Infiniti FX35 Complaints

448 consumer complaints on file.

#10406970June 15, 2011
STRUCTURE, ENGINE AND ENGINE COOLING
VEHICLE DASHBOARD IS MELTING DEFECTIVE. RADIATOR FAN ASSEMBLY ARM REST TOP COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404443June 4, 2011
LATCHES/LOCKS/LINKAGES
POWER DOOR WONT UNLOCK OR LOCK ON PASSENGER SIDE. DEALER QUOTED $500 FOR PARTS/LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402349May 22, 2011
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 INFINITI FX35. THE AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS HAVE FAILED TO FUNCTION PROPERLY. I HAVE CONTACTED THE DEALER, AND EVEN THE MANUFACTURER, AND NEITHER OFFERED TO MAKE THINGS RIGHT. INSTEAD, THEY BOTH SAID I WAS RESPONSIBLE TO PAY FOR THE REPAIRS FOR THEIR OBVIOUSLY MALFUNCTIONING EQUIPMENT. THIS SIMPLY IS NOT EQUITABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401385May 18, 2011
FUEL SYSTEM, GASOLINE
2004 INFINITI FX 35 DASH BOARD BUBBLE , FUEL GAUGE PROBLEM CAN NOT READ FULL TANK OR EMPTY TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400024May 11, 2011
LATCHES/LOCKS/LINKAGES
I HAVE A 2005 INFINITI FX 35. IT ONLY HAS 62,000 MILES ON IT AND EVERY ONE OF THE DOOR LOCK ACTUATORS HAVE FAILED. I FEEL ITS A SAFETY ISSUE, BECAUSE YOU CANNOT GET IN THE VEHICLE FROM THE OUTSIDE EXCEPT FOR THE DRIVERS SIDE DOOR WITH THE KEY. THE OTHER DOORS DO NOT HAVE A KEY TO GAIN ACCESS SO YOU HAVE TO GO THROUGH THE INSIDE OF THE VEHICLE TO MANUALLY UNLOCK IT. EACH DOOR HAS TO BE MANUALLY UNLOCKED OR UNLOCKED FROM THE INSIDE. I HAD TO REPLACE EACH DOOR ACTUATOR WHICH RANGE FROM $270 DOLLARS TO OVER $300 NOT INCLUDING LABOR. IT SEEMS THAT THERE IS SOME TYPE OF DEFECT GOING ON WITH THESE ACTUATORS FOR THEM ALL TO GO BAD. INFINITI'S RESPONSE WAS THAT IT'S FAIRLY COMMON WITH THOSE MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393282March 24, 2011
UNKNOWN OR OTHER
I HAVE A MAJOR PROBLEM WITH MY REAR HATCH ACTUATOR LOCK. UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. THE DEALER TOLD ME ONCE ONE GOES THEY ALL GO. IT APPEARS THIS IS A BIG PROBLEM WITH THE 2004 MODEL AND THEY SHOULD DO A RECALL ON THIS LOCK. THE PRICE THEY WANT TO CHARGE TO FIX IT IS OUTRAGEOUS. I HAVE FOUND THE PARTS AND LABOR PRICES CHEAPER ON LINE. PLEASE MAKE THEM RECALL THESE LOCKS FOR SAFETY REASONS AND HELP OUT THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386399March 4, 2011
LATCHES/LOCKS/LINKAGES
