Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10245391October 14, 2008
STRUCTURE:FRAME AND MEMBERS
DROVE OVER A CRACK IN THE ROAD, FELT AND HEARD SNAPPING, TOOK TO MECHANIC, WAS TOLD RIGHT SUBFRAME RUSTED OUT SO BAD THAT IT SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245430October 14, 2008
STRUCTURE
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE PULLED TO THE RIGHT ON ITS OWN. THE CONTACT MANEUVERED THE STEERING WHEEL IN THE OPPOSITE DIRECTION OF THE VEHICLE. THERE WERE NO PRIOR WARNINGS TO THIS FAILURE. THE VEHICLE WAS STILL ABLE TO BE DRIVEN AND WAS TAKEN TO THE AUTHORIZED DEALER FOR INSPECTION. THEY STATED THAT THE FAILURE WAS RELATED TO THE FRONT SUBFRAME NEAR THE FRONT PASSENGER SIDE WHEEL. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 130,000. UPDATED 11/24/08 *CN UPDATED 11/26/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245888October 10, 2008
AIR BAGS
2008 HYUNDAI SONATA HAS A RECALL FOR THE PASSENGER AIR BAG LIGHT. *NJ THE CONSUMER STATED WHEN HIS WIFE SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE DEALER WOULDN'T HONOR THE RECALL BECAUSE WHEN THE CONSUMER SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT WENT OFF. THE CONSUMER STATED HE WEIGHED 175 POUNDS AND THE RECALL LETTER CLEARLY STATED THAT THE PROBLEM WITH THE AIR BAG LIGHT PERTAINED TO SMALLER ADULTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244992October 9, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS) AND IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. AFTER THE REPAIR WAS COMPLETED, SHE NOTICED THAT THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. AS A RESULT, THE FRONT DRIVER'S SIDE AIR BAG WOULD NOT INFLATE IN THE EVENT OF A CRASH, WHICH MAY RESULT IN INJURIES. THE DEALER REFUSED TO MAKE ANY ADDITIONAL REPAIRS TO HER VEHICLE. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245002October 9, 2008
SUSPENSION
LOUD NOISE OVER BUMPS. SOUNDS LIKE SOMETHING IS LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244742October 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OR IDLING ON AN INCLINE, THE VEHICLE SPONTANEOUSLY ROLLS BACKWARDS AS IF IT HAD A MANUAL TRANSMISSION. THIS INCREASES THE RISK OF A SERIOUS CRASH OR INJURY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS A COMMON CHARACTERISTIC. HE CALLED THE REGIONAL REPRESENTATIVE, WHO ACKNOWLEDGED THAT THERE WAS AN ISSUE, BUT NEVER TOOK ANY ACTION. AS OF OCTOBER 8, 2008, THE FAILURE HAS NOT BEEN REMEDIED. THE FAILURE MILEAGE WAS 32,000 AND CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244892October 8, 2008
ENGINE AND ENGINE COOLING
NEW CAR WAS DELIVERED TO ME WITH A MAJOR ENGINE OIL LEAK. COULD HAVE RESULTED IN ENGINE FAILURE AND LOSS OF CONTROL OF CAR. CAR HAS BEEN IN DEALERS GARAGE FOR 10 DAYS WITH NO REPAIR YET MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244472October 6, 2008
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I BOUGHT A BRAND NEW 2007 'SONATA', ON 9/27/06, WITH 10YRS./1000000 GUARANTY WITHIN 6 MONTHS MY A.M. RADIO DOES NOT WORK BECAUSE TNEMET MOTORS( DEALER SOLD ME THE CAR WITHOUT ANY EXTERNAL ANTENNA. I TRIED TO CONTACT DEALER AS WELL HYUNDAI TO PUT THE COLORCORDINATED EXTERNAL ANTENNA WITHOUT ANY EFFECT. KINDLY HELP ME IN RESOLVING THIS PROBLEM. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244479October 6, 2008
