Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11586263May 1, 2024
STEERING, ELECTRICAL SYSTEM:HORN
The contact owns a 2011 Hyundai Sonata. The contact stated that the steering wheel was making an abnormal rattling sound. While making a turn, the steering wheel seized. The contact stated that the horn became inoperable and the buttons on the steering wheel became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 17,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586305May 1, 2024
ENGINE, FUEL/PROPULSION SYSTEM
The motor blew in my 2018 Hyundai sonata due to a manufacturing defect. There was a recall on it a couple of years ago. They acknowledged it was a defect which is why they put an extended warranty on the engine. Because I could not come up with maintenance records dating back until 2018 (I only had them dating back to 2020), they denied my motor and will not fix it. I bought the car brand new in 2018 and have had nothing but issues ever since. I have had to change the oil in this vehicle every 2 weeks, because it would be nothing in the oil tank at all. When the recall come out, they said they could not fix the vehicle until the motor was blown. Now that the motor has blew, they won't fix it because I don't have repair records dating back 6 years ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586391May 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle the brake pedal went to the floorboard. The contact replaced the brake pads; however, the failure persisted. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,453. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586416May 1, 2024
UNKNOWN OR OTHER
[XXX] While driving down [XXX] into Kansas City Kansas all of the sudden there was a loud explosion, sounded like a gun shot. Then we heard the air coming in the sunroof/moonroof. Nothing hit us it just exploded! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586090April 30, 2024
ENGINE
Hyundai Motors fails to sympathize with their customers. I bought a Hyundai Sonata 2014 which caught a fire on October 9th 2019. Hyundai finally conversated me for the car in how much it was worth $4,150.60 on March 20th 2024 and not for punitive damages. I feel they are very unfair and I need my punitive damages I lost a lot not only a car but my job as well. My livelihood and transportation on top of that. And I need help to recover my punitive damages.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11586139April 30, 2024
AIR BAGS
The front dashboard panel that protects the passenger side airbag has cracked in several different places. These cracks have created pieces with sharp and pointed edges that may cause injuries to face, eyes and upper body of the passenger in case of an airbag deployment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586183April 30, 2024
STEERING
I own 2013 Hyundai Sonata limited . It has 37000 miles ( Approximately). When I drive the car and move the steering wheel to rt or lt, it makes clicking noise. At times I felt I can't turn or take exit. It is scary and afraid that steering wheel will freeze. I called dealer where I bought the car , they want me to leave the car for 5 days. They will do the diagnostic work costing $214 . They didn't promise just tell me that they will call the company and see if they will for the work. will reply from you before I drop the car because the repair work will cost me about $800. Please help. A B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586187April 30, 2024
SERVICE BRAKES
I was pulled over by law enforcement due to both brake lights being out. Further investigation while changing the bulbs for the 3rd time in 1 year found the housing was deformed and plastic around the bulb housing was melted. The left light bulb was completely black and was difficult to replace the plug back into the plastic housing. The right light bulb metal piece melted into the socket and the glass part of the bulb fell off the metal piece and would not come out of the brake light assembly as if it was now to big to fit throught the hole. This bulb broke off the metal piece and fell into the brake light assembly. After using pliers to remover the broken metal piece from the bulb socket. The new bulb was placed and still could not fit in the hole it is designed to fit. Further inspection reveals the plastic housing the bulb should fit has melted and can no longer accept the new bulb or removal of the previous bulb. This is a safety hazard as the bulb and wiring gets too hot and could heat up the plastic to the point of burning the inside of the trunk. As well as continuing replacement for the bulb of which now cannot be replaced. Potenial safety risk for an accident if the brake lights cannot be replaced due to warping or melted housing. There was no warning or safety notice provided. Until I researched and found the problem has been reported by many owners of this make and model and there is even a recall that went out in January 2024 for the exact issue. I reported this to the dealer who informed me my vehicle is not apart of the recall even though my vehicle meets all requirements of the recall and extended warranty for the recall. Year, make, model, within mileage requirements and the safety issue being present. They want to charge me just to confirm the issue and possible charge for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586228April 30, 2024
ELECTRICAL SYSTEM, ENGINE
While driving (speed doesn’t matter, highway or city streets) the check hybrid system turn off engine message/code comes on. When u turn off the car and wait for a period of time the it’s not there anymore but the check engine light stays on and the car drive normal until the code comes back up. When the message comes up the engine loses power and and the car just slows down until the car is turned off. This is a safety hazard when you’re driving on a freeway and especially a freeway with no shoulder to pull over on or going through a read light with no speed. The car just does it periodically and when u take it to the dealership they say they can’t duplicate the problem. When all u do is hook a computer up and look for a code when the problem arises while driving you’re never going to find the issue. No the dealer hasn’t reproduced the problem because they didn’t drive the car just leaving it to sit up and checking codes doesn’t bring the problem to light. They wasn’t any warning signal or codes before this but not code p2600 and code p0401 are coming up. Spending $2000 for a part that will can’t be ordered anywhere but from the dealership and the problem still exist is not being logical. So many online reviews have the same problem and not one person has found out the problem from changing the electric water pump to transmission to the engine the warning sign still come back after some time. Me not being the 1st owner and the car out of warranty due to mileage is just robbing folks blinds with no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585740April 29, 2024
