Infiniti FX35 Complaints

448 consumer complaints on file.

#10444765January 22, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I HAVE A 2003 INFINITY FX35, FOR SOME TIME I HAVE BEEN HAVING TROUBLE WITH ALL THE DOOR ACTUATORS THEY SOMETIME WORK AND SOME NOT, NOW THEY DON'T WORK AT ALL. IT STARTED WITH THE DRIVERS DOOR AND LIKE 2 MONTHS LATER THE REST OF THE DOORS INCLUDING THE TRUNK. I HAD IT CHECK WITH AN ELECTROMECHANICAL AND HE TOLD ME IS THE DOOR ACTUATORS THAT I HAVE TO REPLACE ALL OF THEM. I HAVE BEEN READING THAT THIS HAPPENS TO ALL INFINITY FX35 MODELS AND SOME OTHERS. I REALLY THINK THIS IS A VERY SERIOUS SAFETY ISSUE AND SOMETHING MOST BE DONE ABOUT IT.... INFINITY SHOULD TAKE CARE OF THIS SINCE IS A VERY COMMON MALFUNCTION IN THEY'RE CARS. 1 ACTUATOR GOING BAD IS ONE THING BUT ALL OF THEM IS ANOTHER. THIS IS A VERY HIGH SAFETY ISSUE THAT NEEDS TO BE TAKE CARE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444516January 19, 2012
SERVICE BRAKES, HYDRAULIC
I HAVE HAD CONSISTENT PROBLEMS WITH INFINITI. MY BRAKES CONSTANTLY MAKE A SQUEALING NOISE AT SLOW SPEEDS. I'VE SPENT ABOUT $2,000 TO TRY TO CORRECT THE PROBLEM WITH NUMEROUS VISITS TO THE DEALER, ONLY TO BE TOLD THAT THIS "HAPPENS WITH ALL THE FX MODELS". I'VE CONTACTED INFINITI EXECUTIVE DEPT AND THEY SENT A TECHNICIAN TO THE DEALERSHIP TO TAKE MY BRAKING SYSTEM APART. I WAS TOLD IN THE END THAT IT WAS MY DRIVING HABITS AND BECAUSE I LIVE NEAR THE BEACH, THE SALT WATER AIR INTERFERES WITH THE BRAKES. WHAT!?!? INFINITI DID NOTHING TO TRY TO RESEARCH WHEN I SAID OTHER OWNERS HAVE THIS SAME PROBLEM, THEY BASICALLY LEFT ME HANGING. I WILL NEVER PURCHASE ANOTHER NISSAN OR INFINITI. I'VE BEEN TRYING TO GET MY LOCAL NEWS STATION INVOLVED TO GET SOME MEDIA COVERAGE ON THIS, I KNOW I'M NOT THE ONLY OWNER WITH THIS PROBLEM. I WOULD LIKE OTHER PEOPLE TO SPEAK UP TO INFINITI SO THEY COULD POSSIBLY BE OVERWHELMED WITH THIS ISSUE AND BE FORCED TO RECALL THE VEHICLES UNTIL THE PROBLEM IS SOLVED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442210January 3, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ACTUATORS ARE FAILING IN A "LAZY" MANNER IN MY 2005 INIFINITI FX35. IT STARTED WITH THE PASSENGER SIDE LOCK AND NOW INCLUDES THE REAR HATCH. WHEN UNLOCKING OR LOCKING THE DOORS EITHER WITH THE FOB OR WITH THE SWITCH ON THE DRIVER SIDE DOOR, THESE DOORS INTERMITTENTLY WILL NOT LOCK OR UNLOCK. THE FREQUENCY AT WHICH IT DOES NOT WORK IS INCREASING WITH TIME. THE DANGER IS THAT I HAVE TO MANUALLY CHECK IF THE DOOR ARE LOCKED. EVEN WHEN THEY ARE LOCKING I CAN NEVER BE SURE IF THEY ARE LOCKED BECAUSE I NEVER KNOW WHEN THEY WILL STOP WORKING AGAIN. THIS IS A COMMON PROBLEM DESCRIBED ON NISSAN AND INFINITI FORUMS, WHICH INDICATES A DESIGN ISSUE EITHER IN THE ELECTRICAL SYSTEM OR THE ACTUATOR ITSELF. THE COST OF REPLACING ALL ACTUATORS IS AROUND $2000, WHICH MANY OWNERS HAVE HAD TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441077December 23, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT AS SHE DEPRESSED THE BRAKES, APPROACHING A TRAFFIC STOP, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE CONTACT HAD TO ABRUPTLY APPLY THE BRAKES AND DOWN SHIFT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO FURTHER INSPECT THE VEHICLE. THE INVESTIGATOR WAS UNABLE TO LOCATE A FAILURE WITHIN THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439913December 14, 2011
