REPLACED WITH ONES THAT DON'T BURN THROUGH FUEL LIKE THIS. HUNDREDS OF PEOPLE HAVE REPORTED THE SAME ISSUE ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320992April 13, 2020
ELECTRICAL SYSTEM, ENGINE
WHEN YOU PARK THE JEEP AND TURN IT OFF THE STARTER KEEPS CLICKING LIKE IT IS TRYING TO START THE RADIO COMES ON WITH NO BODY IN JEEP WHEN IT IS OFF AND IT ALL THIS MAKES THE BATTERY GO DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320890April 12, 2020
VEHICLE SPEED CONTROL
I HAVE BEEN DRIVING MY VEHICLE FOR ALMOST A YEAR NOW IT AND IT SEEMS LIKE THE CLUTCH PEDAL IS BINDING, THE PEDAL DEPRESSES WHEN I'M DRIVING BUT FEELS LIKE IT HAS SOME KIND OF RESISTANCE. I'M NOT SURE IF IT MAY BE AN UNDERLYING ISSUE OR NOT BUT THIS IS BEST HOW IT CAN BE DESCRIBED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320895April 12, 2020
WHEELS
I BOUGHT THIS 2014 COMPASS IN DECEMBER 2019 THE TREAD ON THE VEHICLE'S GOODYEAR EAGLE LS 2 TIRES ( 205/70R/16 LOOKED GOOD BUT FROM THE MOMENT I BOUGHT IT I WAS CONSTANTLY PUTTING AIR IN BOTH TIRES ON THE DRIVERS SIDE. I BOUGHT THE COMPASS AS IS FROM THE DEALERSHIP SO OF COURSE THEY WOULD CHECK THEM AND REPAIR ANY LEAKS OR WHATNOT BUT FOR A RIDICULOUS PRICE WHICH I CANNOT AFFORD. I DO HAVE A WARRANTY THAT I BOUGHT BUT COVERS VERY LITTLE, EVEN HAVE TO PAY FOR THE GALLON OF GAS IF I RUN OUT BECAUSE IT ONLY COVERS THE CALL OUT TO BRING ME A GALLON. ANY WHO, I CANNOT AFFORD NEW TIRES OR THE AMOUNT TO HAVE A PLACE TO LOOK AT THEM, SO I WAS VERY ANAL ABOUT CHECKING MY TIRES LIKE A CRACKHEAD LOOKING FOR CHANGE ON THE GROUND. I WOKE UP ONE MORNING TO SEE THAT MY FRONT DRIVER SIDE TIRE WAS COMPLETELY FLAT SO I AIRED IT UP AT THE HOUSE AND PROCEEDED TO CHECK FOR LEAKS WITH THE OL SOAPY H2O AND FOUND A SMALL LEAK ON THE INSIDE WALL OF THE TIRE, I CHECKED TO SEE ABOUT REPLACING IT AND AFTER I FINISHED HYPERVENTILATING AT THE PRICE, WHICH BTW WAS MORE THAN MY CAR NOTE, I PUT FIX A FLAT IN IT TO TEMPORARILY FIX THE ISSUE SO THAT I COULD SAVE UP TO REPLACE 1 SINGLE TIRE INSTEAD OF SELLING MY KIDNEY ON THE DARK WEB. WELP AS SOON AS I GOT THAT DONE THE BACK TIRE DECIDED TO BE A JERK AND KEEP DEFLATING EVERYDAY. GOT THE SOAPY H2O AND FOUND NOTHING JUST LIKES TO GO FLAT. I STARTED LOOKING AT THE TIRES SO THAT I COULD SEE HOW LONG IT WOULD TAKE ME TO SELL A KIDNEY IN ORDER TO REPLACE 2 TIRES NOW AND I NOTICED THAT ALL 4 TIRES HAVE MULTIPLE BUBBLES ON THE OUTSIDE SIDE WALLS. TOOK EACH TIRE OFF CHECKING FOR SEPARATION OF BELTS AND YEP IT'S NOT ROCKET APPLIANCE, ALL 4 TIRES ARE BUBBLING. YET I'M SURE JUST BY SEEING THE MANUFACTURER'S REPLIES( THERE AREN'T ANY) AND THE FACT THAT I ALWAYS GET THE POOP END OF THE STICK THAT I WILL BE SELLING MY KIDS KIDNEY'S TOO JUST TO BUY 4 NEW TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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