STRUCTURE:FRAME AND MEMBERS, WHEELS, SUSPENSION:FRONT
RIGHT FRONT WHEEL BECAME DETACHED AND CAR SKIDDED TO A HALT ON BUSY ROAD. THE SAME THING HAPPENED 8 WEEKS AGO TO THE LEFT FRONT WHEEL. I HAVE SINCE SEEN ON THE INTERNET THAT THIS IS A KNOWN ISSUE WITH THIS MAKE/MODEL OF HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244457October 5, 2008
STRUCTURE:FRAME AND MEMBERS
I AM THE ORIGINAL OWNER OF THIS VEHICLE AND I PURCHASED THIS CAR FROM THE DEALER BRAND NEW. I ALWAYS HAVE MY VEHICLES SERVICED PER THE MANUFACTURER MAINTENANCE SCHEDULE. AS I WAS GETTING MY 90,000 MILE SERVICE WORK ON MY VEHICLE, THE SERVICE TECH NOTICED / STATED THE ENGINE CRADLE WAS COMING APART ( HOLES ) DUE TO RUST; PER THE SERVICE TECH, THE CRADLE NEEDS REPLACING AND THE VEHICLE IS UNSAFE TO DRIVE. I HAD THE DEALERSHIP REPLACE THE CRADLE ( CROSS-MEMBER); AND PERFORM A WHEEL ALIGNMENT WHICH I HAD TO PAY THE DEALERSHIP $2,200.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244217October 2, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTICE FROM HYUNDAI REGARDING THE AIR BAGS. THE DEALER STATED THAT IN ORDER TO REPAIR THE VEHICLE, THEY WOULD NEED THE PERSON WHO WAS SEATED IN THE PASSENGER SEAT TO BE PRESENT. THE DEALER WOULD BE ABLE TO OBSERVE IF THE AIR BAG INDICATOR ILLUMINATED AND DETERMINE WHAT REPAIRS NEED TO BE MADE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 30,000. UPDATED 11/07/08 *BF WHEN A CERTAIN SIZED ADULT SITS UPRIGHT IN THE PASSENGER SEAT, THE AIR BAG LIGHT DOES NOT REGISTER THAT ANYONE IS SITTING IN THE PASSENGER SEAT. UPDATED 11/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244099October 1, 2008
STRUCTURE:FRAME AND MEMBERS
TIRES STARTED SQUEALING ABOUT 9/12; GOT WORSE, DRIVING VERY, VERY LOOSELY SO TOOK TO SHOP ON 9/25. SHOP SAID THERE WAS 'FRAME DAMAGE." TOWED TO FRAME SHOP SAME DAY. 9/29 FRAME SHOP ADVISED THE ENGINE CRADLE AND A-FRAME WERE NEARLY RUSTED THROUGH COMPLETELY AND CAR WAS 99% FAILED. 9/30 RECEIVED INFORMATION VIA WEB BLOG REGARDING NUMEROUS OCCURRENCES OF THIS SPECIFIC FAILURE IN A NARROW RANGE OF YEARS/MODELS FOR MFGR. CALLED HYUNDAI TO OPEN A CASE TO GET THEM TO REPAIR, ALTHOUGH VEHICLE IS NOT UNDER WARRANTY, THEY HAVE REPAIRED NUMEROUS OTHERS OUT OF WARRANTY FOR THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244002September 30, 2008
AIR BAGS:FRONTAL
I RECEIVED A RECALL NOTICE FROM HYUNDAI INDICATING THAT THERE IS A DEFECT AND THE "PASSENGER AIR BAG OFF" LAMP ILLUMINATES WHILE THE RIGHT FRONT SEAT IS OCCUPIED BY AN SMALL STATURE ADULT. I HAVE TWIN 16 YEAR OLD DAUGHTERS AND WHEN THEY SIT IN THE RIGHT FRONT SEAT THE LIGHT SOMETIMES GOES OFF AND IT SOMETIMES STAYS ON. I CONTACTED THE DEALER AND LET HIM KNOW THE SITUATION AND I WAS TOLD TO GIVE IT ANOTHER WEEK. ON 9/23 I CONTACTED THE DEALER AGAIN IN NEWARK OHIO AND AGAIN EXPLAINED THE SITUATION AND CRAIG BARGER INFORMED ME HE WOULD HAVE TO CONTACT HIS REP. HE LET ME KNOW VIA EMAIL ON 9/26 THAT AGAIN UNLESS I COULD SHOW THEM THAT THE LIGHT DID NOT GO OUT THEY COULDN'T DO ANYTHING. I THEN CONTACTED THE HYUNDAI CUSTOMER ASSISTANCE CENTER AND INFORMED THEM OF THE SITUATION AND THEY INFORMED ME THAT THEY COULD NOT DO ANYTHING UNLESS I PROVED TO THEM THE LIGHT WOULD NOT GO OUT. HE TOLD ME TO GO STRAIGHT TO THE DEALER AND I INFORMED HIM THAT DURING THE WEEK I WORK AND AFTER WORK THE DEALER IS CLOSED AND HAS MINIMAL HOURS ON THE WEEKEND. I AM FRUSTRATED AND CONCERNED THAT THE SAFETY FEATURES OF THIS CAR IS NOT WHAT I BOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243885September 29, 2008
