Infiniti FX35 Complaints

448 consumer complaints on file.

#11774107October 27, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759579August 25, 2026
AIR BAGS
reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed from the steering wheel into his face and arm/wrist. The vehicle had not begun driving when the deployment occurred. My son sustained injuries to his face and arm/wrist. He describes the injuries to his arm/wrist as burns from the airbag deployment. Photographs taken following the incident show visible injury and discoloration of his wrist and lower forearm. I have preserved photographs of his injuries and detailed photographs showing the deployed driver’s airbag and opened steering-wheel airbag cover. UNKNOWN AIRBAG HISTORY I purchased this vehicle used on XXX The vehicle passed through Sierra Auction Phoenix shortly before I purchased it. Auction inormation records approximately 111,521 miles. My purchase agreement approximately two months later records 111,629 miles.r INFINITI in [XXX]. The consultant checked Infiniti’s database using the vehicle information and advised me that he did not find an applicable airbag Recall REQUEST FOR NHTSA INVESTIGATION I am requesting that NHTSA document and investigate this incident because: The driver’s frontal airbag deployed while the vehicle was parked and stationary. There was no collision or impact immediately preceding deployment. Deployment occurred when the vehicle was being started. The deployment resulted in occupant injuries to the face and arm/wrist. The history of the driver’s airbag/inflator is currently unknown. No physical examination has yet determined whether the driver’s airbag and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11759580August 25, 2026
AIR BAGS
reporting an unintended driver’s frontal airbag deployment that occurred without a collision and resulted in occupant injuries. My son was leaving EōS Fitness in [XXX]. He entered my 2010 Infiniti FX35 and sat in the driver’s seat. The vehicle was parked and stationary. There was no collision, impact, curb strike, sudden stop, or other crash event immediately preceding the deployment. My son turned the vehicle on. Upon starting the vehicle, the driver’s frontal airbag suddenly deployed from the steering wheel into his face and arm/wrist. The vehicle had not begun driving when the deployment occurred. My son sustained injuries to his face and arm/wrist. He describes the injuries to his arm/wrist as burns from the airbag deployment. Photographs taken following the incident show visible injury and discoloration of his wrist and lower forearm. I have preserved photographs of his injuries and detailed photographs showing the deployed driver’s airbag and opened steering-wheel airbag cover. UNKNOWN AIRBAG HISTORY I purchased this vehicle used on XXX. The vehicle passed through Sierra Auction Phoenix shortly before I purchased it. Auction inormation records approximately 111,521 miles. My purchase agreement approximately two months later records 111,629 miles.r INFINITI in [XXX]. The consultant checked Infiniti’s database using the vehicle information and advised me that he did not find an applicable airbag Recall REQUEST FOR NHTSA INVESTIGATION I am requesting that NHTSA document and investigate this incident because: The driver’s frontal airbag deployed while the vehicle was parked and stationary. There was no collision or impact immediately preceding deployment. Deployment occurred when the vehicle was being started. The deployment resulted in occupant injuries to the face and arm/wrist. The history of the driver’s airbag/inflator is currently unknown. No physical examination has yet determined whether the driver’s airbag and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11751985July 22, 2026
UNKNOWN OR OTHER
UNKNOWN - I'M NOT SURE IF IM EVEN IN THE RIGHT PLACE TO EVEN COMPLAIN ABOUT THIS , BUT I HAVE A 2008 INFINITY FX35 AND 3 OUT OF THE 4 OUTSIDE DOOR HANDLES HAVE JUST LITERALLY FELL OFF IN MY HAND AND THEY ALL FELL OFF LIKE WITH IN 3 WEEKS OF EACH OTHER .SO NOW I HAVE 1 REMAINING OUTSIDE DOOR HANDLE THAT WORKS. AND I CAN'T AFFORD TO FIX THEM . AND I'M JUST WORRIED THAT IF I GET INTO A CAR ACCIDENT THAT THE RESCUE PERSONNEL WILL NOT BE ABLE TO OPEN ANY OF MY DOORS TO HELP WHOEVER IS IN MY CAR. WELL SOON I WILL HAVE TO GET IN AND OUT OF MY CAR THRU THE TRUNK . ANYWAYS HERE IS MY PHONE NUMBER AND EMAIL ADDRESS SO IF THIS IS NOT WHO IM SUPPOSED TO BE TELLING MY CAR SITUATION TO CAN YOU PLEASE MAYBE POINT ME IN THE RIGHT DIRECTION? PHONE NUMBER: [XXX] AND MY EMAIL: [XXX] THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738759May 19, 2026
ENGINE
This engine uses a metal timing chain inside the engine. Infinit chose to use plastic guides and tensors to keep the chain in place and not wear stretch. This choice of PLASTIC results in the eventual failure of the components that are needed to keep the chain in place. First signs of impending failure is a rattle inside the engine. Eventual the chain will break loose and destroy the engine. The parts themselves can be purchased at any auto parts store for under $50.00, however labor is in the thousands or engine complete failure. A simple search of the internet will show that nearly all owners experience this. Most opting to sell the vehicle or chance failure does not occur. My mechanic has confirmed and I will go to an Infiniti dealer if need be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719497February 20, 2026
AIR BAGS
My airbag light came on again recently, without any incident and I am concerned that this means my car is now unsafe. This happened in 2017 and it was a repair that was made without charge. I have now been informed that it would cost over $1,000 to repair, but I think this is a malfunction that should be covered by the Dealer, as there has been an issue with the airbags before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675274July 22, 2025
ENGINE