HAVE A 2003 INFINITI FX35, AND THE ELECTRONIC LOCKS NOW DO NOT FULLY LOCK OR UNLOCK AND THE UNLOCK MESSAGE APPEAR ON THE SCREEN WHILE DRIVING (THE WORK WHEN THEY WANT). FIRST ONE DOOR WENT OUT NOW THE OTHER. MY SENSE IS THAT A SMALL CHILD OR ELDERLY PERSON IN THE BACK COULD BE IN SERIOUS DANGER IF THERE WERE AN IMMEDIATE NEED FOR THEM TO BE EVACUATED. WITH ONLY ONE MANUAL LOCK FOR THE ENTIRE VEHICLE (ON THE DRIVER'S DOOR) A PERSON WOULD HAVE TO GO ACROSS THE CAR TO MANUALLY UNLOCK THE PASSENGER SIDE REAR DOOR IN AN EMERGENCY (IN ADDITION TO REACHING BEHIND THE DRIVER'S SEAT FOR THE DRIVER'S SIDE REAR DOOR). SINCE I SEE THIS AS A SIGNIFICANT SAFETY ISSUE, I BELIEVE NHTSA SHOULD INVESTIGATE AND ORDER AN APPROPRIATE RECALL. IF YOU PERUSE VARIOUS MESSAGE BOARDS ON THE WEB, YOU WILL SEE THAT THIS IS A RATHER SIGNIFICANT ISSUE ASSOCIATED WITH MANY NISSAN PRODUCTS (THE SISTER MURANO IS ALSO SO AFFLICTED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384425February 24, 2011
LATCHES/LOCKS/LINKAGES
I OWN A 2004 INFINITI FX35 AND SUFFER FROM WHAT SEEMS TO BE A COMMON SAFETY PROBLEM AMONG OTHER OWNERS: THE LOCK ON ONE OF MY DOORS DOES NOT LOCK OR UNLOCK WITH THE REMOTE OR THE DRIVER'S SIDE LOCK BUTTON! I MUST MANUALLY PUSH THE LOCK FORWARD TO LOCK IT AND BACK TO UNLOCK IT. THIS STARTED HAPPENING SEVERAL YEARS AGO BUT ONLY EVERY ONCE AND A WHILE, ESPECIALLY ON HOT DAYS. NOW IT IS EVERYDAY NO MATTER WHAT THE WEATHER. MANY TIMES I HAVE LOCKED MY CAR WITH THE REMOTE, ONLY TO HAVE MY HUSBAND OPEN THE BACK DOOR TO GET SOMETHING AND TELL ME THAT I DIDN'T LOCK THE CAR AGAIN. THANK GOODNESS IT HAS BEEN MY HUSBAND, MYSELF, OR OTHER FAMILY MEMBER, AND NOT A THIEF ENTERING MY CAR! MY MOST IMPORTANT CONCERN IS NOW THE SAFETY OF MY 18 MONTH OLD DAUGHTER. I ALWAYS LOCK THE DOORS WHEN I GET IN THE CAR TO ENSURE THAT NO ONE CAN SIMPLY WALK UP AND OPEN THE CAR DOORS. BECAUSE OF THE FAULTY LOCK, THE BACK PASSENGER DOOR NEVER LOCKS, THUS LEAVING MY DAUGHTER (WHO IS IN THE BACKSEAT IN HER CAR SEAT) VULNERABLE. TO DATE, NO ONE HAS ENTERED MY VEHICLE UNLAWFULLY, THANK GOD! BUT I FEEL THAT THIS IS AN EXTREMELY SERIOUS ISSUE THAT MUST BE ADDRESSED BY NISSAN AND INFINITI. I ALSO HAVE PROBLEMS WITH MY SIDE VIEW MIRRORS AND THE BUBBLING OF THE DASH, ESPECIALLY AROUND THE VENTS. HOWEVER, THE PROBLEM WITH MY DOOR LOCK TAKES PRIORITY, AND FROM WHAT I HAVE READ ONLINE, IT SEEMS ONLY A MATTER OF TIME BEFORE IT HAPPENS TO ALL OF MY DOORS! I INFORMED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND THEY TOLD ME THAT THEY WOULD FIRST HAVE TO DO A DIAGNOSTIC TEST TO FIND THE PROBLEM WHICH WOULD COST ME $140. I WOULD THINK THAT AFTER ALL OF THE COMPLAINTS ABOUT THE 2004 DOOR LOCKS, THEY WOULD KNOW THE PROBLEM. A SAFETY RECALL MUST BE PUT INTO EFFECT TO END THIS. I URGE ANYONE WHO HAS THE ABILITY TO REMEDY THIS OBVIOUS SAFETY ISSUE TO DO SO AS SOON AS POSSIBLE BEFORE SOMEONE IS UNNECESSARILY INJURED OR TRAGICALLY HARMED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380665February 2, 2011
