Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10242449September 16, 2008
WHEELS, TIRES
WHEN I REPLACED THE TIRES WITH THE SPECIFIED SIZE TIRE AFTER HAVING THE CAR FOR ABOUT 23,000 MILES, I HAD THE PROBLEM WITH THE HUBCAPS SHIFTING AND SHEARING OFF THE VALVE STEM. I TOOK THE CAR BACK TO THE TIRE DEALERSHIP (BF GOODRICH TIRES) AND THEY TRIED TO SOLVE THE PROBLEM. THEY CALLED THE DEALERSHIP WHO TOLD THEM IT WAS THE TIRES, BUT THAT WAS ILLOGICAL. THEY WOUND UP PUTTING METAL STEMS ON ALL FOUR TIRES AS IT WAS HAPPENING ON THE FRONT TIRES BUT ROTATION WOULD REQUIRE METAL STEMS IN ALL TIRES. THIS KEPT THE HUB CAPS FROM SHEARING THE STEM, BUT THE CAPS WOULD SLIDE UP OVER THE STEMS SO AS TO MAKE IT IMPOSSIBLE FOR ME TO CHECK THE AIR IN MY TIRES. FINALLY AFTER ABOUT A YEAR AND HALF OF HEADACHE, I FINALLY BOUGHT NEW WHEELS FOR THE CAR. THIS COMPLETELY SOLVED THE PROBLEM. HYUNDAI WOULD NEVER ADMIT TO THE PROBLEM AND TRIED TO TELL US THAT THE TIRES WERE WRONG. LIKE OTHERS HAVE STATED, THERE IS NOTHING IN THE OWNERS MANUAL THAT STATES THAT ONE HAS TO BUY MICHELIN TIRES. WHEN I FINALLY BOUGHT THE NEW WHEELS, THE TIRE DEALERSHIP ATTEMPTED TO MOUNT THE NEW TIRES ON THE OLD RIMS THAT CAME WITH THE CAR AND THE TIRE COULD NOT BE MOUNTED ON THE RIM AND HOLD AIR. THERE VERY DEFINITELY IS A PROBLEM WITH THOSE WHEELS BUT HYUNDAI NEVER WOULD ADMIT IT AND ONLY OFFERED TO BUY A NEW SET OF HUB CAPS WHICH DID THE EXACT SAME THING. I LIKE THE WHEELS I BOUGHT BUT I SHOULD NOT HAVE HAD TO BUY THEM. HYUNDAI SHOULD HAVE REPLACED THE WHEELS ON THE CAR. I EXPERIENCED FIVE FLATS ON THE FRONT END OF MY CAR BEFORE THE METAL STEMS WERE PUT IN. VERY POOR DESIGN ON THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242452September 16, 2008
VISIBILITY
DRIVER SIDE SUNVISOR MOUNTING HAS BECOME SO LOOSE THAT IT ALLOWS THE VISOR TO CONTINUALLY DROP DOWN IN FRONT OF MY FACE, OBSCURING MY VIEW OF THE ROADWAY, THEREBY PRESENTING A REAL DANGER TO THE SAFE OPERATION OF THE VEHICLE. THE ODDS OF AN ACCIDENT CAUSED BY THE PREMATURE WEAR/FAILURE OF THE VISOR RETENTION MECHANISM IS VERY REAL. IN MY OPINION, THIS CONSTITUTES A SAFETY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242502September 16, 2008
STRUCTURE:FRAME AND MEMBERS
SUBFRAME RUSTED OUT ON 2000 HYUNDAI SONATA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242208September 15, 2008
AIR BAGS
SINCE I HAVE HAD THE CAR I HAVE COMPLAINED THAT WHEN MY 25 YEAR OLD DAUGHTER SITS IN THE FRONT SEAT THE AIR BAG IS NOT ACTIVATED. SHE WEIGHTS APPROX. 125LBS. THEY TOLD ME THAT THEY WILL NOT FIX THE SEAT CUSHION BECAUSE SHE DOES NOT WEIGH ENOUGH. THAT'S CRAZY SHE HAS NO PROBLEM IN ANY OTHER CAR. I THOUGHT THAT'S WHY THEY SENT OUT THIS RECALL " WHEN A SMALL STRUCTURE ADULT SITS IN THE FRONT SEAT THE OCS DOES NOT PROPERLY ACTIVATE". HEALY BROTHERS HYUNDAI SAID THAT IF THE TECH SITS IN THE SEAT AND THE LIGHT GOES OFF THEY WILL NOT FIX THE PROBLEM BUT THAT'S NOT WHAT THE RECALL IS ABOUT. IT'S ABOUT A SMALL ADULT. I FEEL VERY UNCOMFORTABLY WHEN SHE IS IN THE CAR AND THE AIR BAG IS NOT WORKING. IS THERE ANY WAY I CAN HAVE THE OCS REPROGRAMMED AS THE RECALL SUGGESTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242259September 15, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ONLY WAY THEY COULD CHECK FOR THE RECALL FAILURE WOULD BE TO CHECK IT WITH THE PERSON FOR WHOM IT FAILED TO DEPLOY. SINCE THE PERSON WAS UNAVAILABLE, THE DEALER WOULD NOT REPAIR THE VEHICLE. THE AIR BAG SENSOR FAILURE HAPPENED ON MORE THAN ONE OCCASION. THE FAILURE MILEAGE WAS 8,097.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242072September 13, 2008
EXTERIOR LIGHTING
I SMELLED SMOKE WHEN COMMUTING TO WORK. I FOUND A SMALL HOLE WAS BURNT THROUGH THE FABRIC COVERING THE SHELF UNDER THE REAR WINDOW. IT WAS CAUSED BY THE LIGHT BULB IN THE LIGHT IN THE REAR WINDOW THAT GOES ON WHEN YOU STEP ON THE BRAKE. THE LIGHT GETS SO HOT THAT IT BURNT THROUGH. I HAVEN'T HAD IT FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241872September 11, 2008
STRUCTURE:FRAME AND MEMBERS
2000 HYUNDAI SONATA GLS V6 - SUBFRAME IS CRACKED AND RUSTED WITH LARGE HOLES IN IT. NO LONGER DRIVING IT DUE TO SAFETY CONCERN. READ ABOUT NHTSA INVESTIGATING THIS ISSUE AND POSSIBLE RECALL. FOUND IT WHEN HAD OIL CHANGED - THE MECHANIC WAS SHOCKED AND SAID NOT TO DRIVE IT - TOO DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241706September 10, 2008
STRUCTURE:FRAME AND MEMBERS
WHILE MY CAR WAS ON LIFT FOR UNRELATED REPAIR, MECHANIC SPOTTED SEVERE SUBFRAME ROT/CORROSION AND ADVISED ME TO MONITOR ITS ADVANCEMENT. THE SUBFRAME IS ROTTED THROUGH THE METAL IN A SIZE SLIGHTLY LARGER THAN A GOLF BALL AT THIS TIME (APPROX. 4 SQ. IN) ON THE RIGHT FRONT SIDE OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241776September 10, 2008
VISIBILITY
I FORGET THE DATE, HOWEVER, IT WAS IN AUGUST OF 2008. IT WAS HEAVILY RAINING AND AS ME AND MY FRIENDS WERE ABOUT TO TAKE OFF FOR RANDOM SHENANIGANS, MY WINDSHIELD WIPERS STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241777September 10, 2008
STRUCTURE:FRAME AND MEMBERS
I HAD ABSOLUTELY NO IDEA OF A PROBLEM AND THERE WERE NO SYMPTOMS UNTIL MY "BACKYARD" MECHANIC, WHILE HE WAS REPLACING MY BRAKE ROTORS, MENTIONED THE FRAME WHERE THE FRONT PASSENGER WHEEL CONNECTS TO THE FRAME WAS ALMOST RUSTED THROUGH. I TOOK IT TO THE HYUNDAI DEALERSHIP AND THEY WERE AWARE OF THE PROBLEM. THEY FIXED IT AND TOLD ME THEY REPLACED THE COMPLETE FRONT SUB FRAME, THEY ALSO CALLED IT THE ENGINE CRADLE, AND ON THE PAPERWORK THEY REPLACED 62405-38100 CROSS MEMBER AND TWO BOLTS. THEY COMMENTED "150542 REPLACE THE K FRAME IT IS VERY RUSTY" THE DEALER ASSURED ME THEY COMPLETELY INSPECTED THE UNDERSIDE OF THE VEHICLE AND FOUND NO OTHER RUST OF CONSEQUENCE. THEY ALSO ASSURED ME NO COMPONENTS WERE DAMAGED OR NEEDED REPLACEMENT. THIS WAS PERFORMED WITH NO COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241621September 9, 2008
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL*THE CONTACT OWNS A 2000 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED, THE CHECK ENGINE LIGHT ILLUMINATES ON THE INSTRUMENT PANEL AND THE VEHICLE SUDDENLY SHUTS OFF. THE FAILURE OCCURS INTERMITTENTLY AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 73,899. UPDATED 10/14/08 *BF THE OXYGEN SENSOR WAS REPLACED. UPDATED 10/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241514September 8, 2008
AIR BAGS
RECALL NOTICE FOR 2008 SONATA HYUNDAI ON FRONT PASSENGER SIDE AIR BAG. CONSUMER STATES THAT THE DEALERSHIP TOLD HIM NOT TO BRING THE VEHICLE IN UNLESS HE WAS EXPERIENCING PROBLEMS WITH AIR BAGS. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241264September 8, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. INTERMITTENTLY, WHEN AN OCCUPANT OF ANY SIZE SITS IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES ON THE INSTRUMENT PANEL. THIS INDICATES THAT THE AIR BAG IS OFF; HOWEVER, THE LIGHT EVENTUALLY DIMS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMER 08V161000 (AIR BAGS) AND TOOK THE VEHICLE TO THE DEALER. SHE WAS TURNED AWAY BECAUSE THE FAILURE DID NOT OCCUR WHILE AT THE DEALER. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 13,100 AND FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241206September 6, 2008
AIR BAGS:FRONTAL
2006 HYUNDAI SONATA GLS: A SHORT TIME AFTER PURCHASING VEHICLE, THE OCS "PASSENGER AIRBAG OFF" LIGHT WOULD COME ON WITH THE SEAT OCCUPIED BY MY WIFE, WEIGHT 150 + LBS. I TOOK IT IN MANY TIMES TO MY DEALER. THEY MADE SEVERAL ATTEMPTS TO FIX IT (UNSUCCESSFULLY) I COMPLAINED TO THE NATIONAL HEADQUARTERS, MORE ATTEMPTS TO FIX (UNSUCCESSFULLY. I WAS ALSO TOLD AFTER SUBMITTING THE VIN # THAT IT WAS NOT INCLUDED IN THE RECALL. JUST ABOUT 2 WEEKS AGO I WAS TOLD BY NATIONAL OFFICE THAT THEY COULD NOT AND WOULD NO LONGER ATTEMPT TO REPAIR THE SYSTEM. I WAS TOLD AFTER I KEPT EXPRESSING MY DISBELIEF THAT I COULD SUBMIT THE PROBLEM TO THE NATIONAL BBB DISPUTE RESOLUTION, WHICH I PROMPTLY DID. STRANGELY, TODAY 9/ 06/08, I RECEIVED A MOTOR RECALL NOTICE (AFTER BEING TOLD BY AT LEAST 4 HYUNDAI PERSONNEL THAT MY VEHICLE WAS NOT ELIGIBLE FOR RECALL. ) AFTER 2 YEARS, THE OCS STILL DEACTIVATES THE PASSENGER AIR BAG WHEN THE SEAT IS OCCUPIED. THIS HAPPENS SPORADICALLY AND USUALLY WHEN WE ARE ON THE FREEWAY WHERE STOPPING, JIGGLING IN THE SEAT, BOUNCING UP AND DOWN ARE NOT POSSIBLE (ALL SUGGESTIONS BY SERVICE DEPT.) MY CONCERN TO EVERYONE I HAVE SPOKEN TO FOR THE PAST 2 YEARS HAS BEEN AND STILL IS THAT IF THE AIRBAG DEACTIVATES AND WE WERE TO HAVE AN ACCIDENT, THIS COULD BE CATASTROPHIC. I HAVE OFFERED TO HOLD THEM FAULTLESS IF THEY WOULD JUST DISABLE THE OCS SYSTEM AND LEAVE THE PASSENGER AIR BAG OPERATIONAL AS WE HAVE NO SMALL CHILDREN OR GRANDCHILDREN. I AM HOPING ONE MORE TIME THAT THERE IS A REAL SOLUTION TO THIS PROBLEM AND WILL TAKE THE VEHICLE IN FIRST THING MONDAY MORNING. I WAS TOLD BY MY DEALER NOT TO BRING THE CAR BACK UNLESS I HAD A RECALL NOTICE. OUR LAST WORD FROM HYUNDAI WAS THAT THEIR CONCLUSION IS THAT THE PROBLEM IS OUR FAULT, NOT THE VEHICLES, BECAUSE OF THE WAY WE SIT IN THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241151September 6, 2008
STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
WHILE DRIVING MY 2001 HYUNDAI SONATA, MY RIGHT FRONT LOWER CONTROL ARM BROKE OFF, SEPARATING MY WHEEL / IT COLLAPSED. THE TOW TRUCK DRIVER TOLD ME THIS AND SHOWED ME HOW SEVERE THE SUB FRAME WAS CORRODED. IT BROKE OFF, HE NEVER SAW ANYTHING LIKE IT. PLEASE HELP. IS THIS A RECALL THAT I DIDN'T GET? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10241050September 5, 2008
STRUCTURE:FRAME AND MEMBERS
2000 HYUNDAI SONATA GLS V6 RUST AND CORROSION ON SUBFRAME (ABOUT THE SIZE OF A BASKETBALL) FRONT SUSPENSION PROBLEMS -WE RECENTLY BROUGHT OUR CAR INTO A LOCAL STRAUSS AUTO TO HAVE A BASIC CHECK UP BEFORE STATE INSPECTION. THEY SPOTTED THE RUST AND WARNED IT IS VERY SEVERE AND NEEDS TO BE TAKEN CARE OF ASAP! - THEY ALSO STATED THE SUSPENSION PROBLEMS ARE MOST LIKELY OCCURRING BECAUSE OF THE SUBFRAME NOT SUPPORTING THE CAR 100% -WE FEEL THIS IS TRULY A DEFECT BY HYUNDAI AND SHOULD BE TAKEN CARE OF BY THEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241072September 5, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS), THE DEALER COULD NOT REPAIR IT BECAUSE THE PASSENGER SIDE AIR BAG LIGHT WAS WORKING PROPERLY AT THE TIME. THE FAILURE OCCURS INTERMITTENTLY. THE CURRENT AND FAILURE MILEAGES WERE 26,132.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240936September 4, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT WAS ATTEMPTING TO HAVE HIS VEHICLE SERVICED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS); HOWEVER, THE AIR BAG LIGHT NEVER ILLUMINATES WHILE AT THE DEALER. THE DEALER STATED THAT THE REPAIR COULD NOT BE MADE UNLESS THE AIR BAG LIGHT IS ILLUMINATED IN THEIR PRESENCE. THE CURRENT AND FAILURE MILEAGES WERE 31,163 UPDATE 10/01/08 *CW THE AIR BAG LIGHT WOULD ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. UPDATED 10/03/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240738September 3, 2008
STRUCTURE, TIRES
TL*THE CONTACT OWNS A 2000 HYUNDAI SONATA. WHILE MAKING A TURN AT APPROXIMATELY 5 MPH, THE VEHICLE JERKED TO THE RIGHT AND THEN COMPLETELY SHUT OFF. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE WAS SHREDDED AND THE SUBFRAME FAILED. THE VEHICLE WOULD START, BUT IT DID NOT MOVE. THE VIN IS NOT INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240752September 3, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE THE CONTACT WAS SEATED IN THE PASSENGER SEAT, SHE LEANED TO ONE SIDE AND NOTICED THAT THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND NO DEFECT IN THE SEAT. THE FAILURE OCCURS VERY INTERMITTENTLY AND WITHOUT PRIOR NOTICE. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,000 AND FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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