Infiniti FX35 Complaints

448 consumer complaints on file.

#10359271October 5, 2010
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT THE REAR LIFT GATE DOOR NO LONGER STAYED OPEN. THE CONTACT WAS TOLD THAT SHE SHOULD HOLD THE DOOR OPEN INSTEAD OF ALLOWING IT TO STAY OPEN ON ITS OWN. THE DEALER STATED THAT THE SHOCKS ON THE REAR DOOR HAVE FAILED. THE FAILURE AND CURRENT MILEAGES WERE 34000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357893September 27, 2010
LATCHES/LOCKS/LINKAGES
I HAVE 2004 FX35WITH 52,000 MILES , MY DOOR ACTUATORS WENT BAD SO I'M UNABLE TO LOCK OR UNLOCK MY DOORS, AND IF IT LOCKS THEN I CANT GET OUT OF THE VEHICLE UNTIL I TRY ANOTHER DOOR OR SOMETHING , IT S A SAFETY ISSUE . NORTH AMERICA INFINITI DOESN'T WANT TO HELP WITH THIS ISSUE AT ALL... . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356777September 21, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
3 DOORS ON MY 2004 FX35 WILL NOT OPEN FROM INSIDE OR OUTSIDE-THIS IS A SAFETY ISSUE. FIRST WEEK IN SEPT I TRIED TO OPEN BACK DOOR TO RETRIEVE MY BOOKS, ETC AND THE DOOR WOULD NOT OPEN. I LEANED IN FROM DRIVER SIDE AND NOTICED DOOR WAS UNLOCKED SO I TRIED TO OPEN FROM THE INSIDE-IT WOULD NOT OPEN,. MY AUTO HAS ONLY 46,000 MILES ON IT. I TOOK TO DEALER AND HE SAID HE HAD NEVER SEEN THIS HAPPEN BEFORE. HE KEPT THE CAR FOR 3 DAYS AND SAID IT TOOK THEM ALL DAY TO OPEN THE 2 BACK DOORS. HE SAID ALL FOR ON MY ACCULATOS(SOMETHING LIKE THAT) FAILED AND THEY REPLACED THEM AT CHARGE OR OVER $ 2000.00. THIS IS A SERIOUS FLAW IN THE AUTO IF THE DOORS CAN NOT BE OPENED FROM THE INSIDE OR OUTSIDE. WHAT IF I HAD BEEN IN AN ACCIDENT AND THE DOORS COULD NOT BE OPENED? I FIRMLY BELIEVE THIS IS A PROBLEM THAT SHOULD BE ADDRESSED BY THE MFG AND I SHOULD NOT HAVE HAD TO PAY OVER $ 2000.00 FOR SOMETHING THAT I DID NOT CAUSE. RARELY AS ANYONE EVER RODE IN MY BACK SEATS AS USUALLY I AM A LONE RIDER OR DRIVER IN THE INFINITI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356648September 20, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE HAD MY FX 35 FOR 6 YEARS NOW AND FOR THE MOST PART HAVE BEEN PLEASED WITH IT. EXCEPT, WHEN IT COMES TO THE BRAKING SYSTEM. BASED ON THE RESEARCH I DONE, I AM NOT THE ONLY ONE WITH THE SAME COMPLAINT. THE BRAKES PRODUCE A PIERCING SQUEAL AT SLOW SPEEDS WHEN THEY ARE LIGHTLY APPLIED. I'VE SPENT CLOSE TO $1,000 IN AN ATTEMPT TO RESOLVE THE ISSUE WITHOUT SUCCESS. I'VE HAD BOTH THE FRONT AND REAR PADS AND ROTORS REPLACED WITH FACTORY-BRAND PARTS AND THE ISSUE STILL EXISTS. WHEN I ASK THE DEALER ABOUT THE PROBLEM THEY SAY "IT HAPPENS TO ALL OF THEM" AND THAT "THERE'S NOTHING THEY CAN DO". HOW CAN THIS NOT BE CONSIDERED A MANUFACTURING DEFECT AND BE SUBJECT TO A RECALL? THIS IS PRECISELY WHY I CHOSE TO SPEND MY $50,000 FOR MY LATEST CAR PURCHASE AT A MERCEDES-BENZ DEALER! AFTER SPENDING OVER $40,000 ON A "LUXURY" BRAND AUTOMOBILE, I EXPECTED MORE... A LOT MORE. INFINITI PLEASE DO SOMETHING ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355436September 14, 2010
LATCHES/LOCKS/LINKAGES
MY 2004 INFINITY FX 35 DOOR ACTUATOR WENT OUT ALL FOUR OF THEM,THIS CAR IS KEYLESS ENTRY. I HAVE A CHILD AND IT SEEM DANGEROUS TO USE THIS CAR FOR OUR FAMILY ANYMORE. SOMETIME I'M AFRAID TO LOCK IT AND WORRIED IF A FIRE OR EMERGENCY HAPPENED ,I COULDN'T GET OUT OF THE CAR. OR I COULDN'T OPEN THE DOOR TO GET THE CHILD OUT. THIS IS VERY BAD AND MUST BE CORRECTED BY INFINITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351840August 25, 2010
LATCHES/LOCKS/LINKAGES