SERVICE BRAKES, HYDRAULIC
I PROCEEDED TO PULL INTO A PARKING SPACE AND MY BRAKES FAILED TO STOP THE CAR. I WENT APPROXIMATELY 3 FEET BEFORE THE CAR STOPPED AFTER I PRESSED THE BRAKES. I WAS GOING APPROXIMATELY 3-5 MILES PER HOUR, SINCE I WAS ABOUT TO PULL IN A PARKING SPACE. I NEARLY CRASHED INTO A VEHICLE IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438622December 5, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I OWN AN INFINITI FX 35, 2005. MY FRONT PASSENGER DOOR AND HATCH DOOR LOCKS HAVE FAILED ( THE ACTUATORS). I CALLED MY LOCAL DEALERSHIP, EXPRESSED MY CONCERN AS IT IS A SAFETY ISSUE, ESP SINCE THERE IS NO KEY HOLE ENTRY FOR EITHER THE PASSENGER SIDE OR THE HATCH DOOR. THEY DID NOT FEEL THIS IS AN ISSUE THAT INFINITI SHOULD BE RESPONSIBLE FOR. I BROUGHT MY CAR IN TO THE LOCAL DEALERSHIP TO HAVE EXAMINED, AND FIXED (BECAUSE AGAIN, THIS IS A SAFETY ISSUE)....THEY TOLD ME THAT ALL MY LOCKS ARE FAILING (ACTUATORS) AND IT WILL COST $1700.00 TO FIX. I CAN GET THIS FIXED BY MY LOCAL MECHANIC FOR A LOT LESS, BUT I WILL HAVE TO BUY AFTER MARKET PRODUCTS. HOWEVER, I ABSOLUTELY CAN NOT HAVE ALL MY LOCKS FAIL ON MY CAR. MY CAR ONLY HAS ONE KEY ACCESS, THE DRIVER SIDE. WHICH I UNDERSTAND IS FOR MOST CARS THAT ARE NEWER, BUT I ALSO UNDERSTAND THAT MOST CARS LOCKS DO NOT FAIL. AND ALL CARS HAVE A KEY HOLE IN THERE HATCH. THIS IS A SAFETY ISSUE IN EVERY WAY, AND INFINITI ABSOLUTELY SHOULD TAKE RESPONSIBILITY. ALSO, I HAVE TRIED CONTACTING A MANGER AT INFINITI USA WITH NO LUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436497November 20, 2011
AIR BAGS
FX35 2007 INFINITI AIR BAG LIGHT CAME ON WITHOUT AN ACCIDENT OR ANY INCIDENT OCCURRING ON 3 NOVEMBER 2011. VEHICLE WAS PARKED FOR ABOUT AND HOUR WITH NO INCIDENT OCCURRING DURING THAT TIME. VEHICLE HAD APPROXIMATELY 73,350 MILES WHEN AIR BAG LIGHT CAME ON. TOOK VEHICLE TO INIFINITI SERVICE LOCATION IN ALEXANDRIA, VA AND WAS TOLD THAT CODE 1054 APPEARED AND THE DRIVER SIDE AIRBAG, SPIRAL CABLE AND DIAGNOSTIC CONTROL UNIT NEEDED TO BE REPLACED AND THAT IT WOULD COST $2202.50 TO REPLACE THE ITEMS. HE STATED IT WAS NOT A RECALL ON THIS PROBLEM BUT FROM WHAT THEY HAVE SEEN IN THE PAST WHEN IT HAD OCCURRED THE ONLY THING TO FIX THE PROBLEM WOULD BE TO REPLACE THE ITEMS MENTIONED ABOVE. THEY RESET THE AIRBAG LIGHT AS A 1ST STEP BUT STATED THAT IF IT CAME BACK I WOULD HAVE TO REPLACE THE ITEMS BECAUSE IT IS A SAFETY ISSUE. IT COULD PREVENT THE AIRBAG FROM DEPLOYING IF NEEDED. THE LIGHT CAME BACK ON THE SAME DAY THAT I PICKED UP MY VEHICLE, 18 NOVEMBER 2011. I RESEARCHED AND FOUND SEVERAL COMPLAINTS ONLINE ABOUT THIS PROBLEM. IT SHOULD A RECALL DUE TO THE SAFETY ISSUE AND THE MANUFACTURER SHOULD BE LIABLE FOR THIS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432788October 25, 2011
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432471October 22, 2011
ELECTRICAL SYSTEM