The contact owns a 2012 Infiniti FX35. The contact stated that on several occasions, while the vehicle was started, there was an abnormal ticking sound coming from the engine compartment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649383March 20, 2025
AIR BAGS, SEATS
Ever since I bought my infiniti the air bag light flashed rapidly on the dash. I received notice a couple years ago about the air bags being recalled.I took my vehicle to Roseville Infiniti and supposedly the airbags were replaced I expected it to take a couple hours it was in and out in under 2 hours. When i left the deLership the light was still blinking and never quit blinking. My concern was to call and ask why it was still blinking ? I was told that it probably wasnt reset however the air bag was replaced . I was in an accident recently and it was a serious frontal collision and not one airbag went off . I was seriously injured my hand was fractured my left leg was hurt and I had a concussion and cervical sprain this all would have been prevented had my airbags deployed.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11638178January 24, 2025
AIR BAGS
When there is a passenger seating the “Off Airbag Light is ON” when it should be turned off even after was sent to get fix at dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591309May 29, 2024
UNKNOWN OR OTHER
I am the owner of a 2010 FX35 that started having problems in 2023 with just cutting off in the middle of driving. I took the vehicle to the dealership last year in which they told me the car required an update and the reprogrammed ECM and bumped up RPMS. I started having the issue again and was almost in an accident as the car cut off in traffic as was driving and lost the ability to steer the car. I took the car back to the dealership complaining of the same issue. I was told that Infiniti was aware of the problem and had issued a TSB but not a recall to repair this problem. This is a safety hazard that should be investigated and a recall should be issued to repair ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561428December 22, 2023
SERVICE BRAKES, EXTERIOR LIGHTING
Gg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561055December 20, 2023
EXTERIOR LIGHTING, SEAT BELTS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hello dear infinity company. 1 problem is the seat belts, they don't tighten back. Problem 2: the headlights are very poorly lit and there are internal microcracks, the lamps are standard. Problem 3: Cruise control sometimes does not work and does not brake when approaching a vehicle. 4 the problem of moisture getting into the headlights and internal microcracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555871November 19, 2023
SUSPENSION, POWER TRAIN, STEERING
vehicle has too many manufacture errors
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11551589October 24, 2023
FUEL/PROPULSION SYSTEM
The car's fuel tank leaks. Further description is included in my attachments, pages 1-4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530659July 6, 2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2011 Infiniti FX. The contact noticed that the steering assembly was cracking without any warning. The vehicle was taken to the dealer, but no assistance was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 101,938.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516888April 13, 2023
AIR BAGS
2008 INFINITI FX35. CONSUMER WRITES IN REGARD TO AIR BAG SAFETY RECALL. THE CONSUMER NOTICED THE AIR BAG DEFECT LIGHTS FLASHING ON VEHICLE'S DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL AND MULTI POINT INSPECTION DONE. DEALER STATED THE RECALL WAS REPAIRED BUT THE LIGHT CONTINUED TO FLASH AS WELL AS NO MULTI POINT INSPECTION PAPERWORK WAS PRODUCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513415March 23, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Engine, Electrical power has gone out at 6 months. After purchase. Break down on interstate. Vehicle dealership: ONEAUTOSALESORLANDO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511132March 10, 2023
AIR BAGS
The contact owns a 2009 Infiniti FX35. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 178,843.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487799October 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 Infiniti FX35. The contact stated while driving 30 MPH, the vehicle was stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and the mechanic associated the failure with faulty wiring. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to the same independent mechanic, where they replaced the battery and continued to associate the failure with the wiring or the fuel system. The independent mechanic had not repaired any components however, after a week and a half the vehicle began to drive properly. The contact continued to experience the failure. The contact towed the vehicle to another independent mechanic and the vehicle was diagnosed with the fuel gauge not reading properly. The vehicle was not repaired. The contact stated that he refueled the vehicle and was able to continue driving the vehicle. The contact stated that two months later he experienced the failure again. The vehicle was not drivable. The contact towed the vehicle back to a third independent mechanic who also diagnosed the vehicle and determined that the fuel gauge was not reading properly. The vehicle was not repaired and continued to experience the failure. A dealer was not contacted. The vehicle was not diagnosed or repaired at a local dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472221July 3, 2022
UNKNOWN OR OTHER
firstly, WHY, would a vehicles doors need to be opened while going down the road? WHY, should I have to apply the child lock to the door to ensure that my passengers do not open them? Does the passenger door have a child lock? shouldn't the doors stay locked while the vehicle is operating? please offer me some type of explanation as to why the doors have to have the ability to be unlocked and opened by any passenger
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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