VEHICLE SPEED CONTROL
INFINITI HAS A RECALL FOR THE SPEEDOMETER AND ODOMETER. THE SPEEDOMETER READS 3 TO 5 MILES PER/HR MORE THAN WHAT THE SUV IS REALLY GOING. THE ODOMETER READS 3% TO 4% MORE MILES DRIVEN THAN IT SHOULD BE. I BROUGHT THE SUV IN FOR THE RECALL. THE SPEEDOMETER AND ODOMETER WERE CORRECTED. BUT NOW THE CRUSE CONTROL IS READING 3 MILES PER/HR FASTER THAN WHAT THE SPEEDOMETER IS REGISTERING. INFINITI TOLD ME THIS WAS IN RANGE. THIS IS CRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379275January 27, 2011
SEATS
THE DRIVER SEAT POWER FUNCTION FAILED, RESULTING IN THE ABILITY TO MOVE THE SEAT ADEQUATELY TO REACH GAS AND BRAKE PEDALS. UPON INSPECTION BY THE DEALER, THEY INDICATED THAT THE PLASTIC GEAR TRACK WAS FAULTY. THE FIX FOR THIS ISSUE COSTS $1200-1300 SINCE THEY MUST REPLACE THE ENTIRE SEAT POWER COMPONENT INSTEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378447January 24, 2011
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE FRONT PASSENGER, DRIVER SIDE PASSENGER AND REAR HATCH DOOR LOCKS FAILED. THE ELECTRONIC LOCK WOULD NOT UNLOCK AND THE CONTACT HAD TO MANUALLY UNLOCK THEM. THE FAILURE WAS INTERMITTENT. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376952January 17, 2011
FUEL SYSTEM, GASOLINE
2004 INFINITI FX35 AWD: FUEL GAUGE FAULTY READING: THE FUEL GAUGE SHOWS INCORRECT FUEL GAUGE READING AND LOW FUEL LIGHT COMES ON WHEN THE TANK IS MORE THAN 1/2 FULL. THE GAUGE READING CAN VARY BY ABOUT QUARTER TANK AT MOST TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376879January 16, 2011
UNKNOWN OR OTHER
INFINITI FX35 2007. DASH BUBBLING. VEHICLE WITH LESS THAN 40,000 MILES AND KEPT GARAGED. COMPLAINT SENT TO DEALERSHIP AND INFINITI WITHOUT RESPONSE. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374917January 6, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2006 INFINITI FX35. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED FUEL LEAKING; HE COULD ALSO SMELL FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 05V555000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372185December 23, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCKS ON MY 2004 INFINITY FX35 WILL NOT OPEN FROM THE OUTSIDE. I FEEL THAT THIS IS A HUGH SAFETY ISSUE AND INFINITY DOES NOT WANT TO FIX THIS PROBLEM, UNLESS I COUGH UP HUNDREDS OF DOLLARS! I HAVE BEEN DEALING WITH THIS ISSUE FOR OVER A YEAR NOW. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371974December 21, 2010
ELECTRICAL SYSTEM
MY CAR WOULD NOT START AND WE REALIZED THE + BATTERY CABLE WAS NOT MAKING GOOD CONTACT WITH THE BATTERY. WE HAVE NEVER MESSED WITH THE BATTERY. SINCE THEN THE HORN WILL NOT WORK. I TOOK IT IN AND IT WAS THE IPDM (INDEPENDENT P? DISBURSEMENT MODULE) AND IT COSTS $775 FOR THE PART. WHEN A CAR IS COMING INTO MY LANE, OR BACKING FROM PARKING SPACE TOWARDS ME, I HAVE NO WAY TO WARN THEM AND PROTECT MYSELF AND MY FAMILY. I RESEARCHED ONLINE TO TRY AND FIND A REPLACEMENT PART CHEAPER AND CAME UPON MANY BLOGS OF OWNERS OF 2004 FX35 WHO HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369799December 9, 2010
LATCHES/LOCKS/LINKAGES
MY DOOR LOCKS ON MY 2005 INFINITI FX 35 WORK SPORADICALLY. IT STARTED WITH THE LEFT FRONT DOOR AND IS NOW AFFECTING THE RIGHT FRONT AND WELL AS THE REAR HATCH. IT IS HIT OR MISS WITH THE ISSUE ON THE REAR HATCH, BUT FOR THE FRONT DOORS I MUST MANUALLY LOCK AND UNLOCK THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366493November 17, 2010
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I OWN A 2005 INFINITI FX35. WITHIN THIS LAST YEAR, I HAVE HAD PROBLEM WITH ALL 4 LOCKING MECHANISMS INCLUDING THE REAR HATCH OF MY VEHICLE. THIS FIRST BEGAN WITH THE RT REAR PASSENGER SIDE AND HAS NOW AFFECTED THE REMAINDER OF THE DOOR LOCKS. THE FAILURE IS THAT WHEN THE DOOR LOCK BUTTON FAILS TO EITHER LOCK AND OR UNLOCK ANY OF THE DOORS. THIS IS A CONSTANT PROBLEM. WHEN THE DOOR LOCK BUTTON IS DEPRESSED THERE IS A LOCKING SOUND HEARD, BUT THE ACTION DOESN'T TAKE PLACE. WHEN DISARMING THE ALARM WITH THE KEY FOB, AND ENTERING MY VEHICLE I FIND IT DOES NOT OPEN MY DRIVER DOOR. I MUST USE THE KEY TO UNLOCK THE DOOR. WHEN MANUALLY ATTEMPTING TO LOCK THE VEHICLE FROM THE INTERIOR THE DOOR ACTUATORS FAIL TO LOCK, THUS I MUST MANUALLY LOCK EACH DOOR. CURRENTLY THERE IS NO RECALL BY INFINITI FOR THIS TYPE OF PROBLEM. IT WILL COST UPWARD OF 1,000 TO FIX. THIS HAS NOT BEEN THE ONLY PROBLEM. 1 MONTH AGO, THE WARNING LIGHT ON THE AIRBAG RESTRAINT SYSTEM TURNED ON AND HAS BEEN FLASHING. I DO NOT KNOW IF THIS I WILL AFFECT THE DEPLOYMENT OF THE AIRBAGS IN CASE OF AN ACCIDENT. RESEARCHING AND SPEAKING TO MECHANICS, THE FAULTY PART MAY BE THE BODY CONTROL MODULE. AS THIS PART CONTROLS THE SIGNALS SENT TO ALL DOOR LOCK ACTUATORS AS WELL AS THE AIRBAG RESTRAINT SYSTEM. MY VEHICLE BEING OUT OF WARRANTY, INFINITI WILL NOT FIX THIS ISSUE AND INSTEAD INTENDS TO CHARGE FOR REPAIRS. THIS SHOULD NOT BE CHARGED BY THEM AND SHOULD BE STATED AS A RECALL ITEM OF THE BCM, SINCE IT IS UNLIKELY THAT ALL FOUR LOCKS WOULD FAIL AT THE SAME TIME. MY BIGGEST SAFETY CONCERN IS FOR THE AIRBAG SYSTEM, AS I DO NOT KNOW IF ITS USELESS IN CASE OF AN ACCIDENT. AS FOR THE LOCKS FAILING, IT IS A GREAT SAFETY ISSUE, AS ANYONE COULD BE A VICTIM OF A CARJACKING, AND AUTOMATIC LOCKS ARE ESSENTIAL FOR PERSONAL SAFETY. I LIVE NEAR THE BORDER AND EVENTS LIKE THIS ARE FAR TOO COMMON. I WOULD EXPECT A BASIC ITEM ON A LUXURY VEHICLE TO PERFORM TO ITS STANDARDS, AS I WOULD EXPECT THIS COMPANY TO HONOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364233November 5, 2010
LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR LOCKS WILL AND WILL NOT SPORADICALLY OPEN THE DOOR LOCKS. MY WIFE DRIVES ALONE AND ENTERS HER CAR IN A DARK UNDERCOVER PARKADE FOR EMPLOYMENT DAILY. WHEN LEAVING IT IS A COIN TOSS AS TO WHETHER THE DOOR LOCK ACTUATOR WILL OR WILL NOT UNLOCK THE DOOR. UPON TAKING IT TO THE LOCAL HERRIN GEAR DEALERSHIP THEY GLADLY FIXED THE PROBLEM FOR $600.00 PER DOOR, I ONLY DID ONE FIRST AS I DO NOT BELIEVE IN THROWING MONEY IN A PIT AND HOPING THAT IT WILL WORK.. AFTER FURTHER INVESTIGATION THROUGH SPEAKING WITH OTHER INFINITI OWNERS LOCALLY AND LOOKING AT THE DIFFERENT INFINITI BLOG SITES THE NUMBER OF PEOPLE WITH THE SAME PROBLEM IS ENDLESS AND PROBABLY WILL TOTAL THE ENTIRE GROUP OF PEOPLE WHO PURCHASED A NISSAN MURANO OR A HIGH END CAR LIKE ME THE INFINITI FX35 FULL LOAD PACKAGE AND YOU HAVE REPEAT PROBLEMS LIKE THIS. THIS IS A WELL KNOWN FACTORY PROBLEM AND NISSAN AMERICA/INFINITI AMERICA NEEDS TO RECALL THIS PRODUCT FOR A COMPLETE ACTUATOR REPLACEMENT. I DO NOT WANT TO GET THE CALL FROM THE POLICE THAT MY WIFE HAS BEEN RAPED OR BEATEN OR PURSE STOLEN WHILE TRYING TO GET THE ACTUATOR TO WORK. THE DESIGN TEAM TOOK THE KEYHOLE AWAY FROM THE PASSENGER SIDE OF THE CAR AND THE ACTUATOR WILL NOT OPEN EITHER THE FRONT OR BACK DOOR, WHERE DOES SHE RUN TO??????THIS IS SERIOUS SHE WORKS IN S A MULTILEVEL PARKADE AND WHEN SHE FINISHES WORK SHE OFTEN HAS TO WALK TO HER CAR AND LOAD UP THE PASSENGER SIDE WITH IMPORTANT DOCUMENTS AND THE DOOR WON'T OPEN. I JUST SPENT 600$ TO HAVE THE R-F DOOR DONE TO SEE IF THAT IS THE BE-ALL FIX ALL BEFORE I GO OUT AND SPEND ANOTHER 1800$. THIS SHOULD BE A SAFETY RECALL WITH ALL OF THE 100'S OF COMPLAINTS LOGGED ON THE WEBSITES AND ALL OF THE DEALERSHIP COMPLAINTS. I WOULD HAVE RATHER THEY SPEND THE MONEY TO FIX A SAFETY HAZARD SUCH AS THE LOCKS RATHER THAN THE DASHBOARD THAT WAS JUST REPLACED OR THE 4 LIGHT SYSTEMS FRONT AND REAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363497November 1, 2010
SEATS
2005 FX 35 DRIVER SEAT TRACK FAILURE - DRIVER SEAT DOES NOT MOVE ON TRACK. 1100.00 - 1400.00 TO REPLACE ENTIRE TRACK. INFINITY ONLY REPLACED THE ENTIRE TRACK - THERE IS AN OPTION TO REPLACE THE PLASTIC GEAR HEAD WHICH IS BAD AT A COST FOR PART OF 65.00. INFINITY IS NOT REPLACING THE BROKEN PART FORCING YOU TO BUY THE ENTIRE TRACK. THE SEAT DOES NOT MOVE CAUSING BACK PAIN AND IMPROPER POSITION MAKING THE DRIVING OF THE CAR DANGEROUS WITH PEDAL AND LEG ISSUE TO USE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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