I AM A 2004 INIFINITI FX35 OWNER. I HAD A RIGHT FRONT PASSENGER DOOR LOCK ACTUATOR BECOME INOPERABLE, SO HAD IT REPLACED ABOUT 3 YEARS AGO. AND RECENTLY, THE DRIVER'S SIDE DOOR LOCK ACTUATOR FAILED, REPLACED IT FOR A COST OF OVER $500. $303 FOR THE PART ALONE AND $216 FOR THE LABOR. I KNOW THE SAME PART COSTS ABOUT $35 AT AN INFINITI SERVICE IN OTHER COUNTRIES. I SEARCHED ON THE WEB TO SEE IF ANYONE ELSE HAS A SAME PROBLEM AS ME AND WAS SURPRISED TO FIND THAT THERE ARE A NUMBER OF PEOPLE, BOTH NISSAN AND INFINITI OWNERS, HAVE HAD DOOR LOCK ACTUATORS ALL AROUND THE CAR (INCLUDING THE REAR HATCH) FAIL ON THEM. I FEEL THAT I HAVE BEEN UNJUSTLY CHARGED FOR THIS PART AND LABOR AS I HAVE SEEN THE SAME PART GET REPLACED AT AN OVERSEAS INFINITI SERVICE MYSELF RECENTLY FOR A COST OF $50 WITH $35 OF IT BEING THE PART PRICE. WHY IS IT ALMOST 10 TIMES MORE EXPENSIVE HERE? I AM WILLING TO GO ANY DISTANCE TO SEE NISSAN AND INFINITI FIX THIS PROBLEM AT THEIR OWN COST WITHOUT RIPPING THEIR CONSUMERS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349702August 16, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCK / UNLOCK FAILURE FROM KEY FOB ON ALL DOORS AND REAR HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342545July 11, 2010
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT
TIRE: FALKEN S/TZ 04 (3MYRZ905) 265/50 20 VEHICLE: INFINITY FX35 MILEAGE: 38,000 ON CAR, NOT NECESSARILY TIRES. WHEN CAR WAS PURCHASED THERE WAS 6/32" TREAD DEPTH ON ALL 4 TIRES. PROBLEM: BOTH REAR TIRES ARE DAMAGED. PASSENGER SIDE REAR TIRE IS SEPARATED THROUGH THE TREAD AND HAS A 4" BUBBLE UNDERNEATH. THE DRIVER SIDE REAR TIRE ALSO HAS A BUBBLE. AIR PRESSURE HAS BEEN CHECKED MONTHLY - NO PROBLEMS. THIS COULD HAVE BEEN A DISASTER BUT MANY THANKS TO GOD THAT WE DID NOT WRECK OR WERE STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341738July 7, 2010
LATCHES/LOCKS/LINKAGES
2004 INFINITI FX35 AUTOMATIC DOOR LOCK ACTUATORS FAILING TO UNLOCK OR LOCK THE DOORS. THIS STARTED HAPPENING A FEW WEEKS AGO WITH THE REAR CARGO DOOR FAILING TO UNLOCK. NOW ALL OF THE DOORS FAIL TO LOCK AND UNLOCK INTERMITTENTLY. THIS IS A SAFETY ISSUE. I HAVE NOT TAKEN ANY ACTION YET BUT IF THIS KEEPS UP I WILL BE FORCED TO SPEND NEARLY $2500 TO HAVE THE ACTUATORS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341289July 2, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A PROBLEM WITH MY 2004 FX35 INFINITY - THE DRIVER AND PASSENGER DOORS AND REAR HATCH WILL NOT LOCK/UNLOCK WITH THE KEY OR WITH THE REMOTE, I HAVE TO MANUALLY PRESS OR PULL THE LOCKS. IT IS A SAFETY MATTER NOT BEEN ABLE TO OPEN OR CLOSE THE DOORS AT WILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340377June 28, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
ELECTRIC DOOR ACTIVATORS DON'T WORK IN WARM WEATHER CREATING A SAFETY ISSUE ON ACCESS TO VEHICLE AS ONLY DRIVER DOOR HAS KEY UNLOCK CAPABILITY. 2004 INFINITI FX35. THIS IS INTERMITTENT ON ALL DOORS AND HAVE REPLACED SOME ACTUATORS WITH PROBLEM PERSISTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340470June 28, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REDUCED POWER AND STALLED. THE POWER STEERING AND BRAKING ABILITY WAS LOST. AFTER TWENTY MINUTES, THE CONTACT RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT MADE AND APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING OF THE VEHICLE. THERE WERE NO RECALLS. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340301June 27, 2010
EQUIPMENT:ELECTRICAL, LATCHES/LOCKS/LINKAGES