ENGINE
The engine was the part which failed. While driving the engine stalled and would not go forward. A foul smell was coming from the engine and the engine was rattling. The floor was wet on the passenger side interior. We let it cool down and took it to the dealer. They did not offer any explanation concerning why the car was not operating poorly or why the car smelled bad or why it stalled frequently and lost full power. Steve Taylor Hyundai service department quote "we don't know what's wrong with your car". It had 78383 miles on it. Taylor Hyundai said we can trade it in but you will have negative equity on your new loan. We were not credited for our trade in but we lost 4 or 5 thousand dollars on the trade-in. They did not cover the car with the warranty and did not repair it. The paperwork on the sale is quite confusing and does not make sense, but we know we lost money on the purchase of another car, and they did not honor the warranty. HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585776April 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the brakes became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 155,290. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585898April 29, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle lunged forward. The vehicle was taken to an independent mechanic and diagnosed with automatic transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585922April 29, 2024
STEERING
Power steering stops working while driving. Feels like steering wheel locks up while driving, extremely dangerous and frightening. It's a intermittent issue and hard to duplicate at the Hyundai dealership. This is a known issue and Hyundai is making it difficult to people to get their cars fixed and safe again because their mechanics cannot duplicate the issue at will at the shop. This excuse is not acceptable. This serious issue is legitimate and will cost someone their life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585952April 29, 2024
ENGINE, EXTERIOR LIGHTING
The vehicle consumes a gallon of oil weekly. The spark plugs are having to be replaced every three months. The Low beams have been replaced and are working but the headlights are completely out and flashes on the dash board. I have Hi beam’s only. There is an electrical issue with the vehicle and is very dangerous to drive with the oil leaks that are continuously happening.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11585677April 28, 2024
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585118April 25, 2024
ENGINE
The engine locked up on the highway My daughter got over to the breakdown lane . We had it towed to a garage and was told the engine locked up — we called Hyundai and got the run around. So we moved on and paid for an engine and got it installed . Then I have been reaching out to see if we could get some type of reimbursement for motor and labor ( something — 91,000 miles when it locked up engine no good) But know I finally got through to a few different people and now they are telling me , because we didn’t go to a Hyundai dealer they won’t do anything. We bought a engine that was from Hyundai [XXX] And my first claim # from you is 11566045 this is HORRIBLE JUST LOOK FOR SOME HELP ON THIS THANKS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585214April 25, 2024
ENGINE, UNKNOWN OR OTHER
My Sonata is experiencing Engine failure due to excessive and irregular oil consumption. The Hyundai dealership conducted an oil consumption test in which it was discovered that the car is excessively using oil. My Safety and the safety of others were put at risk as the engine slow and stalls without prior warning and the check engine light does not come on until the vehicle slows and stalls. The vehicle was inspected at a Hyundai dealership and submitted to Hyundai for all or partial financial assistance for a new Engine and in turn was declined by Hyundai even though they have a know issue of their Engines consuming an unusually high rate of oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585291April 25, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
I was driving my 2014 Hyundai Sonata, with my 3 year old twins in the car. The car would not accelerate properly. All the lights came on on the dashboard. I pulled over. It was just smoking then caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11585311April 25, 2024
ENGINE
The car started to stall and engine lights were flashing in the middle of interstate and it wouldn’t go above 60mph almost was about to get hit from the back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585188April 25, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Vehicle began to lose power while on highway. The loss of power occurred for a few seconds, then came back. Shortly after, the RPM began changing uncontrollably. Tried shifting to manual control using paddle shifters and was able to maintain steady RPM until vehicle software switched back to automatic and RPM swung crazy again. Endangered other vehicles on road due to loss of power and fluctuations of transmission. Once parked, vehicle did not change to neutral, drive, reverse. Both manufacturer and insurance are/have reviewed vehicle and are working on a fix. No warning lights. Only indication was minor loss of power prior to incident. Loss of power was not considerable nor for a prolonged period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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