I PURCHASED VEHICLE LESS THAN 90 DAYS I TRADED IN CADILLAC ESV CERTIFIED VEHICLE COULD NOT AT THE TIME AFFORD WARRANTY WAS TOLD HAD 90 DAYS. VEHICLE ONE DAY SMOKE CAME FROM HOOD WOULD NOT GO FASTER THAN 20MPH AND SMELLED LIKE GAS AND ELECTRICAL BURNING. TOWED TO BOB MOORE INFINITY IN OKLAHOMA CITY WAS TOLD GROUND WIRE PLASTIC MELTED AND BURNED UP 6 COILS AND RUINED 2 CATALYTIC CONVERTERS TOTALING $4500 IN DAMAGE WAS TOLD THEN NO SERVICE RECORDS ON CAR AND THIS IS COMMON ISSUE BUT NOT FIXED BEFORE IT SOLD TO ME. I COULD NOT AFFORD TO FIX SO THEY OFFERED TO BUY BACK CAR I AGREED THEY GAVE ME $12000 BUT THIS CAR WAS APPRAISED AT BY BOB MOORE $20200 I FELL THAT THEY SHORTED ME $3700 ASKED ABOUT THIS WAS TOLD FINAL OFFER HAD NO CHOICE TO TAKE BUT WANTING THIS COMPANY REPORTED BECAUSE THIS IS NOT THE FIRST TIME THEY HAVE DONE THIS HAD SPOKE TO A FEW BUT THEY DID NOT REPORT. I AM VERY FRUSTRATED ABOUT THIS AND NO ONE WILL LISTEN NOR HELP ME. JUST WANT FAIR OFFER. AND THIS ISSUE OVER WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429034October 7, 2011
LATCHES/LOCKS/LINKAGES
NONE OF MY DOOR ACTUATOR WORK. CANT OPEN OR LOCK ANY DOORS, NOT EVEN THE TRUNK. INFINITI DIDN'T DO ANYTHING ABOUT IT. I HAD OWN MANY CARS BUT NONE OF MY CARS EVER GAVE ME THESE KIND OF PROBLEMS. ONE DOOR OR TWO IS FINE. BUT ALL 5 DOORS STOPPED WORKING. THIS IS UNACCEPTABLE. WE CONSUMER NEED THE GOV'S HELP. SO PLEASE HELP US. HOW COULD YOU GUY LET THEM GET AWAY LIKE THIS. IM NOT THE ONLY ONE. MY AUNT HAS AN INFINITY AND SHE HAD THE SAME PROBLEM. AND MANY MANY PEOPLE OUT THERE HAD THE SAME PROBLEM. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428460October 4, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
ALL FOUR DOOR LOCKS AS WELL AS THE HATCH LOCK CEASED TO WORK PROPERLY (I.E. WOULD NOT LOCK OR UNLOCK WHEN THE AUTOMATIC LOCK BUTTON WAS PUSHED.) TOLD THAT IT WAS AN ACTUATOR PROBLEM, AND THAT ALL WOULD NEED TO BE REPLACED (AT GREAT EXPENSE). THIS IS AN OBVIOUS SAFETY ISSUE. FIRST, WITH CHILDREN IN THE CAR, DOORS COULD NOT BE LOCKED OR UNLOCKED QUICKLY IN THE CASE OF AN EMERGENCY. ALSO, WHEN DRIVING ALONE, SECURITY OF THE CAR WAS LIKEWISE COMPROMISED. ALSO TROUBLING WAS THAT THE SOUND OF DOORS LOCKING WOULD STILL BE HEARD, BUT THE DOORS WERE NOT ACTUALLY LOCKED--THUS LEADING DRIVERS TO THINK THEIR CAR WAS SECURE WHEN IN FACT IT WAS NOT. THIS IS A PREVALENT PROBLEM WITH THESE SUV'S AND SHOULD BE CONSIDERED FOR A COMPONENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427809September 28, 2011
UNKNOWN OR OTHER
INTERMITTENTLY UNABLE TO LOCK/UNLOCK RIGHT PASSENGER DOOR AND HATCH/TRUNK WITH REMOTE KEY FOB OR DRIVER SIDE LOCK/UNLOCK SWITCH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425631September 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVELS SPORADICALLY. THE CONTACT WAS CONCERNED BECAUSE HE WAS ALWAYS UNSURE AS TO HOW MUCH GASOLINE WAS ACTUALLY IN THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425172September 13, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 TO 65 MPH THE VEHICLE SUDDENLY ACCELERATED UP TO 80 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THE CARPET BECAME JAMMED UNDERNEATH THE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422907September 1, 2011
ELECTRICAL SYSTEM
MY 2007 INFINITI FX35 WITH ONLY APPROX 46,500 MILES HAD SEVERE ELECTRONIC MALFUNCTION CAUSED BY IGNITION COIL FAILURE CAUSING MY CAR TO LOSE POWER ON THE FREEWAY, THEN EVENTUALLY SEIZE UP THE ENGINE TO A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422610August 30, 2011