STRUCTURE:FRAME AND MEMBERS
I HAD MY 2002 HYUNDAI SONATA IN TO REPAIR A POWER STEERING LINE THAT HAD RUSTED OUT AND WAS LEAKING WHEN THE SHOP DISCOVERED THAT THE CRADLE HAD A FIST SIZED HOLE IN THE RIGHT SIDE OF THE CRADLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243823September 28, 2008
STRUCTURE:FRAME AND MEMBERS
HYUNDAI SONATA 1999 RIGHT SIDE SUB FRAME RUSTED AND CAR BECAME NON DRIVABLE, TOOK CAR TO CROWN HYUNDAI ST PETE FLA FOR OIL CHANGE, DEALERSHIP ADVISED THAT SUB FRAME HAD RUSTED THROUGH, AND ADVISED TO CONTACT HYUNDAI AMERICA FOR REPAIR AUTHORIZATION AT 1-800-633-5151 DID THIS, CURRENT CASE #54326 CAR AT DEALERSHIP WAITING FOR REPAIR AUTHORIZATION FROM HYUNDAI AMERICA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243829September 28, 2008
STRUCTURE:FRAME AND MEMBERS
FRONT SUBFRAME PREMATURELY RUSTED AND VEHICLE IS NOT SAFE TO USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243618September 27, 2008
ELECTRICAL SYSTEM
DROVE CAR 3 MILES FROM POINT A TO POINT B. IT WAS PARKED AT POINT B FOR APPROX 45 MINUTES. THEN DRIVEN 300FT TO POINT C. WHEN I GOT OUT OF THE CAR, I SMELLED SOMETHING UNUSUAL BUT I THOUGHT IT WAS THE AUTO SHOP NEXT DOOR. WHEN I WENT INTO THE STORE, AN EMPLOYEE LOOKED THROUGH THE GLASS WINDOW AND SHOUTED "SOMEONE'S CAR IS ON FIRE." I LOOKED AND SAW IT WAS MY VEHICLE. THERE WAS SMOKE COMING OUT OF THE HOOD. THE CAR NO LONGER STARTS. I WILL WRITE AGAIN TO UPDATE ON DIAGNOSIS FROM HYUNDAI. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10243510September 26, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOUR TIMES DUE TO OVERHEATING. DURING EACH VISIT, THE DEALER STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE WATER PUMP WAS REPLACED IN JUNE OF 2007, BUT THE FAILURE RECURRED IN AUGUST WHILE DRIVING 15 MPH. THE WATER PUMP WAS REPLACED AGAIN IN SEPTEMBER OF 2008. THE CONTACT BELIEVES THAT THERE IS FAILURE WITH THE HEATING OR COOLING SYSTEM IN THE VEHICLE FOR THE SAME ISSUE TO RECUR WITHIN A YEAR OF HAVING IT REPLACED. THE MANUFACTURER REFUSED TO BE LIABLE OR MAKE PARTIAL PAYMENTS FOR THE REPAIRS TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000 AND CURRENT MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243411September 25, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT INSPECTED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). HE WAS EXPERIENCING INTERMITTENT FAILURE WITH THE AIR BAGS. THE DEALER STATED THAT THEY NEEDED THE PASSENGER TO BE SITTING IN THE FRONT PASSENGER SEAT IN ORDER TO DIAGNOSE THE FAILURE. THE CONTACT FEELS THAT THE DEALER SHOULD BE ABLE TO DIAGNOSE THE FAILURE WITHOUT A PASSENGER SITTING IN THE PASSENGER SEAT. THE MANUFACTURER TOOK A REPORT AND AGREED WITH THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243691September 24, 2008
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
2007 HYUNDAI SONATA FRONT PASSENGER SEAT BELT WARNING CHIME STOPPED WORKING. CONSUMER WANTS TO KNOW WHY THE DEALER IS NOT FIXING THE PROBLEM WHICH IS COVERED THE TEN YR BUMPER TO BUMPER GUARANTEE. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata