Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11588896May 15, 2024
ENGINE
ENGINE CYLINDER MALFUNCTION. LOSS OF POWER AND CHOKING, HESITATION IN MOVING FORWARD. COULD CAUSE ACCIDENT OR TRAFFIC FLOW. NOT CONFIRM BY DEALER. BUT AUTOMOBILE IS REPAIR SHOP TO DETERMINE PROBLEM.NO WARNING SIGNS ARE DISPLAYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588897May 15, 2024
ENGINE, SEAT BELTS
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11588905May 15, 2024
STRUCTURE:BODY
My rear drivers side door will not open. I cannot get my grandson out of his car seat without walking to the passenger side of the car. If there was an accident, first responders would not be able to reach anyone in the backseat behind the driver's seat. This is a common problem with this make/model vehicle. I asked the dealer to try to open it for me, but wouldn't even look at it for without a $185 charge. No one else has inspected the vehicle. There were no warnings, messages, or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588633May 14, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The Battery dies randomly and requires the physical key to unlock the door. It is a hybrid, so it has a 12 volt battery button that jumpstarts the car. While driving the vehicle, the battery meter on the dashboard will show a near-full battery and then a near-empty battery within a few minutes. This vehicle was bought brand new from a Hyundai dealership and for the first 2 years, there wasn't an issue. The past few months, the battery issue started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588669May 14, 2024
ENGINE, HYBRID PROPULSION SYSTEM, POWER TRAIN
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588689May 14, 2024
POWER TRAIN, ENGINE
I have had my car serviced twice by the Hyundai dealership for the same exact issue. I believe I was told it was a knock sensor. A refurbished engine ended up being put in. The car is still having the same issues as when I first got it serviced in 2021/2022. My car is sputtering, loses power when accelerating and stalling. My car has always had an oil consumption issue and is causing additional issues with spark plugs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588746May 14, 2024
STEERING
While driving the power steering stopped working and it was difficult to safely navigate the vehicle to a safe location. It was determined that the power steering module (PSM) stopped working and needs to be replaced. This will cost approximately $850 because the PSM is located in/under the dashboard and a lot of the steering column has to be removed as well as the driver’s side airbag. The cost will be upwards from $850 depending on how many hours it takes to disassemble and reassemble the car to fix the PSM. There are many complaints on Hyundai’s PSM, so why hasn’t a recall been issued?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588756May 14, 2024
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated when the vehicle started, there was a loud clanking noise coming from the engine. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the rod-knocking sound was coming from the engine. The contact was informed that the engine needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,832.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588387May 13, 2024
SERVICE BRAKES
Received recall notice on 4-16-24 and immediately called for an appt to repair ABS problem. I was told that the part was not available at this time and should call back in a couple of weeks. I called on May 2, 2024 and scheduled an appt. for May 7. After waiting for over an hour, I was told that, yes indeed, my car needed repair but could not be done at that time as this was only an inspection to determine that a repair was needed and someone would call when the part is available but they don't know when. I feel like I was given a run around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588450May 13, 2024
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
Driving from home to a shopping center, approximately 25 miles, I did not observe any unusual noises nor smoke nor dashboard warning lights. Once I parked and shut off the engine in the shopping center parking lot, I observed a small amount of thick, white smoke coming from the hood on the front passenger side of my car, and then the smoke abruptly stopped. I was concerned enough that I decided I should probably move my car to a parking space a bit further away from the store I planned to go into in order to be further away from other vehicles. I started the engine again, and once again, no smoke nor unusual noises nor warning lights. I drove around to the next parking aisle and parked in a different parking space. Once I turned off the engine again, the smoke then immediately started from the right side of the hood again and quickly smoke started coming from the left side of the hood. I was quickly trying to grab my things to get out of the car as I saw the paint starting to peel off of the hood of my car. I was barely able to get out of my car as fire flames and very thick white smoke were then emerging from the hood. A person in the parking lot called 911 for me, and the local fire department arrived and put the fire out that destroyed my car. I am in the process of securing the Fire Marshall's lengthy report. At the present time, my vehicle is at our home where we paid to have it towed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11588550May 13, 2024
SERVICE BRAKES, AIR BAGS, ENGINE
Intake Camshaft, Camshaft Position Actuator Circuit and Brake Booster are the system that failed all in the same week. My safety is being put at risk because of the bad brake booster I almost rear end someone else. My car doesn’t accelerate has it should initially which could cause a wreck. Problems has been confirmed by independent service center. My car has been inspected by mechanics. My engine light is on and when diagnosed the codes P0011-00 & P0010-00 pop up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588323May 12, 2024
AIR BAGS
I started my car and my steering wheel airbag deployed within a few seconds and injured me. Reason for deployment unknown
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11588214May 11, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
When driving, an acceleration would sometime cause the car's RPMs would drop to zero with the throttle of the vehicle responding poorly. A lose of power occurs and the takes about 15 seconds to feel some power return to the throttle. The feeling of no throttle occurs which is very scary when your reason for accelerating is to pass a vehicle but the sudden lose of power makes it difficult to accelerate properly to pass. The RPMs remains none responsive. With the loss of power, the traction control light came on. When the vehicle is turn off and turned back on, the car's issue disappears. But the problem randomly occurs again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588051May 10, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Sonata. The contact stated that while her daughter was driving at approximately 80 MPH, the brake pedal was depressed but was stiff and difficult to depress. The contact stated that her daughter accelerated to steer the vehicle away from slower traffic. The contact stated that her daughter depressed the accelerator pedal however, the vehicle failed to respond and started losing motive power. The contact stated that her daughter was able to steer the vehicle to the side of the road and stop the vehicle. The contact stated that the check engine check brake and several other unknown warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588172May 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated. The contact pulled over on the side of the road and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the ABS and hydraulic pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) that was previously performed. The manufacturer was made aware of the failure and informed the contact the failure was not related to the recall repair. The failure mileage was approximately 151,020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587969May 9, 2024
ENGINE, UNKNOWN OR OTHER
1st Incident: The engine lost its acceleration power on the highway, giving a rattling noise. It was identified as misfire in cylinder 3. This was repaired and gaskets and timing chain replaced. 2nd Incident: The engine lost acceleration again on the highway with a loud rattling noise. On checking the OBD scanner it showed the Knock Sensor as the problem. On taking it into the dealership a KSDS software update was done. Current Situation: The car drinks up 2-3 qt of oil for every 1000 miles and has an intermittent rattling noise when accelerating Losing engine acceleration power on the middle of the highway is a very serious issue. And this keeps happening multiple times and Hyundai has refused to give me a proper explanation on this issue. Other mechanics have suggested to get a replacement from Hyundai as there is already a Lawsuit against these Faulty engines. On contacting Hyundai there has been no proper response. Please look into this as losing power on a busy highway poses danger not only to our car but to other oncoming vehicles as well. It has been a very harrowing experience for us and I am left with no option but to drive a faulty car which might lose power at anytime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587661May 8, 2024
ENGINE, SEAT BELTS
I brought this car brand new at ABC HUNDUIA IN Las Vegas NV I now like in NY And my engine making a loud winning noise as I steer and the seat drivers side does not retract back into place .I just spent over 3 grand to fix other issues A/C cost over 3 grand but they never fixed what I requested. Please help me Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587675May 8, 2024
STRUCTURE:BODY, ENGINE
THE ENGINE FAILURE, ROD BEARINGS FAILURE CAUSING THE ENGINE TO LOSE POWER WHILE DRIVING, CAR NOT ABLE TPO ACCELARATE, CHECK ENGINE LIGHT AND OTHER LIGHTS POPPED ON. LOUD NOISE COMING FROM ENGINE SOUNDED LIKE WORN BELTS, KNOCKING NOISE AND OIL PRESSURE LOSS. MY DAUGHTER'S SAFETY AND MINE WAS PUT MAJOR RISK. THIS HAPPENED AS I WAS DRIVING THE CAR LOST POWER SEIZED UP. COULD HAVE CAUSED A MAJOR ACCIDIENT. THE DEALER AND MECHANICS HAVE INSPECTED AND CONFIRMED THE PROBLEM. THE CHECK ENGINE LIGHT CAME ON AND OTHER LIGHTS. VERY STRESSFUL AND CAUSED MAJOR ANXIETY DUE TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587715May 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Sonata Hybrid. That contact stated that the ABS fuse had been replaced but the vehicle experienced unstated failures with the braking system. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 138,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587760May 8, 2024
ENGINE
Hybrid engine is failing, a week before there was a noticeable clicking under the hood during acceleration but no lights came on indicating any problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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