MY 2004 INFINITY FX35 DOOR LOCKS DO NOT WORK I HAVE AN 8 MONTH OLD BABY THAT IF I WOULDN'T HAVE WALKED OUT FROM THE DRIVER SIDE HE WOULD HAVE BEEN STUCK IN THE CAR THE REMOTE DOESN'T LOCK THEM OR UNLOCK THEM NEITHER DOES THE INSIDE SWITCH ALSO THE GAS LID WILL NOT UNLOCK TO BE ABLE TO PUMP GAS THIS IS DANGEROUS AND INFINITY DOES NOT WANT TO COVER UNDER WARRANTY THIS IS A SERIOUS ISSUE AND NO ONE IS DOING ANYTHING TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339626June 23, 2010
LATCHES/LOCKS/LINKAGES
SOME OR ALL DOOR LOCKS FAIL TO FUNCTION, WITH NO PATTERN OF WHICH DOOR OR DOORS WILL DO IT NEXT. THIS ONLY HAPPENS WHEN IT IS HOT ENOUGH OUTSIDE (APPROX 85 DEGREES AND UP) TO MAKE IT HOT INSIDE THE VEHICLE. THIS PROBLEM IS ALL OVER THE INTERNET, WITH NISSAN'S AND INFINITI'S AND APPROXIMATE YEARS 2003 THROUGH 2007. THE POSTS THAT I HAVE READ DATE BACK TO 2007. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336798June 17, 2010
LATCHES/LOCKS/LINKAGES, STEERING, SEATS
KEYLESS ENTRY AND INTERNAL DOOR LOCKING ACTUATORS NOT WORKING PROPERLY. AUTOMATIC STEERING WHEEL AND SEAT POSITIONING SYSTEM DOES NOT WORK (INTERMITTENT). DOORS FAIL TO LOCK WHEN ACTUATED. ALSO WHEN LOCKED AND KEYLESS ENTRY IS ACTIVATED VARIOUS DOORS /OR REAR HATCH WILL FAIL TO UNLOCK. ALSO WHEN EXITING THE VEHICLE PASSENGER DOOR (FRONT) FAILS TO LOCK OR UNLOCK EITHER REMOTELY OF BY PUSHING THE DOOR LOCKING BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336645June 16, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2008 INFINITI FX35 IS OFF BY 5MPH UPWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334007June 1, 2010
LATCHES/LOCKS/LINKAGES
VEHICLE: 2004 INIFINITI FX35 SAFETY DESCRIPTION: ALL FOUR (4) DOOR LOCKS FAILED SIMULTANEOUSLY. UNABLE TO EXIT CAR UNTIL DOOR LOCKS WERE UNLOCKED MANUALLY. SAFETY ISSUE: DURING AN ACCIDENT AND/OR VEHICLE FIRE, PASSENGERS WILL NOT BE ABLE TO EXIT VEHICLE IN A TIMELY MANNER OR AT ALL. SIGNIFICANT INJURY OR DEATH COULD OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332166May 25, 2010
ELECTRICAL SYSTEM
2009 FX35 INFINITI MORE THAN 80% OF THE TIME I EXPERIENCE ELECTRICAL SHOCKS AFTER EXITING MY CAR TOUCHING THE DOOR TO CLOSE IT. I CONTACTED AN INFINITI TO INVESTIGATE AND WAS TOLD THEY FOUND GROUNDS O.K. AND SUGGESTED BEFORE EXITING THE CAR I SHOULD TOUCH THE INSIDE OF THE DOOR FRAME TO DISCHARGE ANY ELECTRICAL CURRENT ESPECIALLY IF I WERE TO GAS UP THE CAR. I CONTACTED INFINITY USA TO SEE IF THEY HAD A SOLUTION TO THIS PROBLEM AND AFTER CHECKING WITH THERE TECHNICAL STAFF THEY SAID THERE WAS NOTHING THEY COULD DO EXCEPT RECOMMEND I GO TO ANOTHER INFINITI DEALER AND HAVE THEM INVESTIGATE THE PROBLEM. THE BOTTOM LINE IS NOTHING WAS FOUND AND THERE WAS NOTHING FURTHER THE COULD DO.I DON'T LIKE BEING SHOCKED TOUCHING THE EXTERIOR OF MY CAR BUT EVEN A GREATER CONCERN IS THE POTENTIAL FOR A FIRE OR WORSE YET EXPLOSION GASING UP. JUST TO EXPAND A BIT ON THE SHOES I WEAR AT THE TIME OF THESE SHOCKS IT DOESN'T SEEM TO MATTER IF THE SOULS ARE LEATHER OR RUBBER, EITHER WAY IT HAPPENS. PLEASE ADVISE ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325803April 15, 2010
ELECTRICAL SYSTEM
INFINITY FX35 WITH UNRELIABLE POWER DOOR LOCKS MAINLY IN WARM WEATHER. THIS SEEMS TO BE A WIDE SPREAD PROBLEM AND IS A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324134April 6, 2010
LATCHES/LOCKS/LINKAGES
DOORS WILL NOT LOCK OR UNLOCK ALONG WITH GASDOOR LOCK. DEALERSHIP SAYS ITS AN ACTUATOR PROBLEM, THEY ALL NEED TO BE REPLACED AT A COST OF NEARLY $500 PER LOCK TIMES 6 LOCKS. (4 DOORS, REAR HATCH AND GASDOOR) SAFETY ISSUE AS SOMETIMES I CANNOT GET OUT OF THE DRIVER SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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