LATCHES/LOCKS/LINKAGES
FRONT DRIVER'S SIDE DOOR LOCK JAMMED -- DOOR UNABLE TO OPEN OR UNLOCK. DRIVER HAD TO CLIMB IN AND OUT OF CAR FROM PASSENGER SIDE. THIS IS A HUGE SAFETY HAZARD ESPECIALLY WITH SMALL CHILD IN BACK SEAT. DEFECTIVE DOOR LOCK RANDOMLY OCCURRED--NO DAMAGE TO DOOR. CAR IN GREAT CONDITION AND STILL UNDER WARRANTY BY DATE. WE TOOK CAR TO INFINITI DEALER FOR REPAIR. THEY HAD TO BREAK THE DOOR LOCK MECHANISM TO REPLACE IT WHICH COST $760. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422629August 30, 2011
LATCHES/LOCKS/LINKAGES
VEHICLE : 2005 INFINITI FX 35 37,000 MILES ISSUES WITH THE DOOR LOCKS ON THE VEHICLE. ACCORDING TO THE DEALERSHIP ALL 5 ACTUATORS HAVE FAILED AT ONE TIME AND THIS HAS RENDERED THE VEHICLE AT TIMES WITH NO ENTRY ACCESS> THIS POSES A HAZARD IN THE EVENT OF EMERGENCY PERSONNEL NEEDING ACCESS TO REMOVE OCCUPANTS FROM VEHICLE. A LESSER DANGER IS THE INABILITY TO INSURE DOORS ARE IN THE LOCKED OR OPEN POSITION. THE QUOTE FOR REPAIR ON THIS WAS $2800.00 THIS IS AN UNAFFORDABLE AMOUNT.. THE DEALER REFUSED TO HELP, INFINITI US CUSTOMER SERVICE REFUSED TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412366July 14, 2011
LATCHES/LOCKS/LINKAGES
NO EVENTS CAUSE THIS PROBLEM DRIVER'S SIDE DOOR NOT UNLOCKING AND LOCKING (ACTUATOR FAIL) NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408422June 21, 2011
LATCHES/LOCKS/LINKAGES
THE REAR LATCH DOOR LOCK ON MY 2004 INFINITI FX35 HAS SUDDENLY BECOME INOPERABLE. I DISCOVERED THIS AFTER I PLACED SHOPPING ITEMS IN THE REAR COMPARTMENT AND DROVE. I NOTICED THE REAR DOOR WAS NOT CLOSED AFTER DRIVING ABOUT A MILE AND HAD TO PULL OVER TO ATTEMPT TO CLOSE IT. WHEN I TRIED IT WOULD NOT CLOSE AND THE REAR DOOR LOCK COMPARTMENT APPEARED TO BE STUCK AND KEEPING THE DOOR FROM CLOSING. ONCE I MANUALLY MANIPULATED THE LOCK ON THE BOTTOM OF THE LATCH DOOR TO OPEN IT, I CLOSED THE DOOR AND THE DOOR NOW WILL NOT UNLOCK. AFTER RESEARCH I DISCOVERED THIS WAS A NISSAN PART CALLED THE REAR DOOR ACTUATOR THAT STOPPED WORKING. ACCORDING TO MY INTERNET RESEARCH THIS IS A VERY COMMON AND COSTLY PROBLEM FOR NISSAN OWNERS AND SOMETIMES OCCURS WITH MULTIPLE PASSENGER DOORS FOR SOME OWNERS. I AM GRATEFUL I DID NOT HAVE MY DOG IN THE REAR PART OF MY VEHICLE AS HE LIKELY WOULD HAVE JUMPED OUT OF THE OPEN DOOR WHILE IN TRAFFIC. ALSO, NISSAN DOES NOT PLACE KEY ENTRY LOCKS ON THESE DOORS SO NOW THE ONLY WAY TO OPEN IT IS TO CRAWL INTO THE BACK OF THE TRUCK AND UNLOCK THE EMERGENCY TRUNK LOCK. I HAVE NO OTHER OPTIONS THAN TO GET THIS REPAIRED FOR WHAT THE DEALER QUOTED AT $560. IT IS CONCERNING THAT NOTHING HAS BEEN DONE WITH SUCH A COMMON PROBLEM. PLEASE DO SOMETHING AS I BELIEVE THIS TO BE AN EXPENSIVE AND SUBSTANTIAL SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406902June 15, 2011
LATCHES/LOCKS/LINKAGES
2003 FX 35 INFINITI PASSENGER, DRIVER AND REAR HATCH DOOR WILL NOT LOCK OR UNLOCK WHEN PUSHING THE LOCK BUTTON. HAVE TO MANUALLY REACH TO OPEN. MAJOR SAFETY ISSUE HAVING CHILDREN IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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